HELP DESK INTERGRATED.com
How to create an customer account?
http://helpdesk.gpsintegrated
.com
CLICKON
ADMINSTRATIONPANEL
REGISTERPUT EMAIL
ID
PUT PASSWORDOF EMAIL ID
PUT USERFIRST NAME
AND LAST NAMEPUT MOBIL NO:
CLICK ON SUBMIT
NOTIFICATION ON REGISTERING
CLICK ON THIS LINKFOR NOTIFICATION
Click here for linknotification
LOGIN PAGE
PUT YOUR USER NAME
PUT YOUR PASSWORD CLICK ON SUBMIT
After login page
Create an NEW Issue
ClickOn
Create an Issue
SubjectOf issue
DescriptioOf
issue
Customerdetails
Select trouble ticket
Type of issueCustomer can known
Current Status of
issue
Date of completionIssued by customer
Option for submitFile related
Issue
STATUS OF COMPLETED PERCANTAGE
OF ISSUE
SELECT PERSON TO ASSINGNED WORK
SELECT CATEGORYOF ISSUE
View all Issue
Click on View all issue
Inline add
Put all detailsOf issue
After putting detailsOf issue click on save
all
DASHBOARD
SHOW STATUSOF ISSUE
ASSINGEDT OEMPLOYEE
DETAILS AND STATUS
OF LATEST ISSUE
Click on Others and click on
status report
Show status of all issueAt current
Assigned employee task
Current status all Issue to employee
Issue summary
It represent date Last update issue
It will Current
Status of Iissue
TRACKER CATEGORY
TRACKER CATEGORY SECTIOSHOW ALL DETAILS LIKE
1> TASK CATEGORY2>DESCRIPTION
3>ID
CATEGORIES CHART
IT DENOTE COUNT OF DIFFERENT
CATEGORY
FOLLOW UPS IT WILL DENOTE FOLLOW UPSOF ISSUE LIKE
1> STATUS2>FOLLOW UPS DESCRIPTION
3>AND RATINGS OF DESCRIPTION
CATEGORIES CHART
IT DENOTE COUNT OF DIFFERENT
CATEGORY
STATUS CHART
IT WILL CHARTREPERSENTATION
OF DIFFERENT CATEGORY
ISSUE SUMMARY
IT WILL REPERSENT1> LAST UPDATE
ISSUE2> PERSENT STATUS
OF TASK3> SHOW NAME
CUSTOMER
MAXIMUM ASSIGNED TO
IT WIIL SHOW MAXIMUMTASK ASSIGMENT
TO EMPLOYEE
MAXIMUM OPENED ISSUE
IT WILLDENOTECHART
REPERSENTATIONOPENED
ISSUEBY
EMPLOYEE
Issue creator
It willBe chart
RepersentationIssue creator
Employee Task Statuses
Day wise statuse repersenattion Of issue of each employee
Tracker IssueShow all details Of tracker issue
Project Tracker
It will denote the status Of particular project
Tracker issue
Settings ( email setting)
Put Email address
Update message
sms
Put mobile No: message
Ticket ID ON EMAIL
SHOW DETAILS OF ISSUE AND
TICKET ID
CLICK HERE TO OVERVIEW ON ONLINE
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