chapter 1 Georgiachapter 1 Georgiachapter 1 Georgiachapter 1 Georgia
Why Teamwork?
Prepare Students for workplace
Employers want to hire experiencedpeople who know how tocollaborateSaves time and money
Learn from peers
Motivation by others
Learn by teaching others
Understanding CollaborationMethods
Face-to-Face team writes together
Divided Group breaks docs into sections
Layered
Each is assigned roles
each add to the product
accumulates in layers
Alternating Collaboration Methods
Related Internet Siteshttp://www.io.com/~hcexres/textbook/team.html#teamwriting
http://www.allbusiness.com/human-resources/employee-development-team-building/339377-1.html
HTW Related topics Teams are formed when:
size requires more peoplebecause of time restraintsrequires multiple areas of expertise
melding of divergent views
Chapter 2 JohnChapter 2 JohnChapter 2 JohnChapter 2 John
Project Manager
Purpose
Produces Documents
Task Shedule
Creates Deadlines
Starts Process with a StrawDocument
Deadlines Meeting agendas
Meeting minutes and accountability 2Dangers of operation withoutDangers of operation withoutDangers of operation withoutDangers of operation withoutminutesminutesminutesminutes
Waste time
proceed without consensus
Forget Details
Encourage Slackers
Chapter 3--------GettingChapter 3--------GettingChapter 3--------GettingChapter 3--------GettingStarted with the TeamStarted with the TeamStarted with the TeamStarted with the Team
Team Charter 7
Team Goals 8Measurable Goals 9
Personal Goals 10
Individual Commitment: What 11
kind of effort will each invest?
Negative factors
Irreconcilable differences
Late Work
Unacceptable Work
Putting it all together 12
Online To-Do ListOnline To-Do ListOnline To-Do ListOnline To-Do Listwww.listmoz.com
No account sign in necessary
Easy to edit & arrange
Assigns a web address tothe list: return, share, save
After checking off completed goalthe list remains below ascompleted.
The list could effectively show howmany completed goals as a way tomeasure goals.
Chapter 4: Getting StartedChapter 4: Getting StartedChapter 4: Getting StartedChapter 4: Getting Startedwith the task schedulewith the task schedulewith the task schedulewith the task schedule
Identifying Major Tasks 13
Assigning Major Roles:Motivation vs Experience
Gender division in labor 14
Primary task
Secondary task
HTW Related contentResearch and Outlining 15
Planning 16
Scheduling the Task 17
Balancing the work task
Technology & Tools for TaskSchedules
Online Calendar 18
Chapter 5 - ConstructiveChapter 5 - ConstructiveChapter 5 - ConstructiveChapter 5 - Constructive 19
ConflictConflictConflictConflict
Engaging in Constructive conflict 20
Present evidence and reasonsin support of their ideas
Listen closely to other view points
Carefully consider the merits anddrawbacks of all opinionspresented
Work towards a solution bybuilding and imporving on all ideaspresented
Five Key Strategies 21
another helpful website
HTW Related TopicsConflict 22
Consensus 23
Chapter 6 Revising withChapter 6 Revising withChapter 6 Revising withChapter 6 Revising withOthersOthersOthersOthers
Developing Culture:Encouraged ConstructiveFeedback
Build revision and feedback intotask schedule.Decide on a revision process &follow it
Use writing software thatkeeps a history of revision
Include a statement about the importanceof revision and feedback in the teamcharter
Two types if RevisionFeedback 3
Direct Revision 4
Ground Rulesclarify the state of the draft
Clarify the goals of the revisionor feedback
Providing Effective Feedback &Making Good Revisions
Review he assignment instructionsheet (make a checklist of thecriteria)Check against the grading rubric
Review team charter
Listening and Negotiating 5
Technology
Google docs
Wikis
Gliffy
HTW Related 6
Chapter 7 - CommunicationChapter 7 - CommunicationChapter 7 - CommunicationChapter 7 - CommunicationStyles and Team DiversityStyles and Team DiversityStyles and Team DiversityStyles and Team Diversity
The Benefits of a Diverse team
Differences in normscause interpersonalconflict
Understanding normsIndividual Norn
Communication Norm
Competitive versusconsiderate conversationalnorms
Competitive
Learn how over come thecompetitive speaker withstrategy
Hierarchical
Considerate
Back Channeling
Gender and Communication Norms 1
Self-promoting versusself deprecating-speech
Action Oriented Vs HolisticProbem Solving Social Rules
Chapter 8 - TroubleChapter 8 - TroubleChapter 8 - TroubleChapter 8 - TroubleShooting Team ProblemsShooting Team ProblemsShooting Team ProblemsShooting Team Problems
Not showing up and turningNot showing up and turningNot showing up and turningNot showing up and turningin workin workin workin work
Missing Meetings
Missing a deadline
Incomplete work
Poor Quality Work
Completely disappears
Problems with personalProblems with personalProblems with personalProblems with personalinteractionsinteractionsinteractionsinteractions
Trust among the team
Team doesn't listen
Other team members are notcommited
Team mates saying demeaning things
Problems with revisonProblems with revisonProblems with revisonProblems with revison
Not open to revison
My team is destroying my work
Not giving adequate feedback
Not sure how to give feedback
Related HTWRelated HTWRelated HTWRelated HTWCollaborative Writing Checklist
Designate a team coordinator
Identify the audience, purpose,context and scope of theproject
Create a project plan,including a schedule andstandards
create a working outline of thedocument
Assign segments or tasks toeach member of the team
Research and write drafts ofdocument segments
Follow the schedule: due datesfor drafts, revisions and finalversions
Use the agreed-uponstandards for style and format
Exchange segments for teammember reviews
Team WritingTeam WritingTeam WritingTeam WritingHandbookHandbookHandbookHandbook
Notes
1) Gender and Communication NormsThe English language has an almost complete lack of gender distinction. This can be confusing fr those who may not speak English as a firstlanguage.
Its important that this is understood in writing as well as speaking.
HTW - 226
2) Meeting minutes and accountabilityOrganizations and committees hat keep official record of their meetings refer to such as minutes. They are often used to settle disputes sothey must be accurate.
HTW 332
3) Feedbackthe feedback method allows the author to compile several comments from people with various backgrounds and perspectives which can alsofree up other team members to work on other areas of the project because it takes a shorter time to comment than to implement a directrevision. (p. 62)
4) Direct Revisionthe resposibility isshared by several people who are able to share and "draw from one another's strengths and directly change, recognize,and add to the text." (p. 62)
5) Listening and NegotiatingResponding to feedback is by far one of the most difficult parts of being on a team.
Having the ability to respond well shows great professionalism.
Do not ignore team feedback--it can make people start to that their input was not valuable or that you are closed minded and lazy!
6) HTW Relatedincorporating tracked changes:
"When collegues review your document, they can track changes and insert comments within the document itself. Tracking and commentingvary with types and versions of word processoring programs, but in most programs you can view the tracked changes on a single draft orreview the multiple drafts of your reviewers' versions." (p. 489)
7) Team CharterAn ounce of prevention is worth a pound of cure.
A brief informational document that describes the big picture.
8) Team GoalsWhat constitutes success-
Collaborative writing - When one or more writers share a work and produce a single document.
HTW - 72
9) Measurable GoalsSet benchmarks and deadlines to achieve them
Examples:
"meeting or beating all the deadlines set out in the task schedule"
"Creating a website that four out of five classmates rank as user-testing"
Georgia
10) Personal GoalsExamples of what team members might individually want to achieve:
"Improve writing skills"
"Learning how to create a visually compelling Power Point presentation"
"Creating a document that I can talk about on a job interview"
"Having a productive and friendly team experience"
"Completing the project with little effort as possible"
(p.32) Georgia
11) Individual Commitment: What kind of effort will each invest?Some team members may not invest enough into the work. There are a couple options:
Assign these team members with fewer or less critical tasks and if they fail the others can pick up the slack.
There can be a negotiation about less work = lower grade as an option for those who are not willing to work hard enough for a higher gradeand therefore cutting costs on the other students. The teacher should be informed or consenting.
These kinds of preliminary options can protect and save time and stress. Georgia
12) Putting it all togetherContent Management -Writing in a content management environment challenges writers to think of an audience, purpose and context broadly
HTW - 97
13) Identifying Major TasksThe first step for getting a task schedule going is to brainstorm all the major tasks for the team to perform. (p. 40) Georgia
14) Gender division in laborThis is where woman do the writing and men do the technical work.
Many things that are written in groups can be interpreted differently. Its important that its gender specific. The gender of most words can beidentified only by the choice of the appropriate pronoun. Gender is important to writers because they must be sure that nouns and pronounswithin grammatical construction agree in gender.
HTW- 226
15) Research and OutliningThis is the stage the team finishes research tasks, broad outline, and assigning writing tasks to each member "based on their expertise andthe outline." (p. 73).
16) Planning"The team estabishes a project plan that may include guidelines for communication... the plan includes a schedule with due dates forcompleting initial research tasks, outlines, drafts, reviews, revisions, and the final document." (p. 73) Georgia
17) Scheduling the TaskIt is wise to write up a rough draft of a task schedule, so members can reflect and improve it. (p. 44) Georgia
18) Online CalendarWe feel that this calendar would be a useful tool to any group collaborating on a project. It has many important features and allows multipleusers to access it. It is very similar to Google calendars which is a very user friendly application.
19) Chapter 5 - Constructive ConflictConstructive Conflict is the healthy, respectful debate of ideas and competing solutions to a problem.
20) Engaging in Constructive conflictTasks of the Collaborative Writing Team
Reviewing - Keeping the audiences needs and the documents purpose in mind, each team member critcally yet diplomatically reviews theother team members drafts, from the overall organization to the clarity of each paragraph, and offers advice to help improve the writers work.
HTW - 73
21) Five Key Strategies
Goodwill and responsible behavior is not always going to lead to constructive conflict so here are some strategies to help:
"Clarify Roles and Responsibilities up front in a task schedule"
"Include revision in the task schedule and allow plenty of time to implement revisions."
"Lay ground rules for conversation: Set aside time for brainstorming, Get input from everyone in the group, and restate ideas, set time limits."
"Decide in advance how impasses will be handled." Such as group consensus, majority rules, supervisor decides, client decides."
"Establish team priorities in a team charter or project plan."
(P. 56) Georgia
22) ConflictThere is going to be disharmony as teams collaborate the best treatment is mutual respect. Because most team members may not alwaysagree on every subject it can lead to conflict, large or small.
"Creative differences resolved respectfully can energize the team and, in fact, strengthen a finished document by compelling writers toreexamine assumptions and issues in unanticipated ways." (p. 74) Georgia
23) ConsensusConsensus: "Harmony of Opinion" (p. 96)
Georgia
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