SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 1
Application procedures
1. After viewing through the various GIM 2012 positions, students are to register through the following internet link: https://stuweb.nus.edu.sg/osa/career/event_registration/GIM_Programme2012/Lists/GIM%20Programme%202012/AllItems.htm
2. All registrations should reach the NUS Career Centre by 29 February 2012 (Wednesday), 2359 hour. No change/amendment will be accepted after the above deadline.
3. Upon receiving students‟ registration, the NUS Career Centre will contact shortlisted students for a first round of interviews. Company interviews/phone interviews will be conducted if necessary.
4. Only shortlisted students will be called for interviews before 14 March 2012 (Wednesday).
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 2
Summary of GIM 2012 Positions
No. Company Location Reference code Department
1 Bank of America
Merrill Lynch
Singapore BOAML/01 Global Markets Operations & Middle
Office
Singapore BOAML/02 Global Markets and Research
Technology (GMRT)
Singapore BOAML/03 Global Wealth and Investment
Management Technology (GWIMT)
2
Changi Airport Group
(Singapore) Pte Ltd
Singapore CAG/01 Pricing and Commercial Strategy
Singapore CAG/02 Airside Concession Operations
Singapore CAG/03 Airside Concessions
Singapore CAG/04 Airport Operations (HQ)
Singapore CAG/05 Airport Emergency Service
Singapore CAG/06 Corporate Communications
Singapore CAG/07 Landside Concessions
3 Cummins
Singapore CUMMINS/01 Business Planning & Analysis
Singapore CUMMINS /02 Marketing Communications
Singapore CUMMINS /03 Engineering
Singapore CUMMINS /04 Power Systems
Singapore CUMMINS /05 Materials
Singapore CUMMINS /06 Operations
Singapore CUMMINS /07 Operations
Singapore CUMMINS /08 Manufacturing Operations
4 MasterCard Asia Pacific
Pte Ltd
Singapore MCL/01 MasterCard Labs
Singapore MCL /02 MasterCard Labs
5 Microsoft Singapore MICROSOFT/01 MACH Intern
6
Mitsui Chemicals Asia Pacific
Ltd
Japan MITSUI/01 Production Site in Ichihara or Osaka, R&D centre in Sodegaura or Mobara
7 NS Solutions Corporation
Japan
NSS/01 System R&D center
NSS/02 System R&D center
NSS/03 System R&D center
8 Visa
Worldwide Pte Limited
Singapore VISA/01 Finance
Singapore VISA/02 Marketing (Cross Border)
Singapore VISA/03 Debit Products
Singapore VISA/04 Consumer Credit
Singapore VISA/05 Personal Payments (Emerging
Products)
Singapore VISA/06 Risk
Singapore VISA/07 Prepaid Product APCEMEA, Global
Market Expansion
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 3
Singapore VISA/08 Sales Support
Singapore VISA/09 National Payment Systems
Singapore VISA/10 Internal Audit, APCEMEA
Singapore VISA/11 Internal Audit, APCEMEA
Singapore VISA/12 Corporate Relations APCEMEA
Singapore VISA/13 Acceptance
Singapore VISA/14 Consumer Credit, Co-branding
Singapore VISA/15 Cybersource Finance and Sales Ops
Singapore VISA/16 APCEMEA Acceptance
Singapore VISA/17 Risk (Fraud Control & Investigation
Analysis)
Singapore VISA/18 Global Information Security (GIS)
Singapore VISA/19 Global Information Security (GIS)
Singapore VISA/20 Credit Settlement Risk
9 Diageo
Singapore Pte Ltd
Singapore DIAGEO/01 Reserve Marketing
Singapore DIAGEO /02 Global Diageo Business Services
Singapore DIAGEO /03 Legal
Singapore DIAGEO /04 Regional Marketing
Singapore DIAGEO /05 Procurement
Singapore DIAGEO /06 Procurement
Singapore DIAGEO /07 Human Resources
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 4
Company: Bank of America Merrill Lynch
Reference: BOAML/01
Location: Singapore
Department: Global Markets Operations & Middle Office
Brief description
of business:
Clears and settles trades in securities and listed derivatives; manages funds
transfers; provides custody services for proprietary and client assets; and,
maintains control over static product and client data. These primary functions
support the Firm's Global Markets and Investment Banking division and third party
clients through a variety of financial and regulatory control activities.
Job Title: Operations Summer Analyst
Job description
of Intern:
1) Responsible for the post-execution trade processing and internal controls from
trade entry through settlement and custody and ensures all trades are settled
as quickly and efficiently as possible
2) Ensures that the firm delivers services and execution that meet the market-
leading standards
3) Manages operational risk and accurate transaction settlement to maximize
profitability while minimizing risk
4) Provides effective cash management, ensures the integrity of the balance
sheet as well as the global integrity of client data, and full compliance
monitoring of all transactions
5) Works closely with colleagues in the Fixed Income, Commodities, Equity,
Listed Derivatives, Prime Brokerage or Global Wealth and Investment
Management businesses to process complex transactions to solve operational
problems
6) Responds to business issues and client needs, assist in risk management,
conduct revenue analysis and participate in firm's re-engineering projects
Candidate
requirements:
Education
Penultimate year undergraduate/master student
Good academic achievement
Major engineering or business major such as finance, economics, operations,
management or a related area
Experience
A track record of superior performance in extracurricular and professional
activities
Prior relevant internship experience advantageous
Skills and abilities
Strong quantitative and analytical skills
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 5
Creative thinking and problem-solving skills
Strong presentation and interpersonal skills
Ability to produce high quality work in a demanding environment
Ability to work independently while functioning as part of a team
Project management skills and financial industry knowledge
Ability to integrate technical solutions in a business environment
Personal traits
Commitment to a career in the financial services industry
High degree of professionalism and integrity
High degree of initiative and motivation
Quick learner and interest in taking on new responsibilities
Strong attention to detail
Ability to work well with others
Client-focused
Results-oriented
Specific
projects and/or
learning
outcomes:
Operations Interns participate in a 10-12 week program based in Singapore, Hong
Kong or Japan providing a unique opportunity and exposure to life in Operations.
Interns are given a true associate experience, as internships mirror fulltime
positions and include goal-setting and a formal review process. In addition to
learning opportunities there are formal and social opportunities to interact and
network with senior colleagues.
Placement
Operations Interns are placed directly with a specific team throughout the
internship.
The Internship program begins with a few days of orientation and induction to the
firm and includes:
Access to pre-work via an online e-learning portal covering foundation topics
Relevant continuous training sessions over the internship period
Business critical assignments
Exposure to senior leadership teams
Community service project
Networking and social events
Buddy program
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 6
Company: Bank of America Merrill Lynch
Reference: BOAML/02
Location: Singapore
Department: Global Markets and Research Technology (GMRT)
Brief description
of business:
Partners with Global Markets, Corporate Treasury, Corporate Investments and
Research Groups to develop leading-edge applications supporting the entire range
of our business activities - from client-facing sales and trading applications to
security analytics, risk management, trade processing, management reporting,
reference and market data, and customer relationship management. Our teams
work very closely with our business partners, developing strategies and delivering
solutions that are integral to the day-to-day running of our business.
Job Title: Technology Developer and Analyst
Job description
of Intern:
Business Analyst:
Translates business needs into technical requirements, documenting process
flows and producing diagrams to ensure understanding amongst all project
team members.
Developer:
Provides technical excellence to design, develops and maintains state-of-the-
art technology applications utilizing technologies such as Java/EJB's,
C++, .NET and Web services
Responsible for internal and external client requirements gathering, translating
client interactions into technical design specifications, business process
reengineering, and partnering with business, product and technology teams
across the organization to deliver world class technology solutions
Project Management or Systems Support Engineer:
Management, administration, and configuration of proprietary applications and
3rd party solutions for application servers, messaging, monitoring, etc.
Quality Assurance:
Combines financial, business, and technical knowledge to develop
comprehensive test strategies for internally developed trading systems.
Development of knowledge in all these areas is encouraged and supported
Quantitative Analyst:
Develops sophisticated models, analyses and forecasts supporting pricing and
risk management for a range of financial securities
Candidate
requirements:
Education
Penultimate year undergraduate/master student
Good academic achievement
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 7
Major in management information systems, computer science, engineering, or
a related area
Experience
A track record of superior performance in extracurricular and professional
activities
Prior relevant internship experience advantageous
Skills and abilities
Strong quantitative and analytical skills
Creative thinking and problem-solving skills
Strong presentation and interpersonal skills
Ability to produce high quality work in a demanding environment
Ability to work independently while functioning as part of a team
Project management skills and financial industry knowledge
Ability to integrate technical solutions in a business environment
Technical skills should include knowledge of several of the following
technologies: UNIX, Windows NT/2000, network architecture, databases,
desktop and server hardware, information security, Java/EJB's, C++, .NET
Personal traits
Passion for working with technology to solve business problems
Commitment to a career in the financial services industry
High degree of professionalism and integrity
High degree of initiative and motivation
Quick learner and interest in taking on new responsibilities
Strong attention to detail
Ability to work well with others
Client-focused
Results-oriented
Specific
projects and/or
learning
outcomes:
The Internship program begins with a few days of orientation and induction to the
firm and includes:
Access to pre-work via an online e-learning portal covering foundation topics
Relevant continuous training sessions over the internship period
Business critical assignments
Exposure to senior leadership teams
Community service project
Networking and social events
Buddy program
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 8
Company: Bank of America Merrill Lynch
Reference: BOAML/03
Location: Singapore
Department: Global Wealth and Investment Management Technology (GWIMT)
Brief description
of business:
Organized around a core of business-centric technology teams, the team is
committed to maximizing the return on technology investment through innovative
sourcing and development strategies, rigorous measurement and relentless pursuit
of quality, efficiency and client satisfaction. Our technology teams design, build,
and maintain over 1,000 applications.
Job Title: Technology Developer and Analyst
Job description
of Intern:
Business Analyst:
Translates business needs into technical requirements, documenting process
flows and producing diagrams to ensure understanding amongst all project
team members.
Developer:
Provides technical excellence to design, develops and maintains state-of-the-
art technology applications utilizing technologies such as Java/EJB's,
C++, .NET and Web services
Responsible for internal and external client requirements gathering, translating
client interactions into technical design specifications, business process
reengineering, and partnering with business, product and technology teams
across the organization to deliver world class technology solutions
Project Management or Systems Support Engineer:
Management, administration, and configuration of proprietary applications and
3rd party solutions for application servers, messaging, monitoring, etc.
Quality Assurance:
Combines financial, business, and technical knowledge to develop
comprehensive test strategies for internally developed trading systems.
Development of knowledge in all these areas is encouraged and supported
Quantitative Analyst:
Develops sophisticated models, analyses and forecasts supporting pricing and
risk management for a range of financial securities
Candidate
requirements:
Education
Penultimate year undergraduate/master student, graduating in 2011
Good academic achievement
Major in management information systems, computer science, engineering, or
a related area
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 9
Experience
A track record of superior performance in extracurricular and professional
activities
Prior relevant internship experience advantageous
Skills and abilities
Strong quantitative and analytical skills
Creative thinking and problem-solving skills
Strong presentation and interpersonal skills
Ability to produce high quality work in a demanding environment
Ability to work independently while functioning as part of a team
Project management skills and financial industry knowledge
Ability to integrate technical solutions in a business environment
Technical skills should include knowledge of several of the following
technologies: UNIX, Windows NT/2000, network architecture, databases,
desktop and server hardware, information security, Java/EJB's, C++, .NET
Personal traits
Passion for working with technology to solve business problems
Commitment to a career in the financial services industry
High degree of professionalism and integrity
High degree of initiative and motivation
Quick learner and interest in taking on new responsibilities
Strong attention to detail
Ability to work well with others
Client-focused
Results-oriented
Specific
projects and/or
learning
outcomes:
The Internship program begins with a few days of orientation and induction to the
firm and includes:
Access to pre-work via an online e-learning portal covering foundation topics
Relevant continuous training sessions over the internship period
Business critical assignments
Exposure to senior leadership teams
Community service project
Networking and social events
Buddy program
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 10
Company: Changi Airport Group (Singapore) Pte Ltd
Reference: CAG/01
Location: Singapore
Department: Pricing and Commercial Strategy
Brief description
of business:
Changi Airport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and
the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the
company managing Changi Airport, the world's most awarded airport, CAG
undertakes key functions focusing on airport operations and management, air hub
development, commercial activities and airport emergency services
Job Title: Pricing and Commercial Strategy Intern
Job description
of Intern:
1) Research leading airports' sales and revenue and develop a database to do
benchmarking analysis.
2) Use current and past survey results; analyse passengers' profile and spending
profile by nationality and airlines. Identify areas of opportunities and unmet
needs.
3) Develop a set of FAQs pertaining to the latest CAG key statistics and research
information that can be shared among Commercial and other clusters.
4) Final Presentation and Report Submission.
Candidate
requirements:
1) Working knowledge of SPSS.\
2) Has covered market research in the course of study (e.g. a module).
Specific
projects and/or
learning
outcomes:
Project:
Develop a Marketing and Research Intelligence Platform.
Learning Outcome:
Use of statistical analysis in a commercial context
Reporting
officer:
Manager
Mentor: Senior Vice President, Market Development; GM, Seletar Airport
Brief description
of Mentor‟s
present
position:
Key roles including increasing connectivity by supporting the growth of passenger
and cargo airlines; promoting passenger and cargo traffic; enhancing airline
schedule management and business development.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 11
Company: Changi Airport Group (Singapore) Pte Ltd
Reference: CAG/02
Location: Singapore
Department: Airside Concession Operations
Brief description
of business:
Changi Airport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and
the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the
company managing Changi Airport, the world's most awarded airport, CAG
undertakes key functions focusing on airport operations and management, air hub
development, commercial activities and airport emergency services
Job Title: Airside Concession Operations Intern
Job description
of Intern:
1) Study how banks work with retailers on the exclusive usage of credit card
terminals in department stores.
2) Study how Dynamic Currency Conversion (DCC) work and the benefits of
having a DCC function.
3) Survey the retail industry to establish popularity and benefits of having a sole
credit card acquirer, with or with DCC.
4) Review the benefits of having a sole credit card acquirer with a DCC function
in Changi Airport and suggest implementation approach.
5) Final presentation and report submission.
Candidate
requirements:
Finance or Marketing.
Specific
projects and/or
learning
outcomes:
Project:
Sole Credit Card Acquirer - to study the possible ways to increase revenue and
marketing suport by working with an individual bank to have a sole credit card
acquirer with a Dynamic Currency Conversion. Assist in the initial research on
summarizing credit card acquirer of tenants, existing benefits / credits / deals given
by bank to tenants and banks procedure / workflow.
Learning Outcome:
Understand the practicality and benefits of working with a sole credit acquirer.
Reporting
officer:
Manager
Mentor: Senior Vice President, Market Development; GM, Seletar Airport
Brief description
of Mentor‟s
present
position:
Key roles including increasing connectivity by supporting the growth of passenger
and cargo airlines; promoting passenger and cargo traffic; enhancing airline
schedule management and business development.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 12
Company: Changi Airport Group (Singapore) Pte Ltd
Reference: CAG/03
Location: Singapore
Department: Airside Concessions
Brief description
of business:
Changi Airport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and
the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the
company managing Changi Airport, the world's most awarded airport, CAG
undertakes key functions focusing on airport operations and management, air hub
development, commercial activities and airport emergency services
Job Title: Airside Concessions Intern
Job description
of Intern:
1) Study the impact of the new incentive scheme implemented in Apr 2012 on
service performance versus the previous scheme. Analyze the data of the
previous and new scheme if it has impact on the service behaviour. The data
will be provided by the vendor.
2) Perform root-cause analysis of the trends and identity red flags, such as
ineffective performance driver for retail / F&B / Services. Review the
questionnaire results and assess the improvements and decline in service
ratings.
3) Provide recommendations on ways to re-calibrate the Scheme and/or
questionnaire for better effectiveness.
4) Brainstorm on ways to further automate and ensure a seamless operational
process as well as access to incentive information for both CAG and tenants.
5) Study the viability and benefits of integrating a QSM orientation programme
with a QSM service training programme (currently conducted by separate
vendors).
6) Analyss customer datasets and develop informative reports and dashboards
for management reporting.
7) Final presentation and report submission.
Candidate
requirements:
Sociology or Business
Specific
projects and/or
learning
outcomes:
Project:
1) CAG has an incentive scheme for all frontline staff to reward good service
performance. A revised scheme will be introduced in Apr 12. The intern will be
required to review the scheme and analyse its impact on service.
2) Evaluate the existing QSM orientation programme through analysing feedback
and review the feasibility of integration with an existing QSM service training
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 13
programme.
3) Develop / enhance management reports to facilitate decision making based in
CRM data.
Learning Outcome:
1) Develop analytical skills & understand the impact of an effective incentive
programme on staff engagement, service performance and culture.
2) Build an effective feedback mechanism for constructive analysis and decision
making.
Reporting
officer:
Manager
Mentor: Vice President, Pricing and Commercial Stratefy
Brief description
of Mentor‟s
present
position:
Pricing and Commercial Strategy (PCS) Division is responsible for the
management and pricing of airport charges, with the aim of ensuring Changi
Airport remains competitive as an air hub; while also delivering a reasonable rate
of return for the company. Primary duties include the pricing of airport charges
including aircraft landing and parking fees, passenger service charges, car parking,
utilities and other service charges; carrying out cost reviews including analyzing
internal revenue and cost data as well as passenger and aircraft movement data;
undertaking financial modeling and simulation analysis of various airport charges;
as well as conduct feasibility studies for airport development and investment
projects. PCS is also responsible for customer insight analytics to enable CAG to
further understand the shopping behaviour and travel preferences of our
passengers at Changi Airport.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 14
Company: Changi Airport Group (Singapore) Pte Ltd
Reference: CAG/04
Location: Singapore
Department: Airport Operations (HQ)
Brief description
of business:
Changi Airport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and
the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the
company managing Changi Airport, the world's most awarded airport, CAG
undertakes key functions focusing on airport operations and management, air hub
development, commercial activities and airport emergency services
Job Title: Airport Operations (HQ) Intern
Job description
of Intern:
1) Review historical documentation (e.g. papers) and SOPs.
2) Ground Observation & Attachment to Contact Centre.
3) Interview & discussions with stakeholders.
4) Analyse findings & present recommendations in the form of a paper &
powerpoint presentation to senior management.
5) Final presentation and report submission.
Candidate
requirements:
Customer Service / Hospitality background preferred.
Specific
projects and/or
learning
outcomes:
Project:
Evaluate the Changi Contact Centre a year after its implementation. Analyse if it
has achieved its intended objectives & bnefits to the organization. Review its
operations and recommend improvements.
Learning Outcome:
Understand the business need for a contact centre and gain familiarity with its work
processes.
Reporting
officer:
Senior Manager
Mentor: Senior Vice President, Corporate & Marketing Comms
Brief description
of Mentor‟s
present
position:
The Corporate Communications Division's role includes media relations (including
for CAI), corporate reputation programmes, crisis communications preparedness &
issues management, corporate publications, airport visits, as well as management
of Changi and corporate websites and social media platforms.
The Marketing Communications Division looks into brand communications
(advertising, events, videos), corporate & brand identity, exhibitions, in-airport and
digital marketing, corporate merchandise, market surveys & studies, brand health
monitoring, and Marketing Council secretariat functions.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 15
Company: Changi Airport Group (Singapore) Pte Ltd
Reference: CAG/05
Location: Singapore
Department: Airport Emergency Service
Brief description
of business:
Changi Airport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and
the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the
company managing Changi Airport, the world's most awarded airport, CAG
undertakes key functions focusing on airport operations and management, air hub
development, commercial activities and airport emergency services
Job Title: Airport Emergency Service Intern
Job description
of Intern:
1) Discussion on scope of project and appreciation of AES operations.
2) Contacting various organizations to solicit information on their training and
proficiency requirements.
3) Design and conduct of staff survey.
4) Analyse and initial presentation of findings.
5) Final review.
6) Final presentation and report submission.
Candidate
requirements:
Sociology or Business; Candidates with experience and knowledge on use of
survey analytical software (e.g. SPSS) is preferred.
Specific
projects and/or
learning
outcomes:
Project:
Conduct a benchmark study of training and proficiency requirements across
international Aircraft Rescue and Fire Fighting organizations, SCDF and possible
other private sector companies in related industries. The project will include the
design and conduct of a staff survey on the effectiveness of the current training
and proficiency requirements in place and to solicit suggestions on how to further
improve the current system. The survey will also gather feedback from internal
staff on the effectiveness of existing people development and people engagement
initiatives.
Learning Outcome:
Familiarity of training and proficiency standards across international and local
organizations providing emergency services and also have experience in the
conducting a survey from design to implementation to analysis. The
recommendations to enhance the current training and proficiency system can be a
benchmark for other organizations to follow.
Reporting
officer:
Head, Manpower & Standards
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 16
Mentor: Vice President, Terminal 1 / Budget Terminal
Brief description
of Mentor‟s
present
position:
Overseas operations (including performance standards, policy formulation, airport
systems, manpower planning and safety initiatives) in Changi Airport's Terminal 1
and Budget Terminal, ensuring that it continues to be the world's most awarded
airport. Also overseas cross-terminal policies, business continuity planning and
operations planning.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 17
Company: Changi Airport Group (Singapore) Pte Ltd
Reference: CAG/06
Location: Singapore
Department: Corporate Communications
Brief description
of business:
Changi Airport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and
the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the
company managing Changi Airport, the world's most awarded airport, CAG
undertakes key functions focusing on airport operations and management, air hub
development, commercial activities and airport emergency services
Job Title: Corporate Communications Intern
Job description
of Intern:
1) Social media research and bench marketing against other international
airports.
2) Involvement in Changi Airport's social media engagement initiatives to
understand current mode of engagement.
3) Propose strategy to increase fan numbers and deepen the current
engagement Changi has with fans.
4) Final presentation and report submission.
Candidate
requirements:
Required:
Students with strong social media experience.
Preferred:
Students from Business, Communications, Arts & Social Sciences.
Specific
projects and/or
learning
outcomes:
Project:
Changi Airport presently has some digital presence including its website,
smartphone applications and social media platforms (e.g. Facebook, Twitter).
Study will uncover how successful has CAG been in its efforts, what more can be
done to raise Changi's online profile and extend its reach among stakeholders and
how CAG can best measure the effectiveness of its digital programme.
This project will require the intern to:
a) Study the upcoming trends in social media.
b) Compare what Changi is doing vis-a-vis other airports and
c) Propose a strategy in which we can increase fan numbers and deepen the
engagement Changi has with fans.
Learning Outcome:
Application of social media platforms to an organization's overall communication
strategy.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 18
Reporting
officer:
Assistant Manager, Corporate Communications
Mentor: Vice President, Pricing and Commercial Stratefy
Brief description
of Mentor‟s
present
position:
Pricing and Commercial Strategy (PCS) Division is responsible for the
management and pricing of airport charges, with the aim of ensuring Changi
Airport remains competitive as an air hub; while also delivering a reasonable rate
of return for the company. Primary duties include the pricing of airport charges
including aircraft landing and parking fees, passenger service charges, car parking,
utilities and other service charges; carrying out cost reviews including analyzing
internal revenue and cost data as well as passenger and aircraft movement data;
undertaking financial modeling and simulation analysis of various airport charges;
as well as conduct feasibility studies for airport development and investment
projects. PCS is also responsible for customer insight analytics to enable CAG to
further understand the shopping behaviour and travel preferences of our
passengers at Changi Airport.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 19
Company: Changi Airport Group (Singapore) Pte Ltd
Reference: CAG/07
Location: Singapore
Department: Landside Concessions
Brief description
of business:
Changi Airport Group (Singapore) Pte Ltd (CAG) was formed on 16 June 2009 and
the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the
company managing Changi Airport, the world's most awarded airport, CAG
undertakes key functions focusing on airport operations and management, air hub
development, commercial activities and airport emergency services
Job Title: Landside Concessions Intern
Job description
of Intern:
1) Briefing on project scope and baselining of project requirements.
2) Collation of data on rental rates and floor area in downtown and suburban
malls.
3) Analysis and establish trends of rental rates / structures and floor area in
downtown and suburban malls.
4) Presentation on rental rates and floor area in downtown and suburban malls
viz-a-viz Changi Airport landside.
5) Study alternative rental structures for Changi Airport landside and their
financial impact on CAG's revenues.
6) Presentation on recommended rental structure to adopt for Changi Airport
landside.
7) Final Presentation and Report Submission.
Candidate
requirements:
Preference will be for candidates who have studied business management and
statistics.
Specific
projects and/or
learning
outcomes:
Project:
Conduct benchmarking studies and analysis of rental rates and floor area in
downtown and suburban malls through available information from real estate
consultancy companies (e.g. KF, CBRE)
Recommend possible rental structures for Landside Concessions to adopt
Learning Outcome:
Working knowledge of rental structure and the applicability in a commercial
context.
Reporting
officer:
Senior Manager
Mentor: Vice President, Terminal 1 / Budget Terminal
Brief description Overseas operations (including performance standards, policy formulation, airport
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 20
of Mentor‟s
present
position:
systems, manpower planning and safety initiatives) in Changi Airport's Terminal 1
and Budget Terminal, ensuring that it continues to be the world's most awarded
airport. Also overseas cross-terminal policies, business continuity planning and
operations planning.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 21
Company: Cummins Inc
Reference: Cummins/01
Location: Singapore
Department: Business Planning & Analysis
Brief description
of business:
Cummins Inc., a global power leader, is a corporation of complementary business
units that design, manufacture, distribute and service engins and related
technologies, including fuel systems, controls, air handling, filtration, emission
solutions and electric power generation systems.
Headquartered in Columbus, Indiana, (USA) Cummins serves customers in
approximately 190 countries and territories through a network of more than 500
company-owned and independent distributor locations and approximately 5,200
dealer locations. Cummins reported a net income of $1.04 billion in 2010.
Job Title: GIM Intern (Business Planning & Analysis dept)
Job description
of Intern:
1) Market understanding - Low KVA Gensets such as IPP and Telecom
2) Market segment research - SEA & NEA Region
3) Market analysis - Market Analysis for Low KVA Gensets in SEA & NEA
Regions
4) Review & wrap up : Market Segment research for SEA & NEA region
Candidate
requirements:
1) Undergraduate in Business, or any related discipline.
2) Result-oriented and demonstrate analytical skills.
3) Possess good presentation skills, interpersonal skills, and communication
skills.
4) Independent and positive.
5) Proficient in Microsoft Excel.
Specific
projects and/or
learning
outcomes:
1) Market analysis related projects.
2) Business analytics skills.
3) Cross-functional teams working experience.
4) Global interaction exposure.
Reporting
officer:
Business Planning & Analysis Manager, Asia Pac
Mentor: Business Analysis
Brief description
of Mentor‟s
present
position:
1) Analyse sales and margin trends for Asia Pac senior management, to eliminate
any potential risk to the business performance.
2) Analyse order intake and backlog, to provide visibility of the latest financial
status against the financial targets.
3) Report Asia Pac business to the global management.
4) Lead pricing activities.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 22
Company: Cummins Inc
Reference: Cummins/02
Location: Singapore
Department: Marketing Communications
Brief description
of business:
Cummins Inc., a global power leader, is a corporation of complementary business
units that design, manufacture, distribute and service engins and related
technologies, including fuel systems, controls, air handling, filtration, emission
solutions and electric power generation systems.
Headquartered in Columbus, Indiana, (USA) Cummins serves customers in
approximately 190 countries and territories through a network of more than 500
company-owned and independent distributor locations and approximately 5,200
dealer locations. Cummins reported a net income of $1.04 billion in 2010.
Job Title: GIM Intern (Marketing Communications)
Job description
of Intern:
1) Work with appointed relevant advertising and public relations agencies to
support planning, development and execution of APAC marketing initiatives
and programs.
2) Support the development of sales collateral, events and digital
communications that relates to key marketing and sales objectives.
3) Support the execution of effective print, electronic, web and video
communications in accordance to brand guidelines.
4) Maintain relevant information in global databases with latest sales and product
information.
5) Update web shop through liaison with external vendors.
6) Support marketing executive to manage e-business which includes social
media deployment in Asia Pac such as blogs, Facebook, Twitter, Youtube etc.
Candidate
requirements:
1) Proficiency with MS Office applications.
2) Good command of the English language.
Specific
projects and/or
learning
outcomes:
1) Social media marketing skills.
2) Critical thinking and problem solving skills.
Reporting
officer:
Marketing Executive
Mentor: APAC Marketing Communications Manager
Brief description
of Mentor‟s
present
position:
Responsible for overall marketing infrastructure for lead generation customer
retention and brand recognition.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 23
Company: Cummins Inc
Reference: Cummins/03
Location: Singapore
Department: Engineering
Brief description
of business:
Provide complete diesel electric or pump drive packages for commercial marine
and oil & gas application. Installation of the packages are inland and marine
vessels, oil & gas rigs and land base pumping stations.
Job Title: GIM Intern (Engineering dept)
Job description
of Intern:
Work with colleagues from various cultural background to:
1) Gather class societies rules documents.
2) Process class societies rules documents to select the unique requirements for
package systems.
3) Process ESW requirements.
4) Close up the project final report.
Candidate
requirements:
1) Final year of B.S. mechanical engineering program.
2) M.S. program preferred.
Specific
projects and/or
learning
outcomes:
1) Come up with list of the require documents which designers should following
depended on the different application. Marine, Industrial, O&G per package
system.
2) Documents whish will be covered are Engineering Standard Work (ESW),
Application Engineering Bulletins (AEB), class requirements.
3) Candidate will become familiar with requirements and understand design and
developing process.
Reporting
officer:
Mechanical Engineering Manager
Mentor: Engineering Director
Brief description
of Mentor‟s
present
position:
Responsible for design developing and validation of the commercial marine and
offshore O&G diesel electric product and pump driven products.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 24
Company: Cummins Inc
Reference: Cummins/04
Location: Singapore
Department: Power Systems
Brief description
of business:
Cummins Inc., a global power leader, is a corporation of complementary business
units that design, manufacture, distribute and service engins and related
technologies, including fuel systems, controls, air handling, filtration, emission
solutions and electric power generation systems.
Headquartered in Columbus, Indiana, (USA) Cummins serves customers in
approximately 190 countries and territories through a network of more than 500
company-owned and independent distributor locations and approximately 5,200
dealer locations. Cummins reported a net income of $1.04 billion in 2010.
Job Title: GIM Intern (Power Systems)
Job description
of Intern:
1) Understand the DMC in general & FAT requirements.
2) Define FAT process in VISIO and devise requirements.
3) Understand the drop shipment process & logistics requirements for various
customers.
4) Define pre-drop shipment logistics process in VISIO for EM & TAMCO.
Candidate
requirements:
1) Engineering process and methodologies.
2) Good analytical skills.
Specific
projects and/or
learning
outcomes:
1) 1) Come up with list of the require documents which designers should following
depended on the different application. Marine, Industrial, O&G per package
system.
2) Documents whish will be covered are Engineering Standard Work (ESW),
Application Engineering Bulletins (AEB), class requirements.
3) Candidate will become familiar with requirements and understand design and
developing process.
Reporting
officer:
Project Manager - Asia Pacific
Mentor: System Delivery Unit Leader
Brief description
of Mentor‟s
present
position:
Managing Singapore systems delivery business metrics for APAC region to deliver
profitable performance & customer satisfaction.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 25
Company: Cummins Inc
Reference: Cummins/05
Location: Singapore
Department: Materials
Brief description
of business:
Largest Cummins group in Singapore. Business plans, procures, package, and
distribute AfterMarket parts to all of our South East North East distributors. Also
business supplies other Master distribution centres around the world for parts
sourced from Asia Pacific supplies located in India, China, Japan, Korea, and
Indonesia.
Job Title: GIM Intern (Materials dept)
Job description
of Intern:
1) Gain an overall understanding of the key material planning processes,
supporting systems and the New Parts & Recon global network demand and
supply flows.
2) Work together with the Materials team to implement Lean improvements
identified.
3) Leading project to identify customer order fill-rate misses and improvement
plan for specific engine series/external supplier.
4) Leading project to understand material replenishment order system on
scheduled customer order & proposed improved logic.
5) Leading project to improve forecast accuracy for filtration business on existing
forecasting tool.
Candidate
requirements:
1) Proficiency in English.
2) Proficiency with Microsoft Excel & data presentation.
3) Strong analytical skill.
4) Supply chain knowledge.
5) Forecasting knowledge.
Specific
projects and/or
learning
outcomes:
1) Gain an overall understanding of the key material planning processes,
supporting systems and the New Parts & Recon global network demand and
supply flows.
2) Work together with the Materials team to implement Lean improvements
identified.
3) Leading project to identify customer order fill-rate misses and improvement
plan for specific engine series/external supplier.
4) Leading project to understand material replenishment order system on
scheduled customer order & proposed improved logic.
5) Leading project to improve forecast accuracy for filtration business on existing
forecasting tool.
Reporting Inventory Analytics Specialist
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 26
officer:
Mentor: Materials Leader
Brief description
of Mentor‟s
present
position:
Responsible for leading materials team for ensuring inventory availability for
customer demand.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 27
Company: Cummins Inc
Reference: Cummins/06
Location: Singapore
Department: Operations
Brief description
of business:
Largest Cummins group in Singapore. Business plans, procures, package, and
distribute AfterMarket parts to all of our South East North East distributors. Also
business supplies other Master distribution centres around the world for parts
sourced from Asia Pacific supplies located in India, China, Japan, Korea, and
Indonesia.
Job Title: GIM Intern (Operations dept) 1
Job description
of Intern:
Work with colleagues from various cultural background to:
1) Understand the structure and work flow of filtration area in the new warehouse.
2) Understand the lean principles and tools.
3) Participate in planning of integrating Filtration warehouse with parts
warehouse.
4) Using simulation & time studies, suggest improvements to work flows so as to
improve productivity of integrated warehouse.
5) Participate in Filtration warehouse integration implementation.
Candidate
requirements:
1) Proficiency in English.
2) Use of Microsoft Office - Word & Powerpoint.
3) Strong communication skills verbally or in written.
4) Strong process documentation/flow charting skills.
5) Knowledge and usage of statistical tools - EXCEL/MINITAB/JMP etc.
6) Knowledge of time studies and process improvement methodologies.
Specific
projects and/or
learning
outcomes:
1. Dealing with Complexity
The demonstrated capacity to deal with complex systems and processes, including
the capacity to deal with ambiguity and competing priorities, and succeed in a
rapidly changing, global business environment, characterized by matrix
organizational structures.
2. Strategic & Tactical Balance
The demonstrated capacity to adjust one's approach between varying degrees of
strategy and tactics, in order to achieve success in a particular situation or project.
Includes demonstration of relevant technical skills when necessary.
3. Leadership Skills
The demonstrated capacity to effectively lead, motivate and develop others.
Reporting
officer:
Supervisor, Packaging Team
Mentor: Operations Leader
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 28
Brief description
of Mentor‟s
present
position:
Overall leadership for Inbound, Outbound, Packaging, Transportation, and
Inventory Control for 3 businesses: Filtration, Engine Parts, and PowerGen parts.
Includes managing a team of 80+ professional and shop employees
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 29
Company: Cummins Inc
Reference: Cummins/07
Location: Singapore
Department: Operations
Brief description
of business:
Largest Cummins group in Singapore. Business plans, procures, package, and
distribute AfterMarket parts to all of our South East North East distributors. Also
business supplies other Master distribution centres around the world for parts
sourced from Asia Pacific supplies located in India, China, Japan, Korea, and
Indonesia.
Job Title: GIM Intern (Operations dept) 2
Job description
of Intern:
1) Understand the structure and work flow of filtration area in the new warehouse.
2) Understand the lean principles and tools.
3) Using lean principles identify waste in Outbound processes and facilitate
improvement work with shop floor employees.
4) Using simulation & time studies, suggest improvements to work flows so as to
improve productivity of Outbound process.
Candidate
requirements:
1) Proficiency in English.
2) Use of Microsoft Office - Word & Powerpoint.
3) Strong communication skills verbally or in written.
4) Strong process documentation/flow charting skills.
5) Knowledge and usage of statistical tools - EXCEL/MINITAB/JMP etc.
6) Knowledge of time studies and process improvement methodologies.
Specific
projects and/or
learning
outcomes:
1) Dealing with Complexity
The demonstrated capacity to deal with complex systems and processes, including
the capacity to deal with ambiguity and competing priorities, and succeed in a
rapidly changing, global business environment, characterized by matrix
organizational structures.
2) Strategic & Tactical Balance
The demonstrated capacity to adjust one's approach between varying degrees of
strategy and tactics, in order to achieve success in a particular situation or project.
Includes demonstration of relevant technical skills when necessary.
3) Leadership Skills
The demonstrated capacity to effectively lead, motivate and develop others.
Reporting
officer:
Supervisor, Packaging Team
Mentor: Operations Leader
Brief description
of Mentor‟s
Overall leadership for Inbound, Outbound, Packaging, Transportation, and
Inventory Control for 3 businesses: Filtration, Engine Parts, and PowerGen parts.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 30
present
position:
Includes managing a team of 80+ professional and shop employees
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 31
Company: Cummins Inc
Reference: Cummins/08
Location: Singapore
Department: Manufacturing Operations
Brief description
of business:
Develop, Manufacture and Sales of Marine & Oil & Gas Power products.
Job Title: GIM Intern (Manufacturing Operations dept)
Job description
of Intern:
1) Support Manufacturing engineer in developing Manufacturing process
definition including the required tooling and documentation to ensure cost,
quality, delivery and safety metrics are met.
2) Focus efforts to improve throughput and accuracy in the 4 flows: Product,
Material, People and Information.
Candidate
requirements:
Manufacturing / industrial engineering.
Specific
projects and/or
learning
outcomes:
1) Provide Manufacturing engineering technical support for COE projects (i.e.
VPI, New Plant Start Up, Lean Implementation, Capacity Expansion, etc)
2) Gain experience in using Manufacturing/Industrial Engineering skills:
a. Work measurement.
b. Workflow analysis.
c. Predetermined time systems.
d. Process documentation.
e. Plant layout and work station design.
f. Ergonomics.
g. Tool design and selection.
h. Continuous process improvement.
Reporting
officer:
Supervisor
Mentor: Operations Leader
Brief description
of Mentor‟s
present
position:
Responsible for manufacturing operations at the Commercial Marine and Offshore
Oil & Gas Centers of Excellence. Individual will be responsible for ensuring timely
delivery of a high quality product to all our customers. Individual must also utilize
Six Sigma and other lean manufacturing tools to drive efficiencies, reduce waste
and improve the quality of the products. Responsible for ensuring inventory
management targets are met for CoE operations.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 32
Company: MasterCard Asia Pacific Pte Ltd
Reference: MCL/01
Location: Singapore
Department: MasterCard Labs
Brief description
of business:
MasterCard is a global payments company steering the world beyond cash.
MasterCard prides using technology & expertise every day, every where to make
payments safe, simple and smart. MasterCard Labs business unit within
MasterCard Technologies is at the forefront embracing technology & expertise in
creating innovative payment solutions addressing the challenges of the 21st
century.
Job Title: MasterCard Labs Intern
Job description
of Intern:
Specific responsibilities may vary to align with Labs business unit goals and
objectives. In general, responsibilities could include the following: UI prototyping,
web/mobile app design, coding and documentation.
Candidate
requirements:
1) Computer Science and Computer Engineering BS student.
2) Java Scipt, HTML, CSS.
3) Web app development experience.
4) Mobile app development (iPhone and/or Android platform).
5) User interface design experience.
6) Familiarity with any modern web application framework, eg, rails/django/grails.
Reporting
officer:
Business leader, Technology
Mentor: Senior business leader, Product delivery
Brief description
of Mentor‟s
present
position:
Head of department of product delivery.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 33
Company: MasterCard Asia Pacific Pte Ltd
Reference: MCL/02
Location: Singapore
Department: MasterCard Labs
Brief description
of business:
MasterCard is a global payments company steering the world beyond cash.
MasterCard prides using technology & expertise every day, every where to make
payments safe, simple and smart. MasterCard Labs business unit within
MasterCard Technologies is at the forefront embracing technology & expertise in
creating innovative payment solutions addressing the challenges of the 21st
century.
Job Title: MasterCard Labs Intern
Job description
of Intern:
Specific responsibilities may vary to align with Labs business unit goals and
objectives. In general, responsibilities could include the following: data gathering,
research and analysis; creation and advancement of innovation processes, tools &
techniques; definition or enhancement of an innovation programs and subsequent
execution of that program.
Candidate
requirements:
1) Master‟s in Technology and Entrepreneurship or Master's in Business
Administration (MBA) or other equivalent Master's program.
2) Minimum overall GPA of 3.2 or equivalent.
3) Evidence of leadership and team working skills along with strong interpersonal
and communication skills.
4) Flair to apply innovation and conceptual thinking skills.
Reporting
officer:
Business leader, Innovation management
Mentor: Senior business leader, HR
Brief description
of Mentor‟s
present
position:
Senior business leader for HR
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 34
Company: Microsoft Singapore
Reference: Microsoft/01
Location: Singapore
Department: Microsoft Singapore
Brief description
of business:
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Job Title: MACH Intern
Job description
of Intern:
Interns will be assigned an individual project and a group project. The individual project will be assigned by the intern manager and will involve a real life business challenge. Previous examples include:
„The development of the customer immersion experience for Microsoft partners‟
Launched Live@edu Boost Plan through UiTM and first ever user campaign for Country Subsidiary
Collaborate with Technical Account Managers (TAM) to develop and deploy pilot project for interactive Microsoft Premier Support Services Catalogue
The group project “Protégé” requires students to collaborate with their colleagues from SEA to produce a marketing campaign which will promote a Microsoft Product to a student audience.
Candidate
requirements:
We require students from a variety of backgrounds including: Computer Sciences or Engineering. Economics, Business, Finance or other related fields will be well regarded. In addition students who are studying marketing, in particular Digital Marketing will be well regarded. English language skills are essential. We are looking for students who have demonstrated examples of leadership. For example if they have played a proactive role in a society or association e.g. as President or similar. We work proactively with AIESEC and SIFE and recognize their organisations as great developers of student talent. Good academics are necessary but someone who can demonstrate ability to problem solve and think strategically will be highly regarded. Communication skills are essential. Our business is highly complex and we require individuals who are proactive and who demonstrate high emotional intelligence.
Reporting
officer:
To be confirmed
Mentor: Intern Mentors will be assigned from Microsoft Regional Head Quarters
Brief description
of Mentor‟s
present
position:
These individuals have traditionally come from our Marketing and Sales sectors. These individuals are mature professionals with typically 10+ years of industry experience
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 35
Company: Mitsui Chemicals Asia Pacific Ltd
Reference: MITSUI/01
Location: Japan
Department: Production Site in Ichihara or Osaka, R&D centre in Sodegaura or Mobara
Brief description
of business:
Manufacturing, R&D and business of petrochemicals, basis chemicals,
polyurethane, functional polymeric materials, fabricated products and functional
chemicals.
Job Title: Intern
Job description
of Intern:
1) Improvement for the material balance of the polymerization reactor.
2) Improvement for the heat balance of the cracking furnace.
3) Development of new catalyst for olefin polymerization.
4) Development of new polymer materials for some applications.
Candidate
requirements:
1) Chemical engineering, chemistry, or materials engineering undergraduates.
2) Undergraduate student studying polymer science, organic chemicals or
materials.
Specific
projects and/or
learning
outcomes:
Understand the process and the equipment applied for the product.
Reporting
officer:
HR Staff
Mentor: Team Leader
Brief description
of Mentor‟s
present
position:
Section lead from Production Dept or R&D Division
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 36
Company: NS Solutions Corporation
Reference: NSS/01
Location: Japan
Department: System R&D center
Brief description
of business:
Researchers at System R&D center, in NSSOL, develop the next-generation IT technologies for enterprise usage. With this internship program, students can join the real project and work with researchers together. Those projects include various fields in software and hardware engineering. All interns receive ongoing mentorship and training throughout their program.
Job Title: Intern
Job description
of Intern:
Theme: Development of operation supporting system with AR head-mount display Description: In this project, we will develop an operation supporting system featured AR technology for enterprise usage. The coverage include constructing the architecture and implementing an application using an optical see-through HMD (head-mount display) and an AR frame-work, and designing and evaluating its user interface.
Candidate
requirements:
-business level skill of communication in either Japanese or English -Excellent implementation skill in either C#, Java, or C++ (at least 1,000 lines). -Familiality of fundamental math to dealing with 3D CG (ex.Affine transformation)
Reporting
officer:
Kanako Tone (Ms)
Mentor: Yasuhiro Saito(Mr)
Brief description
of Mentor‟s
present
position:
The chief managers to operate research and development in each field.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 37
Company: NS Solutions Corporation
Reference: NSS/02
Location: Japan
Department: System R&D center
Brief description
of business:
Researchers at System R&D center, in NSSOL, develop the next-generation IT technologies for enterprise usage. With this internship program, students can join the real project and work with researchers together. Those projects include various fields in software and hardware engineering. All interns receive ongoing mentorship and training throughout their program.
Job Title: Intern
Job description
of Intern:
Theme: Evaluation and enhancement of performance of problem-solving applications applied mathematical programming Description: You will evaluate performance of some MILP (Mixed Integer Linear Programming) models with commercial solvers and clarify elements which directly affect the performance. In addition, you will develop some methods to improve the performance. You can learn skills to apply mathematical programming into commercial applications.
Candidate
requirements:
-Implementation skills and experiences especially in Java and Python -Majoring or specializing in combinatorial optimization and mathematical programming
Reporting
officer:
Kanako Tone (Ms)
Mentor: Kazuhiro Sasao (Mr)
Brief description
of Mentor‟s
present
position:
The chief managers to operate research and development in each field.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 38
Company: NS Solutions Corporation
Reference: NSS/03
Location: Japan
Department: System R&D center
Brief description
of business:
Researchers at System R&D center, in NSSOL, develop the next-generation IT technologies for enterprise usage. With this internship program, students can join the real project and work with researchers together. Those projects include various fields in software and hardware engineering. All interns receive ongoing mentorship and training throughout their program.
Job Title: Intern
Job description
of Intern:
Theme: Construction of prototype system of whiteboard collaboration across multiple locations using cloud computing Description: You will develop the enterprise application programs, which enable users to share documents and drawings interactively using client devices connected through the cloud. These programs are based on Microsoft‟s technologies including tablet PC, smart phone, and cloud platform.
Candidate
requirements:
-Programming experience of Microsoft .NET
Reporting
officer:
Kanako Tone (Ms)
Mentor: Masashi Yamamoto(Mr)
Brief description
of Mentor‟s
present
position:
The chief managers to operate research and development in each field.
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 39
Company: Visa Worldwide Pte Limited
Reference: VISA/01
Location: Singapore
Department: Finance
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Here are tasks will be assigned to the interns:
Perform balance sheet reconciliations
Assist in monthly closing activities
Perform variance analysis
Support US/local statutory reporting Intern project objective:
To assist staff in managing Controllership activities.
Candidate requirements:
Required intern course specialization:
Accounting or finance Required skills of interns:
Microsoft word, excel and access knowledge
Written and oral communication skills
Specific projects and/or learning outcomes:
Expected benefits to intern:
The interns will be gaining hands-on experience that will not be getting from the school.
Reporting officer:
To be confirmed
Mentor: Finance - Controller APAC
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 40
Company: Visa Worldwide Pte Limited
Reference: VISA/02
Location: Singapore
Department: Marketing (Cross Border) Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
This is a focused project and will be 90% of the interns time (not a rotation of experiences within Marketing) Intern project description:
To contribute to and drive execution of the Cross border digital strategy specifically the design, build and piloting of a new digital and mobile project
Expected intern project deliverables:
Support Business leader responsible for project management , co-ordination, reporting, design and content decisions, social media integration and marketing pilot design for launch
Expected business benefits to Visa and/or department:
Contribute a consumer marketing perspective and enable greater capacity and new perspective as the digital and mobile project is delivered March to September
Input from active social media users
Candidate requirements:
Required intern course specialization:
Business (Marketing) and understanding of use of technology and social media for B to C
Required skills of interns
Microsoft excel , ppt and word (project ideal)
Multi tasking
Active user of social media and familiar with potential for marketing
Specific projects and/or learning outcomes:
Expected benefits to intern:
Experience of a significant and focused libeve marketing project in the digital, mobile, social media and payments space
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 41
Company: Visa Worldwide Pte Limited
Reference: VISA/03
Location: Singapore
Department: Debit Products
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Develop and align key APCEMEA Debit product content for Global Visa Online, best practices and knowledge management documentation
Intern project description:
Global Visa Online (GVOL) is an internal Visa project to align all Visa online platforms from the old AP, CEME, LAC, and US Regions.
Deliver on behalf of Debit Product the review, collation and source content relevant for Debit within the region.
Assist in the development and update of Best Practice Guides for the debit Product Group
Develop and manage a knowledge share process and management of shared file structure
Ongoing Content management of GVOL updates and knowledge development
Expected intern project deliverables: With guidance from the Debit Line manager complete reviews, source and
collate relevant documentation to ensure VISA Debit GVOL content is up to date and presents well online.
Assist in updated the Best Practice guidelines
Set up and manage a Global Knowledge Share process across APCEMEA Debit
Expected business benefits to Visa and/or department: Increased access to relevant and correct information for our clients that
ensures product development and launches meet the needs of our customers while adhering to Visa Guidelines
Ensuring APCEMEA Debit data and product launch information is accurate and up to date for staff, clients and partners.
Candidate requirements:
Required intern course specialization:
Commerce (Marketing/ Corporate communications/Finance)
Product management Required skills of interns:
Basic understanding of financial products and financial products marketing
Detailed Focus and ability to review and understand copy in English
Understanding of Content management web (Preferable not critical)
Specific projects and/or learning outcomes:
Expected benefits to intern:
Relevant understanding of Visa product and services
Interact with all levels of management
Build presentation and communication skills
Develop product content and management skills
Improve understanding of impact to B2B enterprise of delivering digital product content media via web-based interfaces
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 42
Company: Visa Worldwide Pte Limited
Reference: VISA/04
Location: Singapore
Department: Consumer Credit Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
To support the consumer credit, cobrand and data analytics team Intern project description:
Desktop research on the core and affluent market landscape
Competitive product set tracking
Collating best practices globally and regionally
Support in partnership marketing
Assist in the implementation and execution of Visa Premium programs with key retailers/ airlines/ hotels/ etc (development of marketing collateral, vetting of collateral for accuracy, etc)
Brainstorm on new product development Expected business benefits to Visa and/or department:
Allows the team to focus on more strategic initiatives by assisting on the more “operational” aspect of the business
Facilitates the sharing of best practices
Brings fresh thinking and insights
Candidate requirements:
Required intern course specialization:
Business and Marketing preferred Required skills of interns:
High IQ/ EQ
Good written and spoken English
Specific projects and/or learning outcomes:
Expected benefits to intern:
Experience in the payment industry
Association with the world‟s leading brand in the payment industry (and one of the top brands in the world)
Exposure to a variety of markets and cultures
Opportunity to brainstorm new ideas
Exposure to different industries (e.g airlines, luxury retailers, service, etc)
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 43
Company: Visa Worldwide Pte Limited
Reference: VISA/05
Location: Singapore
Department: Personal Payments (Emerging Products) Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project description:
Contribute to the development of a revamped set of packaging materials, MIS reports resource website and sales decks for Visa Personal Payments
Expected intern project deliverables:
Revamp and standardize MIS reports
Assist Business Leaders in revamping sales and implementation decks and revamp existing resource pages for VPP.
Expected business benefits to Visa and/or department:
Ability for country teams to be more effective in owning and managing VPP
Candidate requirements:
Required intern course specialization:
Strategy, International business, Marketing, Corporate communication Required skills of interns:
Expert at MS Office. Familiarity with web design is a plus.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Understand typical hub product management role in a world-leading company and working with highly motivated middle managers.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 44
Company: Visa Worldwide Pte Limited
Reference: VISA/06
Location: Singapore
Department: Risk
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Data Security Landscape Intern project description:
To understand the data security initiatives and come up with a means to analyse and demonstrate the data security landscape.
Expected intern project deliverables:
A means to examine and determine the data security risk landscape of the entities within APCEMEA.
Expected business benefits to Visa and/or department:
To allow the data security owners to examine and better evaluate the risk landscape in the APCEMEA countries.
Candidate requirements:
Required intern course specialization:
Information Technology, Information Security Management Required skills of interns:
Data Analysis, Microsoft Excel, Microsoft Access.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Understanding of data analysis, data security and risk assessment methods.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 45
Company: Visa Worldwide Pte Limited
Reference: VISA/07
Location: Singapore
Department: Prepaid Product APCEMEA, Global Market Expansion
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Prepaid Product CEMEA Program Review Intern project description:
Prepaid Product team requires programs to be in compliance with Visa regulations and guidelines for financial and reporting purposes. This project will ensure Central Europe, Middle East and Africa (CEMEA) prepaid programs have consistent and complete setup, parameters, and reporting.
In addition, to gather market intelligence on new program launches and prepare MIS analyses to supplement case studies and sales collateral.
Expected intern project deliverables:
Prepaid programs in market with correct and aligned sub-types and Visanet parameters. Result should be accurate Visanet aggregate and Quarterly Operating Certificate (QOC) reporting. Keep case studies and sales collateral current and relevant.
Expected business benefits to Visa and/or department:
Fulfillment of this project will ensure all programs within our markets obtain proper data for future marketing and sales purposes, incentive payments to strategic partners, and market research analysis.
Candidate requirements:
Required intern course specialization:
Finance candidates, savvy with technology, who are looking for payment and/or processing experience in a Product Development setting would be preferred.
Required skills of interns:
Energetic, self-starter able to work independently and efficiently whilst maintaining positive and productive relationships with internal staff and external clients.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Candidates will experience working with internal clients over a wide geography, with various cultures, and in different ways of doing business. In addition, interns will work with, and be mentored by, experts in the financial industry within an energetic pre-sales, sales, product development, marketing and operational business environment. Organization, communication, negotiation, and planning skills should be stretched and expanded with this role. In addition, the opportunity to conduct business analysis, defining and building business cases & case studies, and developing below-the-line marketing material will be highly likely.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 46
Company: Visa Worldwide Pte Limited
Reference: VISA/08
Location: Singapore
Department: Sales Support
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Development and Deployment of a Tracking System for Sales Personnel Development
Intern project description:
Sales Support is developing a new mandatory training program for our 400+ client facing staff. As part of the program we will require a system to manage and track the progress of each client facing staff. The project will be to analyze, recommend develop and implement this new system.
Expected intern project deliverables: 1. Create objectives, requirements and design document for the new system 2. Create system using standard tools ex Excel or if more complex manage IT
project 3. Populate system with any existing data 4. Create and recommend policies for existing staff who may get credits for
certain courses Expected business benefits to Visa and/or department:
Creates a necessary system for the department and Visa that allows the mandatory training program to be successful.
Identifies issues, problems and opportunities around implementing a mandatory program.
Contributes toward automation of training curriculum development for client-facing staff.
Provides reporting to the business on training and development (courses taken, planned, etc.)
Assists with Development Planning for people managers and their teams.
Will assist with budget forecasting, as we will be able to better plan training programs based on schedules and personnel needs.
Candidate requirements:
Required intern course specialization:
General business, information management. Required skills of interns:
General business acumen, analysis capabilities, information system management.
Specific projects and/or learning outcomes:
Expected benefits to intern: 1. Intern gets an opportunity to interact with a cross section of departments in
Visa and can explore and identify areas of interest – sales, marketing, product and HR.
2. Intern gets experience and discipline on project management.
Will work somewhat independently and can be creative to suggest various alternatives and options.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 47
Company: Visa Worldwide Pte Limited
Reference: VISA/09
Location: Singapore
Department: National Payment Systems
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project description:
Contribute to the development of a Payments Center of Excellence to improve Visa‟ engagement with Governments and Clients.
Expected intern project deliverables:
Develop country profiles (with opportunity and risk assessment)
Help define new solutions areas
Create business cases Expected business benefits to Visa and/or department:
Support in business case and solution development
Candidate requirements:
Required intern course specialization:
Strategy, competition, international business.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Understand the intersection of commerce and government policies.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 48
Company: Visa Worldwide Pte Limited
Reference: VISA/10
Location: Singapore
Department: Internal Audit, APCEMEA
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Project is expected to consume 60% of the work effort of the intern. Other 40% will comprise of performing audit work on live audit engagements under the supervision of IA staff. Intern project description:
To help establish a Continuous Monitoring/ Auditing process across International Geographies.
Expected intern project deliverables: To assist the Business Leader in establishing a continuous monitoring/ audit process to be implemented across Visa‟s International Country offices. Project will include: 1. Researching Continuous Auditing “best practices” and industry standards –
Present findings to IA Management. 2. Reviewing existing Country Audit programs for areas suitable for continuous/
monitoring auditing. 3. Identifying relevant information and data that can be centrally extracted from
Visa systems and can be used in the continuous auditing program. 4. Develop a process and test criteria for the continuous auditing program. 5. Present results of pilot project to IA Management, focusing on – cost/ benefits
of program, key challenges and value provided to the Country Offices and Global Support groups.
Expected business benefits to Visa and/or department:
Helps achieve key department goal of establishing a continuous auditing program.
Improves the efficiency of IA‟s Country Audit program.
Candidate requirements:
Required intern course specialization:
No specific course requirements. Skill set below is of more importance. Required skills of interns: 1. Interest in finance and working in the financial industry. 2. Analytical mindset - enjoys working with numbers. 3. High energy, willingness to work alone but also contribute to the team. 4. Excel experience is preferred.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Provides intern insight into Continuous Auditing from a practical standpoint. Most IA teams across industry are implementing similar programs.
Provides experience across each element in the life cycle of a project: research, developing plan and objectives, implementing the project plan, and then assessing a presenting results.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 49
Company: Visa Worldwide Pte Limited
Reference: VISA/11
Location: Singapore
Department: Internal Audit, APCEMEA
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Project is expected to consume 60% of the work effort of the intern. Other 40% will comprise of performing audit work on live audit engagements under the supervision of IA staff Intern project description: 1. Assist in designing a Continuous Monitoring / Auditing program. 2. Develop a process to capture and monitor information on payment systems
and Visa activities. Expected intern project deliverables: 1. Design a continuous monitoring / audit program for lower risk sections of the
Country offices. Project will include: a. Reviewing existing Country Audit programs for areas suitable for
continuous/ monitoring auditing. b. Identifying relevant information and data that can be centrally
extracted from Visa systems and can be used to design the continuous auditing program.
2. Capturing information on payment systems and Visa a. Develop a process to capture data from various internal and external
sources on payment systems and Visa activities. b. Prepare meaningful reports that would clearly display internal and
external emerging risks and threats. At the end of the internship present results to both IA Management and Visa HR the cost/ benefits of projects, key challenges, and value to Visa. Expected business benefits to Visa and/or department:
Helps achieve key department goal of establishing a continuous auditing program and provide robust assurance over core functions.
Improves the efficiency of IA‟s engagement activities and delivering value added results.
Candidate requirements:
Required intern course specialization:
No specific course requirements. Skill set below is of more importance. Required skills of interns: 1. Interest in finance and working in the financial industry. 2. Analytical mindset - enjoys working with numbers. 3. High energy, willingness to work alone but also contribute to the team. 4. Excel experience is preferred.
Specific projects and/or learning outcomes:
Expected benefits to intern: 1. Work in a dynamic and fast paced environment 2. Provides intern insight into Continuous Auditing from a practical standpoint.
Most IA teams across industry are implementing similar programs. 3. Provides experience across each element in the life cycle of a project:
research, developing plan and objectives, implementing the project plan, and then assessing a presenting results.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 50
Company: Visa Worldwide Pte Limited
Reference: VISA/12
Location: Singapore
Department: Corporate Relations APCEMEA
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Internal communications for Singapore and APCEMEA Intern project description:
Support the execution of employee communications and activities in Singapore and APCEMEA, including CSR events/programs.
Expected intern project deliverables:
Smooth and successful execution of outlined employee events and activities
Successful and ontime delivery of regional newsletter
Support management of intranet/InSite for APCEMEA. Expected business benefits to Visa and/or department:
Building the brand of Visa as choice employer
Pipeline of tried and test new hires.
Increased support to employee engagement and communications for Visa Singapore and APCEMEA
Candidate requirements:
Required intern course specialization:
Business (Human Resources or Marketing) or
Mass Communications. Required skills of interns: 1. Strong command of English and good writing skills 2. Excellent knowledge of Microsoft Office 3. Basic project management skills 4. Affinity to IT/Software will be an advantage.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Understanding of the Visa organization, corporate relations and in particular internal communications.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 51
Company: Visa Worldwide Pte Limited
Reference: VISA/13
Location: Singapore
Department: Acceptance
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
SEA Acceptance Landscape Mapping & Evaluation Intern project description:
SEA Acceptance Landscape for Intermediaries – Payment Service Providers, E Commerce Providers, Mobile Commerce, and Opportunity Assessment
Merchant Segment Opportunity evaluation for specific markets / categories. Expected intern project deliverables:
Project report and recommendations. Expected business benefits to Visa and/or department:
Outline market landscape in the Intermediary space for SEA region, Identify & evaluate opportunities
Deep dive into specific merchant opportunities and provide input to strategic decisions
Candidate requirements:
Required intern course specialization:
Marketing , Finance.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Exposure to the Acceptance landscape and intermediary / merchant space across SEA markets.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 52
Company: Visa Worldwide Pte Limited
Reference: VISA/14
Location: Singapore
Department: Consumer Credit, Co-branding
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Organize and update co-brand materials such as best-practices, case studies, and sell-in material
Intern project description:
Co-branding brings partners (such as airlines) together with issuing banks to create innovative payment instruments.
We would like to consolidate, update and organize our co-brand best practices, case studies and sell-in materials to ensure they are up to date, and that we have a well organized library of content.
Expected intern project deliverables: 1. Review co-brand material to understand the content available 2. Organize content 3. Seek updated content from the cross-functional team, and incorporate the
content into presentations 4. Time and skill permitting, create new case studies. Expected business benefits to Visa and/or department:
With the consolidation of the AP/CEMEA region, we have need to collate content from our London hub, Singapore hub, and potentially Dubai and Shanghai into a single, comprehensive library of co-brand materials.
This will save the team time and effort for new co-brand pitches, or when delivering co-brand insights and best practices to clients.
Candidate requirements:
Required intern course specialization:
Open to any specialization. Required skills of interns:
Excellent PowerPoint Skills
Excellent written English
Other written languages helpful but not required (Mandarin, Russian, Korean)
Specific projects and/or learning outcomes:
Expected benefits to intern:
Intern will gain knowledge about co-branding, payment cards, and B2B sales processes.
Intern will also gain experience in creating case studies, and competitive analysis – skills that are broadly applicable in the business world
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 53
Company: Visa Worldwide Pte Limited
Reference: VISA/15
Location: Singapore
Department: Cybersource Finance and Sales Ops
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Assist in Setting up of Account Receivable Management and Billing/Collection Process for Cybersource APAC
Assisting Finance Director in the data clean-up of Siebel CRM system as well as involved in the preparation of management reporting
Intern project description: 1. Cybersource APAC‟s AR Management and Billing Collection functions are
currently handled by Cybersource UK. The intern is expected to assist Finance Director and Finance Operations Analyst in transferring over the AR and Billing/Collection process to Singapore. In addition, the intern will be involved in the setting up of the GMBS billing system capability for Cybersource APAC (First in Cybersource globally)
2. Cleaning up of data in Siebel CRM system is critical in the success of our sales team. As such the intern is expected to be deeply involved in cleaning up the Siebel CRM data currently in the system. It requires the intern to work with the sales reps, sales directors and marketing team, as part of the process of the data clean. The intern will also be involved in the CRM related management reporting, so as to provide him/her on a full perspective of the pipeline analysis process.
Expected intern project deliverables:
Assist FD and Finance Operations Analyst in the transition of the billing/AR process and the successful setup of the GMBS system for CYBS APAC
Improves the Data Quality in Siebel CRM system. Expected business benefits to Visa and/or department:
Smooth transition of the AR/Billing Process
Good Data Quality in Siebel CRM system to enable future marking initiatives as well as enable the business to have a full view of the opportunities which the sales team is currently working on.
Candidate requirements:
Required intern course specialization:
Finance or Business background. Accounting graduate will be preferred. Required skills of interns:
Candidate with strong excel skills, good communication skills and willingness to learn.
Specific projects and/or learning outcomes:
Expected benefits to intern:
To be involved in real-life set up of AR/Billing process as well as getting an in depth view of Sales Pipeline Analysis and Pipeline maintenance process
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 54
Company: Visa Worldwide Pte Limited
Reference: VISA/16
Location: Singapore
Department: APCEMEA Acceptance
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Strategic Merchants‟ Account Plans Intern project description:
Develop detailed account plans for key strategic global merchants – McDonald‟s, KFC, Auchan, Metro, Costco, Carrefour, Tesco, Shell, 7-11, Family Mart, Singtel
Expected intern project deliverables:
Deliver detailed account plans for the key strategic global merchants identified above. The plans should include the following :- Company overviews/P&L/Balance Sheets; Shareholders; Market level statistics; Collaboration opportunities.
Expected business benefits to Visa and/or department:
These plans will provide useful inputs for the evaluation of business opportunities with these key strategic merchants.
Other functional groups eg cobrand, prepaid, can assess these plans when they want to engage these merchants.
Candidate requirements:
Required intern course specialization:
Finance and Business courses. Required skills of interns:
Ability to develop power point decks and spreadsheets.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Learn about the business of these global merchants and understand how Visa partners with them for business opportunities.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 55
Company: Visa Worldwide Pte Limited
Reference: VISA/17
Location: Singapore
Department: Risk
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Fraud Control & Investigation Analysis Intern project description:
Understand the fraud attack landscape and prepare materials to educate stakeholders to help prevent similar attacks.
Assist the fraud investigation team conduct analytical analysis of compromise incidents.
Expected intern project deliverables:
Presentations for internal and external stakeholders.
Analytical analysis of compromise incidents. Expected business benefits to Visa and/or department:
Expedite the development of materials for use in markets to help prevent similar attacks.
Candidate requirements:
Required intern course specialization:
Information Technology, Information Security Management. Required skills of interns:
Data Analysis, Microsoft Excel.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Understanding of data analysis, it security and fraud investigations.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 56
Company: Visa Worldwide Pte Limited
Reference: VISA/18
Location: Singapore
Department: Global Information Security (GIS)
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Develop the penetration test reporting tool, based on team requirements and design
Develop the operation and maintenance processes for template development and updating
Intern project description:
GIS provides penetraton testing (ethical hacking) services for internal project and application teams.
This project will develop the centralized reporting tool for the penetration testing team. The delivery includes processes to manage the addition of new templates and maintenance of existing templates.
Expected intern project deliverables:
The penetration test reporting tool
The operational process documentation for data management. Expected business benefits to Visa and/or department:
Improved reporting
Improved insight into application security issues, including: o Types of findings o Severity of findings o Time to closure o Repeat findings o Etc.
Candidate requirements:
Required intern course specialization:
Information systems / Computer Engineering. Required skills of interns:
Good presentation and interpersonal skills
.NET (VB.NET) development skills.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Hands on exposure to real-life application security issues
Understanding of the operations of a high performance security testing team.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 57
Company: Visa Worldwide Pte Limited
Reference: VISA/19
Location: Singapore
Department: Global Information Security (GIS)
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Develop a centralized & standardized knowledge repository for GIS Access Controls.
Develop access security awareness program for Visa employees Intern project description:
GIS provides end-to-end access management services for over 100+ applications on different platforms – Unix, Windows and mainframe – in Visa.
This project will design and develop a centralized & standardized knowledge repository for GIS Access Controls. This includes building a sustainable process to keep the repository up-to-date. In addition, the project will also develop an access security awareness program that will allow GIS to educate their customers on their roles and responsibilities and GIS access services.
Expected intern project deliverables:
A centralized knowledge repository for GIS Access Controls
Access security awareness materials (FAQ on Access Controls services, Access roles and responsibilities of Visa employees and managers).
Expected business benefits to Visa and/or department:
Reduce access risk through improved access security awareness within Visa Inc.
Improve internal team collaboration through a centralized platform for knowledge sharing.
Improve customer experience on access controls services by providing easy access FAQs and clear instructions
Candidate requirements:
Required intern course specialization:
Information System Management. Required skills of interns:
General Information Security knowledge
Data management & analytics
Windows Active Directory, Unix, and LDAP knowledge
Good presentation and interpersonal skills
Team player – might need to collaborate with SG-based intern counterpart and other groups within GIS.
Specific projects and/or learning outcomes:
Expected benefits to intern:
Hands-on experience (both technical and process) on the end to end lifecycle of access management (over 100+ applications on different platforms – Unix, Windows and mainframe)
Experience to develop access security awareness program
Exposure to multi-cultural and global team collaboration.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 58
Company: Visa Worldwide Pte Limited
Reference: VISA/20
Location: Singapore
Department: Credit Settlement Risk
Brief description of business:
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Job Title: Intern
Job description of Intern:
Intern project objective:
Data Security Landscape Intern project description:
Visa manages a large portfolio of Financial Institution and Corporate clients in APCEMEA region which generates large settlement exposure risk to the company. In the current challenging environment, it is paramount to be updated of the credit and liquidity profile of our clients.
The potential intern will be required to review the credit profile of the client, research on the local operating environment to determine the counterparty risk profile, and to recommend mitigating controls if necessary. The intern will work in consultation with colleagues in APCEMEA, and will be expected to assist the analysts in supporting the portfolio management as well.
Expected intern project deliverables:
Perform credit risk review of AP portfolio clients – qualitative and quantitative analysis, and perform specific industry and country research.
Expected business benefits to Visa and/or department:
Assist to ensure the credit profiles of the AP clients are updated and representative of the current portfolio risk, and ensure appropriate collaterals are in place.
Candidate requirements:
Required intern course specialization:
Finance, business, engineering, or accounting. Required skills of interns:
Keen interest in the risk management and strong foundation in finance.
Experience or knowledge on using Bloomberg terminal.
Specific projects and/or learning outcomes:
Expected benefits to intern:
The intern will understand and experience the importance of credit, liquidity and settlement risk management in the global financial payment system. Intern will also learn aspects of institutional credit risk and sovereign risk. This transferable knowledge will potentially be useful to the intern in future job.
Reporting officer:
To be confirmed
Mentor: Manager
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 59
Company: Diageo Singapore Pte Limited
Reference: DIAGEO/01
Location: Singapore
Department: Reserve Marketing
Brief description of business:
Diageo is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan's and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Jose Cuervo, Tanqueray and Guinness.
Job Title: Johnnie Walker Luxury Marketing Communications Project Executive
Job description of Intern:
The role supports the management of creation, event logistics and amplification of:
JW SDX Voyager
JW House
Diamond Jubilee
World Class 1. JW SDX Voyager - a luxury yacht sailing around Asia that will be used as an
experiential space to engage HNI, media and customers and a platform from which to re-establish JW as part of luxury lifestyle via communications through the line
2. JW House – a luxury experiential space in China in which to have whisky and lifestyle conversations with customers, VIPs and media.
3. Diamond Jubilee – amplification of this special decanter and liquid (only 60 made worldwide), tour of Asia to be conducted in March
4. World Class – Reserve portfolio bartender training and competition. Creating the best served drinks and celebrating the art of the bartender (and surrounding experience)
Candidate requirements:
Self-motivation and a strong sense of accountability
Set standards of execution excellence for markets, suppliers and partners
High levels of edge & emotional energy required
Attention to detail and uses initiative
Specific projects and/or learning outcomes:
Supporting the management of creating & disseminating communications materials for all four projects
Being a key support for in market teams and agencies
Setting the standards of execution excellence for markets, suppliers and partners
Reporting officer:
Head of Brand Communications APAC
Mentor: Category Director, Whiskey & Reserve
Brief description
of Mentor‟s
present
position:
This role is accountable for driving the performance and growth of whiskey and
reserve brands across Asia Pac. This is a very influential role within the Asia
Pacific marketing team as well as the Global whiskey and Reserve communities
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 60
Company: Diageo Singapore Pte Limited
Reference: DIAGEO/02
Location: Singapore
Department: Global Diageo Business Services
Brief description of business:
Diageo is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan's and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Jose Cuervo, Tanqueray and Guinness.
Job Title: Junior Business Analyst
Job description of Intern:
1. Process definition and translation to system requirements - Identify and document global business processes and data gaps. This information will be used to support the gap solutions and match functionality to enable market solutioning and system configuration.
2. UAT & Training – ensure that processes and solutions are effectively tested,
including regression testing where necessary, documented and the appropriate users know how to work the solution
3. System governance – Follow the Diageo Delivery Methodology in
implementing solutions and support project team in the completion of necessary project deliverables
Candidate requirements:
Relevant functional and technical knowledge & experience
Able to manage multiple concurrent activities and deadlines
Ability to operate successfully in a fast moving and often pressurised environment
Ability to work closely with key stakeholders to communicate progress, vision and facilitate buy-in
Ability to travel to markets across the AP region.
Specific projects and/or learning outcomes:
The role will be assisting in the deployment of the commercial platforms to markets across the region. The key activities will involve supporting the Project Manager and Business analysts deliver the solution
Reporting officer:
Commercial Business Partner
Mentor: Business Relationship Managing Director, APAC
Brief description
of Mentor‟s
present
position:
This role has financial accountability for all IS budget associated with their
functional area. Role is accountable for the planning and delivery of the portfolio of
projects Project spend will be across areas of significant strategic change
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 61
Company: Diageo Singapore Pte Limited
Reference: DIAGEO/03
Location: Singapore
Department: Legal
Brief description of business:
Diageo is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan's and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Jose Cuervo, Tanqueray and Guinness.
Job Title: Legal Intern
Job description of Intern:
Support the Legal counsel on key projects and strategic initiatives Support the Legal counsel on legal and compliance issues in their respective
functional department or market, including preparation of legal memorandums and advice, drafting or legal review
Candidate requirements:
Students from Law faculty.
Specific projects and/or learning outcomes:
Depending on the individual‟s interest as well as Diageo‟s business needs, this role is likely to involve a rotation across different functional departments and/or markets. The individual will work closely with the Legal counsel for that department or market with the purpose of learning the dynamics of in-house legal work (as compared to private practice) with a particular emphasis on commercial understanding and business-partnering.
Reporting officer:
Legal Counsel, GTME
Mentor: HR Business Partner, Singapore / HR Director, APAC
Brief description
of Mentor‟s
present
position:
Manages overall employee & talent matters within Singapore and APAC region
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 62
Company: Diageo Singapore Pte Limited
Reference: DIAGEO/04
Location: Singapore
Department: Regional Marketing
Brief description of business:
Diageo is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan's and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Jose Cuervo, Tanqueray and Guinness.
Job Title: Marketing Assistant
Job description of Intern:
logistical co-ordination of regional projects liaising with markets and global centres where appropriate
Candidate requirements:
Ability to foster great working relationships with stakeholders and colleagues Good communication skills Passion for Marketing
Specific projects and/or learning outcomes:
To progress initiatives and projects which are interesting and useful for the category directors but that never get to the top of their priority lists.
Reporting officer:
Regional Brand Director, White Spirits
Mentor: HR Business Partner, Singapore / HR Director, APAC
Brief description
of Mentor‟s
present
position:
Manages overall employee & talent matters within Singapore and APAC region
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 63
Company: Diageo Singapore Pte Limited
Reference: DIAGEO/05
Location: Singapore
Department: Procurement
Brief description of business:
Diageo is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan's and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Jose Cuervo, Tanqueray and Guinness.
Job Title: Procurement Analyst, Demand Category Excellence
Job description of Intern:
Collect spend data from different markets
Drive spend analysis on the data collected
Develop a benchmarking tool for key agencies costs based on output, outcome and also services scope
Support regional RFP process run by the category excellence teams during the attachment
Develop key guidelines and user manuals for the CE team
Readapt Learning and Development materials from other regions for use in Asia Pacific
Candidate requirements:
a. attention to details b. ability to engage with senior people c. ability to work efficiently with Excel – pivot table, formula, data structures d. ability to think out of the box e. ability to take and receive feedback openly
Specific projects and/or learning outcomes:
To support the category excellence team in driving analytical output from currently available spend data – presentation of the final analysis to the CE Leadership team
To develop a Ways of Working guidelines between Delivery Excellence and Category Excellence Team
To develop a pragmatic solution to the new VPM / APM approach
Reporting officer:
Category Manager – Bought, Owned & Earned
Mentor: Head of Procurement, APAC
Brief description
of Mentor‟s
present
position:
This role is accountable for the direction and performance delivery of the
Procurement function in that region. Whilst many other markets and functions
are required to support delivery of Procurement goals, the jobholder is ultimately
accountable for delivery of the results
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 64
Company: Diageo Singapore Pte Limited
Reference: DIAGEO/06
Location: Singapore
Department: Procurement
Brief description of business:
Diageo is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan's and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Jose Cuervo, Tanqueray and Guinness.
Job Title: Risk and Governance Executive
Job description of Intern:
To help bring procurement’s Governance agenda particularly surrounding Corporate Citizenship with Suppliers to the next level
Candidate requirements:
- Able to lead and provide training if required, remotely via conference call. - Able to find solutions quickly whenever there’s a barrier. - Proactive in providing builds and challenges to views/opinions from the
markets which are not objective.
Specific projects and/or learning outcomes:
Able to lead and provide training if required, remotely via conference call.
Able to find solutions quickly whenever there’s a barrier.
Proactive in providing builds and challenges to views/opinions from the markets which are not objective
Reporting officer:
Procurement Manager – Logistic, Risk & Governance
Mentor: Head of Procurement, APAC
Brief description
of Mentor‟s
present
position:
This role is accountable for the direction and performance delivery of the
Procurement function in that region. Whilst many other markets and functions
are required to support delivery of Procurement goals, the jobholder is ultimately
accountable for delivery of the results
SBF-NUS Global Internship & Mentorship (GIM) Programme 2012
Page 65
Company: Diageo Singapore Pte Limited
Reference: DIAGEO/07
Location: Singapore
Department: Human Resources (this role will be required from March for 3-4 mths)
Brief description of business:
Diageo is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, beer and wine. These brands include Johnnie Walker, Crown Royal, J&B, Windsor, Buchanan's and Bushmills whiskies, Smirnoff, Ciroc and Ketel One vodkas, Baileys, Captain Morgan, Jose Cuervo, Tanqueray and Guinness.
Job Title: Reward Intern
Job description of Intern:
1. Support GT Express implementation centrally by following up data submission and updates with market stakeholders; as well as centralize feedback and issues to bring up to the central GTE team for resolution.
2. Create a central database (all Asia Pacific), leveraging GT Express but inclusive of rewards data to facilitate rewards cycle process – conducting a quality check to guarantee accuracy.
3. Work towards improving the quality and consistency of the data by developing catalogs and correlations between data fields.
4. Take 2011 Rewards Cycle data and produce summaries and ad-hoc statistic reports.
Candidate requirements:
B.A. Undergraduate
Advanced Excel skills
Proficient in database management
HR, specially C&B background desirable
Specific projects and/or learning outcomes:
Provide support to Asia Pacific Rewards in the following projects: 1. GT Express 2. Rewards Cycle 2012 3. Rewards Capability Building Asia Pacific
Reporting officer:
Regional Reward Manager
Mentor: HR Business Partner, Singapore / HR Director, APAC
Brief description
of Mentor‟s
present
position:
Manages overall employee & talent matters within Singapore and APAC region