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Page 1: Get into the lean machine

Getting lean

Thursday, November 15, 12

Page 2: Get into the lean machine

Who are we?

Steven

Ban all lame gifts, world wide

Renske

Herman

Johan

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Page 3: Get into the lean machine

What do we want?

Thursday, November 15, 12

Page 4: Get into the lean machine

How?

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Page 5: Get into the lean machine

Built a lot (120.000 minutes), based on “guts”, own itch, knowledge of webdesign, some user feedback

The classic mistakes

Long release time (First release toke about 5 months, after that mostly batches of a month)

Running around (product development, business plan competitions, investors, PR, launching partners, HR)

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Page 6: Get into the lean machine

Not enough paying customers

Result

Part of Inqubator Leeuwarden

Not enough revenue

Not enough visitors

Press attention

New friends

Bigger comfort zone

Life lessons Network

Lots of fun

Experience

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Page 7: Get into the lean machine

Hold the horses! Get into the Lean Machine!

Fail fast, succeed faster!

Thursday, November 15, 12

Page 8: Get into the lean machine

The essence of Lean Startup

Before you really start investing (quit your job, using up your savings, talk to investors etc), first PROVE:

1.That you are solving a REAL problem2.That you have identified a REAL early adopters group3.That they are willing to PAY for a solution;4.That you have a SCALABLE business model

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Page 9: Get into the lean machine

StrategyLearn as fast as possible

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Page 10: Get into the lean machine

Right, the Bell Curve

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Page 11: Get into the lean machine

All development on hold

Validate most important assumptions

This means

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Page 12: Get into the lean machine

We ASSumted

Enough people want to use an online platform, that helps them to organise a group gift easily

They will pay a fee

“Our gift does not fit your door”

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Page 13: Get into the lean machine

Back into the future

Can we find enough early adopters

So we can use as much of our current solution

Thursday, November 15, 12

Page 14: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 15: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 16: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 17: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 18: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 19: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 20: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 21: Get into the lean machine

Experiments 1 2 3 4 5 6 7

Method Interview Interview Interview/e-mailing Interview Interview Smoke test MVP

Target Customer

All Facebook- users

To be weds/ newly parents/ collegues Students Women 20-30

years oldMen 20-30 years

old

People visiting a “gift product” on

webshop

People using mobile to look for

gifts

Riskiest assumption

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Organising a group gift gives “need to solve”-problems

Want gift advice Want gift advice Will hit the “buy together” button

People want to use mobile to look

for gifts

Minimum succes criteria

30% (n=15) rates alternatives as

“really annoying”

30% (n=15) rates alternatives as

“really annoying”

1 high traffic shop that wants to test.

10% (n=100) additional clicks

1000 downloads and 20 reviews in

1 month

Result Validated 45/50 Invalidated <4/10Invalidated

Conversion on mailing <1%

Invalidated 2/15 Invalidated 1/15 In progress In progress

Learned

Groups bigger than 10 people

Open group Milestone in life

Gift advice

Not the right group

Alternatives are great

Not the right group Alternatives

are great

Know what to buy and if not: ask others or give

money/gift voucher

Know what to buy and if not: ask others or give

money/gift voucher

Decision Look for early adopters group

Look for early adopters group

Kill “group gifting” focus on “gift

advice”

Interview other target group

New experiment targetted at

mobile searching

Thursday, November 15, 12

Page 22: Get into the lean machine

Status quo

Test group gifting on “secretaresses”

Test mobile gift advice

Test “Buy together” - plugin

Keep testing new ideas

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Page 23: Get into the lean machine

The moral of the story

Planning to build a succesfull company?

Validate your ASSumptions first!

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Page 24: Get into the lean machine

Want to help?

Download our iPhone appSearch for “Plesents” in iStore

Leave a review!

Thursday, November 15, 12