Transcript
Page 1: CompTIA IT Fundamentals Certification Support Skills · Web viewManaging the File System • Folders • Files • Searching for Folders and Files • Exercises / File Explorer / Creating,

Course overviewCompTIA IF Fundamentals (Exam FC0-U51) Study Guide(G108eng v048)

OverviewThis 3-day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification. CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.

The CompTIA IT Fundamentals Certification exam is designed to show that the successful candidate has the knowledge to identify and explain basic computer components, set up a basic workstation, conduct basic software installation, establish basic network connectivity, identify compatibility issues, and identify/prevent basic security risks. Further this exam will assess the candidate’s knowledge in the areas of safety and preventative maintenance of computers.

CompTIA IT Fundamentals Syllabus

Certification trackThis courseware bears the seal of CompTIA Approved Quality Content. This seal signifies this content covers 100% of the exam objectives and implements important instructional design principles. CompTIA recommends multiple learning tools to help increase coverage of the learning objectives. The contents of this training material were created for the CompTIA IT Fundamental FC0-U51 exam covering the 2015 Edition certification exam objectives.

Target audienceCompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT. It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk.

Course outcomesThis course is designed to help you acquire the knowledge and skills to set up and use a computer at home securely and keep it in good working order, provide informal support for PCs and simple computer networks to your colleagues in a small business, and prepare to study for the CompTIA A+ certification in PC support skills or other advanced IT education programs. On course completion, you will be able to.

Set up a computer workstation running Windows and use basic software applications.

Understand the functions and types of devices used within a computer system.

Apply basic computer maintenance and support principles.

Configure computers and mobile devices to connect to home networks and to the internet.

Identify security issues affecting the use of computers and networks.

Page 2: CompTIA IT Fundamentals Certification Support Skills · Web viewManaging the File System • Folders • Files • Searching for Folders and Files • Exercises / File Explorer / Creating,

Course overviewCompTIA IF Fundamentals (Exam FC0-U51) Study Guide(G108eng v048)

Exam formatThe FC0-U51 exam, delivered through the Pearson VUE Test Center Network, contains up to 75 multiple-choice and performance-based test items and has a duration of 60 minutes. The passing score is 650 on a scale of 100-900.

Course prerequisitesCompTIA IT Fundamentals is aimed at those considering a career in IT and computer-related fields. Consequently, there are no special prerequisites for you to meet to successfully start this course. We have made the assumption that you don't know much about how computers or software work, or even how to use them. Some experience with using a keyboard and mouse will be helpful but is not essential:

Instructor resources and lab optionsAn instructor edition of the course is available with margin notes and tips for the trainer. Access to course resources (setup guides and data, PowerPoint slides, timetables, and extra exam information) on gtslearning's trainer portal is also available, subject to meeting minimum order requirements.

Two types of labs are available to give students the practical experience critical to a successful training experience:

The exercises provided with the course are designed for self-study or classroom use on a typical Windows 10 home computer or laptop with internet access.

Online Labs from our partner Practice Labs provide a different lab option for self-study and can also be used in the classroom. You can check system requirements and setup tasks at gtsgo.to/nf1rc.

Course contentsThe course consists of a study volume, containing indexed notes and review questions, plus exam objectives mapping, exam information, and a comprehensive glossary. The course also comes with an online practice exam, pre-requisites test, and pre-/post-unit assessment tests.

Module 1 / Operating Systems and Software

Computers and Operating Systems • Information Technology • Personal Computers (PC) • Func-tions of an Operating System • Types of Operating System • Microsoft Windows • Apple Mac OS X and iOS and Blackberry • Linux, Chrome, and Android

Setting up a Workstation and Using Windows • Setting up a PC System • Ergonomic Concepts • Navigating an OS • Using Input Devices • Icons and Windows • File Explorer and Control Panel • Using a Web Browser • Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar

Installing and Configuring Windows • Installing Windows • Completing Setup • Managing User Accounts • Exercises / Managing User Accounts

Page 3: CompTIA IT Fundamentals Certification Support Skills · Web viewManaging the File System • Folders • Files • Searching for Folders and Files • Exercises / File Explorer / Creating,

Course overviewCompTIA IF Fundamentals (Exam FC0-U51) Study Guide(G108eng v048)

Software Applications • Installing and Configuring Software • Managing Software • Productivity Software • Collaboration Software • Specialized Software • Utility Software • Virtualization • Exer-cises / Managing Software Applications

Troubleshooting and Support • Support and Troubleshooting • Getting Support • Using a Search Engine • Exercises / Using a Search Engine

Module 2 / Computer Hardware

Input Devices • Computer Connector Types • Input Devices • Installing and Uninstalling Peripherals • Configuring Peripherals • Exercises / Configuring an Input Device

Output Devices • Video Cards • Display Devices • Display Connectors and Cable Types • Display Settings • Multimedia Ports and Devices • Exercises / Playing Audio

Storage Devices • Hard Disk Drives • Optical Discs and Drives • Flash Memory • Exercises / Adding a Removable Drive

File Management • Managing the File System • Folders • Files • Searching for Folders and Files • Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files

Printers and Scanners • Printer Types • Laser Printers • Inkjet Printers • Thermal Transfer Printers • Printer Interfaces • Installing and Configuring a Printer • Scanners • Fax Modems • Exercises / Us-ing a Printer

System Components • Selecting a Computer • Motherboard Components • Processors • System Memory • Expansion Bus • System Cooling • Exercises / Specifying PC Systems

Environment and Power • ESD Precautions • Device Placement • Power Supply Units • Energy Ef-ficiency • Power Protection • Safe Disposal and Recycling • Exercises / Adjusting Power Options

Module 3 / Networks and Security

Setting Up a Network • Network Components • TCP/IP • Setting up a Local Network • Setting Up a Wireless Network • Exercises / Network Settings

Sharing and Storage • Windows Client Software • Local Sharing and Storage • Hosted Sharing and Storage • Backups • Exercises / Homegroups and File Sharing

Mobile Devices • Using a Mobile Device • Mobile Applications and App Stores • Network Connec-tivity • Email Configuration • Synchronization and Data Transfer • Bluetooth and NFC

Basic Security Threats • Computer Security Basics • Malware • Preventing Malware Infections • Patch Management • Exercises / Using Windows Defender and Windows Update

Security Best Practices • Spam • Social Engineering • Hardware Theft and Device Hardening • Managing User Authentication • User Education

Web Browsing Best Practices • Using Free / Open Networks • Configuring Web Browser Security • Managing Plug-ins • Digital Certificates and Anti-phishing • Managing Cookies and PII • Enabling a Firewall • Exercises / Web Security / Installing a Plug-in

Page 4: CompTIA IT Fundamentals Certification Support Skills · Web viewManaging the File System • Folders • Files • Searching for Folders and Files • Exercises / File Explorer / Creating,

Course overviewCompTIA IF Fundamentals (Exam FC0-U51) Study Guide(G108eng v048)

Index, Exam Tips, Career Advice

gtslearning 1998-2018. All rights reserved. All trademarks are the property of their respective owners.

Page 5: CompTIA IT Fundamentals Certification Support Skills · Web viewManaging the File System • Folders • Files • Searching for Folders and Files • Exercises / File Explorer / Creating,

Course overviewCompTIA IF Fundamentals (Exam FC0-U51) Study Guide(G108eng v048)

Why choose gtslearning?Established 1998, gtslearning is an award-winning developer and supplier of printed and digitally-delivered courseware and learning support materials for CompTIA certifications.

Here are just a few of the reasons why you should choose gtslearning:

Instructor and student manuals

CAQC-approved printed books for delivery in the classroom

Fully integrated Professor Messer videos

Skillpipe eBooks

Browser-based app for reading CAQC-approved content as an eBook

Online and offline access with Windows desktop app, plus iOS and Android

Fully integrated Professor Messer videos

Online learning

Complete access to CAQC-approved content

Fully integrated practice exams (linking to revision topics if answered incorrectly) and Professor Messer videos

Optional LTI integration for SSO (Single Sign-On)

Free practice exams and review questions

Practice exam for each certification exam with 200+ questions per title

Free access through online learning site

Free instructor resources

PowerPoint slides, setup guides, class timetable and much more, for ALL titles – instructor edition in-cludes annotations for trainer

Lab manual with comprehensive exercises, loved by trainers worldwide!

Options

Online Practice Labs for self-study or classroom-based browser access to real, live equipment – over-the-shoulder tools available for trainers

And finally, doing business with gtslearning

20 years experience as CompTIA award-winning content developer

Offices in US, UK and South Africa

Fantastic customer service!


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