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Page 1: Collaborative Systems

Collaboration and co-learning

Pat Parslow ([email protected])

OdinLab ([email protected]) –

Shirley Williams, Karsten Lundqvist, Richard Hussey,

Patrick Hathway, Sarah Fleming

Collaborative systems and eLearning

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S. Kleanthous and V. Dimitrova 2006Towards a Holistic Personalised Support for

Knowledge Sharing in Virtual Learning Communities

E. Tomadaki and P. Scott (Eds.): Innovative Approaches for Learning and Knowledge Sharing, EC-TEL 2006 Workshops Proceedings, ISSN 1613-0073, p. 333-344, 2006.

The ‘science bit’

Community/Enterprise

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"The key for a transactive memory system to function is that the divergence of information held in members’ heads must be known to the others."

Transactive memory (TM)

Community/Enterprise

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Consensual reality - the agreed representation of the environment, despite differing subjective filters

Agreement on concepts (and the processes used to gain agreement)

Shared Mental Models (SMM) & Cognitive Consensus (Ccon)

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Members' positions within the community and the roles they play

Cognitive Centrality (Ccen)

Community/Enterprise

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TM: Search, feeds, "missing" ontology (relationships between knowledge) but hyperlinks and crediting fill gap to some degree (and build trust)

SMM: Visualisations help build common understanding. Missing from most SNS, but tag clouds a primitive form. Topic maps etc. can be used. Also communal bookmarking helps + Cohere (cohere.open.ac.uk and MeAggregator)

CCon: Categories and tagging, ontologies and folksonomies

CCen: Doing some work on tool to help people recognise their position in a community, based on feeds. Early days. Also an aspect of DI work

Fit with Social Networks

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Connectivism tenet - knowledge has short half-life; not what you know but how quickly you can assimilate and use knowledge perhaps the “Social Network” *is* the learning

from this viewpoint...

Issues today

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50% of our students report learning through using FacebookIt has no learning materials in it! (Facebook v

Blackboard study, 2007)Students appear to value a ‘safe environment’

But for them this means not having oversight by staff

Control of who sees whatOpen discussion in self-defined peer groups

Facebook as a learning platform

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Collaborative tools to capture the knowledge for later use - wiki, ontology, folksonomy

Cost effectiveness, speed of deployment, mentoring, local experts

These tools support learning, but also straight forward collaboration – they enable a more distributed virtual office than traditional means of communication and group work permit

Tools and benefits

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Static web contentSupports Transactive memorySlight support for Shared mental modelsNo real support for cognitive consensusNo support for cognitive centrality

Also true of content management systems (generally)

Tools – web pages

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Forums Slight support for Transactive memorySupport for Shared mental modelsSlight support for cognitive consensusSlight support for cognitive centrality

Also true, to a degree, for email lists

Tools - forums

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Wikis Support for Transactive memorySupport for Shared mental modelsSupport for cognitive consensusNo real support for cognitive centrality

Mode of use tends to imply a ‘correct’ view decided by consensus, with majority drowning out ‘fringe’ views

Tools - wikis

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Blogs Slight support for Transactive memory

If you have an aggregated viewSlight support for Shared mental modelsNo real support for cognitive consensusSome support for cognitive centrality

With aggregation – blogs emphasise the individual view over the consensual view

Tools - blogs

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Social BookmarkingE.g. Delicious, clipmarks, amplify, citeulikeSlight support for Transactive memory

More of an index into TM than a form of TM itselfSlight support for Shared mental models

Tagging provides a slight insight into others mental models

No support for cognitive consensusSome support for cognitive centrality

You can build a view of where you ‘sit’ within the bookmarking community

Tools – social bookmarking

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Online office toolsSuch as Google Docs, Office Online, Zoho et alSupports Transactive Memory

Though in a fragmented wayNo real support for Shared mental models

Without ‘meta’ level documents being generatedSupport for cognitive consensusNo real support for cognitive centrality

Most documents are private to small groups (though, see scribd)

Tools – online office tools

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Concept mapping toolsSuch as Mindmeister, Cmaptools, CohereSupports Transactive Memory

Though as a ‘high level view’ Support for Shared mental models

Almost by definition!Support for cognitive consensus

Though generally not for the processes involved in achieving it

No real support for cognitive centralityIndividual maps possible + community maps, but

seeing a view of how yours fits into the whole is ‘missing’

Tools – concept mapping tools

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SNSSome support for Transactive memory

Depending on use, but shared files for groups etc.Some support for Shared mental models

But would be improved by having mind mapping/concept/topic/ontology tools built in

Some support for cognitive consensusEmbedded forums (including ‘wall’ and comments)Groups which can have ‘rules’ defining behavioural

normsSome support for cognitive centrality

View of group membershipsLists of interests

Tools – Social Networking Services

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Corporate culture - does it clash?If “yes” then

Change_culture! || do_things_your_own_wayEnd if

Accreditation - how do you prove soft-knowledge gained through SNS use? (trust networks, ePortfolios)

Open - can staff/students take their ePortfolio with them?

One size fits all? ‘wiki-wars’ etcPeople prefer different systems for valid

reasons

Problems?

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When using any collaborative systemYour use says something about youMost require an ‘account’To benefit from ‘network effect’ you need to be

findableProfiles convey information about you

What do you want to portray?How persistent is information about you?Can you create a good impression without a

DI?This Is Me – http://thisisme.reading.ac.uk

Funded by Eduserv

Identity

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Diversity is not a bad thingBut keeping track of materials used in different

systems is hard workRe-using content is not as easy as it should be

MeAggregator is a service oriented, agent based system based on a folksonomical file systemTag your resourcesTag your friends/colleaguesApply permissions to resourcesAggregate and re-publish content

Funded by JISC

MeAggregator

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open-learner models (OLM) + domain ontologies -> difference engines -> individual learning plans

Topic/concept maps + domain ontologies -> differece engines -> work-flow, research plans etc.

OLM aggregation + behaviour logs -> recommender systemsRecommend learning stylesRecommend learning resourcesRecommend mentors

Futures

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Questions?

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