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Invitation Belfry V2:Mise en page 1 02/11/2010 14:38 Page 1

Responsible Managers and Leaders care about their employees, Suppliers and Customers.

With the landscape of legislation and compliance constantly changing, can we compromise

between cost and service delivery?

Do we need more legislation? There are strong arguments to support both trains

of thought however, it is clear that the shift from single to multi Country outsourced solutions

is a maturing strategy for cross border Organisations.

For this reason there is growing support for EN15221 and as responsible Leaders we have to decide to embrace

this new development to enhance our Corporate agendas, or to compromise and face the consequences.

Our decision!

The attendees are key decision makers and experts who have an interest and responsibility for Facility Management, Real Estate Management, Procurement, Asset Management,Building services at local & global level (Board members, CEOs, Senior managers…)

EditoI am pleased to welcome you as master of ceremony to this exclusive FM event that we believe will be informative and lively. MCP own and operate the AMIS (Asset Management Improvement Service)

Auditing and Benchmarking Service which has been used to assist with Maintenance Improvements in over 4000 organisations worldwide. During the day, we will highlight the identified FM trends, recent HSEguidelines and the need to migrate to PAS 55, the BSI Publicly Available Specification for Asset Management which will become an ISO in the next 18 months, to achieve FM excellence.

Yannick AnnezoDevelopment Senior Vice President

FACEO Group

OverviewDISCUSSION TOPICS

> Outsourcing across multi country/site to achieve FM excellence

> Decision making process

> Benchmarking consistency across different sites and countries

> Multi contracting ‒ Do you go for Hard FM or Soft FM or combine together?

> How do you approach FM cost management?

Chris KenneallyMember of EuroFM Board

Richard JonesManaging Director MCP Consulting and Training

THE PURPOSE OF THE EVENT IS TO EXPLAIN AND DEMONSTRATE THE IMPORTANCEOF GOOD ASSET MANAGEMENT, BEST PRACTICES AND HOW THEY RELATETO A FACILITIES ENVIRONMENT


Responsible Managers and Leaders care about their employees, Suppliers and Customers.

With the landscape of legislation and compliance constantly changing, can we compromise

between cost and service delivery?

Do we need more legislation? There are strong arguments to support both trains

of thought however, it is clear that the shift from single to multi Country outsourced solutions

is a maturing strategy for cross border Organisations.

For this reason there is growing support for EN15221 and as responsible Leaders we have to decide to embrace

this new development to enhance our Corporate agendas, or to compromise and face the consequences.

Our decision!

The attendees are key decision makers and experts who have an interest and responsibility for Facility Management, Real Estate Management, Procurement, Asset Management,Building services at local & global level (Board members, CEOs, Senior managers…)

EditoI am pleased to welcome you as master of ceremony to this exclusive FM event that we believe will be informative and lively. MCP own and operate the AMIS (Asset Management Improvement Service)

Auditing and Benchmarking Service which has been used to assist with Maintenance Improvements in over 4000 organisations worldwide. During the day, we will highlight the identified FM trends, recent HSEguidelines and the need to migrate to PAS 55, the BSI Publicly Available Specification for Asset Management which will become an ISO in the next 18 months, to achieve FM excellence.

Yannick AnnezoDevelopment Senior Vice President

FACEO Group

OverviewDISCUSSION TOPICS

> Outsourcing across multi country/site to achieve FM excellence

> Decision making process

> Benchmarking consistency across different sites and countries

> Multi contracting ‒ Do you go for Hard FM or Soft FM or combine together?

> How do you approach FM cost management?

Chris KenneallyMember of EuroFM Board

Richard JonesManaging Director MCP Consulting and Training

THE PURPOSE OF THE EVENT IS TO EXPLAIN AND DEMONSTRATE THE IMPORTANCEOF GOOD ASSET MANAGEMENT, BEST PRACTICES AND HOW THEY RELATETO A FACILITIES ENVIRONMENT


Wayne is a Facilities Management (FM) professional and business consultant who specialises in embedding sustainability into organisational strategy. He is currently Chairman of EuroFM 2010/11 period. The European Facility Management Network is an FM association of FM associations and their mission is the advancement of knowledge in Facility Management across Europe. The main purpose of the role is to develop and implement 5 core strategies that deliver EuroFM growth: promoting FM across Europe, adding value to the members, financial stability, dissemination of knowledge and information and facilitate networking opportunities to share best practice.Wayne will present an overview of European Facility Management market

Ken manages the EMEA group Real Estate & Facilities(RE&F) of EMC² Corporation. EMC² is located in 45+countries with 120+ offices in the EMEA geographyand is part of the Global RE&F Group which definesthe real estate strategy and are responsible for the fullportfolio management through the provision of tradi-tional FM services as well as incorporating Environ-ment Health & Safety and Corporate Compliance. Ken will present A 'Glocal' Facilities management"

Russell Higgins is one of MCP's global multisite clients. Russell will present the results of their Benchmarking assessments

and improvements made using the AMIS FM Scan tool which also covers Soft Services as well as maintenance. The background information on FM Scan

will be provided as an introduction to the Lifescan Scotland case study

Wayne TantrumEuro FM Chairman

Ken O'MahonyDirector of Real Estate & FacilitiesEMEA for EMC² Corporation

Russell HigginsFacilities Manager, Lifescan Scotland ‒ A Johnson and Johnson Organisation

Eric manages the group Real Estate of Thales since 2009. Thales is locatedin 62 countries, with around 600 sites throughout the world. The Group Real Estate definesthe real estate strategy, implements them and monitors their application; it makes sure thatthese policies are properly implemented in the Countries and subsidiaries, and that real estate& facility management standards and related local services are in line with global policies.Eric will present the results and challenges of 10 years of Global FM

Eric SupplissonVP Group Real Estate, Thales

As senior consultant and project manager, Gaiaʼs role is to take ownership of clientsʼ issues from initialdiscussion through to final delivery. This includes exploring the scope of the engagement thoroughlyto ensure clear expectations for delivery, structuring the project and orientating the research so as todeliver optimal project value for the client. Gaia specialises on various aspects of energy and building

technologies in Europe, in particular in the facility management, energy management and energy effi-ciency sectors.

Gaia will present “The latest researches on the European FM markets”

Gaia NocchiDirector of Consulting for Europe, Frost & Sullivan

Beatriz is building up the competence center responsible for the governance of Facility Managementin Europe (including West and Eastern Europe, North and South Africa and Middle East) relating to the

office, warehouses and production sites (ca. 400 sites). She aims at improving the transparency,efficiency and the reduction of costs of the Facility Management Services in Europe through

the organisation of a tender for the bundling of the external facility management servicesin one or two international provider.

Beatriz will present from local to Global FM ‒ highlights on a decision process, key criteria and implementation plan

Beatriz Soria LeonFacility Management Europe Head, BASF


Wayne is a Facilities Management (FM) professional and business consultant who specialises in embedding sustainability into organisational strategy. He is currently Chairman of EuroFM 2010/11 period. The European Facility Management Network is an FM association of FM associations and their mission is the advancement of knowledge in Facility Management across Europe. The main purpose of the role is to develop and implement 5 core strategies that deliver EuroFM growth: promoting FM across Europe, adding value to the members, financial stability, dissemination of knowledge and information and facilitate networking opportunities to share best practice.Wayne will present an overview of European Facility Management market

Ken manages the EMEA group Real Estate & Facilities(RE&F) of EMC² Corporation. EMC² is located in 45+countries with 120+ offices in the EMEA geographyand is part of the Global RE&F Group which definesthe real estate strategy and are responsible for the fullportfolio management through the provision of tradi-tional FM services as well as incorporating Environ-ment Health & Safety and Corporate Compliance. Ken will present A 'Glocal' Facilities management"

Russell Higgins is one of MCP's global multisite clients. Russell will present the results of their Benchmarking assessments

and improvements made using the AMIS FM Scan tool which also covers Soft Services as well as maintenance. The background information on FM Scan

will be provided as an introduction to the Lifescan Scotland case study

Wayne TantrumEuro FM Chairman

Ken O'MahonyDirector of Real Estate & FacilitiesEMEA for EMC² Corporation

Russell HigginsFacilities Manager, Lifescan Scotland ‒ A Johnson and Johnson Organisation

Eric manages the group Real Estate of Thales since 2009. Thales is locatedin 62 countries, with around 600 sites throughout the world. The Group Real Estate definesthe real estate strategy, implements them and monitors their application; it makes sure thatthese policies are properly implemented in the Countries and subsidiaries, and that real estate& facility management standards and related local services are in line with global policies.Eric will present the results and challenges of 10 years of Global FM

Eric SupplissonVP Group Real Estate, Thales

As senior consultant and project manager, Gaiaʼs role is to take ownership of clientsʼ issues from initialdiscussion through to final delivery. This includes exploring the scope of the engagement thoroughlyto ensure clear expectations for delivery, structuring the project and orientating the research so as todeliver optimal project value for the client. Gaia specialises on various aspects of energy and building

technologies in Europe, in particular in the facility management, energy management and energy effi-ciency sectors.

Gaia will present “The latest researches on the European FM markets”

Gaia NocchiDirector of Consulting for Europe, Frost & Sullivan

Beatriz is building up the competence center responsible for the governance of Facility Managementin Europe (including West and Eastern Europe, North and South Africa and Middle East) relating to the

office, warehouses and production sites (ca. 400 sites). She aims at improving the transparency,efficiency and the reduction of costs of the Facility Management Services in Europe through

the organisation of a tender for the bundling of the external facility management servicesin one or two international provider.

Beatriz will present from local to Global FM ‒ highlights on a decision process, key criteria and implementation plan

Beatriz Soria LeonFacility Management Europe Head, BASF


PROGRAMMEOF THE DAY

9.30 Introduction by Chris Kenneally, managing director Faceo UK, Richard Jones, Managing Director of MCP Consulting and Yannick Annezo, Senior Vice president Faceo

9.55 “The latest researches on the European FM market” by Frost & Sullivan

10.20 “Introduction to the new European norm EN15221” by EuroFM Chairman

10.30 Discussion topics and panel members, introduced and moderated by Richard Jones

11.10 Break

11.35 “Asset Management as part of FM Excellence. Maintenance improvement journey” by Richard Jones

12.05 Business Case 1: “Asset Management excellence & Benchmarking in multi-sites operations” by Lifescan Scotland (a J&J company)

12.25 Lunch

13.45 Business Case 2: “Presentation of a multi regional FM organization and advantages of a fully integrated approach” by EMC² Corporation

14.00 Business Case 3: “From local subcontracting to Global outsourcing ‒ highlights on a decision process, organization and implementation plan” by BASF

14.20 “Streambox: a transparent FM cost reduction process” by Bruno Rees, Faceo

14.45 Business Case 4: “Results and challenges of 10 years of Global FM” by Thales

15.00 Q&A Session with the panel members & conclusion

15.30 Drinks reception

We will welcome you from 9:00 and the conference will start at 9:30The drinks reception will start around 3:30 pmDress code: business casual

ORGANISATION

HOW TO GO THERE?Crowne Plaza Birmingham NECPendigo WayBirminghamB40 1PS

REGISTRATIONe-mail : [email protected] : www.faceo.comtelephone : +33.(0)1.30.97.22.20


PROGRAMMEOF THE DAY

9.30 Introduction by Chris Kenneally, managing director Faceo UK, Richard Jones, Managing Director of MCP Consulting and Yannick Annezo, Senior Vice president Faceo

9.55 “The latest researches on the European FM market” by Frost & Sullivan

10.20 “Introduction to the new European norm EN15221” by EuroFM Chairman

10.30 Discussion topics and panel members, introduced and moderated by Richard Jones

11.10 Break

11.35 “Asset Management as part of FM Excellence. Maintenance improvement journey” by Richard Jones

12.05 Business Case 1: “Asset Management excellence & Benchmarking in multi-sites operations” by Lifescan Scotland (a J&J company)

12.25 Lunch

13.45 Business Case 2: “Presentation of a multi regional FM organization and advantages of a fully integrated approach” by EMC² Corporation

14.00 Business Case 3: “From local subcontracting to Global outsourcing ‒ highlights on a decision process, organization and implementation plan” by BASF

14.20 “Streambox: a transparent FM cost reduction process” by Bruno Rees, Faceo

14.45 Business Case 4: “Results and challenges of 10 years of Global FM” by Thales

15.00 Q&A Session with the panel members & conclusion

15.30 Drinks reception

We will welcome you from 9:00 and the conference will start at 9:30The drinks reception will start around 3:30 pmDress code: business casual

ORGANISATION

HOW TO GO THERE?Crowne Plaza Birmingham NECPendigo WayBirminghamB40 1PS

REGISTRATIONe-mail : [email protected] : www.faceo.comtelephone : +33.(0)1.30.97.22.20


MCPBlythe Valley Innovation Centre

Central BoulevardBlythe Valley Park

Shirley, SolihullB90 8AJ. UK

www.mcpeurope.comContact: +44(0)12.15.06.90.34

e-mail Sarah James: [email protected]

Faceo FM UK LtdLydgate BuildingMiddlemarch Office VillageSiskin DriveCoventryCV3 4FJ. UK

www.faceo.comContact UK: +44.24.76.51.55.88Contact Corporate: +33(0)1.30.97.22.20e-mail: [email protected]
