Transcript
Page 1: A Constructivist Approach to Business Ethics

A Constructivist Approach to Business Ethics

Michael Buckley

Received: 28 May 2012 / Accepted: 5 April 2013 / Published online: 26 April 2013

� Springer Science+Business Media Dordrecht 2013

Abstract A recurrent challenge in applied ethics con-

cerns the development of principles that are both suitably

general to cover various cases and sufficiently exact to

guide behavior in particular instances. In business ethics,

two central approaches—stockholder and stakeholder—

often fail by one or the other requirement. The author

argues that the failure is precipitated by their reliance upon

‘‘universal’’ theory, which views the justification of prin-

ciples as both independent of their context of application

and universally appropriate to all contexts. The author

develops a contextual interpretation of ‘‘constructivism’’ as

an alternative approach, and argues that this alternative

meets the above challenge.

Keywords Constructivism � Contextualism �Universalism � Manager responsibility � Pharmaceuticals �Health impact fund

Business ethics operates at the crossroads of various dis-

ciplines, inviting perspectives from economists, financiers,

sociologists, organizational psychologists and philoso-

phers. Each perspective commands an area of expertise

bearing on the subject’s key questions and each employs its

own methodological approach when pursuing its answers

(Brand 2009; Garriga and Mele 2004). Given the variety of

methods found in the literature, it is surprising that ‘‘con-

structivism’’ has scarcely appeared, for it is both an

increasingly important approach in normative theory and

particularly effective at explaining how moral theory might

suitably cover a variety of cases without sacrificing exact

guidance on specific issues.1 This challenge is especially

pronounced in applied ethics, where the purpose of

applying ethical theory to practice is to inform practitioners

of appropriate action in particular cases. If moral principles

are too abstract, they are unlikely to perform their expected

action-guiding function. If they are too specific, they will

perform their expected function in too few instances. The

challenge is to translate abstract theory into a workable tool

for business practitioners (Hasnas 1998, pp. 19–20).

The relationship between normative principles and the

facts comprising particular cases has received close atten-

tion in political philosophy in recent years (Cohen 2008;

Sen 2009). Some of this work explores the issue anew by

developing a contextual approach to justice (Miller 2002).

Contextual approaches treat diverse normative issues in

terms of fine-grained, bottom–up investigations, rather than

systematically as part of—and answered in terms of—an

overarching ethical theory. The idea is that a bottom–up

analysis can better expose how principles fit their context

of application, thereby justifying concrete principles while

preserving universal reach.

Certain developments within business ethics have

moved in a similar direction. For example, the field’s

growing body of empirical work on industry-specific issues

is clearly contextual (Rossouw et al. 2012, pp. 386–391;

Brand 2009). The data collected by this work help facilitate

a fact-based, bottom–up analysis of ethical issues in busi-

ness. Attempts to systematize these industry-specific

M. Buckley (&)

Philosophy Department, Lehman College, CUNY, Carmen Hall,

360, 250 Bedford Park Boulevard West, Bronx, NY 10468, USA

e-mail: [email protected]

1 Epistemological constructivism and constructivism in education are

much more commonly explored. But the kind of constructivism found

in moral and political philosophy is much less likely to be explored.

Take for example the fact that ‘‘The Philosopher’s Index’’ returns just

four results for a search including both the terms ‘‘constructivism’’

and ‘‘business ethics.’’

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J Bus Ethics (2013) 117:695–706

DOI 10.1007/s10551-013-1719-x

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investigations into a more coherent theory are growing—

thereby overcoming what might otherwise appear a hope-

lessly ad hoc set of ethical analyses (Werhane 2008;

McVea and Freeman 2005). Should the latter effort suc-

ceed, we would possess a method that meets the above

challenge insofar as it is universal in reach yet sufficiently

flexible to generate substantive answers to diverse, con-

crete questions.

This paper contributes to the latter effort by explaining

how one might apply a constructivist approach to busi-

ness ethics. I argue that a contextual interpretation of

constructivism enables business ethicists to analyze a

wide array of familiar moral issues in a manner that

generates concrete, context-sensitive moral principles,

thereby meeting the above challenge. Section ‘‘Universal

Analyses of Ethical Issues in Business’’ of this paper

looks at one such familiar issue, namely: what standard

should managers use to gauge morally responsible busi-

ness behavior? An appropriate moral standard should be

both suitably general to cover various cases and ade-

quately substantive to inform appropriate action in a

particular case. However, two central approaches to this

question—stakeholder and stockholder approaches—fail

by one or the other requirement. I argue that the failure

is precipitated by their reliance upon what is sometimes

called a ‘‘universal’’ approach (Miller 2002). This con-

trasts with ‘‘contextual’’ approaches, a version of which I

outline in ‘‘Constructivism: A Contextual Approach to

Normative Theory’’ section where I identify four features

of constructivism and argue that these features facilitate a

reversal away from a universal to a contextual approach

for business ethics.

The four features of constructivism outlined in ‘‘Con-

structivism: A Contextual Approach to Normative Theory’’

section are formal and orientate different kinds of norma-

tive investigations—moral, political, and applied. If they

are to be useful to business ethics, they must be specified in

a language more conducive to the discipline. Sections ‘‘A

Variety of Formal Problems Associated with Resource

Allocation,’’ ‘‘The Teleological Structure of Business

Practices,’’ ‘‘The Scope of Public Interest Concerns

Reflected in Business Practices,’’ and ‘‘Competing Values

Implicit in the Concept of Efficiency’’ provide this crucial

step, thus extending the outline of ‘‘Constructivism: A

Contextual Approach to Normative Theory’’ section in a

direction suitable for practitioners of business ethics.

The final section of this paper provides an example of a

constructivist analysis. It investigates the question: what

principle best informs a pharmaceutical manager’s

responsibility to the global poor? The question is particu-

larly pressing given the degree to which the poor’s health

needs go unattended (UNDP 2003, pp. 97–103). However,

it is not easily dealt with from within a universal approach.

Constructivism offers a perspective that promises a

detailed analysis on which a concrete principle can be

firmly established. This brief example, together with the

other sections, serves as an outline for how one might apply

constructivism to business ethics.

Universal Analyses of Ethical Issues in Business

This section introduces the distinction between universal

and contextual approaches to ethics by reviewing a familiar

question in business ethics, namely, what principles should

managers use to gauge morally responsible business

behavior? A universal approach answers this question by

relying on principles that are both justified independently

of their context of application and applied invariantly

across all contexts (Miller 2002). This view conceives

moral theory as aiming at fundamental principles of right.

Insofar as the principles are fundamental, they are justified

independent of circumstantial fact, although circumstances

may be taken into account when applying them.

One problem with this influential strain of thinking in

business ethics is that it often leads to indeterminate out-

comes (Heath 2006, p. 535). Abstract principles typically

support contrary assessments of particular cases and, as a

result, fail to deliver an indefeasible metric for guiding

action. A second problem concerns the appropriateness of a

principle to a particular case. In the absence of reference to

the circumstances of a case when defending principles,

their application to a particular instance may appear arbi-

trary and in need of further justification. To illustrate both

problems consider stockholder and stakeholder approaches

to the question: What standard should managers use to

gauge morally responsible business behavior? A stock-

holder approach recommends ‘‘profits’’ as the standard

measure of right action, arguing that profits serve as a

proxy for how well a company satisfies consumer demand

and, by extension, overall utility (Friedman 1970; Econo-

mist 2005). This approach is sufficiently determinate to

provide an exact and easily quantifiable standard of prac-

tical action. Its notable and familiar defect is that it serves

as a poor guide to moral action, since profits are sometimes

realized through morally inappropriate behavior (Hasnas

1998, p. 23).

The stakeholder approach provides a more appropriate

moral metric insofar as it takes seriously the effects of

managerial decisions on various stakeholders (Freeman

1984; Donaldson 1999). However, it is insufficiently exact

to overcome the problem of indeterminacy, since managers

will balance various interests differently, thus generating

rival and perhaps incommensurable moral obligations (Orts

and Strudler 2009, p. 611). As a result, the stockholder

approach purchases determinacy at the expense of ethical

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clarity, while the stakeholder approaches purchase ethical

clarity at the expense of exactness.

From where do these problems arise? They primarily

result from the application of universal moral theory. Take

for instance the normative characterization of a stakeholder

approach, which addresses the moral basis on which

managerial decisions ought to consider the interests of

various stakeholders (Donaldson and Preston 1995). The

moral basis on which this approach is defended varies

(Phillips et al. 2003; Gibson 2000). Sometimes it is

grounded on a utilitarian logic. Sometimes it is grounded

on a deontological basis, which in turn varies between

Kantian and right-based theories. A Kantian basis empha-

sizes the idea of human freedom and dignity, and operates

in accordance with one of Kant’s three categorical imper-

atives, such as the imperative to treat people not merely as

means but also as ends (Gibson 2000). Relatedly, right-

based approaches emphasize each stakeholder’s entitle-

ment to some bundle of goods (Carroll and Buchholtz

2011, pp. 229–230; Donaldson and Preston 1995). On this

view, managerial obligations derive from stakeholder

entitlements to such goods as safety, due process, privacy,

etc.

There are other moral bases on which to defend a

stakeholder approach, but they too will suffer from inde-

terminacy if they, like the above instances, attach their

operative moral concepts and principles to stakeholders.

For when concepts and principles attach to stakeholders,

conflicts among stakeholders cannot be resolved by refer-

ence to some further principle. One is forced to balance

conflicting interest without reference to an independent

scale and, as a result, two different people facing an

identical moral problem may derive two contradictory yet

obligatory courses of action. This is a significant problem,

for it exposes the way in which a stakeholder approach fails

to provide the tools for checking our moral intuitions. In

the end, managers must rely on intuitive judgments,

thereby obviating the need for an applied moral theory.

It is possible to overcome the indeterminacy problem if

one makes the following argument: Corporations ought to

serve the interests of various stakeholders, but the means

by which managers can best realize this aim is by running a

profitable firm (Boatright 2006). On this view, profits serve

as the measure against which managers can balance their

duties to stakeholders. Interestingly, this argument shares a

moral logic similar to that of the stockholder approach.

Stockholder approaches defend the pursuit of profits on the

grounds that profits act as signals to managers in much the

same way as prices act as signals to suppliers and con-

sumers in a market economy (Hasnas 1998). Each set of

signals facilitate the allocation of resources to their most

valued use, thereby improving overall utility (Sowell 2000,

pp. 7–20).

This is a weak argument, since profits by no means track

improved social utility. One need only consider the harms

created by very profitable tobacco or alcohol industries to

see why. For this reason, some have preferred to focus on a

rights-based justification for a stockholder approach (Has-

nas 1998). According to this line of reasoning, for-profit

companies are characterized as neutral arbiters of com-

peting consumer choices and, therefore, protective of

individual liberty (Friedman 1982). The ‘‘right’’ to free-

dom—both the freedom of consumers to choose and the

freedom of producers to deploy their products as they see

fit—offers a justification to this approach.

This too is a weak argument, since profitable firms do

not necessarily ensure greater consumer choice. Monopo-

lies may both inhibit consumer choice and generate sub-

stantial profits (US v. Microsoft Corp. 1998). Moreover, as

Mill recognized at the dawn of capitalism, commercial

enterprises are only neutral arbiters of commercial inter-

ests; they are not neutral arbiters of all values and thus not

protective of non-commercial values, such as cultural,

acetic, and environmental values (Mill [1859] 1977,

p. 275). These considerations suggest that both the utili-

tarian and deontic bases on which business ethicists defend

stockholder approaches fail to explain how profits serve as

a plausible moral metric in particular cases. While the

pursuit of profit may improve overall utility and protect

individual liberty in certain cases, their application breaks

down in many other contexts. In these contexts, the

application of the metric appears arbitrary and in need of

further justification, or implausible altogether.

Although I have focused my criticisms on the stake-

holder and stockholder approaches, my main target is a

universal approach to applied ethics. When business ethi-

cists draw on universal theory and only consider contextual

circumstances in the application of theory, the above

problems materialize. In light of this, business ethicists

may find it worthwhile to explore a more contextual

approach, one whereby contextual circumstances play a

role in the defense of substantive principles. In the next

section, I outline one such contextual approach.

Constructivism: A Contextual Approach to Normative

Theory

The metaphor of construction has been used in various ways

to name different theoretical approaches across a range of

disciplines, including mathematics, education, legal theory,

and social epistemology (Guba et al. 1994). In political

theory, it has been used to describe two very different

approaches. One approach familiar to International Rela-

tions Theory (but also applied in business ethics) focuses on

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how social processes of collective meaning help form

identities and interests, which in turn define situations as

calling for certain actions (Wendt 1992; Werhane 1999). A

second approach familiar to political philosophy concerns

the justification and objectivity of political principles and

judgments (Rawls 1999b). Each emphasizes the role of

human thought in constructing political norms. But the first

can be construed as relativistic given its emphasis on ‘‘the

world of experience as it is lived’’ (Schwandt 1994, p. 125).

By contrast, the second holds that constructed principles can

be justified as objectively valid irrespective of the cultural

processes within which they were constructed.

One familiar way of framing the objective validity of

political principles is through a procedural device. On this

view, political principles are justified as objectively valid

when they result from deliberations guided by appropriate

standards of practical reason. Rawls famously defends his

two principles of justice through such a device, arguing

that the principles chosen within the ‘‘original position’’ are

just in virtue of the procedure’s constraints on deliberations

(Rawls 1999a).

A second way of defending the objective validity of

constructed principles is to argue that principles are justified

as objectively valid when they function as the solution to

social problems (Rawls 1993; Korsgaard 2003; Street 2010).

In his later works, Rawls adopts this second approach by

developing a freestanding conception of justice around

which an overlapping consensus can emerge as the solution

to the problem of social unity given the fact of reasonable

pluralism (Rawls 1993, p. 391, 27n; Rawls 2001, p. 82n). I

will briefly explain an interpretation of this approach, and

then show how one might apply it to business ethics.

The general idea behind this interpretation is that social

problems tend to arise and persist when particular situa-

tions lack normative guidance. Constructivism analyzes the

underlying structure of the problem and constructs a prin-

cipled solution. The justification of a normative principle is

based on how well it functions as a solution to the problem.

Since different problems materialize for different reasons

related to a variety of circumstances, the objective validity

of any justified principle is not ‘‘real’’ in a metaphysical

sense. Rather, constructivism underwrites a mode of

objectivity whereby ‘‘rightness’’ (or ‘‘justice’’) names a

relational property—objectively valid principles solve

moral problems that might arise in the absence of nor-

mative guidance.

Since constructivism views various problems as calling

for distinct investigations in light of their unique contextual

facts, it implies a piecemeal approach to ethics; one that

investigates discrete issues one-at-a-time. Rawls expresses

this idea in his later works when he notes: ‘‘it is the distinct

structure of the social framework, and the purpose and role

of its various parts and how they fit together, that explain

why there are different principles for different kinds of

subjects’’ (Rawls 1999c, p. 533). David Miller, following

Rawls, puts the thought as follows: ‘‘in context C it is

always right to distribute the relevant goods and bads

according to principle P’’ (Miller 2002, p. 12). Provided we

can identify the unique factual features of context C, we

can then rationally explain the appropriateness of principle

P without reference to a more fundamental principle. This

facilitates a reversal away from a universal approach to a

contextual approach, since it begins with the contextual

circumstances of various subjects and then works its way

up to the more abstract principles. Moreover, the reversal

maintains universal reach insofar as ethicists can apply the

approach to different subjects.

Given both a problem-based approach to justification

and a variety of distinct contextual situations within which

various problems arise, it follows that there exists a plu-

rality of equally fundamental principles that are neither

derived from, nor represent the substantive applications of,

an overarching principle of justice (Miller 2002, p. 10).

This again contrasts with universal approaches, which

apply a single or lexically ordered set of principles to

various subjects as in the above examined accounts of the

stakeholder and stockholder approaches. Moreover, it

captures the way in which human thought constructs nor-

mative principles. Very simply, humans construct norma-

tive principles to solve problems we collectively face.

In addition to constructing principles, the characteriza-

tion of a problem is constructed insofar as it requires

human interpretation. It is, therefore, possible for people to

disagree on the appropriateness of a principle because they

disagree on the nature of a social ‘‘problem.’’ There are at

least two reasons why people might disagree on the nature

of a social problem. First, people might disagree on the

facts constituting the problem. Second, people might agree

on the facts but interpret their moral relevance differently.

Some hard cases reflect both reasons, as in the case of the

United State’s fifth Amendment ‘‘taking clause.’’ This

clause allows the government to take private property

provided the taking is (a) justly compensated and (b) in the

public interest. For those cases citing economic develop-

ment as the justification for a state’s exercising of its

eminent domain powers, the key question is whether the

transfer of property from one private party to another

serves the interest of all. People might arrive at different

judgments because they disagree on the facts. For example,

they may disagree on the likelihood that economic benefits

will spread throughout the community. In principle,

empirical data should reconcile such factual disagree-

ments—if not at the current moment, then at least at some

point in the future. But it is also possible for people to

agree on the facts yet disagree on whether the transfer of

property from one private party to another ever serves the

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public interest. For example, some might interpret the facts

as implying: ‘‘Nothing is to prevent the State from

replacing any Motel 6 with a Ritz-Carlton, any home with a

shopping mall, or any farm with a factory’’ [O’Conner

(2005), dissenting]. On this interpretation, an economically

beneficial state-enforced transfer threatens the public

interest by weakening an individual’s private property

claim against the state.

Whenever circumstances are such that different yet

equally compelling moral diagnoses of a particular prob-

lem can be articulated, the principle proposed to govern

one diagnosis cannot indefeasibly govern competing

diagnoses, and, therefore, cannot serve as an objectively

valid principle for that case. This exposes the constructivist

approach to the same indeterminacy charge leveled against

the stakeholder approach, and might thus be construed as a

grave weakness. However, unlike stakeholder approaches,

the manner in which indeterminacy arises exposes the

source of moral disagreement as residing in an interpreta-

tion of the social problem rather than the application of a

principle. Since many social problems do in fact reflect

robust fact patterns of potential harms, the failure to rec-

ognize those facts as requiring a normative response

exposes a person’s attitude toward the problem as unrea-

sonable. To see this, consider the effects of global warming

on the Himalayan glaciers. These glaciers are the source of

fresh water for over 1 billion people (Watkins et al. 2006,

p. 165), and act as seasonal water towers locking fresh

water in the winter and releasing it gradually throughout

the warming months. ‘‘[C] hanges in snow and glacier

melt, as well as rising snowlines in the Himalayas, will

affect seasonal variation in runoff, causing water shortages

during the dry summer months. One-quarter of China’s

population and hundreds of millions in India will be

affected’’ (Bates 2008, p. 129). In order to correct for the

quickening pace of glacier melt and compensate for

increasingly dry summer months, China, India, and other

countries must invest in new water storage facilities now.

In the absence of investment today, people will suffer

terribly tomorrow. These facts support an obligation to

invest today in order to solve tomorrow’s problem. But

they also illustrate the way in which normative problems

cannot be articulated without referencing the facts. This is

important, for while the characterization of a moral prob-

lem is constructed, the construct must refer to fact patterns

that are themselves verifiable. A carefully delineated

interpretation drawing on such fact patterns can gain wide

consensus.

The above interpretation of constructivism facilitates a

reversal away from a universal approach to a contextual

approach to normative issues. This follows from its con-

ception of justification as the solution to social problems

that might arise in the absence of normative guidance. If

the various contextual circumstances creating different

problems are to find their unique normative solution, nor-

mative inquiry must take a piecemeal approach. As a result,

we can say that a contextual conception of constructivism

reflects the following four features: (1) the delineation of

fact patterns in terms of a real or potential social problems,

(2) a piecemeal approach that addresses different social

problems in terms of their public interest impact, (3) the

justification of principles in terms of their serving as a

solution to a public interest problem, and (4) the recogni-

tion of the plurality of equally fundamental normative

principles.

These four features are abstract and cover various nor-

mative investigations. In order to be useful to an applied

discipline such as business ethics they should be specified

in a language more familiar to those working in the dis-

cipline. In the next four sections I provide this crucial step

by recasting the above features as follows: (1) the delin-

eation of formal social problems associated with resource

allocation, (2) a piecemeal approach to business ethics

guided by the various aims pursued by different business

practices, (3) the justification of principles in terms of their

solving public interest problems, and (4) the recognition of

competing values implicit in the concept of ‘‘efficiency.’’

These four features enable a series of fine-grained analyses

into various ethical issues in business, thereby facilitating a

contextual or bottom–up approach to business ethics.

A Variety of Formal Problems Associated

with Resource Allocation

Some of our firmest and least controversial claims about

business ethics derive from unique allocation problems

with clearly definable structures. These allocation problems

include, but are not limited to, externalities, market fail-

ures, moral hazards, the tragedy of the commons, rent

seeking, and the various degrees of supply and demand

elasticity relative to various goods, along with, but again

not limited to, a host of related issues concerning free rider

problems, monopoly power, prisoner dilemma scenarios,

adverse selection and the provision of public goods.

This list reflects structural challenges implicit in market-

based systems of resource allocation. These challenges

result from difficulties concerning the following: inducing

the proper incentive matrix on the part of consumers and

producers, capturing the correct cost of production in

pricing, achieving informational balances among con-

tracting parties, and establishing greater predictability in

demand and supply shifts. Insofar as these problems are

structural, they represent formal circumstances within

which a wide variety of problems may obtain. For example,

monopoly power might be exercised through the

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elimination of competition, but it can also be exercised

through informational imbalances between purveyor and

consumer (Le Grand et al. 1992, pp. 45–46). Despite dif-

ferent instances, the general form of the problem associated

with monopoly power remains constant, namely, monop-

olies extract extra wealth from a market system without

returning extra benefit in the form of improved services,

better products, or innovation (Sowell 2000, pp. 89–95;

Mankiw 2009, pp. 322–326).

In addition to the variety of cases obtained within a

given allocation problem, the various allocation problems

are themselves formally distinct from one another.2 For

example, the tragedy of the commons reflects a formally

distinct structure from that of externalities, since the former

refers to an incentive matrix that encourages the overcon-

sumption of resources, while the latter refers to a burden

transferred from the cooperative efforts of one group to an

innocent third party (Hardin 1968, pp. 1243–1248; Kaul

et al. 1999, pp. 5, 6). The formal structure of each problem

is distinct, which implies that an analysis of a particular

case reflecting one or the other problem is distinct. Indeed,

one of the strongest arguments against the utilitarian jus-

tification of stockholder theory is that profits cannot plau-

sibly serve as a proxy for how well a company satisfies

consumer demand—and thus overall utility—since profits

often fail to reflect the externalized costs placed on con-

sumers or the community (Freeman 2002; Hasnas 1998,

p. 23). If these costs are considerable, as they often are in

cases of human health, safety, and environmental degra-

dation, then profitable firms may reduce overall utility.

Both the variety of cases obtaining within a given

allocation problem and the formally distinct structures

among various allocative problems facilitate contextual

analyses of discrete ethical problems within business. Since

these allocation problems are widely recognized as real and

legitimate challenges (Heath 2006), constructivism’s aim

of explaining how problems might arise should a particular

issue lack normative guidance is made easier in those cases

reflecting these allocation problems. In other cases, con-

sensus may be less forthcoming, but the analysis would

proceed in a similar manner. It would explain how certain

fact patterns negatively impact a given set of human

interests, or fail to be ordered in a way that best realizes

those interests. While the analysis of a particular fact pat-

tern may reference the above allocation problems, it may

also reference the natural aims of various business prac-

tices, as I explain in the next section. In either case, the key

is to explain how the fact pattern fails to appropriately

realize the public interest, as I explain in ‘‘The Scope of

Public Interest Concerns Reflected in Business Practices’’

section.

The Teleological Structure of Business Practices

The existence of various allocation problems implies a

piecemeal approach to business ethics, since each analysis

is conducted in light of the unique structures associated

with the problem. However, a constructivist analysis may

also draw on the discrete aims associated with different

business practices, which again implies a piecemeal

approach given the variety of such aims. This thought

contrasts with what some scholars have argued, which is

that all businesses share an identical aim (Gini and Mar-

coux 2012, pp. 22–30). However, this latter position is

difficult to defend, since the proliferation of methods

applied to business ethics and the persistent questioning of

its very nature and boundaries suggests otherwise (Drucker

1981; Stark 1993; Olson 1995; Brand 2009). Perhaps, as

Wittgenstein famously argued in a different context, there

are no necessary and sufficient conditions for something to

count as a business. Rather, there is a cluster of productive

practices sharing what he called family resemblances

(Wittgenstein 1958, p. 32). This is an unexplored route in

the literature, one suggesting particular practices are called

‘‘business’’ because they share resemblances to other

practices we call business.3 Two practices might resemble

one another because they share one or more of the fol-

lowing: producing a product, competing for clients, gen-

erating revenue, allocating natural resources, answering the

needs or desires of people, or engaging in exchange

transactions. As a result, hospitals, parking garages,

newspapers, colleges, coffee shops, banks, hotels, and a

host of other different productive practices—and when you

think about it, these are remarkably different—all fall

under the cluster concept, ‘‘business.’’

While I cannot pursue this provocative thesis here, one

feature common to most businesses (although not all) is

that of a teleological structure, or a goal toward which the

practice naturally aims. Importantly, the goal is not gen-

eral, like the goal of increasing profits. Rather, the goal is

constitutive of the practice in that it defines the behavior of

practitioners as being of a certain kind; in the absence of

the goal we could not recognize their behavior as belonging

to a particular undertaking. This teleological property is

particularly conspicuous in cases like medicine, finance,

education, journalism, and many other business practices.

For example, if those involved in medicine were not2 Joseph Heath advocates an approach to business ethics that focuses

on certain allocation problems, but he mistakenly categorizes

logically distinct issues under the single problem of ‘‘market

failures,’’ obscuring the manner in which various problems must be

delineated in terms of their own logic (Heath 2006).

3 Remarkably, ‘‘The Philosopher’s Index’’ returns zero entries for a

search including both the terms ‘‘business ethics’’ and ‘‘Wittgenstein.’’

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through their activities contributing to the improvement of

physical or mental well being, then we would hardly rec-

ognize those activities as falling under the practice of

medicine. This is not to claim that the individuals per-

forming these actions are intentionally pursuing the aim. In

many cases they work for a paycheck or a promotion.

Nevertheless, the actions of those laboring within the field

must work toward the realization of that field’s intrinsic

telos if the work they conduct is to be recognized as being a

certain kind.

It is also important to distinguish business practices

from the institutional support structures within which they

are embedded (Marcoux 2006). Institutions are primarily

concerned with maintaining and sustaining practices over

time (MacIntyre 1984, p. 194). As a result, they focus on

external goods such as money and other material necessi-

ties. While most practices require institutional support

structures for their long-term survival, too much attention

paid to these external goods can corrupt and in fact

undermine the realization of a practice’s natural end

(MacIntyre 1984, p. 196).

Similarly, when business ethicists focus too much on

organizational structures they tend to overlook the ethical

dimensions intrinsic to the practice. This has led some to

critique the discipline as focusing on peripheral issues

(Marcoux 2006). Whether that is true, it certainly is the

case that a focus on the teleological structure of business

practices lends itself to contextual analyses that can better

align managerial responsibilities with the aims internal to

practices. Business ethicists can isolate a set of obligations

implicit in the practice’s aim, not unlike the way doctors

and lawyers abide by obligations implicit in the aims of

medical and legal practices (Heath 2006). Having isolated

these aims, business ethicists can then use them as nor-

mative resources from which to construct a description of

the social problem, as I explain in the next section.

The Scope of Public Interest Concerns Reflected

in Business Practices

While those taking a teleological approach to business

ethics recognize the aims implicit in various business

practices, they tend to subsume these discrete aims under a

broader social or business goal (Solomon et al. 2003;

Sternberg 2000; Morrell and Clark 2010). The reason for

this is familiar. In the absence of a moral perspective

external to the practice’s aim, the practice itself is free from

moral scrutiny. This is especially disconcerting in political

philosophy where disreputable cultural practices are

sometimes defended on the grounds of moral relativism

(Nussbaum 1999, p. 125). However, the same relativist

logic is implicit in teleological approaches that rely solely

on the aims constitutive of practices. Questionable prac-

tices such as prostitution or gambling can escape moral

indictment in the absence of a moral measure outside the

practice (Scriven 1995, pp. 62, 64, 65). This renders some

teleological approaches subject to the charge of relativism,

a charge constructivism seeks to avoid.

A common way to overcome this charge is to absorb the

particular practice’s aim under a universal, top down

approach. Constructivism offers an alternative by relating

the different practices and their associative aims to specific

public interest outcomes. Usually, the normal channels of

private enterprise serve the public interest in virtue of

realizing their natural aim, as in the case of disseminating

news through a journalistic practice or providing housing

through a construction practice. Indeed, the utilitarian

justification of stockholder theory is based on this intuition,

and the innumerable instances of private firms delivering

goods and services to the public helps generate continued

support for this approach (Economist 2005). However, the

normal channels of private enterprise sometimes threaten

the public interest, at which point other mechanisms are

required to protect those interests. Whether these mecha-

nisms are industry-initiated best practices or government

regulation, the moral basis on which they rest is the public

interest.

Consider recent U.S. regulation of the use of antibiotics

in livestock. The regulation aims to protect public health. It

arose in response to a correlation between the overuse of

certain antibiotics within modern ranching practices and

the development of bacterial strains resistant to existing

antibiotic drugs (Harris and Gardiner 2012). Resistant

strains of bacteria are a public health threat and thus a

public interest problem if not addressed by regulatory

policy. This is a very specific concern addressed by an

equally specific regulatory constraint. It is not framed in

terms of a broad goal such as utility or profit, nor is it

specified in terms of a context-free conception of the public

interest (Morrell and Clark 2010). Instead, it is specific to

the context at hand.

Ideally, the ranching practice’s aim of providing quality

meat to the public could be achieved without external

regulation. However, informational lapses and collective

action problems can preclude individual firms from taking

action. Instead, correctives must be internally initiated by

the industry or externally imposed through public policy. In

either case, the example exposes the way in which a

practice’s aim is justified by reference to the public inter-

est. The quality of our food, the effectiveness of our

medicines, the integrity of the financial system, the

affordability of our schools, the reliability of our buildings

are public interest concerns worth protecting. Examining

the natural teleology of various practices and distinguish-

ing them from institutional support structures that help

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sustain them over time—as argued in the previous sec-

tion—reveals their public interest dimensions. Various

forms of public policy—regulation, direct provision, and

subsidy—try to ensure that a business’ pursuit of its natural

aim actually realizes the public interest to its fullest

potential (Le Grand et al. 1992, pp. 54–60).

It is with reference to the public interest that the moral

dimensions of particular problems take shape. Recall,

constructivist analyses begin by describing the underlying

structure of a social problem. The description references

the contextual features of a business practice’s aim as well

as the allocation problem it might face when pursuing its

aim. However, it must also reference some normative

content if the problem is to be characterized as a social

problem. The public interest provides that content, and

while this is true of the utilitarian justification of stock-

holder and stakeholder approaches, a constructivist

approach isolates the discrete public interest serviced by a

particular business practice and the specific resource allo-

cation problems threatening that interest. It is with refer-

ence to the public interest that substantive principles are

justified. That is, principles are justified in virtue of rem-

edying public interest problems that might arise if a fact

pattern fails to be governed by an appropriate principle.

Since public interest problems are characterized by

reference to both formal allocation problems and the tele-

ological structures of various business practices, it is pos-

sible to view these two features as tools with which one can

construct an analysis of a public interest problem. That is,

one looks to see if the pursuit of a practice’s aim hits its

public interest target and, if not, whether there any formal

allocation problems precluding its realization. Once public

interest problems are isolated, principles are constructed to

solve them. Since the purpose of the principle is to remedy

the problem, it will reflect the values implicit in the anal-

ysis of the problem. In the next section, I explain how one’s

judgment about the ‘efficient’ pursuit of a particular busi-

ness practice depends upon values that can be used to

inform the construction of principles.

Competing Values Implicit in the Concept of Efficiency

The teleological structure of business practices implies a

means end relationship insofar as businesses must pursue

certain means to realize their ends. In business and eco-

nomics, this relationship is often captured by the term

‘efficiency.’ But efficiency is a concept subject to misuse

(Okun 1975; Barry 1990, pp. 1–15; Le Grand 1990). To see

this, consider that the term is often treated as a value to be

weighed and balanced against other values, as when people

argue that an ideal tax system ‘‘strikes a balance between

efficiency and equality,’’ thereby balancing two important

social values (Economist 2011, p. 84). This use conceals

rather than exposes the plurality of values on which the

concept depends. ‘Efficiency’ is not a value to be traded off

against other values. Instead, the concept refers to a series

of possible trade-offs among competing values (Le Grand

1990). In the language of economics, an efficient outcome

is Pareto optimal in that it cannot be rearranged so as to

realize a greater share of one value without at the same

time reducing the share of another value. A proper treat-

ment of the term requires a prior understanding of the

values to be traded off. Absent a clear understanding of the

underlying values, we cannot make proper judgments about

whether some state of affairs is in fact efficient.

It may be that ‘efficiency’ is often misinterpreted as a

value because it is often identified with productivity, where

productivity is understood as total output divided by total

input (Mankiw 2012, p. 14). This might mislead people

into equating the resulting ratio with efficiency. If this were

the case, one would then view an improvement in total

output as an improvement in efficiency. But an improve-

ment in output is clearly not the same as an improvement in

efficiency. To see this, consider the rapid proliferation of

cells within the body relative a given input of energy.

Further proliferation does not imply greater efficiency.

Rather, it could be a sign of cancer, which is an example of

an inefficient organism. We can arrive at this latter judg-

ment because the process on which the production of cells

depends has a context in which values take root. Judgments

about efficiency, but not productivity, are made with ref-

erence to those values.

If this is correct, then judgments about efficiency are at

the same time judgments about the proper tradeoff of

values relative to some end. As I illustrate in the next

section, an efficient pharmaceutical company achieves the

widest possible access consistent with the greatest possible

profit for sustaining innovation, since ‘access’ and ‘inno-

vation’ are values supporting a pharmaceutical company’s

aim of improving health (De George 2005, p. 552, Mait-

land 2002, p. 457). Since the justification of any business

practice’s end has already been grounded in the public

interest, it follows that judgments about the proper tradeoff

of values for a given business practice are at the same time

judgments about a practice’s proper relation to the public

interest. The construct of moral principles is guided by

these considerations, since principles appropriate to a

particular problem respond to these values insofar as they

help facilitate a business’ pursuit of its aim toward the

fullest possible realization of the public interest.

The above considerations also help support the idea of

ethical pluralism. Ethical pluralism is the natural outcome

of a constructivist approach that views various subjects as

calling for distinct investigations in light of their unique

contextual features. Those features imply that substantive

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moral principles are neither derived from, nor represent the

substantive applications of, an overarching principle of

justice. However, this contextual approach must also be

universal in reach if it is to offer a genuine method for

approaching ethical issues in business. The constructivist

interpretation outlined above is universal in reach, since it

isolates general features from which to construct both the

description of a public interest problem and the principles

remedying the problem. In the next section I provide a brief

example of how a business ethicists might employ these

features in an analysis of both a problem and its solution.

Outline of a Constructivist Approach Toward

Managerial Responsibility

A constructivist approach analyzes the contextual dimen-

sion of a problem and then constructs concrete principles as

a response to the problem. By contrast, a universal

approach considers contextual features only when applying

a given principle. Ian Maitland provides a good example of

a universal approach toward the issue of life saving drugs

(Maitland 2002). He argues that pharmaceutical companies

should be free to charge whatever price the market bears,

since profitable firms are also innovative firms, and inno-

vation helps everyone, including the poor. I will argue that

the problem with this argument is not that it is wrong, but

that it is used to cover too much (De George 2005, p. 551).

Maitland gets something right, but in virtue of disregarding

morally relevant contextual features his conclusion is

inappropriate to the context at hand.

I argued in ‘‘Universal Analyses of Ethical Issues in

Business’’ section that the application of a universal

approach to business ethics often raises questions about the

appropriateness of a principle to a particular case. If cir-

cumstances are not referred to when defending a principle,

its application may appear arbitrary or in need of further

justification. Maitland’s case ‘‘for leaving drug makers free

to set prices rests (almost) entirely on judgments about the

efficacy of the market at discovering and delivering med-

icines to more people who need them… If a better way is

found (say, one that dispensed with drug companies), then

that would become morally mandatory’’ (Maitland 2002,

p. 471). For Maitland, contextual considerations are made

only when applying the principle of utility. It is therefore

not surprising that his defenses leave us ill equipped to

articulate a ‘better way’; for the moral analysis of the

circumstances is already framed by a utilitarian logic

focused on outcomes rather than problems and their solu-

tions. Had Maitland employed the above outlined con-

structivist approach he would have considered the

contextual circumstances when analyzing the issue. The

description of the issues as a public interest problem would

have then pointed the way toward a solution, and the

solution would have borne only a vague resemblance to

Maitland’s preferred market-based solution and its under-

lying utilitarian logic. This, at least, is what I aim to

illustrate in the following argument.

Previously, I argued that constructivism’s four features

facilitate a contextual approach to real or potential public

interest problems. With respect to pharmaceutical manag-

ers’ moral responsibility to the global poor, these features

suggest a familiar and noncontroversial point of departure,

namely, the practice’s natural aim of improving people’s

health through the production and distribution of medicines

(Maitland 2002, p. 453; De George 2005, p. 552; Sonder-

holm 2009).4 This aim expresses a value—improving

health—and that value requires for its realization both the

creation of new medicines and the wide distribution of

those medicines to those affected by disease.

Aggregate data suggests that the R&D expenditures on

which innovation depends have outpaced inflation in recent

decades, placing upward pressure on prices that in turn

threaten access (DiMasi et al. 2003, p. 154). This has

placed pharmaceutical companies squarely within the

moral crosshairs of those stressing the importance of

access. Pharmaceutical companies have in part responded

through a practice called differential pricing. Differential

pricing allows ‘‘drugs to be sold cheaply or donated in low

income countries, while maintaining high prices in markets

like the United States’’ (Outterson 2005, p. 195). The net

result produces an average price supportive of R&D while

simultaneously achieving wide access, particularly to the

global poor. An ideal trade-off achieves the widest possible

access consistent with the greatest possible profit for sus-

taining innovation. Differential pricing works toward that

ideal.

Market-based differential pricing has produced some

success stories, such as the antiretroviral drug, Combivir,

which prices for approximately $20/day in the US but just

$0.90/day in sub-Saharan Africa (Outterson 2005, p. 253).

However, differential pricing only works well when there

is demand for the drug in affluent countries (Danzon and

Towse 2003). It provides no financial incentive to develop

drugs for extremely neglected diseases predominately

found in poor countries, so its effectiveness is very limited.

Indeed, the systemic pressures represented by the global

demand curve for pharmaceutical drugs tends to pushes

pharmaceutical innovation away from the global poor

toward the global rich, since the curve is both highly

inelastic, representing the affluent world’s ability and

willingness to pay various prices for the drugs they need,

and highly elastic, representing the developing world’s

4 Merk, Pfizer, and GlaxcoSmithKline mention this aim as part of

their mission or purpose.

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sensitivity to small changes in a drug’s price (Pogge and

Thomas 2009a). Pharmaceutical managers are at once

discouraged from targeting diseases prevalent in poor

countries and encouraged to target diseases in the rich

world. As a result, managers tend to neglect the public

health issues of the global poor and concentrate their

efforts on those populations occupying the steep slope of

the global demand curve—the rich world (Hollis and

Pogge 2008, p. 4).

Free market defense of pharmaceutical production and

distribution recognize these systemic pressures as legitimate

reasons for defending the status quo. According to this logic,

if a company were to develop drugs for the global poor, it

would risk underfunding its R&D program. Such downside

risk is not in the public interest, since less innovation hurts

all. Consequently, one might argue—as Maitland and

Sonderholm argue—that it is morally better to follow the

dictates of the marketplace by targeting that portion of the

global demand curve supportive of innovation.

A free market approach, while based on a coherent

logic, should appear less reasonable in light of the above

contextual considerations. For it is now clear that the logic

assumes the global demand curve to be a fixed contextual

fact, and then infers from this assumption that the curve’s

incentive matrix places a practical constraint on pharma-

ceutical managers’ ability to address the health issues faced

by the global poor. This in turn justifies their avoidance of

diseases prevalent in developing countries. But from a

constructivist perspective, the curve is not a fixed contex-

tual fact taken into account when applying a universal

principle. Rather, it is a contextual consideration figuring

into the description of a public interest problem. When

taken into consideration with other contextual features,

including the practice’s natural aim and its supporting

values, the global demand curve is viewed as a resource

allocation problem hindering the full realization of the

practice’s aim. As such, it is not a fixed fact setting limits

on practical possibility, but rather a problematic contin-

gency for which a solution must be found. When viewed as

a problematic contingency, managers following the dictates

of the marketplace fail to act morally, since they neglect

their share of moral responsibility in reshaping the demand

curve by addressing its underlying conditions.

It is clearly within the purview of pharmaceutical

managers to reshape the economic and legal environment

within which pharmaceutical drug development and dis-

tribution takes place. Recent examples of such efforts

include orphan drugs and TRIPS (De George 2005, p. 560);

so one cannot argue that a similar effort with respect to the

global poor is beyond the moral scope of pharmaceutical

managers. Indeed, the entire task of reshaping the global

demand curve has been made much easier by an interna-

tional and interdisciplinary group of scholars and

practitioners that have developed the health impact fund

(HIF) (Hollis and Pogge 2008). The HIF specifically

address the systemic pressures associated with the global

demand curve. It is a voluntary program constructed

around a pay-for-performance remuneration model (Pogge

2009b, p. 546). Pharmaceutical companies choosing to

register a drug with the HIF are compensated from a pool

of money, financed primarily through governments, on the

basis of how well that drug adds to the length and quality of

human lives based on the number of quality-adjusted years

(QALYs) saved worldwide (Pogge 2009b, p. 547; Hollis

and Pogge 2008, pp. 28–34). This provides pharmaceutical

companies with an incentive to develop drugs targeting an

enormous, underserved market—the global poor. Should a

pharmaceutical company believe itself to be in possession

of a promising drug for the global poor, it can pursue its

research program confident in the fact that it will realize a

profit from its efforts. Whether the poor can afford prices

sufficiently high to maintain R&D is no longer an issue,

since the money does not come from the consumer.

Instead, it comes from a publicly supported pool of funds.

Nor is the remuneration based on the price established by

the company. Rather, it is based on the impact of the drug.

The greater the global impact, the greater the revenue

realized by the company.

‘‘The HIF is not a system which looks to the pharma-

ceutical companies for philanthropy: instead the idea is to

offer them the opportunity for market-based rewards for

the contribution their products make to improving global

health’’ (Hollis and Pogge 2008, p. 5). However, the HIF

does not, as Maitland advocates, allow pharmaceuticals to

set their own prices. Instead, companies agree to supply

their products at an administratively determined price in

exchange for a future stream of revenue based on the

effectiveness of the drug (Hollis and Pogge 2008, p. 14).

This is a contextually appropriate solution to a particular

public interest problem pertaining to a specific industry. It

represents an opportunity to remedy the inhospitable mar-

ket environment reflected in the global demand curve. It

recognizes the value of innovation by ensuring the financial

incentives necessary to create new drugs. It recognizes the

value of distributional access through a remuneration

mechanism designed at improving the quality of life for a

large, underserved portion of humanity. It protects a

company’s freedom and private property rights in virtue of

being entirely voluntary, which in turn reinforces market

incentives. Consequently, it better reflects and is thus more

appropriate to the values implicit in a pharmaceutical

practice than market mechanisms alone.

These considerations imply the following principle:

pharmaceutical managers are to support and participate in

the HIF (or some similar program). Or, to make a weaker

claim sufficient for my purpose, pharmaceutical managers

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are to make a good faith exploration of how they can

support and participate in the HIF. This is an exact and

appropriate principle for pharmaceutical managers given

their practice’s natural teleology and the health conditions

of the global poor. It was constructed from contextual

considerations concerning the natural aim of a business

practice, various structural problems associated with

resource allocation, the sub-values upon which the concept

of efficiency within the pharmaceutical industry ultimately

rests (access and innovation), and the scope of public

interest concerns associated with the practice’s response to

diseases prevalent in poor countries. When framed in terms

of a public interest problem, the description simultaneously

pointed the way toward a resolution, namely, a need to

correct the perverse incentive matrix reflected in the global

demand curve for pharmaceutical drugs. It is from this

solution that an exact and appropriate principle peculiar to

pharmaceutical managers was derived.

Conclusion

The above example, along with the previous sections, pro-

vides an outline for how one might apply a constructivist

approach to ethical issues in business. One implication of the

approach developed in this paper is that it will likely involve

collaboration across disciplines. This follows from its jus-

tificatory structure, which requires specifying a public

interest problem and a principled solution to the problem.

While ethicists are well trained to perform the normative

analyses associated with both parts, substantial time and

effort would be required to isolate the contextual facts

bearing on the issue. Ethicists are not in the best position to

isolate such facts and, as a result, require help from practi-

tioners possessing deep knowledge of their subject. Or, to

put it the other way around, managers, along with their key

advisors, are in a good position to isolate the contextual facts

bearing on the issue. However, they may be less adept at

analyzing the normative dimensions of the issue, thereby

failing to uncover a morally appropriate course of action. A

contextual interpretation of constructivism exposes the way

in which managers can benefit from consultation with ethi-

cists—they can benefit not because ethicists already posses a

universal moral metric for assessing the issue, but rather

because ethicists can help analyze the unique normative

dimensions of a particular moral problem. It is in light of this

analysis that principles can be formulated as exact measures

for guiding managerial decisions.

These considerations connect with an earlier point worth

repeating. Applied ethics must explain how ethical theory

might suitable cover a variety cases without sacrificing

exact guidance on specific issues. Constructivism meets

this challenge. It is methodological general and thus

provides a general method for addressing various cases.

However, since the method treats various problems as

calling for distinct investigations in light of their unique

contextual facts, the distinct investigations generate con-

crete principles appropriate to the context. Given that two

central approaches to business ethics—stakeholder and

stockholder approaches—fail by one or the other require-

ment, business ethicists may find it worthwhile to explore

this version of constructivism.

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