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Consumer Preference On
Amul Kool Lassi- 1 LTR Tetrapack
For The Company
Gujarat Co-operative Milk Marketinge!eration Limite!
Prepared By
Xitij Nanavaty
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Industry Profile
• As an attribute, the ord !dairy” refers to mil"#based produ$ts,
derivatives and pro$esses, and the animals and or"ers involved in
their produ$tion% A dairy farm produ$es mil" and a dairy fa$tory
pro$esses it into a variety of dairy produ$ts% These establishments
$onstitute the dairy industry, a $omponent of the food industry%
• A$ross India, &il" is pro$essed and mar"eted by '() mil"produ$er*s $ooperative unions, hi$h federate into '+ state $o#
operative mil" mar"etin federations%
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Company Profile
• A&-.#derived fom the sans"rit ord !A&-./A0 hi$h means Pri$eless%
• 1ome of the Amul produ$ts are Amul &il", Amul Butter, Amul &il"
Poder, Amul 2hee, Amulspray, Amul Cheese, Amul Cho$olates, Amul
1hri"hand, Amul I$e $ream, Nutramul, and Amulya%
• 1ales Turnover of last year i%e 3))4#)5 as 6s% 7(''8 million%
• 2ujarat Cooperative &il" &ar"etin Federation .td 92C&&F: is the
larest ;ranisation in F&C2 industry enaed in mar"etin of mil" <
mil" produ$ts under the brand names of A&-. and 1A2A6 ith an
annual turnover e=$eedin 6s 7))) $rores%
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Ba$"round ;f The 1tudy
• Amul .assi is also available in other si>es li"e 3)) ml% pou$hes 9i%e
probioti$ lassi:, 3)) ml% tetrapa$", so they have laun$hed 'ltr%
Tetrapa$" be$ause of the popularity of the previous versions%
• The study is $ondu$ted on $onsumer preferen$e of thirst ?uen$hers
ith referen$e to !Amul @ool .assee ' ltr% tetrapa$"0%
• Amul "ool lassee $ompetes ith $old drin"s and ants to $apture
ma=imum mar"et share possible of $old drin" industry% In order toa$hieve this taret, this study is $ondu$ted to "no the preferen$e
and $onsumption usae of the produ$t%
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;bje$tives ;f Proje$t
• To "no the $ustomer preferen$e and satisfa$tion of Amul @ool
.assee 'ltr% tetrapa$"%
• To "no the pur$hase intention of $ustomer for Amul @ool .assee
'ltr% tetrapa$"%
• To "no the preferen$e of $onsumers toards $onsumption of all
type of drin"s in$ludin mil" based drin"s%
• To $olle$t suestions provided by the $onsumers to the $ompany
for improvement of @ool .assee%
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1our$es ;f ata
Primar" sources
• I have $olle$ted these primary informations from $onsumers of
anand and vallabh#vidyanaar ith the help of ?uestionnaire on
amul parlours%
#econ!ar" sources
• I have $olle$ted the se$ondary information from some ebsites
and referen$e boo"s%
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1amplin ðod
• 1ample desin is a definite plan of obtainin some items from the
hole population% The sample desin used in this proje$t is only one
state samplin i%e% judemental samplin%
• The hole reion as divided into some eoraphi$al areas and I
have been iven many of the Amul parlours in anand and vallabh#
vidyanaar named N& parlour near mart, Amul dairy parlournear A&-. dairy, Param shop in mota ba>aar, altaran parlour
near Borshad Crossin and 1hriji parlour near 1ashtri 2round%
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ata Analysis
<
Interpretation
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Beverae Preferen$e
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Preferen$e ;f &il" Based rin"s
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1i>e ;f Preferen$e
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Pur$hase Intention
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6atin 1$ale ;f Amul @ool .assee
Attribute ery2ood
2ood Neutral Bad eryBad
Taste 37D +ED '(D 3D 'D
Availability '8D 7ED '(D 7D )D
Pa$"ain '(D +5D 3'D 8D )D
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.I&ITATI;N1
• .imited time available for interviein the respondents% As a result of
this it as not possible to ather full information about the respondents%
• hen I intervieed $hildren and teenaers, sometimes they use to
• ive ansers under the influen$e of their parents or elders%• As summer trainin is oin under summer season so sometimes
people are less interested in fillin up ?uestionnaire%
• 1ometimes Non#$ooperative approa$h and rude behavior of the
respondents%
• If the respondents anser does not falls beteen amonst the options
iven then it ill turn up to be a biased anser%
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6G1-.T1 AN FININ21
• Around 4)D respondants believe that taste of the lassee is ood
and they are satisfied ith Amul @ool .assee%
• hen I intervieed people then many of the people $an not re$all
Amul @ool .assee by its print advertisement%
• urin my resear$h, I found that from all type of mil" based drin"s,
E'%83D respondants prefer lassee%
• I also found out that amon all type of beveraes, &ajority of the
respondants prefer mil" based drin"s i%e%E(%''D%
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• I find the main thin is that !Amul0 brand name has very ood imae
in $onsumer*s mind and they $onsider it as Pure < 2ood Produ$t%
• urin the entire trainin, I found that people are as"in for the
other flavours li"e mano, pine#apple, "esar et$% as there is only
rose flavour sold in mar"et%
• +4%74D people li"e to prefer 'ltr% tetrapa$" at their home as they
believe that it is better to $onsume ith family%
• As Anand and allabh#vidyanaar are home ton of Amul, people of
this reion are very mu$h aare about Amul produ$ts 1o 5(D
people of Anand and allabh#vidyanaar prefer to $onsume branded
lassee%
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C;NC.-1I;N1
• From the servey $ondu$ted it $an be $on$luded that people ho are
on move prefer it more than household%
• Also people usually prefer lassee at their home rather than at
parlour, at hotel and other pla$es%
• &any people usually prefer Amul lassee more than other non#
branded lassees as it is a brand%
• From the Hypothesis performed, it is $on$luded that there is nosinifi$ant effe$t on pur$hase of lassee due to preferen$e%
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1-22G1TI;N1
• The pri$e of the ' ltr% tetrapa$" should be de$reased to in$rease the
sale of the produ$t%
• The 2%C%&%&%F% should advertise more to in$rease the aareness
level and sales of the produ$t%
• The 2%C%&%&%F% should laun$h benefi$ial s$hemes li"e 3' or E',
et$% to in$rease the sale of the produ$t%
• Amul should also brin its produ$ts in trains and buses% If thetetrapa$" ill be ot in trains and buses, then the sale of the produ$t
ill be in$reased%
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THAN@ /;-