Your World Class Support TeamMonitor | Manage | Optimise

Trend has the experience, knowledge and proven capability that is vital for the delivery of expert maintenance and support.

Trend is the name behind many of the UK’s most important buildings and our systems can be found in virtually every type of non-residential building - from schools, hospitals and leisure centres to office blocks, shops and factories. Suitable for large building complexes and multi-site applications, they are also cost-effective for very small premises.

Our specialist teams work closely with our customers across the globe to ensure their buildings and estates are running effectively whilst maintaining occupancy comfort and optimal working conditions.

The TREND advance team provides customers with 24/7/365 maintenance and support across the UK. With more field based personnel than any other

■ Productive working environments

■ Extended asset life

■ Optimised energy performance

■ Expert assistance when you need it

■ Peace of mind

controls manufacturer and over 90 trained engineers working out of 6 regional centres, our customers can rest assured that a Trend expert is never far away.

Designed to deliver immediate benefits, TREND advance works with you to create a structured programme of monitoring, managing and optimising your Building Energy Management System. Your system is managed and delivered by either the TREND advance team or Trend accredited Partners or, in some circumstances, a combination of both.

As the requirements of your buildings and their occupants evolve over time, your TREND advance provision will flex to suit your needs.

TREND...THE UK’S LEADING BUILDING CONTROLS MANUFACTURER

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Today’s buildings can be complex and challenging environments. TREND advance is our commitment to our customers to help them optimise the asset life and running costs of a building, while sustaining a productive environment that suits the evolving needs of its occupants.

KnowledgeableTREND advance understands what it takes to operate

a building effectively. As a manufacturer, we also

know what it takes to build quality and

resilience into our products. Our portfolio

adheres to the highest industry standards

and we know how to get the best out of each

and every component of our system.

FlexibleOur team has the experience and knowledge to tailor a

maintenance strategy based on individual requirements.

This can range from a small annual maintenance contract

to a totally integrated, 24/7/365 comprehensive managed

solution. We work with you at every stage, from the initial

audit of your estate through project design, implementation,

service and on-going post occupancy support.

We can also work with you on bespoke warranty,

Service Level Agreements (SLA) and energy

conservation measures to suit your needs.

Proactive

The TREND advance 24/7 Bureau uses custom built

software to provide continuous monitoring of remote

sites and systems, meaning we often know about

potential faults before our customers do! Our bespoke

systems enable us to remotely correct a problem

before there is any affect on business operation. Over

80% of faults are resolved remotely, without the need

for an on-site presence. However, if site intervention

is required, our nationwide network of directly

employed Trend experts are available 24/7/365.

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National coverage Our network of regional offices,

manufacturing sites and extensive

field teams facilitate our global service

delivery. We pair global expertise with

local experienced individuals where and

when you need them. Highly skilled,

Trend trained engineers offer you flexible,

local service, supported by national

administration and technical support

teams at our offices. The TREND advance

Bureau can provide remote dial in and

support services both nationally and

internationally which, in many cases,

negates the need for a local site visit.

The proximity of our service teams to your

estate, combined with advanced mobile

capabilities, ensures reliable, effective

support on site or remotely – day or night

24/7/365 for complete peace of mind.

Using our progressive tools and services,

Trend’s customers achieve a reduction

in energy wastage and associated

costs, whilst maintaining optimum

comfort conditions within their estates.

Choice of supplyDesigned to deliver immediate

benefits, TREND advance develops a

structured programme for monitoring,

managing and optimising your Building

Energy Management System. It is

managed and delivered by either

the TREND advance team or Trend

accredited Partners or, in some

circumstances, a combination of both.

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"This was a truly collaborative effort and my knowledge of the building combined with Trend’s technical expertise and exceptional customer service… puts us in an excellent position to achieve even greater energy and cost savings."

Facilities Manager - Gallery

Outsourcing building controls maintenance

to a specialist service provider makes perfect

sense. Trend will manage your building services

and controls, leaving you free to concentrate on

running your business the way you want to.

Just a few of the services our customers most value:

■ Remote fault diagnosis

■ Site response agreements

■ Smart PPM

■ Guaranteed response times

■ Remote monitoring and remote fault fixing

■ Energy audits

■ System enhancements

■ Spare parts

■ Energy consultancy

■ Demand side management and peak

charge avoidance

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A national team of engineers dedicated to fault call response

YOUR BUILDING’S ENVIRONMENT MONITORED, MANAGED, OPTIMISED

… EASY

A BEMS can efficiently control a significant

proportion of your building’s energy consumption.

Furthermore, it performs its functions completely

automatically, day in, day out, year after year.

However, unless system settings and parameters

are properly monitored and maintained, the

building performance will begin to suffer.

The result will be higher building operating

costs and reduced occupant comfort.

Through close control and monitoring of

heating, ventilation, air conditioning, lighting

and other building services, TREND advance

are able to minimise energy consumption and

maintain consistently comfortable conditions

– as well as bringing other key benefits such

as lower plant maintenance costs.

Our approach helps clients to achieve optimised

building performance, whether their priority is energy

management, extension of asset life, a productive

working environment or simply peace of mind.

"The school can always rely on the TREND advance Bureau and engineer to be professional, quick to respond and proactive in their approach."

Facilities Manager – Independent Secondary School

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MONITOR

MANAGE

OPTIMISE

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Albery House, Springfield Road, Horsham, West Sussex, RH12 2PQ, UK.

00 (1) 1403 226931 | trendcontrols.com

MKT1313 March 2017

"Our relationship with TREND advance continues to go from strength to strength"

Controls Manager - University

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