Writing Annual reports

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    Annual Reports: Presenting Your Successes

    O M M U N I C AT I O N S

    A Detailed Guide To Creating Professional Annual Reports

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    Launched in 1982 by Jim and Patty Rouse,

    The Enterprise Foundation is a national,

    nonprofit housing and community develop-

    ment organization dedicated to bringing lasting

    improvements to distressed communities.

    COMMUNITY DEVELOPMENT LIBRARYThis book is part of the Enterprise CommunityDevelopment Library, an invaluable reference collectionfor nonprofit organizations dedicated to revitalizing andreconnecting neighborhoods to mainstream America.One of many resources available through Enterprise, itoffers industry-proven information in simple, easy-to-read formats. From planning to governance, fund rais-ing to money management, and program operations tocommunications, the Community DevelopmentLibrary will help your organization succeed.

    ADDITIONAL ENTERPRISE RESOURCESThe Enterprise Foundation provides nonprofitorganizations with expert consultation and trainingas well as an extensive collection of print and onlinetools. For more information, please visit our Web siteat www.enterprisefoundation.org.

    Copyright 1999, The Enterprise Foundation, Inc.All rights reserved.ISBN: 0-942901-39-8

    No content from this publication may be reproduced or

    transmitted in any form or by any means, electronic ormechanical, including photocopying, recording or any inmation storage and retrieval system, without permissionfrom the Communications department of The EnterpriseFoundation. However, you may photocopy any worksheeor sample pages that may be contained in this manual.

    This publication is designed to provide accurate and authtative information on the subject covered. It is sold with understanding that The Enterprise Foundation is not rening legal, accounting or other project-specific advice. Forexpert assistance, contact a competent professional.

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    Table of Contents

    Introduction 2

    Elements of a Good Annual Report 3

    Eight Steps to Success 4

    Writing the Annual Report 6

    Design Elements 8

    Using Consultants or Freelancers 10

    Annual Report Timeline 11

    Distributing Your Annual Report 12

    Sample Budget 13

    Checklist From Start to Finish 15

    Appendix: Sample Pages 16

    1

    About This Manual

    What is an annual report?

    An annual report is a credible, versatile do cument through whichyou can communicate the successes of your organization. An annualreport authenticates your community development organization andsho ws that you are op erationally and financially so und.

    Annual Reports: Presenting Your Succes sesgives you the tools to make yourvoice heard by organization supporters and stakeholders. It is designedto help the staff of nonprofit community development organizationscreate effective annual reports and make the process less intimidating.This manual includes examples, checklists and information to help you:

    s Understand the elements of a good annual report.

    s Follow the eight steps to creating a successful document.sWrite and design the report.

    s Hire consultants or freelancers.

    s Distribute the annual report.

    s Create a budget.

    This manual is part of the Communicationsseries within The EnterpriseFoundations Community Development Library. This series providesdetailed information on all aspects of communications from devel-oping a central message to creating a comprehensive communicationsstrategy. Other manuals in the series provide information on:

    s Creating brochures and newsletters

    s Developing action alerts

    sWorking effectively with the media

    sWriting marketing sheets

    s Organizing neighborhood tours

    s Creating a message for your organization and identifying an audience

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    Introduction

    As more and more nonprofits vie for the samepool of support and dollars, accountability ismore important than ever. People are more

    likely to support you financially when they seeconcrete evidence that their dollars are beingused wisely. Your annual report can be thedetermining factor.

    An annual report familiarizes readers with yournonprofit on every level: objective, mission,financial status, projects, programs and people.

    With its focus on financial information andyearlong accomplishments, this document sub-stantiates your nonprofits contributions tothe community and bestows instant credibility.

    Using photos and personal stories of your cus-tomers and supporters to illustrate your suc-cesses makes your story come alive.

    Developing an annual report can be time-con-suming and expensive, but it is time and moneywell spent if its well written and designed, andprovides appropriate information. After all, its adocument that will have a long life, stand as anintroduction to potential donors and serve asyour nonprofits general marketing brochure.

    But what if your nonprofit does not have theresources or a sufficient number of successfulprojects to justify producing a traditional annualreport? Change the name! Call it a community

    report or an annual review. Do not let a titlestop you from touting your financial stabilityand accomplishments.

    2

    People are more likely to support you financially

    when they see concrete evidence that their dollars

    are being used wise ly. Your annual repo rt can be

    the determining facto r.

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    3

    Corporate benefactors and others who read a lot of annual reports expect to find information ina certain order within the document. This makes it easier for you to organize the information for yourannual report. However, this also challenges you to make the text concise, conveying important

    information in few words. Pictures, which create visual interest, must be selected carefully to deliverthe impact you want.

    Elements of a Good Annual Report

    s Front cover title and theme plus the

    organizations name and logo

    s Letter from the executive director

    or board president

    s Mission statement one or two sentences

    describing your nonprofits goal and purpose

    s Optional table of contents

    s History of your nonprofit

    s The organizations philosophy and beliefs

    s Statistics and profiles of the people you serve

    s Highlights of accomplishments for the year

    projects, programs, services

    s Optional future plans

    s Map illustrating the geography of your pro-

    ject, the location(s) of your program and

    your organizations sphere of influence

    s Financial statements audited or not

    audited is acceptable

    s Awards, grants, loans and donations your

    nonprofit has received

    s Roster the executive directors name

    and board members names and affiliations

    s Optional staff listing

    s Acknowledgments of all contributors,

    supporters and volunteers

    s Back cover your nonprofits logo,

    address, phone and fax numbers, email

    and Web site addresses, any photographer

    and sponsor credits

    Typically, an annual report is organized in the following order:

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    Tackling a project as important and encom-passing as an annual report requires organiza-tion. Use the following eight steps to ensure

    the process moves forward and does notbecome an onerous burden to your nonprofit.

    S T E P 1

    KEEP GOOD RECORDS

    Because your annual report chronicles a year ofhistory and accomplishments, your entire staffshould be able to contribute to the project. It isessential that each staffer keeps records to sup-

    port your achievements dates, events, peo-ple, recognition, etc. Trying to backtrack andcollect year-old information is difficult, and theresults are too often incomplete or inaccurate.

    S T E P 2

    APPOINT A PROJECT LEADER

    Assign overall authority to one person. Look fora conscientious staff member with good commu-

    nications and organizational skills, and an eye forclarity and creativity. As project leader, this per-son is responsible for developing and managingthe budget; meeting deadlines; recruiting writers,designers and proofreaders; and overseeing allaspects of the production process.

    S T E P 3

    ESTABLISH A BUDGET

    Your budget should include staff time and,depending on the skills of your staff, the costof hiring writers, designers, photographers andthe cost of printing. An example is providedin the Sample Budget section.

    S T E P 4

    DEVELOP A THEMEDecide on key messages and build a themethat encompasses them, such as 1,500Homes in Fi ve Years, or Thanks to OurPioneers. A theme gives you a framework foryour language and graphics. It also helps youpresent your information concisely. You canc reate a new theme or tie in to one being usedin your other marketing materials. Invite keystaff and board members to participate ind eveloping the theme. Brainstorm ideas.

    S T E P 5

    PRESENT A PROFESSIONAL APPEARANCE

    An annual report covers a variety of topics,from heartwarming stories that illustrate yourprograms to the financial highlights of the pastyear. You must package this diverse mix ofinformation so it comes across intelligently,clearly and credibly. The right choice of wordsand visuals is critical. Use headlines and sub-heads to guide readers through the content.

    Charts and bulleted copy can present informa-tion concisely as well as add visual interest tothe page. Choose art and photos that comple-ment your text.

    Look at other annual re ports to see the rangeof possibilities, what you like and do not like,the type of information included and typicalorganization. Ask staff and volunteers to bringin samples they like. Ask board members andpa rtner organizations for a copy of theirannual rep orts. Your public library mayalso be a res ource .

    4

    Eight Steps to Success

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    S T E P 6

    BE ACCURATE FROM FACTS

    TO FINANCIALS

    An annual re port is a statement of your cre di-

    bility so double-check all facts and figures .Make certain your financial information addsu p, and you have counted correctly the num-ber of people you have served and the numberof homes you have rehabilitated. Allocate yo u rfunds correct ly. Do not lump funds undergeneral overhead that really belong elsew he re,or you could present a misleading picture ofyour operating expenses.

    Because your financial statement is the com-ponent that differentiates your annual reportf rom other marketing materials, you musta llow time to compile the appropriate dataac c u rate ly. Notify your financial officer andyour accountant in advance of the informationyou will want and when you will want it.

    Your list of accomplishments projects, pro-grams and services should be inclusive, sodouble-check with your staff and your boardto ensure that you capture all of the highlights.Identify the VIPs who lent their support as wellas your supporters, donors, grantors, volunteersand partners. Double- and triple-check the

    spelling of their names, titles and affiliations.

    S T E P 7

    PICTURE YOUR WORK IN WORDS

    AND PHOTOS

    Write about what your nonprofit does to benefit

    people and the community. Use photos to sendstrong messages and instantly telegraph thecommunity support your nonprofit is receiving.Show dignitaries, civic leaders and donors inter-acting with the people you serve and your staff.Include before and after pictures of propertiesyou have renovated. Pictures validate the workyour organization does your day care kidsat play, a first-time home buye r, a neighbor-hood cleanup or a block watch on patro l.Seeing is believing.

    Determine the photos you want to use accord-ing to the message you want to send or thepoint you want to make, not by the photosyou have on file. Hiring a professional pho-tographer is a good investment.

    S T E P 8

    CHOOSE A GOOD PRINTER

    Most nonprofit annual reports are bookletsprinted in two or more colors of ink, so select

    a reliable printer that specializes in these typesof jobs. Ask for recommendations and com-pare price quotes, especially if you will needthe printer to do more than just the printing.Ensure the printer provides you with a proof(called a blueline) even if you are printing inonly one ink color. Allow at least three weeksfor printing, more if you print a full-color report.

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    Your annual report should tell three stories: theeffect your work is having in the neighborhood,the community support you enjoy and your

    ability to manage finances successfully. Whilethey are separate stories, they are interrelated as your annual report should show.

    Here are guides to help you organize yourannual report.

    BUILD AROUND A THEME

    Start by selecting your theme, either creating anew one or building on a theme you are currentlyusing in another communications tool. Put thetheme on your cover and use it as an organizing

    element throughout the annual report.

    TELL YOUR HUMAN AND

    FINANCIAL STORIES

    Put your most significant projects, programsand activities up front. Include basics like who,what, when, where, how and why. Highlight thebenefits you have provided to the communityand the support you have received. This will beimportant to your broad audience of politicians,corporate donors and neighborhood residents.

    Its not enough to show your constituents thatyour nonprofit is a good money manager. Youmust also touch their hearts with the people youhave served, the community improvements youhave made and the community support youreceive. Nothing does this like anecdotes aboutreal people. Intersperse them among the factsand figures. Always acknowledge investors,donors and partners. Add a few sentences thatclearly explain how people or organizations cangive you money or other support.

    CREATE A CONSISTENT STYLE

    Use headlines for each section and subheads for

    greater detail. This helps people who skim yourannual report quickly grasp the substance.While everyone on staff can provide informa-tion, its a good idea to have one person draftthe final report so the writing style and toneare consistent. Write in the active voice tog i ve your text more energy and make yo u rwo rds convincing.

    6

    Writing the Annual Report

    ORGANIZE YOUR INFORMATION

    Present your information in an easy-to-fol low format, grouping your successesin thematic sections. Sample pages inthe appendix illustrate how one non-profit organized its annual re port intosections. Affordable housing pro jec tswe re presented in the section In ves tingin Hope Through Affordable Hous i n g.Su pp ort for other initiatives and com-munity development corporations wasshown in the section Supporti n gGras sroots In i tiat ive s.

    Be sure to include complete contact infor-mation in one location and double-checkit, especially the phone numbers, for accu-racy. Often placed on the back cover, thisinformation should include:

    s Organization name

    sAd d re s s

    s Telephone and fax numbers

    s Email addres s

    s

    Web site

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    FOCUS ON HIGHLIGHTS

    Rep o rting the details of eve rything your non-

    profit has done would dilute your message andswell the size of your annual re po rt. Select high-lights from the key accomplishments gathere dduring your brainstorming session. Qua nt ifyyour highlights: how many people were helped,how many houses were rehabbed, how muchmoney was raised, which dignitaries werein vo lved, the level of community supportrece ived or the number of hours your vo lun-teers worked.

    BE ACCURATE

    Accuracy is critical to your credibility andimage, so re-add numbers, triple-check thespelling of dignitaries names and dial phonenumbers to be certain they are right. Double-checking only takes a few minutes and avoidsmonths of embarrassment.

    Do not rely on computerized spell check tocatch problems. For example, the function willnot identify a mistake when we housed fivefamilies ends up as we hosed five families.Always have two people proofread the docu-ment, especially the financials. Have people incharge of the projects or programs you are writ-ing about verify your facts.

    WRITE POWERFUL PHOTO CAPTIONS

    Captions are the second most-read item of any

    report (headlines are first). Use captions to pro-vide pertinent, valuable information. For exam-ple, write captions for photos of VIPs so readersdo not miss the significance of their support.That being said, not all photos need a captionif they are explained in the text. Avoid usingstock photos (photos purchased for the solepurpose of illustrating a concept). Because youdo real work with real people, it is important toyour credibility to show real photos of thosepeople and the work you do.

    7

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    The design of your annual report is as importantas the content. Because design and content worktogether to project a professional image, think

    about the message the design conveys. Here arenine elements you need to think about. A wordof caution: Just because you have graphic capa-bilities on your computer doesnt make you agraphic artist. Depending on the skills of some-one on your staff, this may be one project for

    which you choose to rely on a professional.

    O N E

    DESIGN AND LAYOUT

    Although your budget will dictate how fancythe report will be, you can add effects that willmake it interesting and attract readers. To beginwith, the front cover should be visually appeal-ing and invite readers to open your annualreport. On the inside, use photographs, illustra-tions and graphics that relate to your theme.Choose type fonts and colors consistent withyour other marketing materials. Use whitespace as a strategic design element. Keep inmind, however, that if your annual report istoo glossy or printed in full color, some audi-ences will think it an inappropriate use of

    funds. There is a fine line between being eye-catching and being too extravagant.

    T W O

    TYPE FACES AND TREATMENTS

    Although your computer has a variety of typefonts, use only two or three styles throughoutyour annual report. Use italic or bold foremphasis. Never use a font size smaller than

    10 point; anything smaller is too hard to read.Maintain a type-size hierarchy, making head-lines largest, subheads next largest, then bodytext, then captions. Most often, designers rec-ommend using a sanserif type, like Helvetica,for headlines, subheads and captions, and aserif type, like Times Roman, for the "bodycopy" or main text of the document.

    T H R E E

    F I N A N C I A L S

    Format financial information according to stan-dard accounting practices. Be sure all numbersare aligned properly, with dollar signs placedappropriately. While you must use columnsof figures, pie charts and graphs are an excel-lent way to show readers at a glance where themoney comes from and where it goes. Getfinancial information from your financial offi-cer on disk. If you have to input the numbers,you increase the risk of errors. Proofread.Proofread. Proofread.

    A sample financial statement is includedin the appendix.

    F O U R

    P H O T O G R A P H Y

    A good picture is worth a thousand words .Pictures of people receiving awards, helpingothers or attending your events are tremen-dous testimonials. En sure the photos youselect re present dive rs i ty. Mix old and yo ung,males and females, children, families and dig-nitaries interacting with the people you serve.

    If you do not have the photos you want, hirea photographer to take pictures at several ofyour sites. Be explicit as to the pictures youwant. If your budget prohibits hiring a profes-sional, you may be able to recruit a photographystudent. Use all-purpose 35mm color filmwhether your pictures will be printed in blackand white or full color. This way, you will begin

    to build a library of good photography that youcan use for other communications vehicles.

    Another source of photos may be the digni-taries and company executives who attendedyour events. They are often accompanied bystaff photographers and may let your nonprofituse their photos for free.

    8

    Design Elements

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    F I V E

    STANDARD SIZES

    Annual reports are usually 8 1/2 x 11 inches.This size fits standard filing systems, and

    envelopes and mailing costs are less expensivethan for larger sizes. In making your decision,consider how the report will work with otherprinted pieces such as your letterhead andpocket folder.

    S I X

    C O L O R S

    Color adds energy, interest and emphasis. Most

    nonprofits print in one or two colors (black plusa second color). Screening the second color addsinterest to highlight a sidebar of text. To savemoney, print your cover in three or four colors ofink and keep inside pages to one or two colors.Check your color choices with your printer to besure they will print well. Some, like yellow, aretoo light. Ask for a color proof before you com-mit to printing.

    S E V E N

    PAPER STOCK

    The paper you print your annual report on,called stock, is an integral element of yourdesign. Stock comes in a variety of colors, tex-tures, finishes, weights and prices. You caneven select from recycled stocks. Your covershould be printed on stock that is heavier thanthe inside pages, but the two papers shouldcomplement each other. Ask your printer toshow you a variety of stock samples and priceeach one. Because you will be printing on both

    sides of the paper, select an opaque stock. Hereis a money-saving tip: Using the printers housestock is usually a very affordable option.

    E I G H T

    Q U A N T I T Y

    If a magazine printed only one copy, the pub-lisher would still have to pay to create the nega-

    tives and printing plates, set up the press, loadthe inks, print and bind the issue. This is trueof all printing. After the initial setup, the costfor increased quantities is minimal because youare only paying for the additional paper andpress time. When you calculate the quantityto be printed, include copies for your dignitariesand benefactors with extras for potentialinvestors, partners, donors and customers youmay encounter during the upcoming year.Increase your quantity if you have planned a spe-cial event for the coming year. Most nonprofitsprint between 500 and 5,000 annual reports. Ifyou need fewer than 500 copies, consider photo-copying them at a professional copying center.

    N I N E

    PRINTING

    Choose a printer early in your process. Agreeon the schedule when you will deliver the

    job, when you will see the color proofs, theblueline, and when and where the report will

    be delivered. Agree on how the printer willreceive your job on disk, over the Internet,what software program. Generally, printersaccept electronic files on either IBM-compati-ble or Macintosh disks. Confirm the quantity,the due date, the ink selection, the stockchoices, how it will be bound, delivery infor-mation and any special instructions.

    Some printers will give nonprofits a reducedprice, especially if they support your missionor you agree to use them exclusively. They maytrade their services for recognition in the report.

    9

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    Writing, designing and producing a profes-sional-looking annual report requires hardwareand software with graphics capabilities and staff

    trained to use them. Without both equipmentand talented staffers, you should consider hiringa consultant or freelancer for the job. If you canonly afford to outsource one communications

    job all year, make this the one.

    DEFINING YOUR EXPECTATIONS

    Depending on the skills of your staff, you canjob out all of your annual rep o rt or selectedpieces writing, photography or design. Mo stconsultants will do as much, or as little, as youneed. This includes ad agencies and public re la-

    tions firms. But whether you work with a firmor individual freelance writers or designers,make certain they have experience prod u ci n gannual rep orts and can perform the work youexpect. Look for crea tiv i ty, knowledge of youri ndus try and experience with nonprofits ofyour size and budget. Ask other nonprofitsfor recommendations of firms or free lance rs .Check re f erences you want a big boost toyour image, not a big nightmare.

    CHOOSING A CONSULTANT

    Once you have identified two or three profes-sional contacts, ask them for:

    s Their background, list of services, specific ratesand their qualifications or those of their staffs

    s Samples of annual reports they have produced

    s Samples of work they have done for nonprofits

    sAn itemized project cost for your annual report

    s References

    WORKING WITH A CONSULTANT

    Be explicit about what you want, when you

    want it and how much it will cost. At the start:sAsk for an estimate or establish a not-to-

    e xceed figure for your job. Ask if out-of-pocket expenses are marked up or billed net.Good questions help you stay in budget andg i ve you a sense of the hours needed to com-plete different tasks.

    s Determine at the start who will be your contact.

    sAgree on milestones, deadlines, payment andadditional payment if deadlines are missed.

    EXPLORING PRO BONO POSSIBILITIES

    If you cannot create your annual report in-house and cannot afford a professional, ask acorporate benefactor to donate the graphic ser-vices within the company. Some advertisingagencies and public relations firms do pro bonowork for nonprofits. Before you approach themabout donating work, however, know the scopeof work, what resources your organization canprovide and the time frame. You should also beprepared to suggest how the benefactor may berecognized for its contribution.

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    Using Consultants or Freelancers

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    Ty p i c al l y, annual repo rts are printed to coin-cide with annual meetings, board meetingsor other special events. To ensure your annual

    re p ort is published and delive red on time,w o rk backward from the date of the meetingor event. Ad vance planning will let you worka round travel, vacations and the schedules ofyour staff and volunteers. Plus, you will havetime to rec ruit sponsors to underwrite costs.

    Here is a general guideline of what steps needto be taken when and the order in which theyshould be taken.

    1 1

    Annual Report Timeline

    Estimate budget 3 months out

    Prepare detailed schedule 3 months out

    Recruit sponsors 3 months out

    Brainstorm theme, content, 3 months out

    photos

    Select consultants (if needed) 2 1/2 months out

    Draft, refine, proofread copy 2 1/2 months out

    Approve initial design concept 2 months out

    Draft layout 1 1/2 months out

    Route for final approvals 1 1/2 months out

    Request quotes from printers 7 weeks out

    Choose printer 6 weeks out

    Prepare final art for printer, 4 weeks out

    proofread

    Send to printer 3 weeks out

    Receive finished reports due date

    Annual Report Production

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    APPROPRIATE AUDIENCES

    Because annual reports are generally expensive

    to produce, they are usually reserved for VIPs community leaders, key donors, investors, part-ners and policy-makers. When you need to makean impact at meetings to request funding or atmeetings with government officials, include acopy in the information package. Sending it topotential donors and grant makers is also smart,as it summarizes your nonprofits experienceand track record.

    APPROPRIATE USES

    Many nonprofits distribute their annual report

    at well-attended events like annual meetingsor fund raisers. This saves mailing costs, givespeople a great first impression of your nonprofitand gives them a reference they can keep. Whencelebrating benchmark anniversaries, some non-profits produce more lavish annual reports tomark the occasion. Because reporters usuallywill not take the time to read annual reports, donot include them in media kits or media pitches;use a one-page marketing sheet instead. (See theCommunity Development Librarys MarketingSheets : Promo ting Your Prog ramfor details.)

    YOUR DATABASE

    If you do not already have your mailing list in

    a computer database, take the time to create onethat includes your various audiences fromindividuals to organizations to businesses. Whilethis can be time-consuming, think of it as aninitial capital investment. There are a varietyof inexpensive, database management softwareprograms available for most computer systemsthat will make the job easier and the informa-tion more useful. (See the CommunityDevelopment LibrarysAction Alerts: MobilizingYour Networkfor more information on con-structing databases.)

    Databases require maintenance. New namesmust be added and old ones deleted regularly.For example, the contact at a particular organiza-tion may change or a volunteer may get an emailaddress. If your staff does not have the time or theskill to manage the database or handle mass mail-ings, you can hire companies to do this for you.

    1 2

    Distributing Your Annual Report

    When you need to make an impact

    send an annual report.

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    Having staff take care of internal coordination and writing can lower these costs to $4,645 to $10,300.

    If you mail copies, you will need to add about $1.00 for each mailed copy, plus the envelope cost.

    As with all other aspects of nonprofit organizations, budgeting your annual report is import a n t.He re is a sample budget you can use as a guide. It shows the approximate time re quired for the va ri-ous tasks and the range of rates you can expect to pay consultants or freelancers. The price will vary

    widely depending on the specifics of your re port and the business costs in your community.

    1 3

    Sample Budget

    Formal Annual Report (16 pages)

    Internal Coordination

    Time needed: 20 hours

    Writing

    Develop theme, write, edit, revise, proof

    Time needed: 40 hours

    Design

    Design concept, select and place all graphic elements and photos, coordi-

    nate printer and photography, prepare electronic files for printer

    Time needed: 40 hours

    Printing

    Specifications: two colors, 8 1/2 x 11 inches, 28 photos

    Quantity: 1,000

    Miscellaneous

    Color outputs, deliveries

    Total

    $1,170 to $3,240

    $1,950 to $5,400

    $2,600 to $7,200

    $2,000 to $3,000

    $45 to $100

    $7,765 to $18,940

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    Having staff take care of internal coordination and writing can lower these costs to $1,545 to $3,550.

    If you plan to mail copies, you will need to add $400 to $500 for postage and envelopes.

    1 4

    Basic Annual Report (4 pages)

    Internal Coordination

    Time needed: 10 hours

    Writing

    Develop theme, write, edit, revise, proofTime needed: 15 hours

    Design

    Design concept, select and place all graphic elements and photos, coordi-

    nate printer and photography, prepare electronic files for printer

    Time needed: 15 hours

    Printing

    Specifications: one color, 11 x 17 inches folded to 8 1/2 x 11 inches,

    two photos

    Quantity: 1,000

    MiscellaneousColor outputs, deliveries

    Total

    $390 to $1,080

    $650 to $1,800

    $975 to $2,700

    $550 to $800

    $20 to $50

    $2,585 to $6,430

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    sAssign responsibility to one person.s Collect samples of other annual reports

    for ideas.

    s Establish the due date.s Plot timelines and deadlines on

    your calendar.

    sAllocate budget dollars or recruitunderwriter(s).

    s Hire a freelance writer and designer (ifnecessary and budget permits) or selecta public relations firm or ad agency.

    s Hold a brainstorming session to generatea theme and establish primary storiesor messages.

    s Develop your theme.s Notify your accountant or your financial

    officer of what financial information willbe required and when.

    s Check with dignitaries and staff for photos.s Request photography bids, hire photogra-

    pher, arrange and coordinate photo shoot(if necessary).

    s Collect financial information.sWrite the copy including headlines

    and photo captions.

    s Decide on quantities.s Solicit printing quotes.s Select a printer, establish the delivery date.s Design and lay out the front and back

    covers and the inside pages.

    s Select photos and write the captions.s Choose ink colors, type fonts and

    paper stock.

    s Edit and refine copy.s Proofread everything triple-check the

    financials, the spelling of names and theaccuracy of telephone numbers.

    s Route for final approvals.s Set up mailing database.s Prepare the final art for printer (text,

    financials and photographs).

    s Deliver art to the printer with instructions.s

    Proof blueline and color proofs fromthe printer.

    s Take delivery of annual reports.s Distribute or mail annual reports.s Thank sponsors.

    Following this checklist will help you create an effective annual report and make theprocess less intimidating.

    1 5

    Checklist From Start to Finish

    1999, The Enterprise Foundation, Inc.

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    1 6

    AppendixA SAMPLE ANNUAL REPORT FINANCIALS

    Financial Statement

    ABC Nonprofit and Subsidiaries Condensed

    Consolidated Financial Statements

    Years Ended December, 31, 1996 and 1995

    1996 1995(unaudited)

    Revenues

    Where the Money Comes FromGrants $875,377 $1,084,053

    Development Fees 630,346 978,207

    Contributions and Pledges 80,454 272,513

    Homebuyer Assistance (net) 15,272

    Interest Income 80,331 25,468

    Rental Properties & Other Revenue 452,547 662,304

    $2,119,055 $3,037,817

    Expenses

    Where the Money GoesGrants Pass Through $19,935

    Program Administration and Development $1,184,615 1,179,688

    Rental Properties 687,687 880,234

    $1,872,302 $2,079,857

    Revenues Over Expenses $246,753 $957,960

    Equity in Losses of Limited Partnerships (72,833) (9,286)

    Change in Net Assets $173,920 $948,674

    Net Assets, January 1, 1996 and $3,184,066 $2,235,332

    1995 Respectively

    Net Assets, December 31, 1996 and $3,357,926 $3,184,006

    1995 Respectively

    The complete, audited ABC Nonprofit Financial Report is available upon request.

    29.7%DevelopmentFees

    3.8%IncomeInterest

    21.4%Rental &OtherRevenues

    41.3%Grants

    3.8%Contributions& Pledges

    63.3%Program Administration& Development

    36.7%Rental

    1996

    1996

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    A SAMPLE ANNUAL REPORT MISSION

    Supporting Grassroots Initiatives

    CDCs Lead the Way ABC Nonprofit provides funding and technical

    assistance to community development corporations (CDCs) for neigh-

    borhood social services, new housing construction and old building

    renovations. The CDCs are Homes on the Hill, St. Lukes, St. Stephens,

    Somerset, Dayspring, Renaissance, Miracit, Northside, Greater Linden,

    Neighborhood House and Main Street Business Association.

    Spurring Safety ABC Nonprofit is home to two national

    programs, sponsored by the Corporation for National Service,

    designed to build neighborhood strength to fight crime and

    violence. One is the AmeriCorps VISTA Safe Neighborhood.

    AmeriCorps members deliver direct services to a range of

    residents while VISTA assists with organizing block watches,

    community festivals and neighborhood clean-ups.

    The second program is ABC Nonprofit and The Enterprise

    Foundations joint Community Safety Project. Accomplishments

    such as establishing 26 block watches and beautifying a commu-

    nity park all within its first year make this program a model for

    national emulation

    When the Derosettes

    bought a house through

    ABC Nonprofits HOPE 3

    program, they didnt

    know the deal would

    include participating in

    a national HUD-spon-

    sored home-ownership

    conference and meeting

    President Clinton. In

    return for down pay-

    ment assistance from ABC

    Nonprofit, the Derosettes

    performed community

    service and helped rehab

    their home.

    A Home

    of Their

    Own

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    A SAMPLE ANNUAL REPORT PROGRAMS

    Investing in HopeThrough Affordable Housing

    Willow Creek Woods New Homes as Little as $500 Down

    ABC Nonprofit teamed with the city of Columbus and state of Ohio to offer mortgage credit

    certificates and subsidies for families that have difficulty amassing a down payment. Homes

    are valued from $75,000 to $85,000 and built by Rockford Homes.

    New Salem Homes Affordable Rents with All the Extras

    ABC Nonprofit is partnering with Renaissance CDC and Dayspring Christian CDC to construct

    64 three- and four-bedroom apartments close to local schools and a city recreation center.

    Each has an attached garage and modern appliances including a gas range, frost-free refrig-

    erator and air conditioning.

    Raspberry Glen A National Award Winner

    Named the nations best affordable multifamily housing development, these 100 units were

    100 percent leased before completion again proving the demand for affordable housing

    far exceeds the supply. Open floor plans allow parents to cook, run laundry and help with

    homework all at the same time. Working single parents earning $15,000 to $26,460 year are

    the targeted tenants.

    Stoddart Studio Apartments Walk to Work Convenience

    ABC Nonprofit partnered with Lutheran Social Services to renovate these 52 affordable studio

    apartments downtown. Stoddart offers rents that include all utilities and access to nearby

    malls, restaurants, banks and groceries for those making the transition from homelessness.

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    Notes

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    Notes

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    THE ENTERPRISE FOUNDATIONThe Foundations mission is to see that all low-income people in the United States have accessto fit and affordable housing and an opportunityto move out of poverty and into the mainstreamof American life. To achieve that mission, we

    strive to:s Build a national community revitalization

    movement.

    s Demonstrate what is possible in low-incomecommunities.

    s Communicate and advocate what worksin community development.

    As the nations leader in community development,Enterprise cultivates, collects and disseminatesexpertise and re sources to help communitiesacross America successfully improve the quality

    of life for low-income people.

    A C K N O W L E D G M E N T S

    Authors: Kathleen Mu r p h y, Mur p h y Ep s onContributors: Bill Batko, Carter Cosgrove +C o mpa ny, Ben Hecht, Catherine Hyde, Jan eUs e ro, Benjamin Wa rn k e

    SPECIAL THANKSResearch and development of this manual wasmade possible by the National CommunityDevelopment Initiative, which is a consortium

    of 15 major national corporations and founda-tions and the U.S. Department of Housing andUrban Development, and scores of public andprivate organizations. NCDI was created to sup-port and sustain the efforts of community devel-opment organizations.

    FOR MORE I NFORMATIONThe Enterprise Foundation10227 Wincopin Circle, Suite 500Columbia, Maryland 21044-3400

    tel: 410.964.1230

    fax: 410.964.1918email: [email protected]

    For more information about The EnterpriseFoundation or the Community DevelopmentLibrary, visit us atwww.enterprisefoundation.org.To review our online community magazine, checkoutwww.horizonmag.com.

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