World Financial Group - Everest Funeral€¦ · World Financial Group Agent TrainingAgent Training Advantage & Advantage - 50 Plus Fi l E P d tFinal Expense Products ... yIn Business

World Financial GroupAgent TrainingAgent Training

Advantage & Advantage - 50 PlusFi l E P d tFinal Expense Products

For Agent Use Only. Not For Public Distribution. 1

Who is IA American?Who is IA American?

In Business Over 100 YearsWaco, TX – Home OfficeExperienced in Final Expense – 12+ Yearsp c d p s sKnowledgeable Employees – Average Tenure 17 YearsAgent Friendly CompanyAgent Friendly CompanyStrength & Stability

2For Agent Use Only. Not For Public Distribution.

S h & S biliAM Best Rating A (Excellent)

Strength & StabilityA.M. Best Rating A (Excellent)Combined Assets $1.1 BillionCapital/Surplus $428 Million Insurance in Force $11.1 Billion in ForcePolicies in Force 415,220Sales in 2013 $41 Million$

(Combined Companies, as of 6/30/14)

And all backed by Industrial Alliance!!!

Assets $83 BILLION

And all backed by Industrial Alliance!!!

Capital/Surplus $ 4 BILLION3For Agent Use Only. Not For Public Distribution.

Advantage Advantage -- 50 Plus50 Plusdv gedv ge 50 us50 us(Ages 50(Ages 50--85)85)(Ages 50(Ages 50 85)85)


Plan FeaturesPlan FeaturesPlan FeaturesPlan FeaturesTwo Options Depending on How Health Questions Are Answered

1. Immediate Death Benefit – pays 100% of face amount immediately upon deathMaximum Coverage $35,000 (Issue Ages 50 – 75)M i C $20 000 (I A 76 85)Maximum Coverage $20,000 (Issue Ages 76 – 85)

2. Return of Premium (ROP ) Death Benefit:Maximum Coverage $20 000 (All Ages)Maximum Coverage $20,000 (All Ages)If Issue Age is Less Than 65, Pays a total of return of premiums paid plus 10% Annual Interest if Death occurs within the first 3 years; thereafter 100% of Face Amount*f A l f f d lIf Issue Age is 65 or greater, pays a total of Return of Premiums paid plus

10% Annual Interest if Death occurs within the first 2 years; thereafter 100% of Face Amount)*Pays 100% of Face Amount if Accidental Deathy


AdAd 50 Pl U d i i50 Pl U d i iNo medical exams or blood work required

Advantage Advantage -- 50 Plus Underwriting50 Plus UnderwritingNo medical exams or blood work requiredYou field underwrite field underwrite the applicationConsult Agent Guide for Build Chart Impairment GuideConsult Agent Guide for Build Chart, Impairment Guide, and Medication Guide Medical Telephone Interview by Apptical – Required on all p y pp qsales except for ROP― Point-of-Sale Decision on Plan Qualification ―Translators available in multiple languages

IA Home Office Automatically Checks the following: M di l I f i B (MIB) d Ph D b―Medical Information Bureau (MIB) and Pharmacy Database


D i i Eli ibiliD i i Eli ibiliDetermining EligibilityDetermining Eligibility


Determining EligibilityDetermining EligibilityDetermining EligibilityDetermining Eligibility



If ALL health questions 1-10 are answered “No”,

the applicant sho ld appl forthe applicant should apply for

the Immediate Death Benefit.


Ad tAd t 50 Pl50 PlAdvantage Advantage -- 50 Plus 50 Plus Plan DeterminationPlan DeterminationPlan DeterminationPlan Determination

Suggestion: Always check this box to avoid the need for an amendment if the applicant’s health requires a change fromamendment if the applicant s health requires a change from

Immediate to the ROP Death Benefit Plan.


States With No Plan ApprovalsStates With No Plan ApprovalsStates With No Plan Approvals States With No Plan Approvals The Immediate and ROP Death Benefit Plans are currently ynot available in the following states:

State Immediate ROP

Maine No No

Montana No No

New York No No

South Dakota Yes No

Washington No NoWashington No No

See Agent Guide for complete list of state-specific requirements.


AdvantageAdvantage 50 Pl s Riders50 Pl s RidersAdvantage Advantage -- 50 Plus Riders50 Plus Riders• Grandchild Rider (also covers Great Grandchildren)

Provides $5,000 (per unit) on each grandchild through age 20. Available in 1 or 2 units Convertible to an individual policy for up to $25,000 (Guarantee Insurability).$12 00 per grandchild per year/unit selected$12.00 per grandchild per year/unit selected.In the event of the Death of the Primary Insured, the coverage under this rider will be “Paid Up” *

Child ’ I A t (CIA)Children’s Insurance Agreement (CIA) Provides $3,000 per unit (max of 2 units) on children until age 25 or Primary Insured’s turns age 65. Convertible at a rate of up to 5 times the CIA coverage. $8.50 per unit per year. Available on Primary Insured ages 50 to 60Available on children from age15 days to 17 years. Not available on the Return of Premium (ROP) PlanNot available on the Return of Premium (ROP) Plan

* This Feature is only available on the Immediate Death Benefit Plan (Rider Form # 3131)12For Agent Use Only. Not For Public Distribution.

Advantage Advantage -- 50 Plus 50 Plus NoNo--Cost RidersCost Riders

• Terminal Illness Accelerated Benefit Rider:Can receive up to 100% of the death benefit when the Insured Ca ece ve up to 00% o t e deat be e t w e t e su edhas a life expectancy of 24 months or less.

Accelerated Benefits Rider - Confined Care *:Full Time, Permanent Residence in Nursing HomeFixed Monthly Payment of 5.0% of face amount

* Available only on the Immediate Death Benefit Plan. Not available in: CA, CT, DC, FL, or SD


TiTiTips Tips

ff C l i hC l i hfor for Completing the Completing the ApplicationApplicationApplicationApplication




17

18

The Agent Guide:The Agent Guide:The Agent Guide:The Agent Guide:Has ALL the Answers!Has ALL the Answers!Has ALL the Answers!Has ALL the Answers!

Behind Step 3Behind Step 3pp

Read it…Keep it Handy !Read it…Keep it Handy !ead t… eep t a dy !ead t… eep t a dy !www.everestfuneral.com/wfgwww.everestfuneral.com/wfg--usus


T l h I iT l h I iTelephone InterviewsTelephone InterviewsALWAYS Complete at Point-of-Salep

Completed from Applicant’s home or point-of-saleCall Apptical using Toll Free Number on ApplicationAll Interviews are RecordedIdentify yourself as the agent, IA American as the Product

id d th P d t (Ad t Ad t 50 Pl )provider, and the Product (Advantage or Advantage - 50 Plus)Applicant completes the interview with Apptical on their ownPlan Recommendation Provided by Apptical (Immediate or ROP)Plan Recommendation Provided by Apptical (Immediate or ROP)Insert the Case # Provided by Apptical on ApplicationApptical transmits results of interview to IA Home Office pp

NOTE: No Phone Interview required if applying for ROP


T l h I iT l h I iTelephone InterviewsTelephone InterviewsA i lApptical

877.351.1773

7:30 am – 1:00 amM d th F id CTMonday thru Friday CT

9 00 9 009:00 am – 9:00 pmSaturday & Sunday CT


Determining Premium Draft DateDetermining Premium Draft DateDetermining Premium Draft DateDetermining Premium Draft Date

To Bind Coverage Immediately:To Bind Coverage Immediately:― Check the option “E-Check Immediate 1st Premium” in the CWA (Cash With

Application) field on page 1 of the application.S l i hi i i l i f F 9903 WFG hi h― Selecting this option requires completion of Form 9903-WFG, which must be submitted with the application.

― Plus complete the “Preauthorization Check Plan” fields on Page 2 of the li iapplication.

― Ask client to confirm funds are in the account to avoid delays, and if they have a preference as to which specific day of the month subsequent drafts should

Y i h d 2 f h li i i h “R doccur. You can insert that day on page 2 of the application in the “Requested Draft Day” field.


Determining Premium Draft DateDetermining Premium Draft Date

T S l t F t r D t f r Pr i Dr ft


To Select a Future Date for Premium Draft: ― Check “Draft 1st Premium on Requested Date” in Mode field― Insert desired date in “Requested Policy Date” field (this will be the date q y (

the 1st premium will be due).― Complete the “Preauthorization Check Plan” fields on Page 2 of the

application. If client has a preference as to which specific day of the pp p p ymonth recurring drafts should occur, insert that day in the “Requested Draft Day” field.

― IA drafts the first premium on the “Requested Policy Date” and thereafter p q yon the requested draft day.



N Pr f r n R rdin Ti in f Pr i Dr ft


No Preference Regarding Timing of Premium Draft:― Check “Bank Draft” in Mode field.― Leave the “Requested Policy Date” field blank (Policy Date will be based q y ( y

on date of issue).― Complete the “Preauthorization Check Plan” fields on Page 2 of the

application. Leave the “Requested Draft Day” field blank.pp q y― IA drafts the first premium on the date the policy is issued. Subsequent

drafts will occur on the same day each month thereafter.


Completing theCompleting thep gp gPreauthorization Check Plan FieldsPreauthorization Check Plan Fields

Located at the bottom of Page 2 of the Application

Indicate the Requested Draft Day (if one is preferred)─ Initial draft must occur within 30 days of the signature date─ Drafts cannot occur on the 29th, 30th, or 31st

─ Attach a voided check or deposit slip (preferred)─ If your client cannot provide a void check or deposit slip to

submit with the application you must complete the “Banksubmit with the application, you must complete the Bank Account Verification” section of Form 9903-WFG.

─ If the client’s Social Security payment falls on a Wednesday, you can indicate “2W”, “3W”, or “4W” as the “Requested Draft Day”.


EE--CheckCheck

Advise your client that their account will be drafted immediately upon receipt of theAdvise your client that their account will be drafted immediately upon receipt of theapplication...future drafts will ONLY occur if the policy is issued and will be basedon the next premium due date and requested draft dayThe E Check Bank Draft Authorization section (found at the top of Form NoThe E-Check Bank Draft Authorization section (found at the top of Form No.9903-WFG) should be completed & this form submitted along with theapplication.Advise your client to insure funds are in the account so that all processing continueAdvise your client to insure funds are in the account so that all processing continuewithout any problemIf your client wants subsequent drafts to occur on a specific day of the month, noproblem! Just provide that information in the Preauthorization Check Plan foundproblem! Just provide that information in the Preauthorization Check Plan foundon the bottom of page 2 of the application

For Agent Use Only. Not For Public Distribution.

California AgentsCalifornia AgentsDon’t forget these required forms !

1. Notice of Lapse Designee Form No. 3011 - must be completed and sent to the Home Office along with the life application.

2. California Senior Notice Form No. 9555 - must be completed and sent to the Home Office along with thecompleted and sent to the Home Office along with the application on sales to clients age 65 or older.

3. California Notice Regarding Sale and Liquidation of3. Cal fo n a Not ce Rega d ng Sale and L qu dat on of Assets Form No. 9649 - must be completed and sent to the Home Office along with the application on sales to clients

65 ldage 65 or older.

For Agent Use Only. Not For Public Distribution.

REMINDERSA k A h h l h i b f lli A i l f i i

REMINDERSAsk ALL the health questions before calling Apptical for an interview.E-Check – Drafts IMMEDIATELY for the initial premium. Ask your client to confirm funds are in the account to avoid delays, and if they y , ywant subsequent drafts to occur on a specific day of the month you can insert that date on page 2 of the application P li D t i d i ff i d t d NOT d t f li tiPolicy Date is driven off issue date and NOT date of application.Don’t forget to send page 2 of the application when submitting to IA. All “No” answers on multiple applications is NOT GOOD because itAll No answers on multiple applications is NOT GOOD because it suggests that the agent did not spend adequate time with the health questions.

Read Your Agent Guide!!! It has all the ANSWERS!!


AGENT WEBSITEAGENT WEBSITEwww.everestfuneral.com/wfgwww.everestfuneral.com/wfg--usus

S 1 S b i li i h IA A iStep 1 Submit an on-line contract with IA AmericanStep 2 Everest Tool Kit

Everything you need to know about EverestEverything you need to know about Everest

Step 3 Life Insurance Tool Kit Everything you need to know about Advantage Products

• Training PowerPoint Presentation

• Agent Guide located here

• Online Quoting Tool plus Pre-Calculated Quoting Sheets• State-Specific Applications and Forms • And MoreAnd More…..

Step 4 Instructions for Submitting Applications to IA American 29For Agent Use Only. Not For Public Distribution.

IA Contact InformationUnderwriting: Agents should contact IA American directly

800 736 7311

IA Contact Information― 800.736.7311 ― Enter Prompts 1, 1, 1 ― [email protected]

P li h ld S i A /Cli h ld IA A i di lPolicyholder Service: Agents/Clients should contact IA American directly ― 800.736.7311 ― Enter Prompts 1, 1, 7 ― [email protected]

Submitting New Business: ― Fax directly to IA American at 254.297.2100 ― Upload scanned applications - www.insuranceapplication.com/AppDrop

General Product Questions - IA American Agent Hotline: ― 800.736.7311 ― Enter Prompts 1, 1, 2 ― [email protected]


AdvantageAdvantageAdvantageAdvantage(Ages 0(Ages 0--49)49)(Ages 0(Ages 0--49)49)


Pl FPl FPlan FeaturesPlan Features2 Options Depending on How Health Questions Are Answered2 Options Depending on How Health Questions Are Answered

1. Immediate Death Benefit – pays 100% of face amount immediately upon deathimmediately upon death

Maximum Coverage: $35,000 (Issue Ages 0-49)

2 R f P i (ROP) D h B fi2. Return of Premium (ROP) Death Benefit:Maximum Coverage $20,000 (Issue Ages 18-49)Pays Return of Premiums paid plus 10% Annual Interest if y p pDeath Occurs within the first 3 years (thereafter 100% of Face Amount)Pays 100% of Face Amount if Accidental DeathPays 100% of Face Amount if Accidental Death


Advantage UnderwritingAdvantage UnderwritingNo medical exams or blood work required

Advantage UnderwritingAdvantage Underwriting

You field underwrite field underwrite the application

Consult the Agent Guide for Build Chart, Impairment G id d M di i G idGuide and Medication Guide.Telephone Interview Required for ages 40 - 49 only

C l h P i f S lComplete at the Point-of-Sale Translators available in multiple languagesIA th i ht t d I t i thIA reserves the right to order Interview on other ages

Automatically Completed by IA Home Office:Medical Information Bureau (MIB)Medical Information Bureau (MIB) Pharmacy Database Check



If the answer is “Yes” to any question above (1-6), then the applicant is not eligible for coverage.


Determining EligibilitDetermining EligibilitDetermining EligibilityDetermining Eligibility

If the answer is “Yes” to any question above (7-9), then the applicant is eligible for the ROP Death Benefit only.


D i i Eli ibiliD i i Eli ibiliDetermining EligibilityDetermining Eligibility

If ALL health questions 1-9 are answered q“No”,

the applicant should apply for thethe applicant should apply for the

Immediate Death Benefit.


Ad Pl RidAd Pl RidAdvantage Plan RidersAdvantage Plan RidersChildren’s Insurance Agreement * g

Provides $3,000 per unit (max of 3 units) on children until age 25 or Primary Insured is age 65children until age 25 or Primary Insured is age 65.

Convertible at a rate of up to 5 times the CIA coverage.coverage.

$8.50 per unit per year.

Available on Primary Insured ages 15 to 49Available on Primary Insured ages 15 to 49

Available on children from age 15 days to 17 years.

* Not available with Return of Premium (ROP) Plan


Advantage Advantage ggNoNo--Cost RidersCost Riders

Terminal Illness Accelerated Benefit Rider:

Can receive up to 100% of the death benefit when insured has a life expectancy of 24 months or less.

Accelerated Benefits Rider - Confined Care*:

Full Time, Permanent Resident in Nursing Home

Fixed Monthly Pmt of 5.0% of face amount

* Available only on the Immediate Death Benefit Plan. Not available in: CA, CT, DC, FL, or SD






3rd Party PayorsWe do not accept Advantage applications when a 3rd Party

3rd Party PayorsWe do not accept Advantage applications when a 3rd Party Payor is involved and the applicant is age 30 and over

― Defined as a premium payor other than the primary insured, the spouse, or a business or business partner

― Examples would include brothers, sisters, in-laws, parents, grandparents, aunts, uncles, and cousinsg p , , ,

― This rule does not apply on Advantage – 50 Plus (ages 50-85)Why do we have our 3rd Party Payor rule?― Anti-selection― Adverse claims experience― Poor persistencyp y


Submitting ApplicationsSubmitting Applications

Three Convenient Ways to Submit Applications

─ Attach Cover Page and Fax to (254) 297-2100Attach Cover Page and Fax to (254) 297-2100.─ Use App Drop

Go to www.insuranceapplication.com/appdrop and pp pp pupload a scan of your new business application.

─ Use the Mobile E-Application and submit new business ppelectronically.


Mobile E-ApplicationMobile E Applicationwww.insuranceapplication.com/wfgmobile

Features

─Ensures applications are in good order and eliminates incomplete apps.R d i d l─Reduces processing delays

Functionality

─The application is completed and signed electronically using yourThe application is completed and signed electronically using your finger or stylus

─Partially completed applications can be saved and returned to later─Attach and send images of supplemental documents such as voided

checks.T it li ti ith th li k f b tt


─Transmit applications with the click of a button

Mobile E-ApplicationMobile E Applicationwww.insuranceapplication.com/wfgmobile

Requirementsq

─Designed for tablet use. Compatible with iOS, Android and Windows operating systems. (not designed for laptops or PC’s)

─ Internet connection at the point of sale

G ttin St rt dGetting Started

─Visit www.insuranceapplication.com/wfgmobile, go to the New User link and register within minutes.g

─Bookmark the site on your device for future access─Say “good bye” to paper!


Questions???Questions???


Documents

World Financial Group - Everest Funeral€¦ · World Financial Group Agent TrainingAgent Training Advantage & Advantage - 50 Plus Fi l E P d tFinal Expense Products ... yIn Business