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Women – Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Women – Leaders for tomorrow? Julie O’Neill, 15 April, 2003

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Women – Leaders for tomorrow? Julie O’Neill, 15 April, 2003. Why women make great leaders A bit about me What is changing in the world of organisations? What about women? What about leadership?. Me Currently the only female Secretary General of a Government Department - PowerPoint PPT Presentation

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Page 1: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Women – Leaders for tomorrow?

Julie O’Neill, 15 April, 2003

Page 2: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Why women make great leaders

A bit about meWhat is changing in the world of

organisations?What about women?

What about leadership?

Page 3: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

MeCurrently the only female Secretary General of a

Government Department3rd female Secretary General in the history of the

StateVariously described as “hugely ambitious”, “tough as nails”, “always determined to break through the

glass ceiling”, and “always immaculately turned out”

Married, two childrenBComm. & MSc in Public Sector Analysis

Page 4: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

CareerCareer civil servant since age of 17

Served in Office of the Revenue Commissioners, Departments of Public Service, Department Finance

and Social Welfare

Defining stint in Management Training & Development in 1980s

Assistant Secretary in the Office of the Tanaiste, Department of Tourism, Sport & Recreation

Secretary General Department of Marine & Natural Resources and now Department of Transport

Page 5: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“If you don’t like change, you’re going to like

irrelevance even less.” —General Eric Shinseki, Chief

of Staff, U. S. Army

Page 6: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“We are in a

brawl with no rules.”

Paul Allaire

Page 7: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“The period 2000-2002 will bring the single greatest change in

worldwide economic and business conditions since we came down from the trees.”

David Schneider & Grady Means, MetaCapitalism

Page 8: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years. Legally and

financially, yes, but not structurally and economically.”

Peter Drucker, Business 2.0 (08.00)

Page 9: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

The New Economy …

Shout goodbye to “command and control”!

Shout goodbye to hierarchy!Shout goodbye to “knowing

one’s place”!

Page 10: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

2010 “Demographics”:

By 2010, full-time workers will be in the

minoritySource: MIT study (28-08-00)

Page 11: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Strategy meetings held once or twice a year” to “Strategy meetings

needed several times a week.” –Meg Whitman, CEO, eBay

Page 12: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Forget>“Learn”

“The problem is never how to get new, innovative

thoughts into your mind, but how to get the old

ones out.”Dee Hock

Page 13: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“It is generally much easier to kill an

organization than change it

substantially.” Kevin Kelly, Out of Control

Page 14: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“There’s no use trying,” said Alice. “One can’t believe impossible things.”

“I daresay you haven’t had much practice,” said the Queen. “When I was

your age, I always did it for half an hour a day. Why, sometimes I’ve

believed as many as six impossible things before breakfast.”

Lewis Carroll

Page 15: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

The greatest dangerfor most of us

is not that our aim istoo high

and we miss it,but that it is

too lowand we reach it.

Michelangelo

Page 16: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Message: Everything is up for grabs. Chaos = Opportunity. Always has. This is the ideal

moment for the next Giant Step for women.

Page 17: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Greater opportunity for women is probably the

most significant gain for human freedom in

the last century.”Andrew Sullivan, The New Republic

Page 18: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Tomorrow belongs to women.”

Helen Fisher, The First Sex: The Natural Talents of Women and How They Are

Changing the World

Page 19: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

And …What a Future!

Page 20: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Still: The No.1 Untapped Source

of Leadership Talent

Page 21: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“On average, women and men possess a number of different innate skills. And current trends suggest that many sectors of the twenty-

first-century economic community are going to need the natural

talents of women.”Helen Fisher, The First Sex: The Natural Talents of

Women and How They Are Changing the World

Page 22: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Women’s Strengths Match New Economy Imperatives: Link [rather than rank] workers;

favor interactive-collaborative leadership style [empowerment beats top-down decision making]; sustain fruitful collaborations; comfortable with sharing information; see redistribution of power

as victory, not surrender; favor multi-dimensional feedback; value technical & interpersonal skills, individual & group contributions equally; readily accept ambiguity; honor intuition as well as pure

“rationality”; inherently flexible; appreciate cultural diversity.

Source: Judy B. Rosener, America’s Competitive Secret

Page 23: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Women have many exceptional faculties bred in deep history: a talent with words; a

capacity to read non-verbal cues; emotional sensitivity; empathy; patience; an ability to do and think several things

simultaneously; a gift for networking and negotiating; an ability to take the long

view; and a gift for cooperating, reaching consensus and leading via egalitarian

teams.”Helen Fisher, The First Sex

Page 24: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Women’s Natural Talents and the New World of Work

Interactive style of managementProclivity to share information

Need to strive for group consensusDesire to empower workers

Comfort with ambiguitySeek win-win solutions to thorny

problemsSource: Helen Fisher, The First Sex

Page 25: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“The ‘Connection Proclivity’ in women starts early. When asked,

‘How was school today?’ a girl usually tells her mother every

detail of what happened, while a boy might grunt, ‘Fine.’ ”

EVEolution

Page 26: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“TAKE THIS QUICK QUIZ: Who manages more things at once? Who puts more effort into their appearance? Who usually takes care of the details? Who finds it

easier to meet new people? Who asks more questions in a conversation? Who is a better

listener? Who has more interest in communication skills? Who is more inclined to get involved?

Who encourages harmony and agreement? Who has better intuition? Who works with a longer ‘to do’ list? Who enjoys a recap to the day’s events? Who is

better at keeping in touch with others?”

Source: Selling Is a Woman’s Game: 15 Powerful Reasons Why Women Can Outsell Men, Nicki Joy & Susan Kane-Benson

Page 27: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

For light relief read: Barbara & Allan Pease’s

Why Men Don’t Listen & Women Can’t Read Maps

Page 28: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“It is obvious to a woman when another woman is upset, while a man generally has to physically witness

tears or a temper tantrum or be slapped in the face before he even has a clue that anything is going on. Like most female mammals, women are equipped with far more finely tuned

sensory skills than men.” Barbara & Allan Pease, Why Men Don’t Listen & Women Can’t Read Maps

Page 29: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“A woman knows her children’s friends, hopes, dreams, romances,

secret fears, what they are thinking, how they are feeling. Men

are vaguely aware of some short people also living in the house.”

Barbara & Allan Pease, Why Men Don’t Listen & Women Can’t Read Maps

Page 30: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“As a hunter, a man needed vision that would allow him to zero in on targets in the distance … whereas a woman needed eyes

to allow a wide arc of vision so that she could monitor any predators sneaking up on the nest. This is why modern men can find their way effortlessly to a distant pub,

but can never find things in fridges, cupboards or drawers.”

Barbara & Allan Pease, Why Men Don’t Listen & Women Can’t Read Maps

Page 31: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Female hearing advantage contributes significantly to what is

called ‘women’s intuition’ and is one of the reasons why a woman can read between the lines of what people say. Men, however, shouldn’t despair.

They are excellent at imitating animal sounds.”

Barbara & Allan Pease, Why Men Don’t Listen & Women Can’t Read Maps

Page 32: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“When a woman is upset, she talks emotionally to her friends; but an upset man rebuilds a motor or

fixes a leaking tap.”Barbara & Allan Pease, Why Men Don’t Listen &

Women Can’t Read Maps

Page 33: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Women speak and hear a language of connection and intimacy, and men

speak and hear a language of status and independence. Men communicate to obtain information, establish their

status, and show independence. Women communicate to create

relationships, encourage interaction, and exchange feelings.”

Judy Rosener, America’s Competitive Secret

Page 34: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“I only really understand myself, what I’m really thinking and feeling, when I’ve talked it over with my circle of female

friends. When days go by without that connection, I feel

like a radio playing in an empty room.”

Anna Quindlen

Page 35: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“AS LEADERS, WOMEN RULE: New Studies find that female managers

outshine their male counterparts in almost

every measure”Title, Special Report, Business Week, 20.11.00

Page 36: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Opportunity! U.S. G.B. E.U. Ja. M.Mgt. 41% 29% 18% 6% T.Mgt. 4% 3% 2% <1% Peak Partic. Age 45 22 27 19 % Coll. Stud. 52% 50% 48% 26%

Source: Judy Rosener, America’s Competitive Secret

Page 37: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Top Management: the “rule of three”

Source: Judy Rosener, America’s Competitive Secret

Page 38: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

My Leadership 25

Page 39: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

1. Leadership Is a … Mutual

Discovery Process.

Page 40: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“I don’t know.”

Page 41: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Leaders-Teachers Do Not “Transform People”!

Instead leaders-mentors-teachers (1) provide a context which is marked by (2) access to a luxuriant portfolio of meaningful opportunities (projects) which

(3) allow people to fully (and safely, mostly—caveat: “they” don’t engage unless they’re “mad about something”) express

their innate curiosity and (4) engage in a vigorous discovery voyage (alone and in small teams, assisted by an extensive self-constructed network) by which those people (5) go to-create places they (and their mentors-teachers-

leaders) had never dreamed existed—and then the leaders-mentors-teachers (6) applaud like hell, stage

“photo-ops,” and ring the church bells 100 times to commemorate the bravery of their

“followers’ ” explorations!

Page 42: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Joe J. Jones Joe J. Jones 1942 – 2002 1942 – 2002

HE WOULDA DONE SOME HE WOULDA DONE SOME REALLY COOL STUFF REALLY COOL STUFF

BUT …BUT … HIS BOSS WOULDN’T LET HIM! HIS BOSS WOULDN’T LET HIM!

Page 43: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“A leader is a dealer in hope.”

Napoleon

Page 44: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

2. Great Leaders on Snorting Steeds Are Important – but

Great Talent Developers

are the Bedrock of Organizations that Perform Over the Long Haul.

Page 45: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Boss Job One: The Talent Obsession.

Page 46: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

The Top 5 “Revelations”

Better talent wins.Talent management is my job as leader.

Talented leaders are looking for the moon and stars.

Over-deliver on people’s dreams – they are volunteers.

Pump talent in at all levels, from all conceivable sources, all the time.

Source: Ed Michaels et al., The War for Talent

Page 47: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

3. The Leader Is Rarely/Never the Best Performer.

Page 48: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

4. Leaders … SHOW UP!

Page 49: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“The first and greatest imperative of command

is to be present in person. Those who

impose risk must be seen to share it.” —John

Keegan, The Mask of Command

Page 50: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

5. Leaders … LOVE the

MESS!

Page 51: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“If things seem under control, you’re just not

going fast enough.”

Mario Andretti

Page 52: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

6. Leaders Are …

Optimists.

Page 53: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

7. Leaders … DELIVER!

Page 54: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Leaders don’t ‘want to’ win.

Leaders ‘need to’ win.”

Page 55: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“When assessing candidates, the first thing I looked for was energy and

enthusiasm for execution. Does she talk about the thrill of getting things

done, the obstacles overcome, the role her people played—or does she keep

wandering back to strategy or philosophy?” —Larry Bossidy,

Honeywell/AlliedSignal, in Execution

Page 56: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

8. Leaders FOCUS!

Page 57: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

9. Leaders … Set CLEAR DESIGN

SPECS.

Page 58: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Danger: S.I.O. (Strategic Initiative Overload)

Page 59: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

10. Leaders …

Send V-E-R-Y Clear Signals About

Design Specs!

Page 60: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

11. Leaders Trust in

TRUST!

Page 61: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

12. Leaders Make [Lotsa] Mistakes

– and MAKE NO BONES ABOUT IT!

Page 62: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Success is the ability to go from failure to

failure without losing your enthusiasm.”

Winston Churchill (as quoted by John Peterman)

Page 63: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

13. Leaders Make …

BIG MISTAKES!

Page 64: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

14. Leaders … Out Their

PASSION!

Page 65: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

15. Leaders Know: ENTHUSIASM

BEGETS ENTHUSIASM!

Page 66: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Brand Leadership:ENTHUSIASM RULES!

“I am a dispenser of enthusiasm.”/ Ben

Zander

Page 67: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

16. Leaders Are … in a Hurry

Page 68: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

17. But … Leaders Also

Break a Lot of China

Page 69: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Top-performing Companies

“Extremely contentious boards that regard

dissent as an obligation and that treat no subject as undiscussable” —Jeffrey

Sonnenfeld, Yale School of Management

Page 70: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

18. Leaders Give …

RESPECT!

Page 71: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

19. Leaders Say

“Thank You.”

Page 72: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“The two most powerful things

in existence: a kind word and a thoughtful gesture.”

Ken Langone, CEO, Invemed Associates [from Ronna Lichtenberg, It’s Not Business, It’s Personal]

Page 73: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“The deepest human need is the need to be appreciated.”

William James

Page 74: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

20. Leaders Are …

Curious.

Page 75: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

21. Leadership Is a …

Performance.

Page 76: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Leadership is a performance. You have to be

conscious of your behavior, because everybody else is.”

Carly Fiorina

Page 77: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

22. Leaders … Are The Brand

Page 78: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“Warren, I know you want to ‘be’

president. But do you want to ‘do’

president?”

Page 79: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Individuals (would-be leaders) cannot engage in a

liberating mutual discovery process unless they are comfortable with their own skin. (“Leaders” who are not comfortable with themselves become petty

control freaks.)

Page 80: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

23. But … Leaders have MENTORS.

Page 81: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

The Gospel According to TP: Upon having the Leadership

Mantle placed upon thine head, thou shalt never hear the unvarnished

truth again!* (*Therefore, thy needs one faithful compatriot to lay it on with no jelly.)

Page 82: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

24. Leaders … Take Breaks.

Page 83: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

25. Leaders Know WHEN TO LEAVE!

Page 84: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

“You are the storyteller of your own life, and you can create your own

legend or not.”Isabel Allende

Page 85: Women –  Leaders for tomorrow? Julie O’Neill, 15 April, 2003

Thank You!