Why Is IT Important for Businesses?

No matter whether you own a small business or are in charge of a global corporation, businesses

today cannot function without IT. Managed IT services are essential for the day-to-day

operations and include a wide range of support options, from sending emails to data

management. Any business which uses computers and technology has to rely upon managed IT

solutions. Otherwise, the business will not survive.

Connected versus Disconnected IT Services

Connected IT services are those solutions that allow businesses to carry out operations over the

Internet. This includes websites, e-commerce sites, emails, and Cloud solutions. Disconnected IT

services are those where the technology is used internally, and no data or information is shared

over the Internet, such as internal networks, printers, and computers needed to perform specific

operations.

Supporting disconnected IT services is more challenging, especially for small businesses, due to

the limited amount of resources they have to invest in IT. Not only are there hardware and

software cost considerations, but also having to pay salaries for your internal IT department and

help desk support personnel. Often, small businesses are only able to afford one or two IT

employees, who spend their time putting out fires every day, unable to implement a long-term

proactive IT support strategy. In today’s competitive markets, no business lasts long relying

solely upon disconnected IT services. Businesses need connected IT services in order to survive

and compete.

Connected IT services are more cost-effective and efficient. They open doors to a large pool of

talent and IT experts through an IT service provider, like ITWorks365. Businesses eliminate

many of the costs associated with network hardware and salaries for internal IT employees.

Networks and data storage are accessed offsite over a secure Internet connection. All

maintenance, backups, and support are handled by the service provider. In addition, managed IT

support allows you to pick and choose only those solutions and services you require to operate

your business.

What IT Services Does a Service Provider Support?

A service provider supports a wide range of services to fit with your business needs, such as:

Communications: All businesses send and receive emails for communicating both

internally and externally. Besides emails, newer technologies, like video conferencing

and online meeting tools, require people with technical knowledge to operate and support

them correctly.

Controlling User Access: Businesses have to control who has access to data and

information. A managed service provider takes care of setting user permissions, tracking

who is accessing what data, and how it is being used.

Network Infrastructure: All businesses need a network infrastructure in order to

quickly share and store data in a central location. The IT service provider ensures your

network is managed correctly and satisfies the business’s operating standards.

Network and Internet Security: Businesses need to have a secure environment to

protect themselves from threats outside of the company. With the number of threats

increasing, having access to a team of IT professionals guarantees your data and network

are kept safe from unwanted intrusions.

Data Management: Most businesses store their data electronically and no longer rely on

paper copies stored in filing cabinets. Managing the data by analyzing it to find

redundancies and duplicates, as well as performing data backups, are all essential IT

services businesses need.

Hardware and Software Support: Businesses need people with proficient knowledge to

troubleshoot and resolve issues whenever they occur. A managed service provider offers

customizable help desk support options to keep your business operating.

These are just a sampling of the many services and solutions available from ITWorks365.

Company Bio

Since 1979, ITWorks365 has been delivering IT services and technology solutions to businesses

of all sizes. They are a complete end-to-end service provider with customizable solutions to fit

with your exact business needs, strategies, and goals, as well as your budget. Whether you are

looking for data management solutions in the Cloud, or a new help desk manager, ITWorks365

helps you. For more information about their services and solutions, or to discover how using an

external IT service provider can save your business money, contact them at 214-390-3381 or

visit their website at www.itworks365.com today.