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© 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

While you are waiting for our webinar to begin, you might be interested in the downloads on the Attachment tab:

Have a question for our analyst? Click the Question tab. Q&A will be at the end of today’s presentation.

If you have any difficulties, please email [email protected].

A copy of today’s presentation and our Upcoming webinars

Information on how to dial in if you are unable to attend via VoIP

1,000Analysts

10,000 Distinct Client Organizations

215,000+Client

Interactions

Vertical Coverage

in Nine Industries

5,000Benchmarks

850 MediaInquiries

per month

World's Largest

Community of CIOs

60+Conferences

75% ofGlobal 500

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Engagements

Clients in 90 Countries

74% ofFortune 1000

500Consultants

Gartner at a Glance

This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Ten Trends and Technologies to Impact IT Over the Next Five Years

David Cappuccio@davecapp

Trends You Need to Watch

Technologies

Demand

1

2

3

Organization 9

10

4

5

6

7

Nonstop Demand

IT Service Continuity

Enterprise Defined Data Centers

Edge Computing

Every Business Unit is a Technology Startup

Integrated Systems

Bimodal IT

Enterprise Workload Monitoring

Global Data Center Management

Open Source Hardware

8

Trends You Need to Watch

Technologies

Demand

1

2

3

Organization 9

10

4

5

6

7

Nonstop Demand

IT Service Continuity

Enterprise Defined Data Centers

Edge Computing

Every Business Unit is a Technology Startup

Integrated Systems

Bimodal IT

Enterprise Workload Monitoring

Global Data Center Management

Open Source Hardware

8

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Did You Know?

1 - http://www.hawaii.edu/suremath/jsand.html

2 - http://www.cisco.com/c/en/us/solutions/collateral/service-provider/global-cloud-index-gci/Cloud_Index_White_Paper.html

1 Byte 5 Mb 7.5 Hexabytes1

1 Pb

Global Data Center IP traffic (per month)

34 x

255 Exabyte per month2

2013

95 x

715 Exabyte per month2

2018

If a grain of sand = 1 byte

The New Scale of IT

Scale

Social Change

Rise of Middle Class

Ageing Population

Digitalization

Hyperconnectivity

New Technologies

1 Forecast: Servers, All Countries, 2012-2019, 2Q15 Update – G002756042 Forecast: External Controller-Based Storage, Worldwide, All Countries, 2015-2019, 1Q15 – G002756343 Forecast: Enterprise Network Equipment by Market Segment, Worldwide, 2012-2019, 1Q15 Update – G00273630

Servers1(Units)

2012: 9.7 billion

2015: 10.6 billion

2019: 11.9 billion

Storage2(Tb)

18.4 million

37.8 million

89.2 million

Networking3(Ports SW 40G)

0.1 million

2.2 million

8.4 million

Data Center Infrastructure

4 Gartner Technology Planner July 2015

IT Infrastructure Scale is Evolving Rapidly

Example: Server HP - ProLiant DL3804

Available RPE2(max config)

2010: G7 18,750

2012: G8 28,475

2014: G9 55,645

Consequences on

Data Centers

Strong focus on:

Planning!

Resource Management /Capacity Planning processes,

tools, people and business alignment.

Impact on Power, Cooling and Space due to “Vertical Growth”.

1

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

• Server Workloads: 10% AAGR

• Network Bandwidth: 35% AAGR

• Storage Capacity: 50% AAGR

• Power Costs: 20% AAGR

• I/O Traffic: 75% AAGR

50%

0%

Annual Average Growth Rate

Nonstop Demand1

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Every Business Unit is a Technology Startup2Inform the Digital Business Strategy by Studying How CEOs Allocate

Responsibility for Leading Digital Innovation and Change

Source: IT Metrics: A Critical Evaluation of Decentralized IT Spending and Digital Enterprise Readiness G00252797

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Every Business Unit is a Technology Startup2

Physical Digital

Cloud

Mobile

IoTBU

BU

BU

IT

BU

BU

Cloud

IoT

Mobile

Digital Business

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

• Small devices or services

• Remote sites

• Latency dependent services

• Geo-specific applications

• IoT Analytics

Edge Computing3

Source: Disney MagicBand

Source: CANYON BICYCLES GMBH

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Cloud/"Internet"

Enterprise/On-PremisesThing Gateway

AnalyticsDataApplication Logic and Rules

User Interface

1010100101010011010101010010

10110101011

The end user experience is still IT’s responsibility

Edge ComputingIT Staff Need to Start Thinking Differently3

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Trends You Need to Watch

Technologies

Demand

1

2

3

Organization 9

10

4

5

6

7

Nonstop Demand

IT Service Continuity

Enterprise Defined Data Centers

Edge Computing

Every Business Unit is a Technology Startup

Integrated Systems

Bimodal IT

Enterprise Workload Monitoring

Global Data Center Management

Open Source Hardware

8

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Enterprise Defined Data Centers

The New Data Center is Everywhere4

EDDC

DR Site

Hosted Site

SaaS

DRaaS

Public Cloud

Social Platforms

PaaSProvider

Branch Office

Second DC

BranchMicroDC

SaaS

It’s not about “my data center” –it’s about delivering computeresources to the business the

best way possible.

Colocation

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

• Centrally operate,

orchestrate and automate.

• Allows configuration

from one place.

• Enhances workload

and traffic flow.

• Networks, storage,

servers, data centers, etc.

Enterprise Defined Data Centers4

Applications

Integrated Orchestration

Services delivered from the right place, for the right price, from the right platform.

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

• Integrated one or many vendor products.

• "Stack" sale versus component sale.

• Competes with general purpose designs.

• Optimized for ease of use

• Best of brand versus best of breed.

5 Integrated Systems

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Pre-Evolved: Take it or leave it; you get what you pay for; upgrade when outgrown or

obsolete: employ an integrator or DIY

Evolving: Pre-built; Compute-Network-Storage integrated through virtualization and

management to vendor specifications; automation and policy provisioning; hyperscale

High-Evolved: Adaptable; frequent and continuous; SW-driven; intelligent-aware; IoT

and Nexus of forces

High-Evolved2020+

Evolving2010-2020

Pre-Evolved2000-2010

Beyond Integrated Systems

5 Integrated Systems Evolution

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

• Customer Composed Solutions

• Shared interconnects.

• Shared power feeds.

• Component open connect.

• Intel's silicon photonics.

• OEM choice

• Low component costs

6 Open Source Hardware

Proof of concept unit shown by Intel

Proof of concept unit shown by HP

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

• Workload dependent

• Design to fail applications

• Retrofits

• Micro or remote sites

• Vendor support structure needed

• Augments rather than competes with integrated systems

6 Open Source Hardware

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

7

• Integrate IT continuity and

disaster recovery.

• Part of overall DC strategy.

• RTO and workload focus.

• Hybrid approach.

Use location and networking options to implement entirely new application topologies.

IT Service Continuity

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

• Utilizes colocation-connected providers backbone.

• "Self-managed, nonvariable CDN."

• Application performance topology.

• Less Internet!

Use location and networking options to implement entirely new application topologies.

7 IT Service Continuity— Example

Latency map

10 ms

20 ms

10ms

10 ms

30 ms

20 ms20 ms

30 ms

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Trends You Need to Watch

Technologies

Demand

1

2

3

Organization 9

10

4

5

6

7

Nonstop Demand

IT Service Continuity

Enterprise Defined Data Centers

Edge Computing

Every Business Unit is a Technology Startup

Integrated Systems

Bimodal IT

Enterprise Workload Monitoring

Global Data Center Management

Open Compute

8

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

8 Global Data Center Management

PredictiveAnalytics

What will happen?

Workload Analytics

DiagnosticAnalytics

What’s happening now?

What happened?

DescriptiveAnalytics, Audit

Va

lue

Difficulty

How doe’s it all tie together?

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

8 Global Data Center Management

Human Effort

Data

Decision

PredictiveWhat will happen?

DiagnosticWhy did it happen?

DescriptiveWhat happened?

Prescriptive

What should I do?

Analytics

Action

Decision Automation

Decision Support

Servers Storage Networking

GDCM

Data CenterCloud Services

Resource tracking at a global scale

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

9 Bimodal IT

Bimodal IT means —

having two modes of IT, each designed to address different information and

technology goals:

Mode 1is traditional

Mode 2is exploratory

Protect the Business

Enable the Business

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

9 Bimodal IT

Think Sprinter

Think Marathon Runner

Mode 2Mode 1

Reliability Goal Agility

Price for

performanceValue

Revenue, brand,

customer experience

Waterfall, V-Model,

high-ceremony IIDApproach

Agile, kanban,

low-ceremony IID

Plan-driven,

approval-basedGovernance

Empirical, continuous,

process-based

Enterprise suppliers,

long-term dealsSourcing

Small, new vendors,

short-term deals

Good at conventional

process, projectsTalent

Good at new and

uncertain projects

IT-centric, removed

from customerCulture

Business-centric,

close to customer

Long (months) Cycle Times Short (days, weeks)

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Enterprise Workload Monitoring10

Who owns it?

Where is it?

What’s it doing?

How’s performance?

Who can diagnose?

KPI Management.

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Growth in IT Complexity

24/7 Support

Faster Change Cycles

Shorter Development

TimelinesEnd User Driving IT

Reduced Budgets

Cloud Services

Skills Shift

Enterprise Workload Monitoring10

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Prepare for organizational disruptions —Externally and internally generated.

Software networks are coming —Begin updating skills now.

Hybrid cloud services are evolving rapidly; evaluate based on need, price, value, viability.

The Internet of Things — IP address will be everywhere — IT must prepare to support them.

Operational complexity will increase —Reduce it via standard platforms and processes.

Recommendations

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Action Plan for CIOs and Enterprise Architects

Monday morning:

- Assess all projects and their relationships — Look horizontally.

- Prioritize based on risk, reward and long-term impact.

Your next 90 days:

- Look again at capacity planning — without presumptions.

- Assess staff skills based on breadth of knowledge and value to the business, not just value to IT.

Your next 12 months:

- Review opportunities to converge networks, infrastructures,and skill sets.

- Establish the impact on other business plans.

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Recommended Gartner Research

For more information, stop by Gartner Research Zone.

Emerging Technology Analysis: OpenFlow and Software-

Defined Networking for CSPs

Akshay Sharma (G00233227)

'Big Data' and Content Will Challenge IT Across the Board

Mark Beyer and David Cearley (G00231456)

The Internet of Everything

Mark Raskino and Hung LeHong (G00234337)

Hype Cycle for Cloud Services Brokerage, 2012

Michele Cantara (G00234256)

Gartner Symposium/ITxpo: The world's most important

gathering of CIOs and senior IT executives

31

• Hundreds of analyst-led sessions, workshops, how-to clinics and more

• Role-based tracks designed to address your key priorities and challenges

• Immediately actionable take-aways—a clear action plan for the next three, six and 12 months

• Mastermind Interview Keynotes with industry leaders

• ITxpo exhibit floor with hundreds of top solution providers and exciting startups

October 19 - 22 Sao Paulo, Brazil

October 26 - 29 Gold Coast, Australia

November 2 - 5 Goa, India

November 8 - 12 Barcelona, Spain

September 28 -30 Cape Town, South Africa

October 4 - 8 Orlando, FL

October 14 - 16 Tokyo, Japan

Visit gartner.com/symposium

© 2015 Gartner, Inc. and/or its affiliates. All rights reserved. 32

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