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Clevelandeast MiChiganWest MiChigan
Central OhiOsOuthern OhiO /
KentuCKyaKrOn / CantOn
MahOning valleynOrthWest OhiO
Pittsburghindiana
West virginia
do the right thing.2012 COrPOrate sOCial resPOnsibility rePOrt
1
dear Friends,
Letter to our stakehoLders 1
our 2012 rePort 2
reGIoNaL CoNtaCt INForMatIoN 4
the BaNk oF the MIdwest 5
Greater CLeveLaNd 6
east MIChIGaN 8
west MIChIGaN 10
CeNtraL ohIo 12
doING rIGht sPotLIGht
PelOtOnia 14
southerN ohIo / keNtuCky 16
Greater akroN / CaNtoN 18
doING rIGht sPotLIGht
baCKPaCK giveaWays 19
MahoNING vaLLey 20
Northwest ohIo 21
doING rIGht sPotLIGht
COnneCting With COMMunity 22
PIttsBurGh 23
doING rIGht sPotLIGht
FinanCial eduCatiOn FOr Kids 24
CeNtraL INdIaNa 25
west vIrGINIa 26
CoLLeaGues IN our CoMMuNItIes 27
a CuLture oF INCLusIoN 28
CreatING a Great workPLaCe 29
awards aNd reCoGNItIoN 30
CharItaBLe doNatIoNs 32
as you’ll see on the pages that follow, at huntington, we work hard to do the right thing. we make banking affordable, support small businesses, and help our customers meet their financing needs. as a result, in 2012, for the second year in a row, Money® Magazine named huntington the “Best Midsized Regional Bank in America.”
we make banking affordable with our asterisk-Free Checking® accounts. our platinum debit cards have no monthly usage fees, and our 24-hour Grace® overdraft fee relief gives customers more time. our customer service representatives, available 24/7, live right here in the Midwest.
We support small businesses in many ways:
—In 2010, we made a three-year, $4 billion commitment to small business lending, which we fulfilled in 2012.
—we instituted second-look lending: every loan application that doesn’t meet initial eligibility is reviewed to identify anything that could help qualify the borrower.
—we created a basic, easy-to-manage business checking account.
we’ve begun a long-term partnership with the ohio state university®. we are now the university’s official consumer bank, and we are making significant donations to the school for scholarships, academic programming, and the osu endowment. we also partner with leading not-for-profit organizations in our communities to meet critical needs and increase available affordable housing.
we’re proud to be the Bank of the Midwest, and we’re committed to work hard every day to provide our customers with excellent service. thank you for banking with huntington.
sincerely,
Steve SteinourChairman, President, and Chief executive officer
Our COrPOrate sOCial resPOnsibility
we strive to make our cities and towns strong, where small businesses thrive and grow, where everyone has access to affordable housing, and where neighbors are always willing to lend a hand to others in need.
ProduCts aNd servICeswe provide all of our customers with sound financial information, products, and services.
Fair-play banking
equal access to products and services
sound advice
CoMMuNIty INvestMeNtwe provide resources to help strengthen our communities.
Community development lending and investment
Community partnerships
supplier inclusion
Financial education
Philanthropic gifts
CoLLeaGue eNGaGeMeNtwe provide support, encouragement, and inspiration to everyone who works at huntington.
Career development opportunities
health and wellness
Compensation and benefits
Inclusive workforce
Colleagues’ volunteerism
ethICaL PraCtICeswe provide structure and oversight for ethical business practices.
Governance
Code of ethics
risk management and compliance
2
this report reflects huntington’s commitment to our customers, shareholders,
colleagues, and our communities. here you’ll read about our focus on social
responsibility. It is already producing results, improving the economic vitality
and the quality of life in all of the communities where we live and work.
at the heart of our efforts are our corporate values, described below.
we work to do the right thing, the right way, together.
Our 2012 COrpOrate Social ReSponSibility RepoRt
3
abOut Huntington
huntington is a $57 billion regional bank headquartered in Columbus, oh.
we provide full-service commercial, small business, and consumer banking
services; mortgage banking services; treasury management and foreign
exchange services; equipment leasing; wealth and investment management
services; trust services; brokerage services; customized insurance brokerage
and service programs; and more. our principal markets are six states: ohio,
Michigan, Pennsylvania, Indiana, west virginia, and kentucky. we have
more than 700 traditional branches and convenience branches in grocery
stores and retirement centers. our banking channels also include internet,
mobile, and telephone banking and more than 1,350 atMs.
Our values
aCCOuntabilitywe hold ourselves and each other responsible for doing what we say.
COMMuniCatiOnwe share information and ideas openly and demonstrate a willingness to listen.
COntinuOus iMPrOveMentwe always look for ways to improve.
inClusiOnwe are open-minded to all.
PassiOnwe are personally committed to huntington’s success.
serviCewe are about exceeding expectations and striving to do the right thing.
teaMWOrKwe are team huntington. we help each other excel.
OH
WV
KY
IN
PA
MI
throughout the 11 regions in our six-state footprint, we focus
on meeting the needs of all of our customers. We help build
new small businesses, revitalize our communities, and work
to help underserved people in our communities get access
to financial education and opportunities for success.
the bank Of the midWest
5
Central OhiO regiOn COluMbus, Oh Community development Manager: Michael Childs, CdrM 614-480-6802 | [email protected] of Community engagement: steven Fields 614-480-3278 | [email protected]
greater Cleveland regiOn Cleveland, OhCommunity development Manager: Carrie rosenfelt 216-515-6090 | [email protected] of Corporate affairs: diane downing 216-515-6648 | [email protected]
greater aKrOn / CantOn regiOn CantOn, OhCommunity development Manager: Carrie rosenfelt 330-438-4876 | [email protected] giving: sandy upperman 330-438-4858 | [email protected]
MahOning valley regiOn Warren, OhCommunity development Manager: lisa Quattrochi412-227-4828 | [email protected] giving: sandra lisko 330-841-0731 | [email protected]
nOrthWest OhiO regiOn tOledO, OhCommunity development Manager: laura Kelley248-637-8214 | [email protected] giving: shannon loar-tenney 419-249-3350 | [email protected]
east MiChigan regiOn trOy, MiCommunity development Manager: laura Kelley248-637-8214 | [email protected] Manager of Corporate affairs: susan brueckman248-637-7406 | [email protected]
West MiChigan regiOn grand raPids, MiCommunity development Manager: renee Williams 616-771-0116 | [email protected] giving: Michael lindley 616-235-8824 | [email protected]
Central indiana regiOn indianaPOlis, inCommunity development Manager: teresa Marti 317-269-4879 | [email protected] giving: brent Frymier 317-269-4815 | [email protected]
Pittsburgh regiOn Pittsburgh, PaCommunity development Manager: lisa Quattrochi412-227-4828 | [email protected] giving: Kim ravenda412-227-6530 | [email protected]
West virginia regiOn CharlestOn, WvCommunity development Manager: elizabeth sherwood513-762-5188 | [email protected] giving: Kim guilfoile 304-348-5026 | [email protected]
sOuthern OhiO/KentuCKy regiOn CinCinnati, OhCommunity development Manager: elizabeth sherwood513-762-5188 | [email protected] giving: sally gardner513-762-1878 | [email protected]
FinanCial eduCatiOn PrOgraMs and vOlunteerisMall regions: Christina brown614-480-6787 | [email protected]
4
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building a better business CliMate
huntington helped create a new pool of micro loans for startups and small businesses when we provided $2 million in financing to Cleveland’s economic and Community development Institute (eCdI). eCdI runs a microlending program for those who don’t meet the credit or collateral requirements for traditional financial services.
eMPOWering underserved WOMen
we partnered with the ywCa’s old stone education Center’s Ged Program to offer financial education workshops for women who have not completed high school. Participants learned about budgeting, credit scores, home buying, and saving.
JeWel OF FranKlin bOulevard
the sylvia apartment building, in the Franklin Boulevard-west Clinton avenue historic district, is a 1926 tudor revival building. huntingon provided some of the financing for its $3 million restoration, partnering with the detroit shoreway Community development organization, and turned it into affordable housing. the handsome sylvia is just two blocks from the Gordon square arts district, a redevelopment that includes three theaters, a streetscape, and public parking, in which huntington is also involved.
naMed tO the COMMissiOn 50
the greater Cleveland Partnership’s Commission for economic inclusion named huntington to its Commission 50, an annual recognition of companies that have created, enhanced, and sustained diversity and inclusion strategies. Based on responses to the Commission’s annual employers survey on diversity™, points are given for board diversity, senior management diversity, workforce diversity, and supplier diversity. the organizations with the highest combined scores are named to the Commission 50.
greater Cleveland
In the Cleveland area, huntington is committed to growing
the economy and helping those in need. Last year, we helped
open Global Cleveland’s welcome hub with our commitment
of $500,000. this welcome center gives newcomers from
around the world a place where they can find directions
and make connections. we provided a loaned executive to
team Northeast ohio, a group dedicated to bringing more
businesses to the area. and we committed $2 million to the
launch of Cleveland’s economic and Community development
Institute (eCdI) to provide microlending throughout the region.
New graduates of the ywCa’s old stone Ged Program
the sylvia apartments
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Kids in business
huntington is the presenting sponsor of Lemonade day in detroit (below), part of a national program that helps kids create and run their own lemonade stands so they learn, hands on, about entrepreneurship. Nearly 5,000 kids in eastern Michigan participated in the program in 2012, raising nearly $1 million. kids were encouraged to divide these earnings evenly into savings, charitable giving, and spending for themselves. our Michigan kids gave nearly $250,000 to local charities.
Feeding Our neighbOrs
when we opened our new branch in Pontiac, we dedicated a new truck to Forgotten harvest, a food rescue organization. our Forgotten harvest truck carries the food to mobile food pantries throughout Pontiac.
Colleagues and their families also helped with the annual food drive at Gleaners Community Food Bank in southeastern Michigan. Gleaners distributes food through a network of more than 600 partner soup kitchens, shelters, and pantries.
neW hOusing in detrOit
In september, a new $50 million housing development was announced in hamtramck, a small city surrounded by detroit. the development is funded by more than $14 million from the federal Neighborhood stabilization Program and huntington; huntington also made special financing options available for the project. More than 100 new homes will be built here over the next year and a half. In addition, the city’s estimated 500 to 600 vacant lots will be for sale for new home construction.
east MiChigan
Michigan’s economy continued to improve in 2012,
showing its greatest strength since 2002. Increased auto
sales, job creation, and home building all contributed
to economic growth. at huntington, we are helping to
fuel and sustain this growth: In 2012, we loaned more
than $1 billion to Michigan businesses.
according to the Census Bureau, hamtramck is the most diverse city in Michigan. to help the city resolve its 40-year housing discrimination lawsuit, huntington created special mortgage products, making homeownership a possibility for many families.
young entrepreneurs at Lemonade day
New home in hamtramck
the Forgotten harvest food truck
our $100 million commitment over three years to
affordable rental housing throughout Michigan is the
biggest one-time commitment in the state’s history.
our investment is expected to support 1,600 construction
jobs. By the end of 2015, there will be some 3,000 new
or refurbished affordable housing units for 9,500 people.
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aWard-Winning WOrKFOrCe readiness PrOgraM
our colleagues donate their time and expertise to provide financial education to adult Ged students as part of Grand rapids Community College’s workforce and college readiness program. since 2003, the program has had morethan 800 graduates. the Michigan department of Labor and economic Growth has presented the school and huntington an award for the program’s success.
hOusing FOr seniOrs
reflections (left), a senior housing community in Grand rapids, is one of the projects in our investment in affordable housing. It involves extensive renovation of an existing housing complex, in partnership with the nonprofit developer dwelling Place. our colleagues volunteered on the grounds for a day, building a community garden for residents.
a COMMunity visiOnary
Jim dunlap, regional and commercial banking director and west Michigan regional president, was awarded the visionary award at the 2012 Community spirit awards in Grand rapids. the awards were presented by LINC Community revitalization, a nonprofit housing and community development agency. dunlap was recognized for his contributions to the area’s development over the past decade.
West MiChigan
In Portage, the hearthside senior Living project was supported by the low-income housing tax credit equity we provided to acquire and renovate a 160-unit apartment building. hearthside was developed by Medallion Management, Inc. and Frontier development Group. other partners include the Great Lakes Capital Fund and the Michigan state housing development authority.
senior housing in Grand rapids
Colleagues participate in Can-struction, creating structures from cans of food to raise money for an annual food drive in traverse City
volunteers and staff at Grand rapids Community College’s workforce readiness program
Fighting inner City POverty
we’ve committed $1 million over three years to help the Columbus urban League energize economic growth and create jobs in Columbus’ urban core, where one in five residents lives in poverty. the newly-christened huntington empowerment Center, across from the urban League’s king-Lincoln district headquarters, will offer job training, a business incubator with access to micro and revolving loans, and other services for small businesses. the space will also be used for social enterprise entities and community outreach initiatives.
Feeding hungry Kids
through the Children’s hunger alliance, we support the usda’s summer Food service Program that helps feed kids in need during the months they’re not in school. kids eligible for free and reduced lunch at school get healthy meals through various community programs. we provide marketing support to help get the word out to schools and community organizations. we also donate food and backpacks filled with school supplies.
suPPOrting the hOMeless
to better help homeless adults, who tend to go from the street to shelter and back again, Columbus’ Community shelter Board is creating a new shelter model. the redesign includes extensive collaboration among community partners, including service providers, business leaders, and faith-based organizations. the new model will include increased diversion and prevention, an improved coordinated point of access, and more. huntington is underwriting the project’s extensive research and redesign.
inCreasing hOMe OWnershiP
In whitehall, a Columbus suburb where homeownership is significantly lower than in the state overall, we offer an affordable mortgage product that includes a 30-year fixed-rate loan and flexible closing costs. to qualify, an applicant must have an annual household income of no more than $125,000, and be able to contribute $500 or more to the down payment. Borrowers agree to live in the residences for at least five years; if they meet the requirement, whitehall will provide down payment assistance up to $5,000 and will forgive the assistance at the end of the five-year term.
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By late 2012, Columbus’ economy had become the
seventh-strongest in the country. huntington continues
to help foster the area’s growth, supporting small
businesses, increasing homeownership, and partnering
with a world-class university. at the same time, we work
hard to help level the playing field for traditionally
underserved people in our community.
Central OhiO
13
Colleagues join Columbus urban League staff to celebrate the opening of the huntington empowerment Center
Columbus skyline, below: robert Mullenix, dunwanderin digital studio
the OFFiCial COnsuMer banK OF the OhiO state university®
as part of a new 15-year partnership, we donated $25 million to ohio state for scholarships, academic programmingand endowment. we’ll open four new branches and more than double the number of atMs on campus, as well as manage the university's payroll system. we’re providing student internships and developing education curricula for students. We’ve also committed$75 million in lending and $25 million in investing to help revitalize neighborhoods near the university.
we’re a lead sponsor of Pelotonia, an annual bicycle ride that raises funds for the arthur G. James Cancer hospital and richard solove research Institute at the ohio state university®.
the event has raised about $40 million for cancer research over the last four years. huntington colleagues have raised close to $6 million of that. Pelotonia donates 100 percent of every rider-raised dollar directly to the James.
More than 1,000 of our colleagues participated in the 2012 event, which took riders from Columbus north to kenyon College in Gambier, oh. Pelotonia has become the largest single-event biking fundraiser in the country, measured by number of riders.
PeLotoNIadOing right sPOtlight
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WelCOMe hOMe, veterans
home for the Brave is a new 54-bed transitional housing facility for homeless veterans in the Cincinnati community of Mount healthy. the state-of-the-art, $2.4 million shelter and resource center is the result of a partnership among the volunteers of america of Greater ohio, the u.s. department of veterans affairs, the Federal home Loan Bank of Cincinnati, and huntington. residents of the facility have single bedrooms and access to a full-service cafeteria, lounge areas, computer lab, and library. staff provide them with support in searching for employment and permanent housing.
teaChing MOney basiCs tO adults
our colleagues offer basic banking, budgeting, and financial education to adults throughout Cincinnati. they volunteer at Chatfield College in over-the-rhine, a low- to moderate-income neighborhood downtown. at home for the Brave, colleagues teach a series of financial classes to veterans. they conduct financial workshops to residents of Friars’ Court, a renter-equity community, and at First step home, for women in substance abuse recovery.
tOOls FOr sMall businesses
we partnered with the dayton area Chamber of Commerce to create the small Business toolkit. It’s filled with information and tips for success, including an overview of available loan programs, and a preparation guide for meetings with bankers and other business partners.
KeeP CinCinnati beautiFul
we sponsor the Neighborhood enhancement Program (NeP), a collaborative effort of the city, residents, and local stakeholders. NeP was created to enhance both quality of life and community leadership. each year, NeP identifies two neighborhoods for improvement; for 90 days, police, businesses, and civic groups work together in an accelerated revitalization effort in each neighborhood. they focus on blight, crime, and other issues. at the same time, they help build new partnerships to sustain long-term neighborhood revitalization.
Manufacturing growth, a sizable healthcare industry,
and locally-owned businesses are responsible for steady
growth in the Cincinnati area’s economy—growth that
is expected to continue. on these pages, you’ll find some
of the ways that huntington helps support the economy
of this beautifully historic part of our footprint.
sOuthern OhiO / KentuCKy
scenes from Cincinnati’s historic over-the-rhine neighborhood, courtesy of 3CdC
vets help celebrate the opening of “home for the Brave” in Mount healthy
17
Photograph of over-the-rhine by Chuck eilerman
helPing struggling hOMeOWners
at the veterans service Commission in akron, colleagues on huntington’s home savers team participated in a clinic for homeowners who are facing financial hardships. the clinic, sponsored by the summit County office of Consumer affairs, was designed to help homeowners facing short-term financial hardships to keep their homes.
rehabbed rentals
we celebrated the refurbishing of the Carrollton Crest apartments, a rental community for low- to moderate-income families and individuals. there are 44 one-, two- and three-bedroom units, each with a separate entrance. huntington invested $3.6 million in the project, which includes a new community center with a pavilion and patio and a new exercise room. other partners in the project include the state of ohio, ohio Multi-County development Corporation, and the ohio Capital Corporation for housing.
FinanCial eduCatiOn FOr Parents
we partnered with J.r. Coleman in Canton to offer financial education to parents of children enrolled in their childcare center. J.r. Coleman is a nonprofit social service agency that provides low-income working families with affordable, quality childcare, early learning education programs, full day pre-school, and before and after school supports. our colleagues led workshops on budgeting, saving and homebuyer education.
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greater aKrOn / CantOn
a solid manufacturing base and the growing oil and gas industry
support recovery and growth in this northeastern ohio region.
here, our focus on homeownership and affordable rentals helps
improve neighborhoods and quality of life.
through stark County’s Community Building Partnership, we provided down-payment grants to homeowners in northwest and northeast Canton neighborhoods
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BaCkPaCk GIveawaysdOing right sPOtlight
without the necessary supplies, students face a significant disadvantage at school. yet, the cost of school supplies continues to rise, creating an increasing burden for families.
each year, we collaborate with nonprofit organizations, volunteers, and Big Lots to ensure that thousands of kids have the school supplies they need to start the school year off right. In 2012, we gave away more than 30,000 supply-filled backpacks.
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a Mixed-use rental COMMunity
we’re helping to provide affordable housing in Farrell, a town rated financially distressed by the state of Pennsylvania. through a partnership with rBC Capital Markets and ChoICe, Inc., a youngstown nonprofit organization, we provided $9 million in equity to construct 34 apartment units and 10 single-family homes. the equity provides a construction loan and an equity bridge loan for a community initiative to eliminate urban blight. the result will be a mixed-use rental community to serve the needs of a diverse range of individuals and families.
reFOresting a natural treasure
Colleagues volunteer in an annual spring tree planting project at hellbender Bluff County Park in Columbiana County. with other volunteers, we plant more than 3,500 hardwood saplings each year. By doing so, we’re creating a better habitat for local wildlife, and helping preserve native grasses and bushes along a section of Little Beaver Creek. Foresters train the volunteers; huntington provides t-shirts for all participants.
a triP tO the ZOO
huntington, in partnership with the toledo Zoo’s education department, provided summer day camp to 150 kids from the Boys & Girls Club and the adelante Center. Children toured exhibits at the zoo, met animals, and participated in learning activities.
ethiCal leader
huntington received the 2012 torch award for Marketplace ethics from the Better Business Bureau in Northwest ohio. the award is given to companies that exemplify ethics, integrity, and exceptional customer service. winners are chosen by an independent panel of volunteer community leaders, based on criteria established by the BBB. this is the first time a regional bank in the area has received the award.
readers oF the tOledO City PaPer voted huntingtOn the Best BaNk oF 2012.
shelter FOr WOMen and Children
through an affordable housing Program grant from the Federal home Loan Bank, we financed renovations at the ywCa Battered women’s shelter in toledo. the renovations will ensure that women and children in our community will have access to emergency accommodations in times of need.
MahOning valley
the Mahoning valley region, centered around youngstown, oh,
has a rich blend of energy, advanced manufacturing, software
development, and biotechnology. according to the Brookings
Institution, the area is 22nd out of the largest 100 u.s. metro
areas for rate of economic recovery. huntington is proud to be
part of the region’s continued economic growth.
shelter FOr hOMeless WOMen
huntington provided $2.1 million in grants to warren’s ywCa for a 12-unit permanent supportive housing area for homeless women and children. some of our funding was used for a tech-friendly space for job training programs.
nOrthWest OhiO
our Northwest ohio region is headquartered in toledo, which
has benefited from the area’s greenfield and brownfield sites,
as well as its position as a logistics hub. those advantages have
attracted investments from a variety of business and industry,
creating new jobs every month in 2012.
Breaking ground for new affordable housing in Farrell, Pa Music under the stars in toledo, a summer series sponsored by huntington kids enjoy a day at the zoo
now
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the braddOCK OverlOOK
we celebrated the groundbreaking of the overlook, a $10 million, 24-unit apartment development that will be accompanied by 11 single-family homes in Braddock, Pa, a community severely impacted by the loss of the steel industry. Partners in the project include trek development, Mistick Construction, and the architectural firm rothschild doyno Collaborative.
building sMall businesses
we partnered with workshops in Business opportunities (wIBo), a program of Family services of western Pennsylvania, to support prospective business owners from underserved communities. wIBo holds workshops (below) on marketing and promotions, prospecting for customers, financial decision making, and financing a small business. the sessions culminate in a graduation ceremony and a competition that awards participants with the most comprehensive business plans.
suPPOrting WOMen in business
through a partnership with e-Magnify, the women’s Business Center at seton hill university, and the Butler Chamber of Commerce, our colleagues provided one-on-one counseling to women interested in growing their businesses.
e-Magnify’s services and programs are designed to assist women living in rural and underserved areas, and female veterans and active duty personnel. the center provides business counseling and technical assistance, education and training, and mentoring programs in a 27-county area in western Pennsylvania.
throughout our regions, we partner with local television network affiliates to profile programs and organizations that are improving the quality of life in our communities. these Connecting with Community programs build public awareness for nonprofit organizations and the good work they do.
Pittsburgh
once known as america’s steel City, Pittsburgh and
the area surrounding it is now known for its education
and health services. Jobs, wages, and population are
all growing in this part of the country. here are some
of the ways we’re supporting this region.
CoNNeCtING wIth CoMMuNItydOing right sPOtlight
Business women in class at e-Magnify
Central indiana
to help low-income folks here avoid getting left further behind
as the economy grows, huntington supports Campaign for
Financial Fitness. each year, we donate dollars and hundreds
of hours to help individuals with their tax returns. In 2012,
we helped more than 1,000 people open Bank on Indy
checking and savings accounts, at no or low cost.
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in nearly every community we serve, our colleagues are actively involved in teaching kids money fundamentals.
aCCOunting FOr Kids day in CinCinnati
More than 60 colleagues volunteered in public schools, using the Ohio CPa Foundation’s FetCh!® game (Financial education teaches Children healthy habits). the game uses dog ownership to teach the basics of saving and spending.
Ja in a day in MahOning valley
More than 60 colleagues volunteer every year, teaching the Ja curriculum in schools throughout this region.
in Cleveland, suMMer JObsand savings FOr teens
huntington supported youth Opportunities unlimited for more than 2,000 teens. kids get counseling on finding and keeping jobs, writing resumes, and professional behavior. our colleagues presented the financial education piece, and helped each participant open a savings account.
neW hOusing dOWntOWn
Millikan on Mass will add 761 units of affordable housing, up to 68 market-rate apartments and about 15,000 square feet of commercial space to the cultural district. the total development cost is $12.2 million. huntington partnered with City real estate advisors, a company that provides equity in affordable, multi-family housing throughout the country, and another bank to invest $11.2 million in tax credit equity.
tOrnadO relieF
we provided financial support and counseling to those in southern Indiana hit hard by a string of tornadoes in March 2012. we partnered with our Connecting with Community media partner, wIsh tv8, to set up a disaster relief fund for families and communities. huntington made a donation to the fund, and wIsh tv8 viewers were directed to visit huntington’s Indiana branches to make donations. total donations reached more than $230,000.
FINaNCIaL eduCatIoN For kIdsdOing right sPOtlight
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heather stevens and students at Fusion Gymnastics Central Indiana colleagues volunteer to help people prepare their tax returns
FusiOn gyMnastiCs
For seven years, heather stevens grew her business, Fusion Gymnastics (below), in leased facilities in Brownsburg, IN. through huntington, she received an sBa loan to buy a vacant building. she then turned the building into a modern, 16,000-square-foot studio. she now has the space she needs to have gymnastics equipment, including an in-ground foam pit and three in-ground trampolines. she has also outfitted her studio to meet the needs of students with disabilities.
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helP FOr First-tiMe hOMebuyers
we awarded a grant to the religious Coalition for Community renewal (rCCr), an organization that provides transitional and rental housing and supports home ownership for low- to moderate-income families. the grant will help rCCr offer homeownership education, and support its goal of developing new homes for low income, first-time homebuyers.
a neW Children’s hOsPital
we donated $50,000 to help build a children’s hospital within Cabell huntington hospital in huntington, wv. the fifth floor will be reconstructed; a new street-level entrance will be added just for children and their families. the children’s hospital will serve kids from west virginia, southern ohio, and eastern kentucky.
suPPOrting hOMe OWnershiP
to support the Neighborworks homeownership Center of the Fairmont housing authority in Morgantown, we awarded a grant of $7,500. the Center helps families get ready to take on a mortgage: a housing counselor works with families on budgeting, financial fitness, credit repair, savings plan development, debt reduction, mortgage affordability, and mortgage options. the Center also offers a monthly, eight-hour homebuyer education workshop.
West virginia
west virginia’s economic output and per-capita income are
growing steadily, and expected to continue growing in the future.
huntington is supporting new construction and business services,
both of which are credited for this growth.
MahOning valley
the Green team
COluMbus
Money Monday
sOuthern OhiO / KentuCKy
starfire Council
Cleveland
united way day of Caring
indianaPOlis
drumstick dash
West virginia
Junior achievement Ja in a day
West MiChigan
Can-struction: Building a Food drive
Last year, nearly 1,000 huntington colleagues volunteered in more than 700 organizations, exceeding 17,000 hours of service. here are a few highlights
of our volunteer efforts.
IN our CoMMuNItIesCOlleagues
huntington supports the work of the Fairmont-Morgantown housing authority, which cleans up neighborhoods and builds affordable housing
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Our 2012 FOCus
at huntington, we know we must be deliberate in our efforts to attract, develop and retain an inclusive workforce. strategic Pipelining is our methodology for sourcing and converting high-potential candidates for the purpose of strengthening our leadership capacity and ensuring we have a full pipeline of diverse leaders now and in the future.
business resOurCe grOuPs
these teams are helping huntington create an ever-more inclusive environment. they’re made of colleagues who organize around a common interest or shared diversity dimension: working parents, african-americans, asians, Latinos, young professionals, administrative assistants, people with disabilities, LGBt individuals, military personnel, and professional women.
suPPlier diversity
we’re committed to expanding relationships with minority-, women-, and veteran-owned business enterprises, because an inclusive supplier base improves business performance and helps us better understand our customers; it also supports job creation. our supplier diversity manager travels extensively within our markets to identify diverse suppliers and establish mutually beneficial relationships with them—it’s good for minority owned businesses, good for us, and good for the economic vitality of our communities.
at huntington, we know that inclusion enables high
performance. to win with our customers, shareholders,
colleagues, and communities, we are intentionally creating
an inclusive environment that welcomes diversity of thought,
so more and better ideas come faster.
talent OPtiMiZatiOn
Lead the development of an inclusive workforce that reflects the companies we serve and the communities in which we operate.
sKills develOPMent
enable the creation of culturally competent leaders and colleagues.
COMMunity and CustOMer engageMent
Guide the creation of an inclusive culture to fully leverage our diverse talent and cultural intelligence to win with our customers and communities.
suPPlier diversity
drive economic inclusion in our supply chain and in the communities we serve.
aCCOuntability, MetriCs, and Measures
strive for continual improvement in outcomes, progress and perception of inclusion at huntington.
we continue the work of our inclusion strategy,
focusing on the five key themes described below.
1
2
3
4
5
huntingtOn tOtal health
we provide a comprehensive array of benefits, designed to help all colleagues live life well. we call our benefits program huntington total health. It includes a variety of programs, and addresses ourcolleagues’ physical health, financial health, personal health, and professional health. In 2012, we continued to make onsite biometric screenings, health fairs, and flu shots available to all colleagues.
the POWer OF PedOMeters
In 2012, over 30% of our colleagues participated and achieved results in an engaging activity-based pedometer program. Collectively, they took over 1.3 million steps, and engaged one another in corporate and personal challenges.
COntinuOus iMPrOveMent
Continuous Improvement is all about finding things we can do every day to improve quality, increase productivity, and do the right thing for our customers, colleagues, communities, andshareholders. It’s an integral part of our culture: Looking for ways to improve each day is part of every colleague’s job.
It helps us build a deeper understanding of our customers’ needs and transforms our internal processes. By doing things better, we improve our customers’ experience.
each business segment has a Continuous Improvement Champion, a colleague helping to identify, prioritize, and implement their business segment’s continuous improvement efforts. our Champions focus on productivity, speed, accuracy, quality, and customer impact.
a dynaMiC teaM
at huntington, every colleague has unique professional opportunities as part of a dynamic team. Our high-energy, inclusive culture fosters teamwork and individual accountability. each colleague’s strengths are recognized, and colleagues treat one another with trust and respect. In an ever-changing environment, we remain consistently committed to our core values: accountability, communication, continuous improvement, inclusion, passion, service and teamwork.
a Culture OF inClusiOn Creating a great WOrKPlaCe
#1: sMall banKing satisFaCtiOn
small businesses rated us “highest in Customer satisfaction with small Business Banking,” according to J.d. Power and associates.
huntington Bank received the highest numerical score in the proprietary J.d. Power and associates 2012 small Business Banking satisfaction study.sM the study is based on 7,246 total responses, measuring 25 financial institutions and the opinions of small business customers with annual revenues from $100,000 to $10 million. Proprietary study results are based on experiences and perceptions of customers surveyed in august–september 2012.
Customer satisfaction is at the core of what we do every day. we thank “our customers for their loyalty, and our colleagues, whose highest priority is engagement with our customers,” said Mary Navarro, huntington’s retail and business banking director.
One OF “aMeriCa’s greenest banKs”
Bank technology News magazine featured “america’s Greenest Banks” in its april 2012 issue. huntington was one of only four banks in the country featured, selected for our interest in helping the environment, as well as new initiatives that minimized our use of natural resources.
Outstanding CustOMer serviCe
For the third consecutive year, we were awarded the aPeCs® National top advocacy award: Based on the Msr Group’s annual Consumer Banking survey of more than 2,400 households across the nation, we had the highest advocacy rating among customers in the Midwest.
One OF MOney® MagaZine’s best banKs in aMeriCa
In 2012, Money Magazine honored us as one of the “Best Banks in america.” “asterisk-Free Checking®” is an “account (that) lives up to its name,” according to the magazine.
best inClusiOn videO
we created a video to help all colleagues understand how we create a culture of inclusion at huntington. the video won two national awards in 2012: In the telly awards, which recognize the finest film and video productions, we were honored with a Bronze telly in the category of online video. In the Communicator awards, which honor excellence in marketing and communications, we received a Gold award of excellence.
huMan resOurCes exCellenCe
keith sanders, human resources director, was recognized at the Columbus C.e.o. hr excellence awards. he was commended for leading efforts to expand talent development, inclusion, and unique colleague benefits. In addition, sanders was one of nine executives recognized with a Columbus Catalyst award from uptown Professional magazine. the event celebrated pioneering minority leaders who are making a mark on their companies and on the Columbus community. honorees were selected based on professional success, diversity leadership, and philanthropic impact, and for being positive role models.
One OF the 25 MOst POWerFul WOMen
Mary Navarro, director of retail and business banking, was number 14 on american Banker® magazine’s list of the “25 Most Powerful women in Banking.” (this is the third consecutive year she’s been on the list). she was recognized for her leadership in establishing asterisk-Free Checking® contributing to the decision to continue free debit cards, and working with MasterCard to offer all customers platinum cards, making huntington the first bank in the country to do so.
banKer OF the year
american Banker® magazine named huntington chairman, president, and Ceo steve steinour Banker of the year in its “Best in Banking 2012” issue. the magazine chose steinour “for guiding huntington through the depths of the financial crisis, returning it to profitability far sooner than anyone expected, and positioning it as a retail banking force in its primary markets.”
huntington was praised for the contrarian moves that have helped us surpass the competition. specifically, the magazine recognized these achievements:
ranked as the country’s no. 3 small business administration lender in number of loans for the past three years*;
innovative 24-hour grace® and asterisk-Free Checking® products;
a return to profitability sooner than expected in 2010; record-setting household growth; unprecedented in-store branch expansion; significant automobile lending expansion; increased market share; First-of-its-kind relationship with the Ohio state university; and inspirational colleague involvement in Pelotonia.
the #1 sba lender in Our regiOn
at huntington, we believe in growing the local
economy by supporting small businesses and
the jobs they create. today, we are the #1 sba
7(a) lender in the region made up of Indiana,
kentucky, ohio, Michigan, west virginia and
western Pennsylvania.*
source: u.s. small Business association from october 1, 2009, through June 30, 2012.
*
aWardsand reCOGnitiOn
30 31
\
Central ohio region
adena health Care Centers
after School all Stars
american heart association
american red Cross
Ballet Met
Big Brothers, Big Sisters
Blanchard valley health Foundation
Canine Companions
CaPa
CatCo-Phoenix
Catholic Social Services
Center for healthy Families
Childhood league Center
Children’s Center for Development enrichment (oakstone)
Children’s hunger alliance
City Year
Cohhio
Columbus College of art and Design
Columbus Community Foundation
Columbus Downtown Development Corp.
Columbus gay Men’s Chorus
Columbus Metropolitan library
Columbus Montessori education Center
Columbus Museum of art
Columbus School for girls
Columbus Symphony
Communities in Schools
Community arts Project at the King arts Complex
Community Development for all People
Community Shelter Board
Consumer Credit Counseling
Creative living
Directions for Youth and Families
easter Seals
Franklinton Development association
Furniture Bank of Central ohio
godman guild
granville historical Society
greenlawn Cemetery association
heinzerling Foundation
heritage ohio
homes on the hill Community
huckleberry house
i Know i Can
Jazz arts group
Kidsohio.org
lifeCare alliance
lincoln theatre association
Marburn academy
Maryhaven inc
Mentoring Center of Central ohio
Methodist theological School of ohio
Midohio Food Bank
Mt. Carmel Foundation
nationwide Children’s hospital
national Church residences
national Kidney Foundation
new Directions Career Center
ohio health
opera Columbus
Pelotonia
Prevent Blindness ohio
Pro Musica Chamber orchestra of Columbus
Salvation army
Schottenstein Chabad house
St. Stephen’s Community house
St. vincent Family Centers
techColumbus
thurber house
united Way
Westerville area resource Ministry
Wexner Center for the arts
Women’s Fund of Central ohio
YWCa
Zane State College Foundation greater aKron/Canton region
akron-Canton regional Foodbank
artsinStark
ashland university
asian Services in action
Community Building Partnership
Crossroads hospice
east akron neighborhood Development Corp.
garaway athletic Boosters
Kent State university Foundation
Kiwanis Club of Canton
Mustard Seed Development Center
Stark Development Board
tuscarawas County university Foundation
united Way
university of Mount union
YMCa
greater ClevelanD region
alzheimer’s association
american heart association
american red Cross
arthritis Foundation
Botanical gardens
Boys and girls Clubs
Care alliance health Center
Centers for Families and Children
City Year
Cleveland action to Support housing
Cleveland Clinic Children’s hospital
Cleveland Zoological Society
College now
Cuyahoga Community College Foundation
Diversity Center of northeast ohio
global Cleveland
gordon Square arts District
great lakes Science Center
greater Cleveland Sports Commission
harvest for hunger
hunger network
Jewish Federation
Juvenile Diabetes research Foundation
network for neighborhood Success
old Stone education Center
ronald McDonald house
PlayhouseSquare Foundation
Shoes and Clothes for Kids
team neo
transitional housing inc.
united Way
university Circle, inc.
university hospitals
upside of Downs
virginia Marti College Foundation
WomenSafe, inc.
Youth opportunities unlimited Mahoning valleY region
american red Cross
associated neighborhood Centers
Community Food Warehouse
Kent State university Foundation
new Castle YMCa SCore
united Way
veterans’ outreach
Youngstown State university
YWCa
northWeSt ohio region
arts Commission of greater toledo
Bank on toledo
Bowling green State university
huntington Center
local initiatives Support Corporation
Mercy health System
Promedica health System
regional growth Partnership
Salvation army
toledo Fair housing Center
toledo Museum of art
toledo Public library
toledo Symphony
toledo Zoo
united north
united Way of greater toledo
university of toledo
valentine theater
YWCa Southern ohio/KentuCKY region
accounting For Kids
aiDS resource Center ohio
air Force Museum Foundation
american heart association
andy & Jordan Dalton Foundation
Big Brothers, Big Sisters
Chatfield College
Cincinnati Ballet
Cincinnati Children’s Dental Care Foundation
Cincinnati Playhouse in the Park
Cincinnati Symphony orchestra
Cincinnati Zoo & Botanical garden
Clark State Foundation
Community Foundations
Crime Stoppers
Dayton Children’s hospital
Deaconess association Foundation
heartstone Foundation
highland Foundation
home ownership Center of Cincinnati
Mercy neighborhood Ministries
northern Kentucky Community action Commission
oneCity
the Point
rocking horse Community health Center
ronald McDonald house
Salvation army
SmartMoney Community Services
Society of St. vincent De Paul
Springfield arts Council
Springfield interfaith hospitality network
Stepping Stones
talbert house
united Way
university of Cincinnati’s economics Center for education & research
university of Cincinnati Foundation
university of Dayton
urban league of greater Cincinnati
vision 2015
WCet
Welcome house of northern Kentucky
Working in neighborhoods
Xavier university
YMCa
eaStern MiChigan region
a hole in the roof Foundation / have Faith haiti
aCCeSS
alzheimer’s association
america Diabetes association
american heart association
aMr alliances
the arC of oakland County inc
arise Detroit
arthritis Foundation
Childhelp Michigan
Community housing network
Cornerstone Schools association
Detroit 300 Conservancy
Fair housing Center
Focus: hope
Forgotten harvest
gleaners Community Food Bank
grandmont rosedale Development Corp.
the guild of SJh and MC haven
Jewish vocational Services
MCC Foundation
Michigan education trust
Michigan hispanic Chamber
Michigan roundtable for Diversity and inclusion
Michigan Women’s Foundation
Michigan Youth appreciation Foundation
Mount Clemens rotary Club
national Kidney Foundation
neighborhood Service organization
noella and Jack russo Family Foundation for the Burger School for the autistic
oakland County Bar Foundation
orchards Children’s Services 33
Prepared 4 life lemonade Day
Presbyterian villages of Michigan
ronald McDonald house
Salvation army
SBaM Foundation
Southwest Solutions
Special olympics
thaW (the heat and Warmth Fund)
utica Community Schools Foundation
variety the Children’s Charity
the vattikuti invitational
Warm training Center
Yatooma’s Foundation for the Kids WeStern MiChigan region
american heart association
american red Cross
aquinas College
artPrize
Bethany Christian Services
Beacon hill at eastgate
Big Brothers, Big Sisters
Boys and girls Club
Calvin College
Catholic Charities
CeDaM
Cheff therapeutic riding Center
Child & Family Services of northwestern Michigan
Clark Foundation
D.a. Blodgett - St. John’s home
Davenport university
Degage Ministries
Dwelling Place of grand rapids
Fair housing Center of West Michigan
Father Fred Foundation traverse City
Ferris State university
Frederik Meijer gardens & Sculpture Park
goodwill industries
grand rapids african-american health institute
grand rapids art Museum
grand rapids Ballet
grand rapids Community College
grand rapids Public Schools
grand rapids Symphony
grand valley State university
helen Devos Children’s hospital
holland home Foundation
holland Public Schools
home repair Services of Kent County
hope College
hope network
inner City Christian Federation
interlochen Center for the arts
Kalamazoo neighborhood housing Services
Kalkaska Memorial Medical Center
Kalkaska Public Schools
Kuyper College
legal assistance Center
linC Community revitalization, inc.
Mecosta County Medical Center
Metro health hospital Foundation
Michigan State university
Michigan Women’s Foundation
Michigan Women’s historical Center
Michigan Works – ottawa County
Munson healthcare regional Foundation
Muskegon Museum of art
Muskegon Public Schools
northern Michigan helping hands
opera grand rapids
Paws with a Cause
Pediatric oncology resource team
Pilgrim Manor
Pine rest Foundation
Porter hills Foundation
Presbyterian villages of Michigan
ready For School early Childhood literacy
Saint Mary’s Doran Foundation
Spectrum health Foundation
St. Cecilia Music Society
Sunset retirement Communities
traverse health Clinic
true north Community Services
united Way
Wedgwood Christian Services
West Shore Symphony
Western Michigan university
Women’s resource Center
YMCa Central inDiana region
Ball State university
Center of leadership Development
Central indiana Community Foundation
Child advocates inc.
Children’s Bureau, inc.
College Mentors for Kids
Community action of greater indianapolis
Conner Prairie
Develop indy
hamilton County area neighborhood Development (hanD)
harrison Center for the arts
homestead Consulting Services lafayette
horizon house
immigrant Welcome Center
indiana Community action association
indiana Sports Corporation
indiana tornado Disaster relief Fund
indianapolis Downtown inc.
indianapolis neighborhood housing Partnership
indianapolis Symphony orchestra
indy’s Campaign for Financial Fitness
King Park area Development Corp.
local initiatives Support Corporation
Marion County Commission on Youth
Marion County Sheriff Memorial
noble of indiana
outreach inc.
Pathway resource Center
reach for Youth inc
Salvation army
St. Mary’s Child Center
Starfish initiative
united Way
uSo of indiana
visit indy
Wheeler Mission PittSBurgh region
allegheny Conference
american heart association
animal Friends
auberle
Bayer Center for nonprofit Management
Big Brothers, Big Sisters
B-PeP
Bishop Canevin high School
Catholic Charities
the Children’s home
Children’s hospital Free Care Fund
City high School, Pittsburgh
City Mission of Wheeling, Wv
Community action Southwest
Community health Clinic
Consortium for Public education
Crossroads
Dollar energy Fund
economics Pa
ellwood City revitalization
Fallingwater
Family tyes inc.
Fourth Street health Clinic
Friendship Circle
gateway rehab
geneva College
homeless Children’s Fund
Jefferson Behavioral health
Jewish Federation
laroche College
lincoln Performing arts Center
little Sisters of the Poor
lifesteps
Manchester Bidwell
McCray house, Wheeling, Wv
Mcguire Memorial
McSummerfest
the Montour trail Council
neighborWorks of Western Pennsylvania
new Kensington Winter Festival
north Catholic high School
northshore Community alliance
northside leadership Conference
northside urban Pathways
Pittsburgh Community reinvestment group
Pittsburgh history & landmarks
Pittsburgh opera
Pittsburgh Project
Pittsburgh Promise
PulSe
red Cross
Salvation army
Sharing & Caring, inc.
Small Seeds Development, inc.
Spina Bifida association
St. Clairsville elementary School Community Playground Project
three rivers adoption
tiger Pause
Western Pennsylvania Conservancy
Western Pennsylvania School for the Deaf WeSt virginia region
alzheimers association
american heart association
appalachian Children’s Chorus
arts Council of Kanawha
autism Society
auxiliary to united hospital Center
Big Brothers, Big Sisters
Big green Scholarship Foundation
Bill Young Memorial Foundation
Boys and girls Club
Cabell huntington Children’s hospital Foundation
Charleston area Medical Center Foundation
Camden Clark Foundation
Center for rural health
Clarksburg league for Service
Concord university
Daymark
Dollar energy Fund
emerson elementary
Fairmont Catholic Foundation
First tee of West virginia
Foundation of Monongalia general hospital
genesis Youth Crisis Center
habitat for humanity
harrisville elementary School
hospiceCare
Kanawha Charleston humane association
Kanawha Pastoral Counseling Center
Marshall university Foundation
Medbrook Children’s Charity
Milan Puskar health right
Mountaineer Food Bank
nick null Memorial Foundation
nitro Food Pantry
rea of hope
religious Coalition for Community revival
rivesville elementary / Middle School
roark Sullivan lifeway Center
ronald McDonald house
St. Mary’s Medical Center Foundation
thomas Memorial and St. Francis hospitals Foundation
united health Foundation
united Way
West Side Main Street
West virginia grantmakers
West virginia Public theatre
West virginia university Children’s hospital
YMCa
YWCa
COrPOrate CharitabledOnatiOnstotal giving in 2012: approximately $6.3 million
2012 COrPOrate sOCial resPOnsibility rePOrt
Trademarks of The Ohio State University® used under license.
The Huntington National Bank is an Equal Housing Lender and Member FDIC. ®, Huntington®, 24-hour Grace® and Asterisk-Free Checking® are federally registered service marks of Huntington Bancshares Incorporated. Huntington.® Welcome.TM is a service mark of Huntington Bancshares Incorporated. The 24-Hour Grace® system and method is patented. U.S. Pat. No. 8,364,581. ©2013 Huntington Bancshares Incorporated.
