WELFARE FACILITY PROVIDED TO EMPLOYEES BY BANK OF INDIA project report

Visit hrmba.blogspot.com for more project reports, presentations, notes etc.

Visit hrmba.blogspot.com for more project reports, presentations, notes

etc.

PROJECT REPORT ON “WELFARE FACILITY PROVIDED TO EMPLOYEES BY BANK OF

INDIA “

SUBMITTED IN PARTIAL FULFILLMENT OF REQUIREMENT FOR THE AWARD OF IN DIPLOMA IN BUSINESS

MANAGEMENT

TO RASHTRASANT TUKDOJI MAHARAJ NAGPUR UNIVERSITY, NAGPUR

FOR THE ACADEMIC YEAR 2009-10



INDEX

SR.

NO

CHAPTER PAGE NO

Executives summary

1 Introduction

2 Bank of profile

3 About welfare facility

4 Research Methodology

5 Data analysis and tabulation

6 Observation and conclusion

7 Bibliography

8 Questionnaire.



EXECUTIVE SUMMERY

Welfare means faring or doing well. It is a comprehensive term, and refers to

the physical, mental, moral and emotional well-being of an individual.

Further, the term welfare is a relative concept, relative in time and space. It

therefore, varies from time to time, region to region and from country to

country

Bank of India is one of the premier banks in the country providing welfare

facility in addition to a good salary. Bank is spending lot of money on the

employee welfare. The expenses spent by the organization are less in return

to the benefits which it receives from the employee’s hard work. Welfare

facility provided by organization is unique for all the employees. The only

difference is that the top level officers receive some additional facility along

with routine one.

With the help of the project on attempt is made to study the welfare measure

provided to employees. What is the procedure, time required for sanctioning

welfare facility and such other basis policies of the organization.

The study is based on the information collected from respondent through

questionnaire. The data analyzed is presented in the form of graphs and on

the basis of that conclusion are made. In the last, the required suggestions

are given.

After analyzing the data it is found that the employees are satisfied with the

welfare facilities provided to them by the bank.


etc.



CHAPTER 1: INTRODUCTION

Welfare is based concept employees welfare is a comprehensive term

including various services, benefits and facilities offered by the employees

thought such a generous fringe benefits the employers makes life worth

living for employees the welfare amenities extend in addition to normal

wages & other economic rewards available to employees as per the legal

provision.

The various welfare measures provided by the employees will have

immediate impart on the health, physical & mental efficiency, alertness,

moral & overall efficiency of the workers & there b contribution to the highest

productivity.

Welfare measures may also be provided by the government trade unions,

and non-government agencies in addition to the employer. The basics

purpose of welfare facility is to enrich the life of employees and keep them

happy and contended.

1) SCOPE

The labor investigation committee- anything done for intellectual physical,

moral and economic betterment of the workers, weather, by employers or

government or other agencies over and above what is normally expected on

the part of the contracted benefits for which workers may have bargained.

The committee on labour welfare- today, welfare is generally accepted by

employers. The state steps into widen the area of the applicability only.

Welfare is being looked at as social right of workers. The committee

described it as a social security measures that contribute to improve the

condition under which workers are employed in India. (1969 report) labour

welfare includes both statutory as well as non statutory activities undertaken

by the employers, trade union & both the central & state government for the

physical & mental development of workers.



2) IMPORTANCE

The benefits are of great importance to the worker which he is unable to

secure by himself. The scheme of labour welfare may be regarded as a wise

investment because these would be the profitable returns in the form of great

efficiency.

The working environment in a factory adversely affects excessive heat or

cold, noise, fumes, dust or lack of sanitation and pure air. Such oppressive

conditions create health problems for workers. These have to be contained

through preventive steps aimed at improving the lot of workers.

Another reason in fovar of welfare work is called as social invasion of the

factory. Workers fare lot of adjustment problem where they take up factory

work. The longest environment, noisy machines, Slum area. To escape from

such trying condition, the worker signs of indiscipline. Such changes known

as the social invasion of the factory, call for extra inducements in the

workplace. In addition to normal wages, so that the workers begin to enjoy a

fuller and richer life.

3) OBJECTIVES OF THE WELFARE PROGRAMMES

The important objectives of the welfare are.

1) To boost up employees moral

2) To motivate the employees by identifying and satisfying these

unsatisfied needs.

3) To provide qualitative work environment and work life

4) To provide security to the employees against social risks like old age

benefits and maternity benefits

5) To protect the health of the employees and to provide safety to the

employees against accidents

6) To create a sense of belongingness among employees & to retain

them. Hence, fringe benefits are called golden.



4) TYPES OF WELFARE FACILITY

Welfare service may broadly be classified into two categories

1) Intramural activities which are provided within the establishment such

as latrines & urinals, crèches, rest centers, canteens, uniform, library,

medical aid, subsidized food, shift allowance etc.

2) Extramural activities which are undertaken outside the establishment

such as family planning, child welfare, co-operative stores, credit

societies, vocational guidance, holiday hams, leaves travel facilities,

transport to and from the place of work etc.

Intramural & Extramural welfare Activities

Intramural Extramural

Drinking water Housing

Toilet Educational Facility

Crèches Maternity benefit

Washing & bathing facility Transportation

Rest shelter Sport facility

Uniform & protective clothing Leave travel

Recreation facility Vocational training

Canteen Holiday homes

Subsidies food Co-operative stores

Medical aid Fairprices shops

Social insurance

Labour welfare may also be divided into two categories

1) Statutory welfare work comprising the legal provision in various pieces

of labour legislation

2) Voluntary welfare work includes those activities which are undertaken

by employers for there worker voluntarily. Many employers, nowadays,

after the following welfare amenities voluntarily



1) EDUCATION

A scheme of worker’s education was envisaged on an all India basis by the

government of India, way back in 1957. After assessing the scheme, the

National Commission on labour, 1969 (NCL), felt that the scheme is not

protect and requires improvement the committee on labour welfare (CLW),

1969, recommended that trade union should assume on active role in

educating workers and run schools for promoting literacy among the children

of workers. To be effective, the programme of workers education should be

formulated administered and implemented by the trade union themselves.

Education facility for workers children are usually in industrial town ship in

the form of school, college set up by the government or by employers. Many

employers so far have been generous in meeting the cost of books; annual

fee etc, on a voluntary basis, there is no statutory obligation in respect of

education for workers children in any industry except in plantation.

2) HOUSING

An industrial housing scheme was introduced in 1952 under this scheme; the

central government offers loans to industrial workers for constructing houses

at concessional rate. The low income group housing scheme (1954), subsidies

housing scheme for economically worker section of society (1952), rural

house-site-cum-hut construction scheme for landless workers (1971) has also

been introduced to reduce the housing shortage to workers.

3) TRANSPORTATION

The committee and worker labour welfare, 1969 recommended the provision

of transport facility to workers so that they can reach the workplace

punctually and comfortable.

4)RECREATION

Through there is no statutory stipulation in this area progressive employers

both in the public and private sector consciously offered facility for recreation



sports and cultural activities for example- companies like NIIT and TISCO

have appointed a chief fun officer to take care of parties and functions held

on every Friday. In addition to holiday packages, dating allowances,

anniversary, birthday gift, games and competition and weekend & eating

session.

5)OTHER FACILITY

These are basically intended to improve the comfort level of workers while at

work & include the following

Canteen, restroom and lunchroom

Washing facility, medical aid, leaves travel

Consumer cooperative stores.

CHAPTER 2: PROFILE OF THE BANK

BANKING SYSTEM



Without a sound and effective banking system in India it cannot have a

healthy economy. The banking system of India should not only be hassle free

but it should be able to meet new challenge posed by the technology and any

other external an internal factors for the past three decades India’s banking

system has several outstanding achievement to its credit. The most striking

is its extensive reach. It is no longer confined to only metropolitan or

cosmopolitan in India. In fact, Indian banking system has reached even to the

remote corner of the country. This is one of the main reasons of India’s

growth process.

The Bank of India was founded in 7th sep 1969 now, Bank of India ,is a body

corporate constituted under the banking companies act, 1970, which its head

office at star house, plot no C-5,G block, Bandra-Kurla Complex, Bandra East.

Mumbai -400051. The bank is doing the business of banking which means the

accepting of deposits for the purpose of lending or investment, of deposit of

money from the public, repayable on demand or otherwise, withdrawal by

cheque, draft, order or otherwise in addition to the business of banking bank

is also engaged in other forms of business as contemplated under sec 6(1) of

the Banking Regulation Act, 1949. [The government of India come up with

the Banking Companies Act,1949 which was later changed to Banking

Regulation act 1949 as per amending Act of 1965 Reserve Bank of India was

vested with extensive power for the supervision of banking in India as the

central banking authority. ]

The Bank of India has undergone various phases in its growth path over the

last one hundred years the “Growth of Bank of India was phenomenal,

especially after nationalization in the year 1969 attaining the status of a

national level player in term of geographical reach.

Today, BOI occupies a premier position in the committee on Indian banks,

emerging as the largest nationalization Bank of India in terms of aggregates

business volume for 2008-09 with an unbroken record of profits since its

inception, BOI continuous its winning performance in a year of Accolades &

Awards.



ACCOLADES & AWARDS

NDTV profit business leadership awards 2008- Best PSU bank

BT-KPMG best bank study- India’s best bank

D & B-Rolta corporate Award 2008-Top Indian companies

CIO green IT awards

“The Most Trusted Brands” (MTB) 2009 as follows

NDTV profit business leadership Awards -2009- best PSU bank

Outlook money NDTV profit award-2009- best education loan provider-runner

up

Over the years, the bank has been improving the market position to emerge

as a major “financial conglomerate” with as many as nine subsidiaries/

sponsored institutions/ joint venture in India and abroad. The bank has a pan

India presence, with over 2672 branches across all geographical segment &

337 bank’s ATMs & also including cover 12500 networked ATMs in India &

bank has also providing internet & mobile banking services and most of the

branches offering ‘Anywhere Banking’ services.

BOI has made a distinctive marks in various corporate social responsibility,

namely, serving, national priorities, promoting rural development, enhancing

rural self employment through several training institutes, spearheading

financial inclusion objectives etc. in fact deeply rooted in the banks founding

principles “A good bank is not only the financial heart of the community, but

also one with an obligation of helping in every possible manner to improve

the economic condition of the common people”. These insightful words of the

founder continue to resonate even today in serving the society with a

purpose

The bank strongly belives that the next century is going to be equally

rewarding and evenful not only in service of the nation but also in helping the

bank emerge as a “global bank with best practices”. This justifiable belief is

founded on strong fundamental, customer centricity, enlightened leadership

and a family like work culture.



VISION

To emerge as a best practice bank by pursuing global benchmarks in

profitability operational efficiency, asset quality, risk management &

expanding the global reach

MISSION

To provide quality banking services with enhance customer orientation,

higher value creation for stakeholder & to continue as a responsive corporate

social citizen by effectively blending commercial with social banking.

BANKING SCHEME

1) STAR DHANVANTARI SUVIDHA SCHEME



Loan for the medical professional to set up now clinic, expansion of existing

clinic, purchase of equipment, etc. up to Rs.50 lakhs, payable in EMIs within 7

years

2) PRIYADARSHANI YOJNA

Scheme for all types of women entrepreneur engaged in economic activities

such as micro and small entrepreneur, artisans, professional & self employed,

including for the purpose agriculture and higher education. We offer

concessional rate of interest up to 11, on the application rate, besides other

relaxed term/ condition.

3) SCHEME FOR TAX RETURN PREPARER

A new scheme introduced with a view to providing employment to educated

youth who are trained as tax return prepares. One can avail loan up to

Rs.75,000/- with relaxed term/ condition

4) STAR LAGHU UDYOG SUVIDHA

Borrowers whose unit enjoys limits in excess of Rs.10 lacs and having net

profit at least during the last 8 years and annual turnover in excess of Rs.50

lacs, are eligible for an additional advance facility of 50% of the regular limits

enjoyed, subject to maximum Rs.50 lacs, to meet temporary liquidity

constraints.

5) NORMAL GRAM YOJNA

As a part of our corporate social responsibility, our bank has launched rural

sanitation scheme to provide civic and personal lygines facility by providing

assistance for construction of low cost toilet in rural areas. Our banks has so

far sanctioned 24364 rural household for construction of toilets and ensured

100% sanction in 312 villages in the state of Maharashtra. The outstanding

under the scheme is Rs. 15.02 crore.

6) JANASHREE BIMA YOJANA



Janashree Bima Yojana, a death-cum-disability insurance scheme for the

member of self help women group credit linked to the bank is being

implemented. It provides life insurance cover to the rural and urban poor

person living below poverty line and marginally above poverty line.

Additionally a scholarship allowance (Under Shiksha Sahyog Yogana) is also

available to the children of the members of women SHG. The standard will

get scholarship of Rs.600/- per half year per child for a maximum period of 4

years. The bank has signed move with LIC to implement the scheme through

our brands upto 30.06.2009. Bank has covered 52410 women 8 HG members

under Janashree Bima Yojana.

7) SCHEME FOR SOLAR WATER HEATERS

Solar water heater with both flat plate or evaluated tubular collectors (of the

size) for any end users such as individual, institutions, non commercial

organizations/ commercial organization (hotel, hospital, etc) financing up to

85% of the lost of the project. The equipment has to be purchased from

B) DEPOSITED SCHEME

1) STAR SURAKSHA SAVING BANKS DEPOSIT SCHEME:-

An unique account for individual (excluding NRI) with host of benefit including

accidental death benefit and one DD free of cost every month which helps to

remit money to our door once every month. The minimum balance is kept at

Rs.500/-

2) STAR BENEFIT CURRENT DEPOSIT SCHEME

A unique product for every one especially for trader & manufactures with 2

tree DDs in a month. This helps in purchasing goods/ row material and facility

of depositing cheque at any branch of BOI having BOI Br. For its clearing at

question through banks star speed cheque collection scheme free at cost

which save time as well as cost. The minimum AQB is kept at Rs.5000/-



3) STAR SAVING PLUS: - (PRIVILEGE CUSTOMER)

Convenience of saving account and return of fixed deposit star saving plus

offer a host of benefit in a minimum balance of just Rs.25,000 in SB and

Rs.5000 in TD

4) DEPOSIT SCHEME FOR GLOBAL INVESTOR/ NRI/ PIO’S

Yield enhancing scheme products for global Investor/ NRI’s/PIO’s available.

5) STAR SUPREME FLOATING RATE DEPOSIT SCHEME

For high net worth individual firm, companies, society, trusts & other

corporate bodies, deposit of minimum amount Rs.5 lakh for a lenure of 91

days to 5 years will earn variable interests. We also have other regular host

of demand & time deposit scheme at the most competitive rates yealding

high returns.

C) BANK LOAN SCHEME

1) STAR EDUCATION LOAN

The student of Indian nationality having good academic record who has

secured admission to professional/ technical course in India or abroad.

2) STAR HOME LOAN

For construction/ purchase of house/ flat Rs.300 lakh

For repairs/ renovation/ extension/ addition Rs.20 lakh

For purchase of plot Rs.30 lakh

3) STAR PENSION LOAN

For regular pensions or family pensions drawing regular monthly pension

through bank.



D) OTHER SERVICES

1) STAR POWER SALARY ACCOUNTS SCHEME

For the employees of institutions with 25 or more employees in the net salary

brackets of Rs.10, 000 per month or more

2) INTERNATIONAL DEBIT CUM ATM CARD

For the saving current and overdraft account holder who are authorized to

operate open there account singly

3) PENSIONS CREDIT CARD

For all principle pensioners during pension through Bank of India branches

who are below the age of 70 years. Pensioners include state, central, military/

defense, banks, railway pensioners, family pensioners are not eligible.

4) PENSION DELIVERY AT DOORSTEP

Bank of India introduced a friendly initiative for the convenience of pensioner.

Pension delivery to the pensioner to be made at their place of residence

through post offices.

5) ONLINE BANKING SERVICES

A) STAR CONNECT INTERNET BANKING

a customer friendly facility available free of cost to all the retail and

corporate customer of cover 1200 care banking solution and multi branch

banking enabled branches. The service provide to across your account in one

or more branches under a single login.

B) ONLINE BOOKING OF INDIAN AIRLINES TICKETS

Travel ticket booking made easy. Customers can select there flight, provide

necessary details and pay through internet banking.



BANKS SUBSIDIARIES/ ASSOCIATED

REGIONAL RURAL BANKS (RRBS)

Regional Rural Banks sponsored by our banks in 45 districts in the state of

M.P., Orissa, Gharkahnd & Maharashtra

BOI SHAREHOLDING LTD

A joint venture with Bombay Stock Exchange to manage the BSE clearing

house activity

SECURITY TRADING CORPORATION OF INDIA LTD

Bank is the single largest stakeholder with 29.95% stake in its equity

BANK OF INDIA (TANZANIA LTD)

The wholly owned subsidiaries was incorporated on 16.07.07 first branch of

the subsidiary was opened in Das-es-salaam on 22.04.08



CHAPTER 3: ABOUT WELFARE FACILITY

BOI provide the following welfare facility to their employees .

1) Canteen

2) Housing rent allowance

3) Holiday home

4) Reimbursement of educational benefit

5) Good working condition

6) Reimbursement of expenses towards medical check-up

1) CANTEEN

A good and well maintained canteen facility is available at the bank

premises, for employees. Also foodstuff are supplied at subsidized prise in

canteen

2) HOUSING RENT ALLOWANCE

BOI is provide cheap & recent house rent allowance facility to there

employees and also bank average for housing loan to employees and

encourage them to construct house.

3) HOLIDAY HOME

BOI established holiday homes at a number of hill station, health resort &

other countries with low charges of accommodation, so as to encourage

employees to use this facility for rest in a salubrious environment.

4) REIMBURSEMENT OF EDUCATIONAL BENEFIT

The scheme is intended to reimburse educational expenses incurred by

employees for educating his/ her children and/or by self for persecuting

higher studies.



5) GOOD WORKING CONDITION

working condition in bank are excellent the environment is neat and

clean everywhere & at, premises gardening is done so that greenery is

there the pleasant environment of bank keeps employees fit & fine

6) REIMBURSEMENT OF EXPENSES TOWARDS MEDICAL CHECK-UP

Employees above 40 year of age are covered under the scheme

reimbursement is permissible toward medical check-up of spouse also.

Reimbursement is permitted once doing the year. An employee claiming

for reimbursement has to submit the bill and a certificate from the doctor

stating that the employee/spouse has/ have undergone total medical-

check up.

BOI provide the following special welfare facility. This facility is

provide to the top level officers only

1) OFFICIATING ALLOWANC

2) DEPUTATION ALLOWANCE

3) MEDICAL AID

4) DEPUTATION TO TRAINING CENTER

5) REIMBURSEMENT OF TRAVELING EXPENSES ON MONTH

CONSOLIDATED BASIS.

1) OFFICIATING ALLOWANCE



6% of BP pm. Provided the period of officiating is not less than 7 days in a

calendar month or a continuous period of 7 days. This allowance will rank

for PF only.

2) DEPUTATION ALLOWANCE

if an officer is deputed to serve as a member of the facility in any teaching

establishment of the bank he shall be eligible to a deputation allowance at

4% of his BP subject to a maximum of Rs.750/- pm. however, if deputed to

an outside organization and does not opt for the scale of that organization

then the deputation allowance will be 7.75% of the basis pay subject to a

maximum of Rs 1500pm

3) MEDICAL AID

The reimbursement of bed charges, zonal manager has to authorized, for

sanctioning charges for officers for treatment of self, up to Rs.1000/- for

officer in scale IV & above and up to Rs.750/- for officer up to scale III and

for charges incurred over the aforementioned amount zonal authority may

recommended to H.O. for reimbursement 100% reimbursement for office

who dies in harness.

Bed charge on hospitalization involving admission in ICU/ICCU, scale IV

and above Rs.2000/- per day and up to scale III Rs.1500/- Per day.

4) DEPUTATION TO TRAINING CENTER

I) Load Trainees:- Rs.75/- per day for Mumbai & Delhi (Noida) Rs.60/- per

day for the other centers



5) REIMBURSEMENT OF TRAVELING EXPENSES ON MONTH

CONSOLIDATED BASIS.

Eligible officer who own and use a vehicle for bank’s works have option to

claim reimbursement of traveling expenses either or monetary basis or in

term of consumption of petrol per month. Optioned can be exercised only

once and will not be allowed to be change in type of vehicle and/ or place

of posting. Promotee officers during the probationary period and DRU’s

during the first year of probation are not eligible. However, they may be

reimbursed actual expenses incurred by them.

CHAPTER 4: RESEARCH METHODOLOGY



Research methodology is a way to systematically solve the research

problem. In it we study the various steps that are generally adopted by

the researcher in studying his research problem along with the logic

behind them. It is necessary for the researcher to know not only the

research method as technique but also the methodology. Thus, “when we

talk at research methodology we not only talk of the research method but

also consider the logic behind the methods we use in the contest of our

research study and explain why we are using a particular method or

technique and why we are not using other so that research results are

capable of being evaluated either by the researcher himself or by other”.

OBJECTIVES

The main aim of research is to find out the truth which is hidden and

which has not been discarded as yet. Through each research study has its

own specific purpose, we may think of research objectives as falling into a

number of following broad grouping.

1) To gain formality with a phenomenon or to achieve new insight into it.

2) To portray accurately the characteristic of a particular individual,

situation or a group.

3) To determine the frequency with which something occur or with which

it is associated with something else.

4) To test a hypothesis of a casual relationship between variable.

NEED OF RESEARCH METHODOLOGY



HR research is the process of evaluating the effectiveness of human

resources, policies and practices and developing more appropriate once. It

include

1) Conducting morale, attitude, job satisfaction and behavior surveys

2) Collecting data and information regarding wages, cost-benefits

analysis of training, benefits, productivity, absentism, employee

turnover, strikes, accidents, operations, working hours, shifts etc.

3) Tabulating computing and analyzing the data and information.

4) Report writing and submission to the line managers

5) Finding out the defects and shortcoming in the existing policies,

practice etc.

6) Developing more approximate policies, procedure, and programmer of

personal.

OBJECTIVE OF THE STUDY

Main objective

The main objective of carrying out line topic is to study welfare facilities

provided by Bank of India to the employee.

OTHER OBJECTIVES

a) To analyze the procedure regarding how the welfare facilities are

provided to the employees by the bank.

b) To know the satisfaction level of employees about welfare facilities &

view towards the bank policies of providing welfare facility

HYPOTHESIS

The employees are satisfied with the welfare facilities provide to them by

the bank

a) Welfare facilities provide by the Bank of India are best

b) Welfare facilities in this organization are quite wide ranging.



RESEARCH DESIGN

“A research design is the arrangement of condition for collection and analysis

of data in a manner that aims to combine relevance to the research purpose

with economy in procedure.

Infact, the design of research study is descriptive as it is intended to describe

to factor study is descriptive as it is intended to describe to factors that

management is likely to be interested in such as employees feeling as

opinion towards organization, and also about organizational employees

welfare and organizational establishment

RESEARCH INSTRUMENT

Questionnaires are used as a research instrument in the study. Primary data

is collected through personal interview method.

Method of sampling

Probability sampling method is used for the study, as it is also known as”

random sampling” under this sampling design, every item of the universe has

an equal channel of inclusion in the sample.

Random sampling from a finite population refers to that method of sample

selection which gives each possible sample combination an equal probability

of being picked up and each item in the entire population to have an equal

chance of being included in the sample. Thos applies to sampling without

replacement i.e. once an item is selected for the sample it looks can not

appear in the sample again.

Sample size of study

Sample size is part of total unit,which comes into respondent group . there are total number of 30 employees were interacted to study this topic ,hence the sample size of the study is 30.



DATA COLLECTION

PRIMARY DATA

Personal interview method is used for collected information from the

employees through questionnaire

SECONDARY DATA

Secondary data is collected from referring books and websites of Bank of

India

THE SAMPLE

Questionnaire were prepared by keeping in mind the facility that are

extended to employees the research instrument used has helped personally

knowing the feeling of employees.

For completing the project study more emphasis is given an primary source

of data and its analysis for maintaining the accuracy, reliability and for good

result regarding the project study undertaken.

CHAPTER 5: DATA ANALYSIS AND TABULATION



Data analysis

Process of data can be categories into :

1) Editing

2) coding

3) classification

4) tabulation

The data after collection has to be proceed & analyze in accordance with

the outline laid down for the purpose at the time of developing the

research plan this is essential for a scientific study and for ensuring that

we have all relevant data for making contemplated comparison and

analysis

Technically speaking, processing implies, editing, coding, classification

and tabulation of collected data so that they are amenable to analysis the

term analysis refers to the computation of certain measure along with

searching for pattern of relationship that exist among data group thus ,“In

the process of analysis, relationship or differences supporting or

conflicting with original or new hypothesis should be subjected to

statistical test of significance to determine with what validity data can be

said to indicate any conclusion.”

The concept of processing and analysis, can now proceed with the

explanation of all the processing operations-

1) EDITING-

Editing involves a careful scouting of the completed questionnaire add/ or

schedules. Editing is done to assure that the data are accurate, consistent

with other facts gathered, uniformally entered, as completed as possible

and have been well arranged to facilitate coding & tabulation

2) CODING



Coding is necessary for efficient analysis and through it the several replies

may be reduced to a small number of classes which contain the critical

information required for analysis. Coding decision should usually be taken

at the designing stage of the questionnaire.

3) CLASSIFICATION

The necessities classification of data which happen to be the process of

arranging data in group or classes on the basis of common characteristic

of data having a common characteristic are placed I one class and in this

way the entire data get divided into a number of group or classes.

4) TABULATION

Tabulation is the process of summarizing row data & displaying the same

in compact form (i.e. in the form of statistical tables) for further analysis.

In a broader sense, tabulation is an orderly arrangement of data in

columns & rows.

DATA INTERPRETATION



Ques 1: How many Welfare facility are you availing on routing basis?

Observation

All the employees of Bank of India availing routine Welfare Facility 50%

employees say that they are availed 10 & above Welfare Facility and

reset of 40% & 10% employees saying that they are availing 1 to 5 and 5

to 10 Welfare facility respectively.

Ques 2: How many special welfare facilities have you availed?



Observation

80% employees says that they are availing 1 to 5 special welfare facility

rested 20% employees are not availing any special welfare facility.

Ques3: How much time it will take sanctioning a routine welfare facility?



Observation

From the chart it is observed that, all employees says that for sanctioning

a routine welfare facility time require is 1 to 2 week.

Ques 4: How much time it will take sanctioning a special welfare facility?



Observation

From the above chart it is observed that 90% employee’s say that for

sanctioning a special welfare facility time required is 1-2 week. & 10%

employees says that time required for sanctioning welfare facility is 3

week



Ques 5: Briefly explain the procedure of availing routine welfare facility in

point?

Observation

80% employees says that to make the application submit proof & it

sanction & rest of 20% employees say that only application is required



Ques 6: Briefly explain procedure for availing the special welfare facility ?

Observation

90% employees says that they have to just apply, submit proof & take

approval of higher authority and only 10% employees says that the

procedure is lengthy .



Ques7: How much are you satisfied about procedure of availing routine

welfare facility?

Observation

The 50% employees of the bank are highly satisfied with the procedure of

availing routine welfare facility while 40% employees are partly satisfied &

the remaining 10% of employees are satisfied.



Ques8: How much are you satisfied about procedure of availing specific

welfare facility?

Observation

The 60% employees of the bank are satisfied with the procedure of

availing special welfare facility and remaining 40% employees are highly

satisfied.



Ques9: Does welfare facility provided by the organization plays as a

motivational factors?

Observation

60% employees are agreed that the welfare benefits plays as a

motivational role. While 40% are highly agree on this issue.

Ques10: kindly suggest the methods of improving/ adding welfare facility?



Observation

20% employees say that to add some more welfare facility & 80%

employees is not giving any suggestions.

CHAPTER 6: OBSERVATION & CONCLUSION



All the routine welfare facilities are availed by all the employees in

Bank of India in different proportion.

More than 70% employees are availing routine welfare facility an

routine basis.

More than 30% employees are availing special welfare facility

according to the need arise

The time required for sanctioning the special welfare facility is

maximum 2 week.

The employee are not getting in storage facility for outdoor clothing

The routine welfare facilities are availed by every one in the

organization & time required is also nominal.

The process of availing special welfare facility is very lengthy &

hence it can be availed by simple process.

The employees of Bank of India are highly satisfied with the routine

welfare facility, which they are availing on regular basis.

The employees of Bank of India are satisfied as they are getting

special welfare facility with a simple process.

Suggestion

1) The employees should be provided with storage facility for external

clothing



2) Sanctioning times of special welfare facility should be reduced to 1

week

Limitation

1) The study may not cover each & every facility provided by the

organization.

2) The result may be depended on the answer received from respondent.

3) The study does not cover entire workforce

4) The study is based on a particular class of employees i.e. officers,

clerk, & sub staff.

CHAPTER 7: BIBLOGRAPHY



BOOK REFFERRED

Sr.no Authors year Tital Cityof publishing

Publisher Pages

1 V.S.P. Rao 2005 Human Resource management

New D elhi

Excel books 405 ,452

2 K.Ashwatha Ppa -

1997 HR.&Pers nnel Manag o

New Delhi

TataMc GrawHill Publishing

446, 447

3 C.R.Kothari 1985 Research Methodology

New Delhi NewAge International Publishers

1,8

4 P.P.ARYA 2002 R.M. New Delhi Deep&Deep Publication Pvt.Ltd

14

WEBSITES

NAME TIME DATE

www.goole.com 1.30PM 10/11/09

www.bankofindia.com

2.00PM 29/12/09

www.bankofindia.co.in 2.30PM 29/12/09


http://www.bankofindia.co.in/

http://www.bankofindia.com/

http://www.goole.com/


CHAPTER 8: QUESTIONNAIRE

PLEASE TICK THE ANSWER OF FOLLOWING QUESTION

1) How many welfare facility are you availing a routine basis?

A) 1 to 5 B) 5 to 10 C) 10 & above

2) How many special welfare facility have you availed?

A) 1 to 5 B) Not Availed

3) How much time it will take sanctioning routine welfare facility?

A) 1 to 2 week B) 2 to 3 week C) 1 to 2 month

4) How much time it will take sanctioning routine welfare facility?

A) 1 to 2 week B) 3 week C) 1 to 2 week

5) Briefly explain the procedure of availing routine welfare facility in

point?

A) Making an application submit proof & immediate sanctioning

B) Only application is required

6) Briefly explain procedure for availing the special welfare facility?

A) Make an application, submit proof of sanction it.

B) Lengthy process

C) Not availed

7) How much are satisfied about procedure of availing routine welfare

facility?

A) Highly satisfied

B) Partly satisfied

C) Satisfied



8) How much are you satisfied about procedure of availing special welfare

facility?

A) Highly satisfied

B) Satisfied

C) Not satisfied

9) Does welfare facility by the organization plays as a motivational

factors?

A) Highly agree

B) Agree

C) Just agree

10) Kindly suggest the method of improving/ adding welfare facility?

A) No suggestion

B) Adding some more welfare facility.


etc.


Documents

WELFARE FACILITY PROVIDED TO EMPLOYEES BY BANK OF INDIA project report