Welcome to the HDI Central Florida Chapter!

Event Sponsor for 12/13/17:

5:30 PM – 6:00 PM: Registration, Networking, and Dinner

6:00 PM – 6:20 PM: Chapter Items & Sponsor Introductions

6:20 PM – 7:30 PM: Presentation by Eric Ledyard/Q & A

7:30 PM – 7:45 PM: HDI Award Presentation

7:45 PM – 8:00 PM: Drawing Prizes & Wrap Up

Thank You To Our Sponsors!

• Thursday, March 8th: Nancy Van Elsacker-Louisnordwill present “Value as a Service: The next frontier in ITSM”, courtesy of TOPdesk

• 4/10/18 – 4/13/18: HDI Annual Conference & Expo

Upcoming Events

What’s Hot at HDIAnnouncing the 2018 HDI Leadership Forums Events!

• Check out the new dates and locations http://www.thinkhdi.com/events/forums/meetings.aspx

• Register for upcoming events https://hdiforums.tech.ubm.com/2018/

Upcoming Events

• See you in Vegas Baby!

• HDI 2018 Conference & Expo

• April 10-13, 2018 ⎹ MGM Grand

• Register by December 15 to save $600 in discounts PLUS get a free pre-conference workshop!

• www.HDIConference.com

• Introducing HDI’s powerful new event!

• Service Management World 2018

• October 15-17, 2018 ⎹ Omni Orlando Resort at ChampionsGate

• Register by December 15 to save $600 in discounts PLUS get a free pre-conference workshop!

• www.SMWorld.com

The 2017 Practices and Salaries Report is in!

• Your most anticipated member benefit has arrived!

• Check out the latest report at http://www.thinkhdi.com/membership/benefits-perks-and-discounts/practices-and-salary-reports

Training

• We are excited to announce the 2018 Training Experience dates! A training event unlike any other, created for service and support professional looking to boost their career. Register early to save up to $800!

• July 23 – 27, 2018 in Philadelphia, PA (for more information, please contact Jennifer Quigley at 719-955-8155)

• September 17 – 21, 2018 in Kansas City, MO (for more information, please contact Tina Buchberger at 630-283-5638

What’s Hot at HDI

ThinkHDI.com/Membership | Support@ThinkHDI.com | 800-248-5667

“I have become part of something that is closer than a community, I have become part of a family.”— Dewayne Dillard, Sr. Help Desk Technician, WexnerMedical Center at The Ohio State University

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The Most Passionate Community in Tech Support

“HDI cares about and celebrates the success of every member of our community. Together we arestronger.” —Yvonne Harrison, Director Consulting Services, CGI

HDI Members:Now More Connected Than Ever

Connect and collaborate with professionals who share your goals and challenges

Only at HDIConnect! Connect.ThinkHDI.com

Gain exclusive access to the best industry resources—hand-picked by experts and practitioners

Call for HDI Local Chapter Officers

Our Esteemed Speaker!

Eric Ledyard: Principal Executive Architect

HDI Award Presentation

Door Prizes!

Thank You!