2
Agenda current as of 9 September, 2014 and subject to change. Please see Gartner Events Navigator for full session and speaker details. Gartner IT Financial, Procurement & Asset Management Summit 2014 AGENDA AT A GLANCE TRACK A Financial Management: Cut IT Costs and Watch Digital Business Grow TRACK B IT Asset Management: Enable Business Success TRACK C IT Procurement: Drive Business Outcomes with Innovative Procurement Strategies TRACK D IT Vendor Management: Raising the Bar on Vendor Efficiency and Effectiveness WEDNESDAY, 17 SEPTEMBER 07:30 – 19:45 Registration and Information 08:00 – 08:45 T1: Tutorial: How Procurement and Sourcing Organizations Should Prepare to Support the Digital Economy Ruby Jivan, Gartner Westbourne 1 T2: Tutorial: Software Asset Management: The Foundation for Effective IT Controls Victoria Barber, Gartner Westbourne 2-4 09:00 – 10:15 K1: Summit Chair Welcome and Gartner Keynote: Driving Business Outcomes Jo Ann Rosenberger, Gartner Westbourne 2-4 10:15 – 11:00 K2: Guest Keynote: Driving Your Business to a New Level Kevin Gaskell, Fairline Boats Westbourne 2-4 11:00 – 11:30 Refreshment Break in the Solution Showcase 11:05 – 11:25 SS1: 60 Seconds or Bust – Summit Solution Snapshots Solution Showcase Theater 11:15 – 12:45 REG W1: Workshop: Advanced Audit Management Workshop: Defending the Enterprise in the Age of Digital Business Victoria Barber, Gartner Oak 3 11:30 – 12:15 A A1: Defining, Delivering and Demonstrating Business Value in I&O Jeffrey Brooks, Gartner Westbourne 1 B B1: Managing Mobile Devices in the Enterprise Rob Smith, Gartner Westbourne 2+3 C C1: How Does Digitalization Improve Your Sourcing and Procurement Opportunities? Frank Ridder, Gartner Westbourne 4 D D1: The Discipline of VM – Now It’s Urgent! Linda Cohen, Gartner Beech Suite 11:30 – 12:30 REG R1: Roundtable: How Mature is Your ITAM Program? Stewart Buchanan, Gartner Oak 2 12:15 – 13:30 Lunch in the Solution Showcase 12:55 – 13:15 CC1: Critical Capabilities for IT Service Catalog Tools Jeffrey Brooks, Gartner Solution Showcase Theater 13:30 – 14:00 SPS1: VMware: Deliver Business Value Through Innovation Ed Epstein, VMware and Roger Camrass, CIO Connect Westbourne 1 SPS2: SoftwareONE: Delivering SAM in One of the World’s Most Complex Organizations Andy Hill, Guy’s and St Thomas’ NHS Foundation Trust Westbourne 2+3 SPS3: Certero: Mind the Gap: Between ITSM and SAM in the ITIL World Eugene Everson, Certero Westbourne 4 SPS4: Aspera: The Advanced License Optimization Equation: Evaluate + Deploy + Save = Win! Bernhard Boehler, Aspera Beech Suite 13:30 – 14:45 REG CNC1: Contract Negotiation Clinic: Yes, You Can Negotiate with Microsoft Dolores Ianni, Gartner Oak 3 REG R2: Roundtable: Considering Third Party M&S for Oracle and SAP ERP Roberto Sacco, Gartner Oak 2 14:15 – 14:45 A A2: To the Point: How Bad Metrics Caused the Zombie Apocalypse Jeffrey Brooks, Gartner Westbourne 1 B B2: To the Point: BYOD vs. CYOD Rob Smith, Gartner Westbourne 2+3 C C2: To the Point: Succeed With Sourcing at the Intersection of the Nexus of Forces Frank Ridder, Gartner Westbourne 4 D D2: To the Point: Vendor Intelligence: Applying Analytics to Mitigate Risk and Enhance Performance Gayla Sullivan, Gartner Beech Suite 15:00 – 15:30 SPS5: AirWatch by VMware: MDM, Containerization…or Both? Mark Carlile, AirWatch by VMware Westbourne 1 SPS6: Flexera Software: Increase ROI by Integrating an Enterprise App-Store with Your Software License Optimization Solution Vincent Smyth, Flexera Software Westbourne 2+3 SPS7: Rimini Street: Reduce Spend on Costly Ongoing Operations Whilst Improving Service Quality Jill Harrison, Rimini Street Westbourne 4 SPS8: Concorde Solutions: De-risking the Licensing Revolution: How to Manage the Transition to Cloud Martin Prendergast, Concorde Solutions Beech Suite 15:30 – 16:00 Refreshment Break in the Solution Showcase 15:35 – 15:55 MQ1: Magic Quadrant: Enterprise Mobility Management Rob Smith, Gartner Solution Showcase Theater 16:00 – 16:45 A A3: Case Study: The Trials and Tribulations of Setting up a Vendor Management Function in a Public Organization — Governance Is the Key Tímea Holik, OHIM Westbourne 1 B B3: Software License Optimization and Entitlement Tracking is Coming of Age — Quickly! Patricia Adams, Gartner Westbourne 2+3 C C3: Negotiating and Managing the New Guard – Amazon, Apple, Workday and Google Gayla Sullivan, Gartner Westbourne 4 D D3: How To Assess and Manage Cloud Vendor Risk Linda Cohen, Gartner Beech Suite 16:00 – 17:00 REG CNC2: Contract Negotiation Clinic: Oracle Roberto Sacco, Gartner Oak 3 REG R3: Roundtable: Is Your MDM/EMM Meeting Your Requirements? Rob Smith, Gartner Oak 2 17:00 – 17:45 A A4: Optimizing the Level of Spending in IT Sanil Solanki, Gartner Westbourne 1 B B4: Case Study: EUROCONTROL: Creating a Single IT Strategy for ‘Single IT’ Governance Sandrine Segers, EUROCONTROL Westbourne 2+3 C C4: Getting More Miles Out of Your Microsoft Spending Dolores Ianni, Gartner Westbourne 4 D D4: The Guide to Building a Successful Vendor Management Program Chris Ambrose, Gartner Beech Suite 17:45 – 19:45 Networking Reception in the Solution Showcase THURSDAY, 18 SEPTEMBER 07:30 – 16:30 Registration and Information 08:00 – 08:45 The 2014 Peer Exchange Beech Suite 08:45 – 10:15 REG W2: Workshop: Evaluating and Maturing Your IT Vendor Management Capabilities Linda Cohen and Gayla Sullivan, Gartner Oak 3 09:00 – 09:30 A A5: To the Point: Better, Faster, Cheaper IT Jeffrey Brooks, Gartner Westbourne 1 B B5: To the Point: Desktop as a Service – a New Route to BYOD? Nathan Hill, Gartner Westbourne 2 C C5: To the Point: Avoiding Risk When Contracting for Cloud Services Frank Ridder, Gartner Westbourne 3 D D5: To the Point: Managing Vendor Risks to Avoid Regulatory, Compliance and Performance Issues Chris Ambrose, Gartner Westbourne 4 09:45 – 10:15 SPS9: Apptio: Diagnosing and Treating the Underlying Causes of IT Cost Inefficiency Stuart Meredith, Apptio Westbourne 1 SPS10: 1E: Reconfiguration and Transformation – Change That Reduces Software Cost Jason Keogh, 1E Westbourne 2 SPS11: Snow Software: Managing Software in the Data Center: Reducing Oracle Licensing Costs Mark Duffy, Man Investments Westbourne 3 10:15 – 10:45 Refreshment Break in the Solution Showcase 10:30 – 11:30 REG CNC3: Contract Negotiation Clinic: SAP Roberto Sacco, Gartner Oak 3 REG R4: Roundtable: Enhancing Sourcing Demand Management to Meet Stakeholder Expectations Ruby Jivan, Gartner Oak 2 10:45 – 11:30 A A6: Five Techniques to Defend the IT Budget and Demonstrate Value from IT Sanil Solanki, Gartner Westbourne 1 B B6: Beyond SAM Tools Stewart Buchanan, Gartner Westbourne 2 C C6: Case Study: Taking the Bite out of Software Licensing Terms Kamal Patheja and Cathy Hamilton, DHL Westbourne 3 D D6: Managing the Mega Vendors: IBM, Microsoft, Oracle and SAP Gayla Sullivan, Gartner Westbourne 4 11:45 – 12:15 A A7: To the Point: Critical Capabilities of I&O Business Value Dashboard Tools Jeffrey Brooks, Gartner Westbourne 1 B B7: To the Point: Avoid Licensing Pitfalls When Adopting Virtual Desktops Nathan Hill, Gartner Westbourne 2 C C7: To the Point: The Six Futures of Sourcing and Procurement Frank Ridder, Gartner Westbourne 3 D D7: To the Point: IT Vendor Classification for More Focused and Effective Management Linda Cohen, Gartner Westbourne 4 11:45 – 12:45 REG CNC4: Contract Negotiation Clinic: IBM-ize Your Processes to Optimize Your Deals Jo Ann Rosenberger, Gartner Oak 3 REG R5: Roundtable: Microsoft Cloud Contracting – Terms and Conditions to Protect Your Microsoft Cloud Investment Dolores Ianni, Gartner Oak 2 Perspective: Business Technical Tactical Strategic Foundational Advanced REG Pre-Registration Needed to Attend Session/End-Users Only Maturity Level: Focus: Continued on reverse

WEDNESDAY, 17 SEPTEMBER INSIDE BACK COVER: 146MM...INSIDE BACK COVER: 146MM INSIDE BACK: 148MM INSIDE FRONT: 148MM ... FRONT COVER: 148MM BACK COVER: 148MM OUTSIDE BACK FLAP: 146MM

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Page 1: WEDNESDAY, 17 SEPTEMBER INSIDE BACK COVER: 146MM...INSIDE BACK COVER: 146MM INSIDE BACK: 148MM INSIDE FRONT: 148MM ... FRONT COVER: 148MM BACK COVER: 148MM OUTSIDE BACK FLAP: 146MM

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Agenda current as of 9 September, 2014 and subject to change. Please see Gartner Events Navigator for full session and speaker details.

Gartner IT Financial, Procurement & Asset Management Summit 2014

AGENDA AT A GLANCE

TRACK A Financial Management: Cut IT Costs and Watch Digital Business Grow

TRACK B IT Asset Management: Enable Business Success

TRACK C IT Procurement: Drive Business Outcomes with Innovative Procurement Strategies

TRACK D IT Vendor Management: Raising the Bar on Vendor Effi ciency and Effectiveness

WEDNESDAY, 17 SEPTEMBER 07:30 – 19:45 Registration and Information

08:00 – 08:45 T1: Tutorial: How Procurement and Sourcing Organizations Should Prepare to Support the Digital Economy Ruby Jivan, Gartner

Westbourne 1

T2: Tutorial: Software Asset Management: The Foundation for Effective IT Controls Victoria Barber, Gartner Westbourne 2-4

09:00 – 10:15 K1: Summit Chair Welcome and Gartner Keynote: Driving Business Outcomes Jo Ann Rosenberger, Gartner Westbourne 2-4

10:15 – 11:00 K2: Guest Keynote: Driving Your Business to a New Level Kevin Gaskell, Fairline Boats Westbourne 2-4

11:00 – 11:30 Refreshment Break in the Solution Showcase

11:05 – 11:25 SS1: 60 Seconds or Bust – Summit Solution Snapshots Solution Showcase Theater

11:15 – 12:45 REG W1: Workshop: Advanced Audit Management Workshop: Defending the Enterprise in the Age of Digital Business Victoria Barber, Gartner

Oak 3

11:30 – 12:15 A A1: Defi ning, Delivering and Demonstrating Business Value in I&O Jeffrey Brooks, Gartner Westbourne 1

B B1: Managing Mobile Devices in the Enterprise Rob Smith, Gartner Westbourne 2+3

C C1: How Does Digitalization Improve Your Sourcing and Procurement Opportunities? Frank Ridder, Gartner Westbourne 4

D D1: The Discipline of VM – Now It’s Urgent! Linda Cohen, Gartner Beech Suite

11:30 – 12:30 REG R1: Roundtable: How Mature is Your ITAM Program? Stewart Buchanan, Gartner Oak 2

12:15 – 13:30 Lunch in the Solution Showcase

12:55 – 13:15 CC1: Critical Capabilities for IT Service Catalog Tools Jeffrey Brooks, Gartner Solution Showcase Theater

13:30 – 14:00 SPS1: VMware: Deliver Business Value Through Innovation Ed Epstein, VMware and Roger Camrass, CIO Connect Westbourne 1

SPS2: SoftwareONE: Delivering SAM in One of the World’s Most Complex Organizations Andy Hill, Guy’s and St Thomas’ NHS Foundation Trust

Westbourne 2+3

SPS3: Certero: Mind the Gap: Between ITSM and SAM in the ITIL World Eugene Everson, Certero Westbourne 4

SPS4: Aspera: The Advanced License Optimization Equation: Evaluate + Deploy + Save = Win! Bernhard Boehler, Aspera Beech Suite

13:30 – 14:45 REG CNC1: Contract Negotiation Clinic: Yes, You Can Negotiate with Microsoft Dolores Ianni, Gartner Oak 3

REG R2: Roundtable: Considering Third Party M&S for Oracle and SAP ERP Roberto Sacco, Gartner Oak 2

14:15 – 14:45 A A2: To the Point: How Bad Metrics Caused the Zombie Apocalypse Jeffrey Brooks, Gartner Westbourne 1

B B2: To the Point: BYOD vs. CYOD Rob Smith, Gartner Westbourne 2+3

C C2: To the Point: Succeed With Sourcing at the Intersection of the Nexus of Forces Frank Ridder, Gartner Westbourne 4

D D2: To the Point: Vendor Intelligence: Applying Analytics to Mitigate Risk and Enhance Performance Gayla Sullivan, Gartner

Beech Suite

15:00 – 15:30 SPS5: AirWatch by VMware: MDM, Containerization…or Both? Mark Carlile, AirWatch by VMware Westbourne 1

SPS6: Flexera Software: Increase ROI by Integrating an Enterprise App-Store with Your Software License Optimization Solution Vincent Smyth, Flexera Software

Westbourne 2+3

SPS7: Rimini Street: Reduce Spend on Costly Ongoing Operations Whilst Improving Service Quality Jill Harrison, Rimini Street

Westbourne 4

SPS8: Concorde Solutions: De-risking the Licensing Revolution: How to Manage the Transition to Cloud Martin Prendergast, Concorde Solutions

Beech Suite

15:30 – 16:00 Refreshment Break in the Solution Showcase

15:35 – 15:55 MQ1: Magic Quadrant: Enterprise Mobility Management Rob Smith, Gartner Solution Showcase Theater

16:00 – 16:45 A A3: Case Study: The Trials and Tribulations of Setting up a Vendor Management Function in a Public Organization — Governance Is the Key Tímea Holik, OHIM

Westbourne 1

B B3: Software License Optimization and Entitlement Tracking is Coming of Age — Quickly! Patricia Adams, Gartner Westbourne 2+3

C C3: Negotiating and Managing the New Guard – Amazon, Apple, Workday and Google Gayla Sullivan, Gartner Westbourne 4

D D3: How To Assess and Manage Cloud Vendor Risk Linda Cohen, Gartner Beech Suite

16:00 – 17:00 REG CNC2: Contract Negotiation Clinic: Oracle Roberto Sacco, Gartner Oak 3

REG R3: Roundtable: Is Your MDM/EMM Meeting Your Requirements? Rob Smith, Gartner Oak 2

17:00 – 17:45 A A4: Optimizing the Level of Spending in IT Sanil Solanki, Gartner Westbourne 1

B B4: Case Study: EUROCONTROL: Creating a Single IT Strategy for ‘Single IT’ Governance Sandrine Segers, EUROCONTROL Westbourne 2+3

C C4: Getting More Miles Out of Your Microsoft Spending Dolores Ianni, Gartner Westbourne 4

D D4: The Guide to Building a Successful Vendor Management Program Chris Ambrose, Gartner Beech Suite

17:45 – 19:45 Networking Reception in the Solution Showcase

THURSDAY, 18 SEPTEMBER 07:30 – 16:30 Registration and Information

08:00 – 08:45 The 2014 Peer Exchange Beech Suite

08:45 – 10:15 REG W2: Workshop: Evaluating and Maturing Your IT Vendor Management Capabilities Linda Cohen and Gayla Sullivan, Gartner Oak 3

09:00 – 09:30 A A5: To the Point: Better, Faster, Cheaper IT Jeffrey Brooks, Gartner Westbourne 1

B B5: To the Point: Desktop as a Service – a New Route to BYOD? Nathan Hill, Gartner Westbourne 2

C C5: To the Point: Avoiding Risk When Contracting for Cloud Services Frank Ridder, Gartner Westbourne 3

D D5: To the Point: Managing Vendor Risks to Avoid Regulatory, Compliance and Performance Issues Chris Ambrose, Gartner Westbourne 4

09:45 – 10:15 SPS9: Apptio: Diagnosing and Treating the Underlying Causes of IT Cost Ineffi ciency Stuart Meredith, Apptio Westbourne 1

SPS10: 1E: Reconfi guration and Transformation – Change That Reduces Software Cost Jason Keogh, 1E Westbourne 2

SPS11: Snow Software: Managing Software in the Data Center: Reducing Oracle Licensing Costs Mark Duffy, Man Investments Westbourne 3

10:15 – 10:45 Refreshment Break in the Solution Showcase

10:30 – 11:30 REG CNC3: Contract Negotiation Clinic: SAP Roberto Sacco, Gartner Oak 3

REG R4: Roundtable: Enhancing Sourcing Demand Management to Meet Stakeholder Expectations Ruby Jivan, Gartner Oak 2

10:45 – 11:30 A A6: Five Techniques to Defend the IT Budget and Demonstrate Value from IT Sanil Solanki, Gartner Westbourne 1

B B6: Beyond SAM Tools Stewart Buchanan, Gartner Westbourne 2

C C6: Case Study: Taking the Bite out of Software Licensing Terms Kamal Patheja and Cathy Hamilton, DHL Westbourne 3

D D6: Managing the Mega Vendors: IBM, Microsoft, Oracle and SAP Gayla Sullivan, Gartner Westbourne 4

11:45 – 12:15 A A7: To the Point: Critical Capabilities of I&O Business Value Dashboard Tools Jeffrey Brooks, Gartner Westbourne 1

B B7: To the Point: Avoid Licensing Pitfalls When Adopting Virtual Desktops Nathan Hill, Gartner Westbourne 2

C C7: To the Point: The Six Futures of Sourcing and Procurement Frank Ridder, Gartner Westbourne 3

D D7: To the Point: IT Vendor Classifi cation for More Focused and Effective Management Linda Cohen, Gartner Westbourne 4

11:45 – 12:45 REG CNC4: Contract Negotiation Clinic: IBM-ize Your Processes to Optimize Your Deals Jo Ann Rosenberger, Gartner Oak 3

REG R5: Roundtable: Microsoft Cloud Contracting – Terms and Conditions to Protect Your Microsoft Cloud InvestmentDolores Ianni, Gartner

Oak 2

Perspective: Business TechnicalTacticalStrategic Foundational AdvancedREG Pre-Registration Needed to Attend Session/End-Users Only

Maturity Level:Focus:

Continued on reverse

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Agenda current as of 9 September, 2014 and subject to change. Please see Gartner Events Navigator for full session and speaker details.

Perspective: Business TechnicalTacticalStrategic Foundational AdvancedREG Pre-Registration Needed to Attend Session/End-Users Only

Maturity Level:Focus:

12:15 – 13:30 Lunch in the Solution Showcase

13:15 – 14:15 REG CNC5: Contract Negotiation Clinic: SaaS Gayla Sullivan, Gartner Oak 3

REG R6: Roundtable: ITAM Tools Selection Patricia Adams, Gartner Oak 2

13:30 – 14:15 A A8: IT Financial Management Tools Stewart Buchanan, Gartner Westbourne 1

B B8: Using a Virtual Team for Effective ITAM Victoria Barber, Gartner Westbourne 2

C C8: Negotiating With the Mega Vendors – IBM, Microsoft, Oracle and SAP Roberto Sacco, Gartner Westbourne 3

14:30 – 15:00 A A9: To the Point: How Much Should I Spend on IT? Sanil Solanki, Gartner Westbourne 1

B B9: To the Point: Building Resiliency into Your IT Asset Management Strategy of the Future Patricia Adams, Gartner Westbourne 2

C C9: To the Point: Using Analytics to Deliver Higher Procurement and Sourcing Savings Ruby Jivan, Gartner Westbourne 3

D D9: To the Point: The Politics and Governance of Vendor Management Linda Cohen, Gartner Westbourne 4

15:00 – 15:30 Refreshment Break in the Solution Showcase

15:30 – 16:30 K3. Gartner Closing Keynote: Next Steps: What To Do Monday Morning Jo Ann Rosenberger; Stewart Buchanan; Victoria Barber; Sanil Solanki; Christopher Ambrose and Frank Ridder, Gartner

Westbourne 3+4

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Thursday, 18 September 08:00 – 08:45Beech Suite, Level 1

The 2014 Peer Exchange

Please note this session is available to end-users only.

Are you interested in meeting with other attendees facing similar issues and challenges? The 2014 Peer Exchange is built around a number of hot topics, providing a fantastic opportunity to discuss these in a free and frank manner with other participants, leading to continued dialogue throughout the summit and beyond.

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