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June 7, 2011 Web Design Lifecycle Mike Walker WalkerTek Interactive Marketing CHAPTER LOGO AREA CHAPTER LOGO AREA

Web Design Lifecycle

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Covers: • What goes into a website• Information from client research• Why that is important• How to keep a site fresh• Using analytics to adjust your program

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Page 1: Web Design Lifecycle

June 7, 2011

Web Design Lifecycleg y

Mike Walker

WalkerTek Interactive Marketing

CHAPTER LOGO AREACHAPTER LOGO AREA

Page 2: Web Design Lifecycle

Overview

• What goes into a website

• Information from client research

• Why that is importantWhy that is important

• How to keep a site fresh

• Using analytics to adjust your program

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Page 3: Web Design Lifecycle

What goes into a website?

• Research

• Design

• ContentContent

• Technical

• Marketing

• Measurement

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Page 4: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

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Page 5: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis

Usability

Security

Marketing

Competitive

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Page 6: Web Design Lifecycle

What goes into a website?

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Page 7: Web Design Lifecycle

What goes into a website?

Resources Site

Monthly PPC Budgets www.spyfu.com

Relative Rankings www.alexa.com

Find Indexed Pages (site:www.walkertek.com) www.google.com

Backlinks (link:www.walkertek.com) www.google.com

Blog Posts  blogsearch.google.com

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Page 8: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand

Usability Audience

Security Message

Marketing Layout

Competitive Architecture

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Page 9: Web Design Lifecycle

What goes into a website?

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Page 10: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text

Usability Audience Images

Security Message Videos

Marketing Layout Graphics

Competitive Architecture Flash

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Page 11: Web Design Lifecycle

What goes into a website?

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Page 12: Web Design Lifecycle

What goes into a website?

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Page 13: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs

Usability Audience Images Operating Systems

Security Message Videos Programming LanguagesLanguages

Marketing Layout Graphics CMS

Competitive Architecture Flash 3rd Party Int.

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Page 14: Web Design Lifecycle

What goes into a website?

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Page 15: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs

Usability Audience Images Operating Systems

Security Message Videos Programming LanguagesLanguages

Marketing Layout Graphics CMS

Competitive Architecture Flash 3rd Party Int.

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Page 16: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs SEO

Usability Audience Images Operating Systems

PPC

Security Message Videos Programming Languages

Social MediaLanguages

Marketing Layout Graphics CMS Content

Competitive Architecture Flash 3rd Party Int. Email

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Page 17: Web Design Lifecycle

What goes into a website?

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Outbound Marketing Inbound Marketing

Page 18: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs SEO Traffic

Usability Audience Images Operating Systems

PPC Leads

Security Message Videos Platforms Social Media Conversions

Marketing Layout Graphics CMS Content Interactions

Competitive Architecture Flash 3rd Party Int. Email Sources

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Page 19: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs SEO Traffic

Usability Audience Images Operating Systems

PPC Leads

Security Message Videos Platforms Social Media Conversions

Marketing Layout Graphics CMS Content Interactions

Competitive Architecture Flash 3rd Party Int. Email Sources

Testing

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Page 20: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs SEO Traffic

Usability Audience Images Operating Systems

PPC Leads

Security Message Videos Platforms Social Media Conversions

Marketing Layout Graphics CMS Content Interactions

Competitive Architecture Flash 3rd Party Int. Email Sources

Testing

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Page 21: Web Design Lifecycle

What goes into a website?

Pre Development Post

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs SEO Traffic

Usability Audience Images Operating Systems

PPC Leads

Security Message Videos Platforms Social Media Conversions

Marketing Layout Graphics CMS Content Interactions

Competitive Architecture Flash 3rd Party Int. Email Sources

Testing

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Page 22: Web Design Lifecycle

What goes into a website?

Research Design Content Technical Marketing Measurement

Site Analysis Brand Text Specs SEO Traffic

Usability Audience Images Operating Systems

PPC Leads

Security Message Videos Platforms Social Media Conversions

Marketing Layout Graphics CMS Content Interactions

Competitive Architecture Flash 3rd Party Int. Email Sources

Testing

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Page 23: Web Design Lifecycle

Research

• What features/functionality are important?

• Internal– Navigation Structure– Product/Service info– Content– Technical Info

• Customers– Content– Recent News– Navigation Structure

Site Search

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– Site Search

Page 24: Web Design Lifecycle

Research

• What features/functionality are important?

• Internal– Navigation Structure– Product/Service info– Content– Technical Info

• Customers– Content– Recent News– Navigation Structure

Site Search

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– Site Search

Page 25: Web Design Lifecycle

What goes into a website?

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Page 26: Web Design Lifecycle

Zero Moment of Truth

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Page 27: Web Design Lifecycle

First Moment of Truth

Stimulus First Moment of Truth

Second Moment of Truth

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Page 28: Web Design Lifecycle

Zero Moment of Truth

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Page 29: Web Design Lifecycle

Zero Moment of Truth

KenRockwell.com

Zero Moments First Moment

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Stimulus Zero Momentsof Truth

First Moment of Truth

Page 30: Web Design Lifecycle

What goes into a website?

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Page 31: Web Design Lifecycle

Zero Moment of Truth

Those Zero MomentsThose Zero Momentsare your CONTENTare your CONTENT.

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Page 32: Web Design Lifecycle

Those Zero MomentsThose Zero Momentsare other peoples’are other peoples

content.content.

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Page 33: Web Design Lifecycle

How do you keep that content fresh?

• RSS Feed

• Blog

• Press ReleasesPress Releases

• Newsletters

• Events

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Page 34: Web Design Lifecycle

Types of Blog Posts

• Instructional • Rants

• Informational

• Reviews

• Inspirational

• Research

• Lists

• Interviews

• Collation

• Prediction/Review

• Case Studies

• Profiles

• Critique

• Debate

• Link Posts

• Problem Posts

• Hypothetical

• Polls

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Page 35: Web Design Lifecycle

Plan your content...

• Come up with an editorial calendar

• A blog calendar

• A social media calendarA social media calendar

• Be ready to capitalize on news and trends

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Page 36: Web Design Lifecycle

Measurement

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Page 37: Web Design Lifecycle

Those Zero MomentsThose Zero Momentsare other peoples’are other peoples

content.content.

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Page 38: Web Design Lifecycle

Social Media

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Page 39: Web Design Lifecycle

Measurement

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Page 40: Web Design Lifecycle

Social Media

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Page 41: Web Design Lifecycle

Summary

• Get involved in as many aspects of a web project as possible

• Make sure you are considering the “Zero Moment” h d l i t twhen you are developing content

• Take advantage of opportunities using your existing i f t tinfrastructure

• Use analytics to see where people are coming from and what they are looking at on your websiteand what they are looking at on your website.

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Page 42: Web Design Lifecycle

Links

• www.zeromomentoftruth.com

• www.google.com/analytics

• www usertesting comwww.usertesting.com

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Page 43: Web Design Lifecycle

Contact Info

• twitter.com/walkertek - @walkertek@

• facebook.com/njwebdesign

• linkedin com/in/m alker973• linkedin.com/in/mwalker973

[email protected]

• 1-866-932-0004

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