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VOICEMAIL and TELEPHONE TRAINING
NUMBERS YOU NEED TO KNOW
Claudette Jamerson for assistance 895-4146 Website: http:/telecom.unlv.edu Telecommunications Department Ext. 00 or 895-3011
2500 SET
SINGLE LINEFULLY MANUAL
Types of Phones
Cortelco 8150
Single line
Types of Phones
M 2008
One way speaker8 linesPhased out ‘07
Types of Phones
M2616
Two way speaker16 lines
Types of Phones
M3904
Two way speaker 30 lines
Types of Phones
IP 79452 lines2-way speakerscolor monitor
Types of Phones
•
Cisco IP 7965 2-way speakers2 – 6 linescolor monitor
Types of Phones
TELEPHONE USE and FEATURE LOCATIONS
VoIP vs MERIDIAN TELEPHONES
The VoIP and Meridian phones provide the same service and functions at this time. The primary difference VoIP phones utilize a different infrastructure and connection.
12
Volume bar
Hold button
Extension # key
Display
Message indicator
Speaker
FunctionKeys
Release
Key Pad
Soft keys
VolumeKey
Extension KeysDisplay
Speaker
Selector
DISPLAY M3904
DISPLAY IP PHONE
DIRECTORY KEY M3904
HOLD BUTTON M2616
HOLD IP PHONE
MESSAGE INDICATOR
M2616
MESSAGE INDICATOR IP PHONE
RELEASE M2616
VOLUME M3904
MESSAGE KEY M3904
MESSAGE KEY IP PHONE
PHONE NUMBERS UNLV purchased 6,000 #’s approx 15 years
ago The prefix of 895 –we purchased and own
6,000 numbers 895-0000 through 895-5999 for campus – additionally we purchased 895-5999 through 895-9999 can only be used internally
We grew once again and needed more numbers
We purchased 10,000 numbers– New prefix 774 -0000 though 774-9999
Place a campus call : Lifting handset or keying in 5-digit extension number
Place a local call :Dial 8 + 7 digit local phone number then, press directory number – your number is dialed automatically…
Place a long distance call
Dial 8 +1+ area code + 7 digit number, then press the directory number – number is dialed automatically .
Forward a message-confused with transfer Forward: your number to another number
Transfer: a call to another number
CALL PILOT VOICE MAIL
for Meridian Phones
Voicemail :
How to access your mailboxOn campusOff campus
Logging in to your mailboxInternalExternal
Setting up your greetings Internal
External
How to access your voice mailbox:
Press your directory number and message key, then # or message key and # and enter your password number (passwords should be 5 to 16 digits and press # again)
Internal access # is 54900 (895-4900)
EXTERNAL:(off campus)
Dial 895-4770 and follow the prompts as if you were on campus
FROM ANOTHER DESK(on campus)
Dial 54900
Then continue as if you are at your own desk
GREETINGS
Internal
External
Temporary
INTERNAL GREETING
Log into your mailboxDial 82 then 1 (follow the prompts)Record your greeting by Pressing 5End your recording your greeting with #
Precedes any message you send on campus (You may use your name or nickname)
EXTERNAL GREETING(Should be formal giving your nameThe department name, and University name)
Log in to your mailboxDial 82 then 2 (follow the prompts)Record your greeting by pressing 5End your recording with #
TEMPORARY GREETING(used when you will be away for a few days or more)
Log in to your mailboxDial 82 then 3 (follow the prompt on the system)Record your “away” greetingEnd your recording with the #Enter the time, date you want the recording
to begin playing, then # Enter the time, date you want the recording
to stop playing, then #
OPTIONS IN CALL PILOT:
CALL PILOT FOR MERIDIAN PHONES:
• Press 1 TO PLAY beginning of current message
• Press 2 TO REPEAT play of current message • Press 3 TO SKIP FORWARD • Press 4 to play previous • Press 5 to record a message • Press 6 to play next message • Press 7 to get choices of message options• Press 8 lists mailbox options • Press 9 to call sender • Press * FOR HELP • Press # TO STOP PLAY mailbox
• Press 71 to reply to message • Press 73 to FORWARD message • Press 75 to COMPOSE a message • Press 76 to DELETE each message • Press 79 to SEND/delivers message in the mailbox, this must be done or they will not receive your message.
• Press 83 to DISCONNECT from the voice mail system
OPTIONS IN CALL PILOT:
UNITY VOICE MAIL FOR IP PHONES
GREETINGS(Unity Voice Mail)
Use your settings button and your message button to setup your personal greetings such as name, password, message options etc.
How to access your Unity voice mailbox:
Internal Dial 44900 and follow the prompts
External Dial 774-4900 and then press the #
CISCO UNITY VOICEMAIL FORIP Phones
Use these keys while listening toa message
1-restart message2-save3-delete5-change volume7- rewind, small8-Pause or resume9-fast-forward to end
CISCO UNITY VOICE MAIL FOR IP Phones
Use these keys after listening toa message
1-replay message2-save3-delete4-reply5-forward message6-save as unheard7-rewind, small9-play message summary
NUMBERS YOU NEED TO KNOW
Claudette Jamerson for assistance895-4146Website: http:/telecom.unlv.eduTelecommunications Department Ext. 00 or 895-3011
THE END