Key DifferentiatorsAdded Value Services

Chat with your customers and

integrate the dialogs to the Customer

Service

Monitor the social media and react

when needed. Integrate this

proactive responsiveness to the

Customer Service

Be in Touch with Vodasoft by just a few CLICKS• Executive Summary• Monthly KPIs• Your Team• Reports Archive• Strategic Comments• Details of the Service• New Services to be started (Innovations)• Meeting Notes and TODOs• and more...

Realize your Mobile Strategy for

Customer Services with Vodasoft

• Be in iOS and Android• Touch your customers through Mobile• Give them tools to solve their problems by themselves

(reduce calls)• Give information about your products (manuals, videos,

FAQ...)• Let them write to you easily, include Multimedia• Let your Customer Service be in your customers’ Pockets

Get customer feedback via CSP kiosks

Integrate QR Code to your Customer Service• To Products• To Service Forms• To Desks/Shopsand get instant feedback

Apply instant, easy and short Questionaires throug Mobile.

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