VLA Bridge

Empowering your current telecommunications solution

Overview• Capable of serving large amounts of simultaneous

voice/fax channels in analog and digital environments.• Dynamic architecture allows for multiple features to be

supported on one server to meet the clients exact needs.• Compatible with almost all corporate phone systems /

PBX’s / call centers.• VLA Bridge is configured from the ground up to allow for

a cost effective solution.• VLA Bridge goes through rigorous testing before

delivery.• Customized graphic user interfaces can be added to the

solution to enhance control/monitoring of the VLA

Bridge.

VLA Bridge vs. new phone solutionVLA Bridge• No need to replace

current equipment.• No need for training.• Low installation costs.• Additional features can

be added at any time.• MDLsolutions partners

with vendors that keep current with bleeding edge telecommunications technology.

New phone solution• Costly replacement of all

phones and primary unit.• Training for all employees

on new phone system and features.

• Installation/configuration of all phones.

• Phone system can be become outdated, or not have desired feature/s available.

VLA Bridge implementation example

VLA Bridge as a stand alone Media Server

Some VLA Bridge features• Call control• Custom call routing• Conferencing• Call monitoring/recording• Voice recognition• Tone detection/custom• Text to speech• Database connectivity• Faxing (email/web)• Live speaker detection• VoIP (SIP) Gateway• Third party ASR/TTS integration• E1/T1 network interfaces• Network protocol interface

VLA Bridge Installation/Support• Installation and testing

completed in one day.• Unlimited support is provided

for the initial 60 days.• After the first 60 days, 20

additional hours of support is provided. Additional post support can be purchased.

• Support is provided in 3 tiers.• Telecommunications hardware

is warranteed for 3 years• Server hardware is warranteed

for 2 years

Install/Support

Same day installation

Initial 60 days of unlimited support

20 hours of continued support

VLA Bridge

Questions?