(I 1'.

TCSPY 9:30-10:30 a.m. Wednesday, May 9Academic Council MeetingLocation: Solitude Room. The InnStump, Shannon

Subject:

Smith, SandraMonday, May 07, 2007 2:54 PMHincker, Larry; Byers, Ralph; Weaver, Jim; Redican, Kerry; Heidbreder, Kay; Benson,Richard; Davis, Jack; Gerhardt Schurig; Hitchingham, Eileen; Niles, Jerome; Kelly, Mike;Chang, Lay Nam; Quisenberry, Sharron; Sorensen, Richard; Blythe, Erv; Fenwick, Brad; Ford,David; DePauw, Karen; Dooley, John; Flanagan, Elizabeth; Hikes, Zenobia; Hyaft, James;McNamee, Mark; O'Rourke, Kim; Shelton, M. Dwight; Smoot, Ray; Tom TillarEvans, Susan; White, Deidre; Smith, Carmela; Smith, Patricia; Oliver, Emily; Jones, Denise;Martin, Cynthia; Morgan, Joyce; Norman, Sheila; Perkins, Linda; Quarterman, Peggy;Roberson, Elizabeth; Stearns, Diane; Donna Sanzenbach; Dottie Kirkland; Feuerbach, Nancy;Hayes, Angela; Council, Keohi; Kingrea, Terry; Nora Lucas; Pettry, Pam; Price, Linda; Fleet,Shirley; Snider, Connie; Stump, Shannon; Williams, Gail S.; Wright, TeresaThis Week's Academic Council Meeting Changed to May 9

To Members of the President's Academic Council:

Due to scheduling issues beyond our control, it has become necessary to move the AcademicCouncil Meeting from May 10 to Wednesday, May 9, 9:30-10:30 a.m. at The lnn in Solitude room.

Please let me know if you will be attending or the name of your representative.

Thank you.

Sandy

Sandra W. SmithAdministrative Assistant to the President Virginia Tech (0131) Blacksburg, Virginia 240615401231-6231ssmith@vt.edu

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901 Prices Fork Road - virginia Tech Mail Code: 0104 Blacksburg, vA2406L

Telephone: (540) 231-8000 www.theinnawirginiatech.com Facsimile: (540) 231-0146

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Why we won't leam from Virginia Tech: The problem with hindsight bias

Pagc Lest Updat d: Wbdnesday, August oE, 2clo7 10:31 AM P'cific

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Why we won't leam from Virginia Tech: The problem with hindsight biasBy Dave SmithLead Street.l$UnaEdL]sellinal Instructor

In the days fottowing the mass kiltings on the c€mpus of Virginia Tech, a broad anay of experts waxed eloquently that lhey could

have prevented the-tragedy. lt was a clearly preventable and easily'predllable incidentl An obviously violent and insane young

man and a homicide re-port-ed two trours earlier, wtlat else could it mean? Sinca when do murderets try lo get away? Obviously he

rr,ould retum and murd;r dozens ot sludents and professors on the campus...so obvious because we ktow il happened. .we know

the ending of this story.

tt,s that certainty, thal k',owirg, that changes things, kills ambiguity, doubt and probability ot any other ending.to this series of

events. lt's knoiring what nnally happenea, that changes our memory of 6vsnts. lt's a phenomenon that erieds us constantly,

continuously and unconsciousty; it's invisible.

This phenomenon has a name: hindsight bias. lt's also kno\,vn as 'creeping determinism' to bettar descdbe its relentless and

unoerceived affect lt's lhe direcl result of knowing the ending of a story or event that was totally ambiguous when it began. lt tums

out hindsight is not only 2ol20: ii is also a false eye charl oftho pastl

Uncertainty and ambiguity are lhe constant companions of our conscious processes, whether we are watching a movie or

responding to a crime-in-progress. Who's ihe good guy and who's the bad guy? Vviat twist will lhe plot take and how will the story

end?

Have you noticed that watching a thnller is never as scary or exclting the second time you watcft it... you know the ending! Our

conscious mind deals with movies and real life the same way: by using the past (our memory) and predicting the future. The thing

lhat makes a movie scary is imposing unexpected (or in some cases expected) events on the audience. In real life, we try to predicl

events based on pasl events, which is still the besl way to guess what will happen

Novel or unfamiliar circumstances force us to use associated memories, as close to the present context as possible to makeprediclions. Unfamiliar situations create greater anxiety and more likelihood of enor. Therefore, our @nscious mind searches for thefamiliar, sometimes finding lhe right aclion, sometimes the wrong one.

Stitl we generate a plan. Plans a|e called 'remembered fulures'and we ah ays joke about having a plan so we have something toabandon in a cdsisl Plans otten fail us since we are merely predicting and cannot know what will happen. After an event haspassed, it's easy to see what we st ould have seen c€ming. Hindsight bias mskes the siould seem so obvious, when, in fact, it wasnotl Whether you?e the officer whose decision is being reviewBd or the one doing the reviewing, understanding the phenomenon olseeping deteminism is essenlial to undarstand what occuned,'and to leam trom the svsnt.

One potice aclion certain to be reviewed is a shooting. Assume you rBspond to a disturbance call and end up shooting subjecl A.You will immediately write or verbally reporl your interpretation ot what occuned.

Horvever, something has happened to your memory of the event In comparison to your having scfuart experienced the event.You've forgotten or reinterpreted all of the amblgulties you faced at the scene; creating a smooth flow-of-events that seem toinevitably lead to the shooting.

That is ho , you wlll probabty write your report as if all of the cues and all ot the signs pointed to ard a shooting and you wereinexorably led to that end. You'lltoryet the ambiguity created by Eubiects B, C, D and E, and their actions. You'll forget your

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concemswithdepartmentalpoliciesCertaindoubtswitlbe.JorsoTen:dglbiaboulyourb-ackupandhow-concemedyoursupeMsoris with time spent on catts anO arr tne oitrJ irroughts going rnrouPlt

-y9-uj InTd as y6u walked into what was shortly to become a

crime scsne. A' hings not reEvanl ro i;; nnar o-utcoire tiirr be d-ropped from the re@lleclion ot lhe expenence

Havingservedonshootingrevia^,boafds.|eimete||youoneofthefirstquesuonsesked:.cou|dtheofflcerhaveavoidedtheshooting?. The coneo

"n"y"r," -r.yil'i-"i

""tr"-i"r'1, t-r'r"

"""pecl could ha\€l'This question assumes 8 timeline or plot-line

simirar ro watchins a mouie ror me seffiiiiriiltiiri]i,ioir"iiti unc"rrainty. nat tite is a linear equabon with a modest set of

variiltes. ano sini'pty changing x will lead to Y with certainty'

This ignores the dynamic nature ot the real \r,,orld, particutatly actions involving human interaclion streelwise administtators and

investioators intuitivety "ojr"t

to, rr" "ti"-J

oi o.iiilng O"r"tit'inism and knofl-thai shootings, like the leng.o' t?t two But iustitying

;H;ffi;;;i#;-;'#;;';"; ;r,#,-;;;"1;! o"nri -runaons

or 'eviei

, boards. rhEy a6rve. as a feedback_mechanism for

organizationat leaming. fhe Oecisionsl;O-aaions ot oiicers musl be teviewed in the coirtext of the organizational environment'

Does rhe department n* ,o gror or';;ffi;!1i;; ;6 ;Gen potiry anO supervision, training and the sreet or expedation

and ability?

This same problem exists in case studies of ofiicers kitted. Did !,\€ leam the rioht tesson trom the review? lt's so easy to iudge and

find flaws. Especially *,tr"n *. rno* tltr!-"-no oiitte srory ano trink we have folund the one vatiabl€ io account lor the tailing ol an

;;;ii;;;";Gii ilsume ro oie is'to raiD. rtrese siigte variaue analyses leave us teamingdisabled' since we tail to take inlo

account the entire context ot ttre sltuation. rne oflic€r did x, and we teac6 Y, whicfi might hav; saved his llte No problem' he failed'

we're okayl

perhaps . . . we must try to recreate the context of lhe incident to include the ambiguities and parspectives faced by the ofiicer' This

i"-#"i vo, rult oo ir y'ou are invoveJin a hlgh profile incjdent,.eithar as a panicipant or an inwstigator. Does the organizalion

Draclice what it preacnes ano reacnesi vvhat-environmental variables were present? whai was known and unknown by the ofticer

ipon amvinEf Vunt were the human variabtes in terms of numbet, aclions, etc ?

Maybe this is a good time to retrack the virginia Tech shootings. wtlat predic{oE v,,ould anyone have to expecl a shooling two

hours after a double homicide that looked li-ke an enraged lover? Ho , many disturbed young men dO lve have in this country that

stalk without killing? The real lesson here is thal we have so many unarmei police officers on campuses all over this nation The

leaming point is to arm them, but lhat witl not recognized thanks to hindsight bias'

Experts will all ctaim they could ha\€ easity predicited this tragedy that the police failed by not closing a-campus the size of a city,

anil mosty btaming will 6e the tocus ot the riental energies of the peopla reMarring lhis tenible eventl Mental health experls will

claim to h;ve easit been abte to see this villain's sympaoms and stopped him long betore he struck (as \r'le if iave some magical

porin to Oefain toffs we think might be a threat bisea on thair isolation trom others.) lt reminds us of lhe science fiction movie.'Minodty

Rapott, wiere people are anesled and convicled because they lvould have committed a crime in the future.lf we only had

more liws. hore sensitivity classes, more counselors...jusl nol more law enforcement ollicers with guns.

Here's the lesson: On your calls, remember, all people are ambiguous. problematic: they must be attended to at some level You do

not kno , the ending of the next call and nothing can be assumed about anything that would cause you to lei your guard and your

awareness dorn. When you sit down to write ihe story of the incident you iust exPerienced, you musl account for creeping

determinism. Remember, your memory will have eliminated the ambiguity and uncertainty. You need to recreate it in your mind atdin your report. Review each decision you made along the way.

Ask yoursell what other choices were available and what the context of the Situation told you aboul the consequences of any one

deci;ion. V$at ted you lo anticipate that consequence for that action, and why would you seek or svoid it? Rec€ll ihe aciions of all

the aciors (good and bad) and record them as you par"e,vad them the tirsl time, withoul clear knowledge of who is good, bad or

simpty a wiiress. This m;ntal naiveG may help t|ainers, investigatoB and administralors analyze incidents more effectively. lt could

maie leaming more dramslic tor students and organizalions. This mental approach allows for adjusting iraining and policies that

may adverseiy affect the pertormance of our personnel, lt sbo exptains why decisions were made which ofien appear irrational in

hindslght.

Officers entering every sltuation are weighing agency and supervlsory issues, liability issues, safeiy issues and peer and observerpressures, knoiing thit this may Ae a completely novel and unique incidenl wlth risks they've never seen before. Police work is a

beticate balancing-of risk factors, and the ehect of creeping determinism is to make the resuli seem predetermined, imminenl and

avoidable. Unfortunately, lite isn'l so cut and dried.

Alt decisiorc coniain risk. In law entorcement we make decbions attempting to mftigate or @ntrol those risks. Training, policies and

experience alt help or hinder us in any given situation. All of our life in the present. The now ls novel and uncertain to some degree,yel we still try to create certainty.

Untortunately, certainty only exists in the past, in our memoties. In critical incidents the key is to understand wiat may have led lothe office/s decision-makin-g under the stress of the incident and leam from that. We should revere their sacritice and be willing toexamine everything thal 'r\€ighs on their decision making. This shoutd include agency factoB that might need coneclion. Humans

en, organizations Cn and mamory often interferes with the identification ol the root causes of those mistakes. Fslse certainty that

someliing was obviously going to happen hinders our leaming. We cannot live in a free gociety and eliminate risks of violence like

we saw in Virginia. HoweGr, the pseudo-predictability of thls event by all the talking heads and the facl that they know the ending of

these events illl prevent society and law enforcement trom leaming the real and imPorlant lessons ot this event.

By understanding hindsight bias we can attempt lo creaie the context and ambiguity ot thls ctisis that we are analyzing We will then

be able to more effectively identity factors that lead to the decisions and subsaquent actions. In doing this, we leam more,organizations adapt quicker and officers receive betier training, policies and supeMsion, This ultimately gives us greater

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http://www.policeone.com/writers/columnists/calibre-pre ssl arncles/ 12983 47 I 8t9t2007

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Whywewon'tlearnfromVirginiaTech:Theproblemwithhindsightbias

Drediciau|ityincrisesandimprovesouroddsofwinn|ngh|gh'isksitualiong.

More on the VA Te€fi Active Shooter lncident

Reterences:

Donatd A. Ndman,Ph.D. (198E)' THE PSYCHoLOGY qI^EVE^RY^DAY THINGS New York Basic Books'

Fisdlo||'8.(1975).H|NDS|GHT.ioies]eii._r-riiiriecrorowc<jiiirrlowr-eoeeoNJUDGMENTUNDERUNCERTAINTY. Jou."r or e*p"iti"il] e-iviit;99-1' !"'31 Porcsltion and Psrlormsncs' 1' 288-299'-v;;,8;;;;:^;;;, ph.a ti ses). s'a,iiiEiirN'o ioiiseFErY. N6.v tirunswick rransac'tion Publishers'

The catibre Pre3s streel suMval Ne$Fllne i8 a u€ekly l]3ining^s-news'lelt6f pfovidsd trao to su'om law onforcement professionals'

pubtished by pdiceon".-r, r," t"*!iin" i*l rainarea in ldes and has diafibuted needy l.ooo q$tom-witten training articles

over th€ .t2 yeaB. Authors have inaudfi'ir" of ni n"Uon'" bading ttain€;a; law enf;rcamer administrators and readership

spans from pafol ofi*o O top go*nlii"niom&ii-fror "gencies

; a slzes. To sub3ctlbe, visit \r!"./w.calibEoress com

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Hincker, Larry

Timothy M. KaineGovcrnor

Cotrtact: Kevin HatlPhone: (804)22*A60Cell Phone: (804) 3919406Internet: www.governor.virginia.gey

From: Govemors Update Mailing List[govupdate@govemor.virginia.gov]Sent: Saturday, Apnl21,2007 4:07 pM

To: GovemorsUpdate mailing listSubrect Govemo/s News Release

COMMONWEALTH OF WRGINIAOffrce of the Governor

GOVERNOR KAINE ANNOUNCES FINAL TWOAPPOINTMENTS TO VIRGINIA ]ECH REVIEW PANEL

- TriData Corporation to provide research, support services _

RICHMOND - Govemor_Timothy M. Kaine today annsunsed two additional appointments to theindependent panel that will evaluate circumstancessurrounding tUonauy;t t ug"dy at virginia Tech.

The Honorable Diane M. Stricktand served as ajudge of the 23rd Judicial Circuit Court inRoanoke County and the cities ofRoanoke and Salem beiw; 1989 and 2003. prior to that, she servedtwo years as a Generat Disbict-Court judge- After 15 years on the bench, Judge Strickland now worksfor The McGammon Group, a legding mediation and arbitation firm. Retentf, she co-chaired a two-year study by the Boyd-Graves Conference on issues sunounding involuntary mental commitment.

Carroll Ann Ellis is Director of the Fairfax County Police Deparment's Victim ServicesDivisio& and frequently provides comm'nities with trainiirg and technical assistance on the impact ot-n9rrycia9-91family members. Ellis serves as a faculty."rLr at tne igtjs National e.ua"1nv"'tr,.National Victim Assistance Academy, and Northern Virginia community college.

. - .*It is important that this independent review include a look at the ways our public safety andjudicial systems address the challenges of individuals with mental health issues, and Judge Strickland's?pe19199 and insights in this area will be extemely valuable," Governor Kaine said. ,,in uaaiii*,carroll Ellis has been a pioneer

in.the .development of services desigrred to meet the specific needs ofcrime victims and witnesses, and that is another key perspective thai mustbe included in this ieview."

Judge strickland and]vls. Ellis_complete al gight-perpon review panel led by rerired Virginiastate Police Superintendent Gerald Meseengilt. othi panel r"*u.rc p.l"uiously announcea in-ctuaeformer u.s. Homeland Security l::t"gry anl rennsytvania Governor iom Ridge, former stateCouncil ofHigher Education for Virginia director Coraon Devies, r"ti."a rsl Nltional Center for the'Analysis of Violent Crime administator Roger L. I)epue, notea ciritd and adolescent psychiarrist or.Aradhana A. "Bela" Sood, and Dr. Marcus L. Martin, assistant dean for the Schoof oiMedicine at

T1OR IMMEDIATE RELEASEApril2l,2007

4/21t2007 c 0,11 4

Page2 ot'Z

ttre University of Virginia.

In additio4 Governor Kaine announccd today that Tr.lDrtr Coraoretion of Arlingon, Va., willprovide research and staff support for thc indcpcodd rwicn' pancl. TriData is one of the nation'sleading managqlpnf consrlting finns, ed specializcs in providing analysis in the areas of emergencypreparedness aDd €,o€rgeocy rcsponse, irclding asscsws oathe response to Hurricane Isabel andthe Columbinc High School shooting.

Information on ths timc and loccion oftb rwicwpmcl's meetings wil be forthcoming. It isanticipued the grop will produce initial rcconncodrtioos by this fall.

###

4Dtn0a7

Page 1 of 3

From: Hincker, LarrySent Sat 2007-04-21 18:08To: Owczarski, Mark; Spencer, Norrine BailerySubject RE: Attn: Dr. Norrine Bailey Spencer

Why can't we respond that we will have no idea until after May 1 of any class profile. This story is not yet here.

Larry Hincker

Hincker, Larry

From: SPencer, Nonine BaileY

Sent: SaturdaY, APril 21,2007 10:42PM

To: Hincker, Larry; Owczarski, Mark

SubJect RE: Attn: Dr. Norrine Bailey Spencer

Larry and Mark,

Ed and I slipped away to Pennsylvania last night to attend a memorial service today of a life-long fricndof mine with whom we often vacationed. Manv tears have been shed this week for nreciousiost people.

I would prefer not to respond on yield until after May I (as we always do) on the numbers.

However, in terms of people who have written" I am overwhelmed with the number of people who haveconfirmed that their decision to enroll here was confirmed by the spirit and community the,v saw. Someare on post-it notes with their response form and others are eloquent notes and some are e-maiis inresponse to our electronic Hokie neu's sent just yester&y. There are fewer than five that said thev couldnot send their student until we could guarantee their safety, have a new presidenVpolice chief/etc. andtwo of these were intemational. There are also, alas, some crank notes about how we admitted a ---fillin the blank--instead of their son and daughter and a few threats which I have forwarded to wendell. Ifyou would like me to do something on the very positive response in notes, I will do so when I rerumTuesday from a conference here in Baltimore tomorrow through Monday night. (lt is hard not to bethere Monday but David thought I should be here with professional collelgues, to shorv e go on andmeet my commitnents here. Sigh.)

In terms of the numbers, we made offers to yield 5000 freshman (same sizr as last year); and as ofFriday we are just where we were last 4/20 (about60% of the class is in); these numbers are nor rcliablethoug} until it is "over" with the National Response Date of May L Too many things can intervene---the illness ofaprocessing staffperson, an unanticipated tagedy, to whit, etc. I am iuppy to sharc thisdata with. David, Dwight pj lou- but not the press. I have asked our IT person to start tiicking thecancellations starting 4/15 from this year, 2006, and 2005.

I ary happy to discuss anytime you call (cell 357-0068) so that you feel informed about,what I amseeing. Godspeed to you both. I would not wish this past week on anyone but so admire your conducrand hope you too are receiving these e-mails of zupport from colleagues. I am going to rry,-to stanresponding in some way to what is now over 800 of them.

Norrine

1/22t2007

Associate Vice PresidentUniversity RelationsVirginia Tech314 Buruss HallBlacksburg, VA 24061540 231 5396hinc,ke_r@vtcdu

Pase 2 ol 3

ryWginiaTedr

From: Owczarski, MarkSentr Saturday, Aprll 21, 2007 4:19 PM

To: Spencer, Nonine BalleyCe Hincker, LarrySubJect RE: Attn: Dr. Nonine BailEy Spenaer

Nonine-

\Mat will help at this point will be for your to prepare talking points and trend lines on responses /bedback from those students we've admitted and awafing yield.

ls there an impact? More people coming hatwe expected? Less? The same?

Depending on he trends you are seeing, we may have a wonderful story.

Can you prepare, ASAP a 1-2 page brief on what you are seeing in admissions so that we can advisehow to respond?

Don't know how to advise because we don't know what,s going on with your shop. . . . .

Many thanks

Mark

From: Spencer, Nonine BalleySent: Friday, April 20, 2007 1:08 PMTo: Owczarski, MarkSubJect FW: Attr: Dr. Norrine Bailery Spencer

Please advise.

Norrine Bailey Spencer, Ph.D.Associate Provost and Director of Undergraduate Admissions201 Bumrs HallVirginia TechBlacksburg, VA2406l540231-6267s40231-3242 FAX

Frcm: W Admissions (vtadmiss)

4D2t2007

Page 3 of3

Sent Friday, April 20, 2007 1:04 PM

To: Spencer, Nonine BaileySubJectr FW: Attn: Dr. Nonine Bailey Spener

Hello Dr. Spencer. This one was addressed to you.- Erik

Office of Undergraduate AdmissionsMrginia Tech201 Bunuss HallBlacksburg, VA 24061Phone: (540)231-6267Fax (540) 23t-3242

Nina LentiniMarketing Dai ly editor/reporternita@lnediapostralounaluMediaPsst&gm860-705-1737AIM = sreganinaSkype = nina9153Linkedln

"Celebrating the Silver Annivelsary of my Rolodex, lgg} - 2007"

Frcm: Nina Lentini [mailto:lentini.nina@gmall.om]Scnt ThuMay, April 19, 2007 8:45 AMTo: vtadmiss@rt eduSubfect Attn: Dr. Nonlne Bailey Spencer

Dear Dr. Spencer,

I'm the editor of Mark"tg D-4y, 11 online publication that is read by thousands of marketingprofessionals every day. Until last fall, I was a media director at Connecticut College, where I-lad been employed for seven years. In facg the son of one of my former colleagues-was lost inMonday's tragedy there.

I know you are in the middle of yield season and I can't imagine how difficult this situation mustbe for you on several levels.

I haven't s-egn lour story told elsewhere, and I'd like to speak witb you about how you arehandling this. Is there room in your schedule for a lS-minute phone conversation?

In any case, Dr. Spencer, I extend my deepest sympathy.

NinaLentini

4/22/2007

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April21,2007

Our Universitl' has been visited by a tragedy of monumental, unforeseeable, and

unimagilable proportions. Our sorrow i5 limidss5. Our hearts ache for the families of

those lost innocents. Indeed, they are our family. We reach out and pray for our students

and colleagues still recovering and we pray for a speedy return to the campus.

There will be time for the world to leam from this honific event but as a University we

must not be defined by this event. As so eloquently delivered at the convocation, "we

will prevail."

It is important that we understand and embrace not only the griel but also the iimitless

questioning and anger of so many involved. If we are not to be defrned by April 16u',

2007, we musq with sincerity, accept analysis; we must leam -we must let the world

learn - from our experiences so that understanding becomes wisdom, and from wisdom

we will rebuild.

We fully expect Governor Kaine's and President Bush's commission and our own

internal comprehensive review and the reviews, discussions and analyses from many

professionals around the world that certainly will follow, to yield answers to benefit

Virginia Tech and sociefy at large.

It is premature for early-stage guessing. The quest for answers must come from a

thoughtful analysis olso many aspects of our tragedy -- whether it.will be the role of:-: , zLi (.,.emergency response, -b.mergency communications, mental healtti- lnternal protocols for

sharing information, priuacy lawsistudent counseling - the list goes on we ask thar our

colleagues in the University refrain from public discussion until we have all the facts.

while this is taking place, we focus now on our snrdents, and indeed on ourseives. the

faculty, adminisuators and staff. We have a noble vocation and sacred trust for those we

were responsible to serve.

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Our responsibilities are manifested in doing what we do best. We are a university. We

are Virginia Tech. We are immersed in a special sphere of American society - the sphere

of leaming, discovery and engagemenl These are morc than mere words. This is what

defines us. This is what drives our spirit. This is what drives our quest for knowiedge --'knowledge for knowledge sake, knowledge to rmderstand ounelves and the world around

us, knowledge to improve our own well-being, and knowledge to improve every facet of

life on the planet.

Virginia Tech ranks among the nation(great academies. April 16tr cannot change that. It

is important tbat we tell the world our story. Inded if there is sns thing that sets us

apart from other large American miversities, it is our sense of family. Last week proved

that. Over the years people have told us, we act and feel much smaller than our large

nunbers would otherwise reveal. Call it a Hokie Spirit - cdl it a deep sense of caring -call it a love for each other.

We have seen the woild respond to or:r spirit with cormtless expressions - large and small

*- a worldwide moment of silence at noon April 206 or an imFromptu student memorial

of 32 - and now 33 - Hokie Stones on the Drillfield. Donning the orange and maroon in

all corners of the globe begins to memoralize the legacy of our lost friends and students.

with these and so many other exprcssions, we not only leave a legacy; we start fresh

today, because we are Virginia Tech.

Larry Hincker

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EMERGENCY RESPONSE RESOURCE GROUP MEETINGAprll23,2007

1. Updates from KeY Areas '

a. Counseljru Services - FlYnn

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b. Prorrost: Hanna,/

c. Facilitied- Elvey'/

e.

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3.

4.

d. Parkirynd Transportation - Mouras

Human ReFources - WoodariJ-/

/I nformatiqlTechnology - Lilly/Pollard

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g. Universi$ Develgrment -Theodoe(no gifrfee)it-,/

h. Student Services - Rick Johnson.

,/i. UUSA- Steele

(Sfafus otgl6rt)

j. University Re-lations -Trulove(Sfafus offrfe media)

k. University RePF-Wanda Dean

l. Others

Relocation of white boards; preservation of Hokie Stones

Timeline

Other lssues

PROJECT

VIRGINIA POLYTECHNIC INSIruTEAND STATE I'NIVERSITY

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