Embed Size (px)
Citation preview
COMSTD 6 Final Exam Study Guide
Below are the book chapters that will be covered on the final examination. Additionally, I have included some sections and concepts that should be the
target of more focus during your review. While all of the concepts contained in these chapters are technically “fair game” for questions on the exam, these
concepts are likely to be the bases of multiple questions (either multiple-choice or essay). Be sure to review the key terms within each chapter as and to understand
how to explain the ways they impact group communication.
Chapter 5 Role status The Stanford Prison Study Role Conflict Role flexibility Group socialization
Chapter 6 Credibility Transformational leadership Traits perspective Leadership styles (autocratic, democratic, laissez-faire)
Chapter 7 Team Egocentrism Symbolic convergence 4 dimensions of empowerment
Chapter 11 Conflict (destructive and constructive) Collaboration Confrontation Integration Negotiating strategies
