Vie Track 04 Full Report - Eng - Revised - 16 May 2011

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    Market research top-line Apr 2011

    Young consumers aged 20-29 l ifestyle and behavior

    HIGHLIGHTS:

    HCMC HA NOI DANANG CANTHO

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    About

    Viettrack is a monthly research news-letter developed by FTA Research & Consultant,the representative of ESOMAR in Viet Nam. It is conducted base on a monthly

    research. It aims at delivering comment, evaluation and true feeling of research

    objects about present times economic situation as well as promotion campaigns or

    products to producers and marketers. It is expected to help them understand to offer

    better service to unsatisfied demand of consumers.

    Viettrack is done according to ISO 20252:2006, the international quality standard in

    market research and ESOMAR Code of Conduct.

    Viettrack Apr 2011 is conducted on the population aged 20 29, in 4 largest cities of

    Vietnam (Hochiminh, Hanoi, Danang, Cantho) with the sample size N=600. This

    study aims to portrait the young consumers aged 20 29 year old in the general

    scenario. Thus, this information will help marketers got a general image about this

    consumer target for making their marketing strategy.

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    Habits &Lifestyle

    Personalinformation

    Media habit

    Expenditure& Purchase

    habit

    Table of cont ent

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    Habits &Lifestyle

    Personalinformation

    Media habit

    Expenditure &Purchasehabit

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    N = 600

    Activities & Leisure

    9

    14

    20

    74

    23

    26

    68

    80

    85

    33

    44

    55

    69

    76

    79

    95

    Organization/Club activities

    Community/Charity

    Office/School activities

    Meeting with friends

    Going to movie/drama

    Going to music show

    Shopping

    Going to coffee shop

    Eating out

    Doing exercise/Playing

    Reading book

    Spending time with family

    Reading news/magazine

    Online

    Listenning to music

    Watching TV

    Activities/Leisure that often do?

    %

    AT

    HOM

    ELEISURE

    OUTSIDE

    LEISURE/ACTIVITIES

    SOCIAL

    ACTIVITIES

    Hanging out with friends,eating out, going to coffeeshops and shopping are themost favorite activities for thetime outside.

    Watching TV, online andlistening to music are the mostpreferred leisure at home.

    Except hanging out withfriends, the time for other socialactivities is not remarkable

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    Differences across target groups about activities & leisure

    N=

    HCM

    150

    HN

    150

    DN

    150

    CT

    150

    20-24

    300

    25-29

    300

    Male

    300

    Female

    300

    AT HOME LEISURE 92 91 88 92 89 92 88 93

    Watching TV 44 29 45 53 38 47 35 50Listenning to music 34 19 19 22 29 18 20 27

    Online 35 33 25 14 35 18 34 19

    Reading news/magazine 13 6 13 7 8 11 8 11

    Spending time with family 20 46 23 23 19 37 22 34

    Reading book 7 7 11 5 10 5 7 8

    Doing sport 9 11 4 6 5 10 12 3

    OUT OF HOME LEISURE 76 71 80 88 78 79 82 75

    Eating out 38 35 47 40 39 41 40 40

    Going to coffee shop 38 29 33 49 38 36 54 21Shopping 19 23 27 23 21 25 11 35

    Going to music show 5 1 1 2 3 2 3 2

    Going to movie/drama theatre 5 3 4 - 4 2 3 2

    SOCIAL ACTIVITIES 32 55 47 55 51 44 50 45

    Meeting with friends 20 48 29 51 40 34 39 35

    Office/School activities 7 8 8 2 6 6 6 7

    Community/Charity activities 3 - 9 - 3 3 3 3

    Organization/Club activities 3 1 3 3 2 2 2 3

    Young consumers in HN spend time for being with their friends & family most. Except HN young people spending more time for online than for watching TV, young people in other cities spend time

    most for watching TV, regarding at home leisure

    Among OOH leisure, going to coffee shop is the most favorite activity for young people in HCM and CT, while for thosein HN and DN, it is eating out.

    Young consumers in HCM & Da Nang more often join community/club activities rather than just meeting with friends. Female spend more time for watching TV and shopping than male, while male online and going coffee shop more

    often.

    Which are 3 most often activities & leisure?

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    Fashion style

    %

    TNG HCM HANOI DANANG CANTHO

    N=600 N=150 N=150 N=150 N=150

    50 5037

    6151

    3 3

    4

    3

    3

    4 9

    2

    1

    443

    5

    07

    12 7

    12

    219

    27 2839

    1326

    Showing characters throughdressing

    Always update the newest trend

    Only the famous clothes brand

    Dressing after the characters inmovies

    Dressing differently from others

    Dressing sometimes on trend,sometimes on personal style

    Which statements suit your fashion style?

    Demonstrating the personal characters and being good to catch up the trend are the key wordsfor fashion style of the consumers aged 20 29 y.o. Hanois young consumers are differentiated by the need of showing their personality by

    dressing Young people in Danang show the highest percentage of dressing sometimes on trend,

    sometimes on personal style. Young consumers in HCMC tend to dress differently more than those in other cities, while

    who in Cantho more often dress after the movies characters.

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    Simple and nice 54

    Korean 12

    Cute 9

    Outstanding 5

    Classical 4

    Youthful 3

    European 3

    Dynamic/Sport 2

    Formal 2

    Neat 1Elegant 1

    Stylish 1

    Vietnamese 1

    Chinese 1

    Modern 1

    Hiphop 1

    Personal style & Favorite colors

    White 22

    Black 21

    Pink 12

    Ocean-blue 10

    Red 9Yellow 8

    Green 5

    Violet 4

    Sky-blue 5

    Brown 2

    Grey 1

    Orange 1

    N=

    Male

    300

    Female

    300

    White 23 22

    Black 31 10

    Pink 1 23

    Ocean blue 13 7

    Red 9 9

    Yellow 5 10

    Black & White are the most favorite colours among consumers ofthis age group. Next are pink, ocean-blue, d and yellow.

    Apart from the white colour chosen by both male and female., maleseem to prefer black and ocean-blue, while female like pink.

    More than a half chose the simple &nice for their personal style.Korean style seems to be an importanttrend among 20-29 y.o people.

    %

    %

    N = 600

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    Favorite TVCs and favorite singers

    It seems that the 20-29 y.o. consumers are attractedmost by enjoyable commercials. Thats why Vinamilkfresh milk is on top of the favorite TVCs andHeneiken, Comfort come to the next.

    Vinamilk fresh milk 100% 12

    Heneiken 7

    Comfort fabric conditioner 7

    Dr. Thanh herbal tea 3

    Cocacola 3

    OMO detergent powder 3

    Beeline 2

    O degree Green tea 2

    Sunsilk sampoo 2

    C2 green tea 2

    Knorr seasoning powder 2

    Pepsi 2

    Xmen sampoo 2

    Nescafe - caf Viet 2

    Dam Vinh Hung 13My Tam 8

    Dan Truong 7

    Cam Ly 6Ho Ngoc Ha 3BackStreet boys 2

    Noo Phuoc Thinh 2Cao Thai Son 2Quang Dung 2

    Minh Hang 2Lam Truong 2

    Ho Quynh Huong 2The 1st place of the ranking board for singersbelongs to Dam Vinh Hung. My Tam, DanTruong and Cam Ly keep the next 3 positions.As the percentage of favourite is distributedacross the singers, almost are less than 10%,can see that no one can get a dominatingposition among 20-29 audience.

    %

    %

    N = 600

    N = 600

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    Personal concerns

    %

    3 3 3 5 3 24 2 4 8

    31 8

    8 11 12 4 5 106

    16 14 13 20 18 18 14

    16 19 16 11 17 14 18

    19 1524

    11

    25

    16

    21

    34 3628

    45

    2637

    31Career

    Family

    Studying

    Finance

    Love

    Health

    Friends & Socialrelationship

    HCM MALETOTAL HN DN CT FEMALE

    N= 600 150 150 150 150 300 300

    Most concerned

    For the 20-29 age group, their most important concern is career. It holds the top

    position. It has a large gap with 2nd concern: family, specially in HCM and Danang.Finance is considered as 3rd important, same as study. Young peolple in Hanoi & Cantho concern of family more than in other cities Female think about family, study and health more than male, when male concern

    more about career, finance and love.

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    Personal objectives

    % HCM HN DN CT 20-24 25-29 Male Female

    Salary increase/Promotion 37 17 32 25 19 36 30 25

    Higher studying 15 18 14 18 28 5 15 17

    Investment/Getting rich 14 17 17 7 13 14 17 10

    Buying a valuable item 5 17 8 12 14 6 9 11

    Taking care of children 5 11 5 10 3 12 4 11

    Getting married/Having babie 6 9 5 7 6 8 7 6

    Buying house/land 5 1 10 5 3 8 6 5

    Giving help to family 4 9 1 5 5 5 4 6

    Buiding/Reparing house 2 1 2 5 1 4 3 2

    67

    8

    10

    14

    16

    28

    Salaryincrease/Promotion

    Higher studying

    Investment/Getting rich

    Buying a valuable item

    Taking care of children

    Getting married/Havingbabies

    Buying house/land

    Which is your most important objective?

    Promotion/Salary increase is the most critical objective of the 20-29y.o. people. Higher studying is secondly important.

    For young people in HCMC, a dynamic market, Promotion/Salaryincrease target is remarkably higher than other objectives.

    Meanwhile, there is a quite balance across the top fourobjectives in Ha Noi. HNs young people seem to muchappreciate family values, they are setting their objectives ofgetting married/having babies and taking care of children more

    than in other cities.

    While male aim to getting rich more than female (17% vs 10%) ,more female want to get higher education (17% vs 15%).

    %

    N= 150 150 150 150 150 300 300 300 300

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    Habits &Lifestyle

    Personalinformation

    Media habit

    Expenditure &Purchase

    habit

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    Favorite TV channel

    HCM HN DN CT Total

    HBO 52 49 47 46 49

    VTV3 12 85 54 30 45

    HTV7 41 3 33 32 27

    Star

    Movies25 21 33 16 24

    VTV1 8 38 25 12 21HTV9 39 2 24 19 21

    12

    13

    13

    14

    16

    1616

    16

    19

    19

    25

    34

    46

    50

    56

    58

    71

    75

    4

    5

    12

    4

    4

    7

    7

    7

    4

    11

    14

    6

    24

    21

    27

    21

    49

    45

    Discovery Channel

    Fashion-TV

    THVL

    CVTV

    Let's Viet

    Star Sports

    Disney

    DRT1

    HTV3

    HN1

    SCTV

    VTV2

    HTV9

    HTV7

    VTV1

    HBO

    VTV3

    Top 3 most often

    Often

    %

    HBO is ranked first amongst their favoritechannels, VTV3 is second and HTV7 comes to third.

    Which are 3 TV channels that you watch most often?

    N = 600

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    Favorite Internet Website

    14

    11

    18

    18

    19

    20

    23

    23

    29

    31

    3536

    41

    44

    45

    46

    54

    68

    Others

    enbac.com

    nhacso.net

    thanhnien.com.vn

    Me.zing.vn

    nhaccuatui.com

    Zing.news.vn

    ngoisao.net

    Kenh14.vn

    tuoitre.vn

    facebook.com

    Vnexpress.net

    Yahoo.com

    Dantri.com.vn

    Youtube.com

    Zing.mp3.com

    24h.com.vn

    google.com

    %HCM

    150

    HN

    150

    DN

    150

    CT

    150

    google.com 69 72 69 63

    News website 83 92 87 61

    24h.com.vn 44 71 69 31

    Dantri.com.vn 25 75 54 22

    Vnexpress.net 31 50 45 17

    ngoisao.net 22 27 31 12

    tuoitre.vn 33 33 28 29

    thanhnien.com.vn 14 11 31 15

    Kenh14.vn 15 43 53 7

    Zing.news.vn 29 29 21 13Social network web 77 67 81 61

    facebook.com 34 35 53 18

    Yahoo.com 41 33 43 47

    Me.zing.vn 25 17 20 13

    Youtube.com 40 47 47 46

    Music website 54 53 75 58

    Zing.mp3.com 34 37 64 48

    nhacso.net 20 21 18 12

    nhaccuatui.com 14 23 22 23enbac.com 6 22 12 3

    Hanois young people visit News website more often than those inothers cities.

    Danang has the highest rate of using social network websites(especially Facebook) and music websites.

    Among news websites for Teen audiences, Kenh14.vn is more popularin Ha Noi and Da Nang, while zing.news.vn is more popular in HCM

    Google is the Internet w ebsite thatyoung people visit most often.

    %

    N = 600

    Which are the websites that you often visit?

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    Favorite Magazines & Newspapers

    6

    7

    7

    7

    8

    9

    11

    17

    18

    18

    19

    24

    31

    33

    44

    53

    Sinh vien (Hoa Hoc Tro 2)

    Muc Tim

    Dep

    Cong An

    The Thao Van Hoa

    Hoa Hoc Tro

    Tien Phong

    Sai Gon Tiep THi

    Lao Dong

    Phu nu Viet Nam

    The gioi phu nu

    An Ninh The Gioi

    Bong Da

    Tiep Thi & Gia Dinh

    Thanh Nien

    Tuoi Tre

    N = 600

    %

    Which are the newspapers and magazines that you often read?

    Tuoi Tre, Thanh N ien, Bong Da and Tiep Thi & Gia inhare themost favorite magazinesnewspapers among 20-29 people.

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    19

    20

    24

    26

    27

    27

    28

    28

    36

    39

    40

    43

    44

    57

    58

    87

    93

    Ngoc Quyen takes nude photo for environment

    Collaption of Len Co quarries

    Champions League

    Backstreet Boys' show in Vietnam

    Increase in medicine price

    Disater in Vietnam and region

    Earth hour

    Assets price

    Corruption

    Unemployment

    War in Libya

    Hoan Kiem lake's turtle

    Inflation

    Gold/USD exchange

    The impact of radiation from Japan

    The catastrophe in Japan

    Increase in electric & oil price

    %

    N = 600

    Top hot news in the monthIn the last one month, young people are being interested most in the increase inelectric/oil price and the catastrophe in Japan along with its impacts.

    The gold and USD exchange rate is also among the most hot news.

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    Habits &Lifestyle

    Media habit

    Expenditure& Purchase

    habit

    Personalinformation

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    N = 600

    Personal expenditure

    Food

    26%

    Transportation -

    Communication

    13%

    Education

    6%

    Entertainment

    12%

    Clothes &

    Beauty product

    13%

    Love

    7%

    Savings13%

    Others

    10%

    Food expense occurs the largest part of 20-29 consumers expenditures. Communication & Transportation, Clothes & Beauty products are other major expenses.

    Love affair also requires a certain expense (7%)

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    Differences across the target groups aboutpersonal expenditure

    Food

    Transportation - Communication

    Education

    Entertainment

    Clothes & Beauty product

    Love

    Savings

    Others

    Food is a very big expense for 20-29 y.o. people in HCM city Young people in Da Nang have more savings than those in other cities (17%). By gender, female spend more for clothes and beauty products (16% vs. 11%), while less for love and

    communication & transportation.

    712 12 10 10 10 10 10

    1410

    17

    12 1017 12 13

    58

    67 7

    68 5

    11

    1412

    14 1412

    11 16

    12

    1011

    13 12 11 12 105

    85

    7 8 5 6 713

    13 13 14 13 13 14 11

    3624 22 23 26

    2726

    28

    HCM 20-24 MALEHN DN CT 25-29 FEMALE

    N= 150 150 150 150 300 300 300 300

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    Purchasing attitude

    16

    34

    34

    34

    50

    49

    38

    45

    28

    44

    44

    26

    25

    26

    25

    20

    17

    19

    22

    17

    21

    12

    58

    41

    40

    41

    30

    34

    43

    33

    55

    35

    44

    A is more suitable Same B is more suitable

    1. Pay more attention in design

    2. Willing to pay more for those productwith extra functions

    3. Choose product by following theTREND

    4. Be the first to try a new product

    5. Can go shopping anytime even whendo not have the need

    6. Search for information before makingpurchase

    7. Willing to pay higher for the

    prestigious manufacturer

    8. Preferred foreign brand

    9.Like consult for other people whenthey shopping

    10. Is a main decision maker for almostfamilys durables

    11. Like online shopping

    A B

    They are ready to pay more for additional functions and prestigious manufacturers. They choose aproduct according to their own taste. Theyre used to searching for information before making a

    purchase.

    N = 600

    %

    1. Pay more attention in function

    2. Only need product with basicfunctions

    3. Choose product by following theirown taste

    4. Just use product which being used bymany people

    5. Shop just when in need

    6. Make decision right in the store

    7. Prefer to low price than prestigious

    manufacture

    8. Foreign brand is not important

    9.Dont have any idea when otherpeoples shopping

    10. Only being the main decision makerfor their own personal products

    11. Dont like online shopping

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    Decision role in household purchase

    N = 600

    %

    Female

    Male

    54

    22

    42

    46

    4

    32

    Main decision make

    Take part in decision

    Completely not take part

    Female

    Male

    53

    33

    42

    51

    4

    16

    Female

    Male

    22

    59

    63

    39

    15

    2

    Female

    Male

    24

    62

    59

    36

    17

    3

    Food

    Necessities(Personal care, toiletries, etc)

    Durable items(TV, washing machine,

    refrigerator, etc)

    Hi-tech items(Mobile phone, laptop, PC, etc)

    Female is the main decision maker in purchase of food and necessities categories. Maleis more often to be the main decision maker in purchase of durable and hi-tech items.

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    Necessities Food

    Purchase place Necessities & Food

    Wet market and grocery store are the most popular places fornecessities purchase (Personal care, toiletries,..). Supermarket isalso an important shopping channel. While in HCM, Da Nang and Can Tho, people buy necessities in

    wet markets more often, Hanois people buy this almost ingrocery stores.

    In HCM and Can Tho, Supermarket is the 2nd preferred placefor purchasing necessary products.

    613

    2 6 1

    18

    29

    713 24

    8

    1

    13

    136

    92

    21 6 8

    28 22

    54

    1719

    30 33

    1

    45 40

    Wet market

    Grocery store

    Specialized store

    Convenient store

    Supermarket

    Department store

    Not buy9 15 9 10

    2

    68

    611

    41

    74 2

    81 75

    8580

    84

    N= 600 150 150 150 150 600 150 150 150 150

    For buying food, wet market is still beingthe 1st common choice.Next is supermarket, but not veryremarkable.HCM city has more young people who donot buy food by themselves.

    %

    TOTAL HCM HN DN CT TOTAL HCM HN DN CT

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    Purchase place - Clothes & Beauty product

    2 1 511 11 5

    9 17

    27 28

    7

    3339

    2 21

    340 41

    8425

    21

    15 162

    2519Wet market

    Clothes/Cosmetics shop

    Convenient store

    Supermarket

    Department store

    TV shopping

    Not buy

    N= 600 150 150 150 150

    Young people buy clothes and beauty products mostly in closthes/cosmetics shop andsupermarket. Besides, 15% is for wet market and 11% for department store. In Ha Noi, clothes/cosmetics shop is dominant Among the cities, Can Tho has a very high percentage of buying in Supermarket

    and department store. These places should be take into consideration forcommunication/promotion planning.

    %

    TOTAL HCM HA NOI DN CT

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    Important factors for choosing Durables & Hi-tech items

    Reasonable price

    Durability

    Electric/Fuel saving

    Guarantee

    Nice design

    Prestige manufacturer/brandFunction

    Wellknown brand

    Trusted by relatives/friends

    Promotion

    Customer services

    Origin of making

    Familiar brand

    New product

    To show personal status/style

    Vietnam brand

    Recommended by the seller

    International brand

    Ecofriendly

    For durable items (househould appliances: TV, refrigirator, wash machine,..), the 20-29 y.o consumers considermost about price, durability, fuel saving, guarantee and design respectively.While for hi-tech products (mobile phone, PC,laptop,..) they consider more about durability, prestige of brand,

    guarantee and design. The price seems to be not a matter.

    N = 600

    %

    0 10 20 30 40 50 60 70 80 90 100

    Durables

    Hi-tech

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    7

    15

    26

    31

    37

    42

    63

    64

    82

    3

    3

    3

    5

    9

    6

    21

    27

    25

    Manufacturer's website

    Online forum

    OOH Ad

    Internet Ad

    POSM

    News/Magazine Ad

    Recommended by friends

    Recommended by relatives

    TV Commercials

    Influent

    Popular

    11

    18

    23

    35

    38

    37

    62

    57

    67

    3

    6

    2

    12

    11

    5

    23

    23

    15

    Influent

    Popular

    Durables Hi-tech

    N = 600

    WOM plays the most importantrole in young consumerspurchasing habits for durables &hi-tech products. With a directrecommendations from friends orrelatives, they can decide to buyproduct more easily even than

    seeing TV commercials or othersources of information.

    TV plays quite an important rolein durables purchase, but it comesless important in hi-techpurchase.

    Sources of information for choosing Durables& Hi-tech items

    %

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    2

    13

    15

    17

    25

    26

    29

    31

    38

    38

    40

    50

    55

    59

    60

    84

    0 20 40 60 80 100

    Important factors%

    HCM

    15 0

    Hanoi

    1 50

    DN

    15 0

    CT

    1 50

    Total

    60 0

    Reasonalbe price 76 79 90 89 84

    High quality product 67 53 56 65 60

    Good service 50 59 63 66 59

    Bringing comfortable feeling 53 64 58 47 55

    Nice space 57 44 53 44 50

    Suitable with my style 31 41 53 35 40

    Familiiar place 31 41 45 34 38

    Have private space 29 36 48 40 38

    Unique/Different 33 27 41 24 31

    New place 21 25 35 32 29

    Recommened by relatives/friends 13 31 40 19 26

    Near to home/office 20 27 27 25 25

    Promotion 17 14 15 21 17

    Near to other entertainment place 11 17 14 16 15

    Have program for close customers 11 11 17 15 13

    Recommened on news/forum 2 3 1 3 2

    Important factors for choosing Out Of HomeEntertainment servicesIn general, price and quality are two top factors to be considered most when choosing a place of OOHEntertainment. Young consumers in Danang and Cantho consider price more than HCM and Hanoi.

    Apart from price, HCM consumers consider the product quality and space, while Hanoi & Danang preferservices and comfortable feeling.

    %

    N = 600

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    Habits &Lifestyle

    Personalinformation

    Media habit

    Expenditure &

    Purchasehabit

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    Occupation

    N= 600 150 150 150 150 300 300 300 300

    %

    3 2 2 49

    2 57

    16

    1 47

    11

    48 12

    6

    6 35

    11

    5

    710

    3

    20

    16

    28 16

    23

    19

    2319 21

    12

    10

    1212

    14

    14

    10

    8

    16

    17

    19

    20

    17

    13

    34

    18

    16

    2135

    17

    21

    11 13

    2817

    24

    10 9 10 167 8

    13 16

    54 3 4 31

    5 5Managers & Large business

    Specialist (Doctor, Lawyer, Nurse)

    Office staff

    Student

    Seller

    Small business

    Worker

    Housewife

    Others

    HCM 20-24 MALETOTAL HN DN CT 25-29 FEMALE

    Regarding the people of 20-29 y.o., HCMC has the highest high-qualified human resources, whileCan Tho has the lowest.The number of doing small business is noticeably high in Ha Noi.The gap of high-qualified jobs is also found by gender.

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    33 37 3341

    23 22

    4533 33

    21

    29

    17

    19

    1932

    1024

    17

    3421 49 33

    31

    37 3032

    35

    12 141

    7

    28

    10 15 10 14

    Secondary school

    High school

    University

    Bachelor or higher

    Highest education

    Totally, 33% out of the 20-29 years old people have got College or higher education, besides 21%

    of them are students.The ratio of high school education in Hanoi, compared to secondary school, is highest among thecities, but the ratio of college education (including students) is smaller than that in HCM & Danang.

    %

    HCM 20-24 MALETOTAL HN DN CT 25-29 FEMALE

    N= 600 150 150 150 150 300 300 300 300

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    Style & Characteristics- More to be purchase decision maker than

    in other cities

    - Not involve in others shopping- Like to dress differently

    They are independent.

    They need to-be-seen by other people

    Description - 20 - 30 years old consumers - HCM

    Life & Objectives

    - Career concerns & objectives are

    outstanding

    - Aim at promotion/salary increase,

    higher studying & investment

    - A highest rate of high-qualifiedemployees

    Can use the professional, successful

    image in communication

    Activities & leisure:Join various outside activities:- Going to coffee shop, eating out, hanging

    out with friends

    - Going to movie & cinema theatre

    - Join community/organization/club activities They are dynamic

    The communication/promotion campaigns

    should be executed in these entertainment

    or public places. Here the chances for

    sharIng among friend group would be

    higher.

    How to talk with them?- Favorite TV channels: HBO, HTV7,

    HTV9, SCTV

    - Favorite websites: news websites 24h.com.vn, vnexpress.net,tuoitre.com.vn;

    - News & magazine: Tuoi Tre, Thanh

    Nien, Tiep thi & Gia dinh

    - Dam Vinh Hung is considered to be

    the most favorite endorser for

    approaching this target.

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    Activities & leisure:- Spend free time mostly being with family and friends

    family-oriented- Less decide purchasing by themselves than consumers in

    other cities, trend to choose products which be trustedby family and friends

    WOM is the most effective marketing method for thesetargets.

    Life & objectives:

    Career and family have almost the same importance.Their objectives are higher studying,promotion/salary increase, getting rich, buying avaluable item. Could bring to them a successful image includes

    wholly achievements: high-educated, career-successful, rich and happy family.

    Style & Characteristics- Want to demonstrate the ego through dressing

    - Highly appreciate quality and brand trustworthy- Trend to choose famous brands when buying clothes,

    ready to pay for the prestige brands. Brand is very important for Hanois young people. A

    brand not only need create the reliability, but shouldhelp them to express themselves.

    How to talk with them?- At home, the time for online is more than for

    watching TV. Reading news website most often.VTV3 watching rate dominates.

    Theyre very interested in updating news.Therefore, the communication should beinformative.

    - Favorite websites: 24h.com.vn; dantri.com.vn;vnexpress.net; kenh14.vn

    Description - 20 - 30 years old consumers Ha Noi

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    Activities & leisure The frequency of joining social network websites in

    Da Nang is higher than in other cities Danang young people also join

    community/organization/club activities Can use viral marketing, especially through

    networking, organizations, offline or online.

    Style & Characteristics: Usually update fashion trends and prefer famous brand, but price

    is usually the most important factor in choosing products.

    For electronics/motorbikes and hi-tech items, the importance ofdurability is remarkable.

    Savings are more than in other cities A type of practical person. They try to ensure their good life.

    Products for young consumers in Danang should have goodquality and reasonable price.

    Life & Objectives:Finance is the second important concern just after career,

    accordingly, their top objectives are salary increase/promotionand getting rich. An ideal image might be a fully and safe life.

    How to talk with them? Popular TV channel: VTV3, HBO, HTV7, Star movies Popular website: apart from some news website, Facebook, Youtube and yahoo.com

    are visited very often Popular news & magazine: Thanh Nien, Bong Da, Tuoi Tre

    Description - 20 - 30 years old consumers Da Nang

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    Style & Characteristics: They want to demonstrate characters through clothes and always update new trends,

    ready to pay for additional functions and prestige brands Much of them like to dress after the characters in movies However, price is still a important factor, then products should have affordable price Young consumer in Can Tho can catch up and follow the general trends of the group age. In communication campaign, can use idols to attract them

    Activities & leisure:

    They like eating out and going to coffee shop,meeting with friends

    The communication/promotion campaign should beexecuted in these entertainment places.

    The main activity at home is watching TV. The rate of

    Internet using is not very high

    The traditional advertising channel via TV should be

    on priority

    Life & Objectives:Career and family have the same importance. Apart frompromotion/salary and study objectives, the y also set target ofgetting married and having babies. Mature, aim to ready for their own life.

    How to talk with them? The favorite TV channel: HBO, THVL, HTV7, VTV3 The favorite singers: Dam Vinh Hung & Dan Truong

    Description - 20 - 30 years old consumers Can Tho

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