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VETERAN TUTOR VETERAN TUTOR TRAINING TRAINING Dr. James Stewart Dr. James Stewart Tutorial Coordinator Tutorial Coordinator

VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

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Page 1: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

VETERAN TUTOR VETERAN TUTOR TRAININGTRAINING

Dr. James StewartDr. James StewartTutorial Coordinator Tutorial Coordinator

Page 2: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Welcome Back !Office hours

9:30 – 4:30 M – F Phone - 208-5823/5841E-mail: [email protected]

Page 3: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Tutor Training FoldersVeteran Tutor Training Syllabus

Review training available this semesterIf not Level 1, make sure to keep your Verification Sheet from New Tutor Training

Employment FormComplete with new courses and schedules

ASC Employment Package if not work study or did not tutor last semester

Page 4: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Tutor EvaluationsTutor Evaluations

Each active tutor will meet with me after Each active tutor will meet with me after Mid-SemesterMid-Semester

Self-EvaluationSelf-Evaluation

Certification Certification

FeedbackFeedback

Page 5: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Review of Important Level 1 and Review of Important Level 1 and Level 2 TopicsLevel 2 Topics

The following is a refresher on issues that The following is a refresher on issues that affect the credibility our tutoring program in affect the credibility our tutoring program in the eyes of other tutors, students, faculty the eyes of other tutors, students, faculty and staff and staff

Review the Tutor Handbook at the Review the Tutor Handbook at the beginning of each semesterbeginning of each semester

Page 6: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Peer-Tutoring GoalsPeer-Tutoring Goals Make academic support available to all

students enrolled at King‘s College.

Create tutoring relationships that help student improve their academic performance.

Develop and utilize a valid evaluation instrument of the tutorial program based in tutor and tutee input.

Make tutors and tutees aware of program policies,stressing their responsibilities.

  Award CRLA Tutor Certification to eligible

tutors.STUDENT CENTERED

Page 7: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

ProfessionalismProfessionalism

The following behaviors enhance your role as a tutor:The following behaviors enhance your role as a tutor:Being prepared for sessions Being prepared for sessions Being on time for sessions Being on time for sessions Expressing enthusiasm for the subject being tutored Expressing enthusiasm for the subject being tutored Giving credit or praise for behavior and/or achievement that Giving credit or praise for behavior and/or achievement that reflects positive change. reflects positive change.

The following behaviors detract from your role as a tutor:The following behaviors detract from your role as a tutor:Not being prepared or on time for sessions Not being prepared or on time for sessions Turning tutoring sessions into social hour Turning tutoring sessions into social hour Criticizing instructors, other tutees, other tutors or others Criticizing instructors, other tutees, other tutors or others Being either overly critical of your tutee or neglecting to give Being either overly critical of your tutee or neglecting to give credit where credit is due credit where credit is due

These behaviors reflect on all tutors and on the program These behaviors reflect on all tutors and on the program as a whole.as a whole.

Page 8: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Tutor ResponsibilitiesTutor Responsibilities

Attend training and other meetingsAttend training and other meetings

Meet students on-time and preparedMeet students on-time and prepared

Keep Tutorial Coordinator and faculty Keep Tutorial Coordinator and faculty informedinformed

Maintain accurate and complete Maintain accurate and complete tutoring recordstutoring records

Provide feedbackProvide feedback

Page 9: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Room For Improvement

Things I would like you to work onThings I would like you to work onTake the initiative if your tutee does not Take the initiative if your tutee does not contact youcontact you

Turn in timecards every pay period, even if Turn in timecards every pay period, even if you do not meet with the student during the you do not meet with the student during the pay periodpay period

Page 10: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Model Good BehaviorModel Good Behavior

Demonstrate how you take notes. Demonstrate how you take notes.

Demonstrate how you prepare for a test. Demonstrate how you prepare for a test.

Reveal how much time you put into your Reveal how much time you put into your school work.school work.

Students who make good grades are usually Students who make good grades are usually hard-working students. Some students hard-working students. Some students believe in magic or good luck! They need to believe in magic or good luck! They need to know it isn’t easy to made As and Bs.know it isn’t easy to made As and Bs.

Page 11: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

ExpectationsExpectations

TutorYou are not a homework machine. You are not a miracle worker.  If the tutee procrastinated throughout the semester, cramming with you during finals week will not produce great results.You will not know ALL the answers to EVERY question ALL the time.  You are not an instructor.

TuteeTutee

Tutoring is a two-way street, one Tutoring is a two-way street, one in which tutees should play a in which tutees should play a very active role. very active role. Tutees are expected to be an Tutees are expected to be an active participant & contributor in active participant & contributor in their sessions. their sessions. Tutees should bring all relevant Tutees should bring all relevant materials, including materials, including textbook, the syllabus, class textbook, the syllabus, class notes, past papers, and past notes, past papers, and past tests to tutoring sessions.  tests to tutoring sessions.  Tutees should come prepared Tutees should come prepared by: by: 

Attending class Attending class Taking notes Taking notes Reading assignments Reading assignments Trying homework problems Trying homework problems

Page 12: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

When You Are Not Tutoring…When You Are Not Tutoring…

Things to prepare for next session:Things to prepare for next session:Prepare for the next tutoring sessions (limit to 1 Prepare for the next tutoring sessions (limit to 1 hour per course/tutee)hour per course/tutee)

Prepare practice tests or quizzesPrepare practice tests or quizzes

Develop handouts to help in studyingDevelop handouts to help in studying

Meet with professorMeet with professor

Document any time spent performing these Document any time spent performing these activities on your time card so you can be activities on your time card so you can be paid. These hours do not count towards paid. These hours do not count towards certification.certification.

Page 13: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Referral SkillsReferral Skills

Page 14: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

RECOGNIZING WHEN TO REFER TUTEESRECOGNIZING WHEN TO REFER TUTEESTO SERVICESTO SERVICES

Tutors need to recognize when to refer tutees to Tutors need to recognize when to refer tutees to servicesservices

Using time inappropriately (socialize, discuss personal Using time inappropriately (socialize, discuss personal issues)issues)If tutee is tense, shy, non-verbal, or hard to make eye If tutee is tense, shy, non-verbal, or hard to make eye contact with contact with Behavior changes dramatically from earlier sessionsBehavior changes dramatically from earlier sessionsDepressed: general sadness, weepy, hopeless, unable to Depressed: general sadness, weepy, hopeless, unable to focus on academicsfocus on academicsAnxious: agitated, acting fearfulAnxious: agitated, acting fearfulSigns of substance abuse: failing to meet obligations, Signs of substance abuse: failing to meet obligations, erratic behavior, inability to function effectively due to erratic behavior, inability to function effectively due to drug/alcohol intoxicationdrug/alcohol intoxication

Page 15: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

KNOWING HOW AND WHEN TO REFERKNOWING HOW AND WHEN TO REFER

Discuss problem with Dr. Stewart Discuss problem with Dr. Stewart

Tutee’s problems are not sole Tutee’s problems are not sole responsibility of tutor.responsibility of tutor.

Offer information about available services.Offer information about available services.

Suggest a particular service, explain Suggest a particular service, explain location, how to contact stafflocation, how to contact staff

Page 16: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

IMPORTANT REMINDERSIMPORTANT REMINDERS

Tutors aren’t trained counselors. Do not Tutors aren’t trained counselors. Do not exceed the role of tutor.exceed the role of tutor.

Tutors aren’t expected to solve all the Tutors aren’t expected to solve all the problems of the tutee. Primary focus on problems of the tutee. Primary focus on course work.course work.

Tutors may not be successful with every Tutors may not be successful with every student.student.

Page 17: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

How Do You Help?How Do You Help?

Sometimes the most important and most helpful Sometimes the most important and most helpful thing you can do is model effective study skills thing you can do is model effective study skills and student success attitudes and behaviorsand student success attitudes and behaviorsIt is ok if you do not know the answer to a It is ok if you do not know the answer to a questionquestion

Tell them you will find out and get back to themTell them you will find out and get back to themMake sure they are seeing the instructor during their Make sure they are seeing the instructor during their office hours office hours

KNOW WHERE TO REFER THE STUDENT!

Page 18: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

PayrollTutors submit Tutor Timecard and Progress Report to Academic Skills Center the Friday before Web Advisor entries dueDocuments tutoring hours, progress of tutee, and issues for tutorial coordinator involvement

Make sure comments are completedMust turn-in Timecard, even if no tutoring was done

Tutors paid based on level of certificationTutoring hours recorded on-line using Web Advisor by 12:00 on Mondays after the end of the pay period

Page 19: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Tutoring HoursTutoring Hours

Length of some tutoring sessions have become a Length of some tutoring sessions have become a concernconcern

Some sessions were more than 4 hours for one tutee or Some sessions were more than 4 hours for one tutee or group of tuteesgroup of tutees

Tutoring is a supplement to classroom instruction, not a Tutoring is a supplement to classroom instruction, not a substitutesubstitute

The most effective strategy is 1 – 2 sessions per The most effective strategy is 1 – 2 sessions per week, 1 – 2 hours per sessionweek, 1 – 2 hours per session

If sessions exceed 4 hours per week for an in, I will If sessions exceed 4 hours per week for an in, I will remind you that we need to stick to this policyremind you that we need to stick to this policy

Page 20: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Make sure you complete all parts of the timecard

Page 21: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator
Page 22: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

No-Show PolicyNo-Show Policy

IAW the King’s College Tutorial Program, a student is required to IAW the King’s College Tutorial Program, a student is required to give their tutor 24 hours notice for a cancellation. If a student does give their tutor 24 hours notice for a cancellation. If a student does not notify you of the cancellation or does not show up for a not notify you of the cancellation or does not show up for a scheduled appointment it is considered a “no show”. As a tutor you scheduled appointment it is considered a “no show”. As a tutor you can get paid for “no shows’ but you must take the following steps:can get paid for “no shows’ but you must take the following steps:Wait at least 15 minutes for the student to show upWait at least 15 minutes for the student to show upFill out a Fill out a “no show” slip“no show” slip and turn it into the Academic Skills Center and turn it into the Academic Skills Center within 48 hourswithin 48 hours

You will be paid for 30 minutes and indicate this no-show on your Tutor You will be paid for 30 minutes and indicate this no-show on your Tutor Timecard/Progress Report. Timecard/Progress Report. Attempt to call the student, find out what happened and set up another Attempt to call the student, find out what happened and set up another appointmentappointment

The King’s College Tutorial Program “no show” pay policy is The King’s College Tutorial Program “no show” pay policy is designed to compensate tutors who arrive expecting to work, only to designed to compensate tutors who arrive expecting to work, only to find that the tutee does not show up for the scheduled session. find that the tutee does not show up for the scheduled session.

Page 23: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Individual TutoringIndividual Tutoring

When a student comes in to Academic Skills and When a student comes in to Academic Skills and asks for an individual tutor, I use your asks for an individual tutor, I use your employment forms as the basis for selecting a employment forms as the basis for selecting a tutortutorIf you know someone that needs a tutor, have If you know someone that needs a tutor, have them come into our office and have them them come into our office and have them complete a form and let us know that you will be complete a form and let us know that you will be the tutorthe tutor

If you know them or have tutored them in the past, If you know them or have tutored them in the past, you don’t need to meet in my office, just come by and you don’t need to meet in my office, just come by and pick up the form and let me know when you will be pick up the form and let me know when you will be meetingmeeting

Page 24: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Individual TutoringIndividual Tutoring

Make sure you stay in contact with your Make sure you stay in contact with your tuteetutee

If they do not schedule a session on a regular If they do not schedule a session on a regular basis, make sure to put that on your Time basis, make sure to put that on your Time Card/Progress ReportCard/Progress Report

Let me know if they do not return your callsLet me know if they do not return your calls

Page 25: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Small Group TutoringStudents request a small group session via the web for:

MSB 110CHEM 113BIOL 111

They can sign up for a one-time only session or come every weekThey will receive an e-mail the day before the session with the contact number of the session leader

Need volunteers to be session leaders

Page 26: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Small Group TutoringSessions will be configured to have at least one tutor from each of the instructors on each of the days, if possibleAll tutor who wish to lead Small Group session, and are new to small group tutoring, please make an appointment to see me ASAP.This semester, sessions will be limited to 12 tutees per session. We can adjust as we need to based on timing of tutees

Page 27: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Fall 2011 Small Groups

Small Groups begin Wednesday, 7 September 2011

CourseCourse SunSun MonMon TueTue ThuThuMSB 110MSB 110Dr. Shawver, Dr. Boscia, Mr. Schwanger

NO SESSION

4 – 7 pm

MU 202

4 – 7 pm

MU 202

4 – 7 pm

MU 202

CHEM 113 CHEM 113 Dr. VonRue, Dr. Supkowski, Dr. Belanger, Dr. Smith, Dr. Snider, Dr. Sauls

4 – 7 pm

Library

Auditorium

4 – 7 pm

MU 211

4 – 7 pm

MU 211

4 – 7 pm

MU 211

BIOL 111BIOL 111

Dr. Paoletti, Dr. Slock, Ms. Justice-Bitner, Dr. Tintjer

4 – 7 pm

Library

Auditorium

4 – 7 pm

MU 213

4 – 7 pm

MU 213

4 – 7 pm

MU 213

Page 28: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Course Sun Mon Tue Thu

MSB 110 NO SESSION

4 – 7 pm

MU 202

1. Pat Moran

2. Julie Kearns *

4 – 7 pm

MU 202

1.

2.

4 – 7 pm

MU 202

1. Talia Mamola

2. Megan Grohol

CHEM 113

4 – 7 pm

Library Auditorium

1.

2.

3.

4.

4 – 7 pm

MU 211

1. Tara Banville

2. Karlee Hantz

3.

4.

4 – 7 pm

MU 211

1. Jacob Shook

2.

3.4.

4 – 7 pm

MU 211

1.

2.

3.4.

BIOL 111

4 – 7 pm

Library Auditorium

1. Doug Young *

2. Allison Kearns

3. Emily Buchman

4.

4 – 7 pm

MU 213

1. Elyse Laneski

2. Brooke Whiteko

3.

4.

4 – 7 pm

MU 213

1. Tanya Cheeseman *

2. Dawn Long

3.

4.

4 – 7 pm

MU 213

1. Tara Banville (4-5)

2.

3.

4.

Page 29: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Small Group Tutoring

Tutee responsibilitiesThey must call to cancel a session the day before the session unless it is an emergency or they are considered a no-show

More than 2 no-shows and their request for tutoring will be cancelled

They must come prepared for the session byAttempting the homework (the tutor is not a homework buddy)Bringing specific questions or concepts that they need help with

Page 30: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Small Group TutoringTutor Responsibilities

Agree to be “on-call” for that day/time slot for the entire semesterAgree to be “on-call” for that day/time slot for the entire semesterReview the e-mail sent by Dr. Stewart the day before the sessionContact the session leader if you are not able to make the sessionBe prepared for the session by knowing what students are going over in class

Document any prep time you need on the small group timecard before the session leader turns it in

Make an appointment with Dr. Stewart as soon as being assigned to a session to discuss expectations and answer any questions

Page 31: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Small Group TutoringSmall Group Tutoring

Session Leader ResponsibilitiesSession Leader ResponsibilitiesPrint out the Small Group Timecard and spreadsheet that is e-mailed to you the day before the sessionThe spreadsheet contains everyone coming to the session and their contact informationThe Timecard is a pdf file that contains all students who have signed up for your session, the time they will show up and whether the request is recurring or a one-time request

If someone shows up that is not on the list, have them sign in and tell them to come to Academic Skills and sign up if they are planning on coming to the session again

Turn in the Small Group Timecard and Progress Report the day Turn in the Small Group Timecard and Progress Report the day after the session so Dr. Stewart can address no-showsafter the session so Dr. Stewart can address no-showsIf no one is signed up for your session, you will not get an e-mail

Page 32: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

College Reading and Learning Association CRLA has certified King’s program at Level 1, Level 2 and Level 3

Purpose: Receive recognition from national organization and establish minimum standards

STRENGTHENS RESUME’

CertificationCertification

Page 33: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Level 1CertificationLevel 1Certification

Certification Requirements for Level 1/RegularCertification Requirements for Level 1/Regular10 hours of tutor training includes workshops10 hours of tutor training includes workshops25 hours of tutoring experience25 hours of tutoring experience

Certification Requirements for Level 2/AdvancedCertification Requirements for Level 2/Advanced10 hours of tutor training beyond Level 1 (20 total)10 hours of tutor training beyond Level 1 (20 total)25 hours of tutoring experience beyond Level 1 (50 total)25 hours of tutoring experience beyond Level 1 (50 total)

Certification Requirements for Level 3/MasterCertification Requirements for Level 3/Master10 hours of tutor training beyond Level 2 (30 total)10 hours of tutor training beyond Level 2 (30 total)25 hours of tutoring experience beyond Level 2 (75 total)25 hours of tutoring experience beyond Level 2 (75 total)

Requirements found in Veteran Tutor Training Requirements found in Veteran Tutor Training SyllabusSyllabus

Page 34: VETERAN TUTOR TRAINING Dr. James Stewart Tutorial Coordinator

Conclusion

Keep up the outstanding support for ASC and King’s College

You can make a difference in someone’s life

Keep Academic Skills Center staff informed and involved