Versant Oracle

About Versant

Our Services

Our Oracle Retail Practice

Our Expertise

Working Methodology

Value Proposition

Resource Mix

Case Study

1/27/2015 Versant in Oracle Retail 2

Corporate Profile

Established in 2000 and is headquartered in Arlington Heights, IL 60005,USA

Multiple Global Offices and world class technology center in India

ISO 9001:2008 Certified and Oracle Gold Partners

Over 200+ Technical and Functional Consultants across Globe

Intensely focused on Customer Services with Proven Delivery Capabilities

and consistent growth

Vision

To become a Globally respected IT Services Company in Retail Vertical

providing best business and technological solutions.

It is innovation that drives our success and to be ranked 1st in

Retail ERP Implementations, Maintenance and Support Services.


COMPANY PROFILE

Established dedicated Oracle Retail Centre of Excellence in April 2008

Approx $400K USD investments made in FY09-10 on competency

building initiatives

100+ associates with extensive Technical, Functional & Domain

experience in Retail Merchandising and Store Operations across all

retail formats

Oracle certified solutions experts

Industry’s best capabilities in Merchandising and Store Operations Area including

RMS, RPM, ReIM, ReSA, POS, Back Office, Central Office,

Time & Labor, Mobile & Handheld applications

Retail Solution labs to design & simulate real business scenarios


VERSANT’S ORACLE RETAIL COE

In-S

tore

sO

pe

rati

on

s

Me

rch

an

diz

ing

Op

era

tio

ns

Me

rch

an

diz

ing

Pla

nn

ing

SC

MP

lan

nin

g&

Exe

cuti

on

Implementation / Roll-out

Enterprise Application Integration

Application Maintenance and Support

RETAIL SERVICE OFFERING

ORPOS

ORBO

ORCO

ORSIM

DIMP

Labels &

Tags

RMS

RESA

REIM

RPM

RWMS

RTM

RDF

RPAS

AIP

Allocation

MDO

Others

RIB

RDW

Others


ONE STOP SHOP FOR ORACLE RETAIL SERVICES

Consulting

Roadmap

Requirement Gathering

Business Process Mapping

Gap Analysis

Business Process Change / Customize

Governance

Implementation

Application Implementation

Custom Development

Application/Tools Integration

System Integration

Data Migration

Quality Assurance

Test Strategy

Test Planning and Management

System Testing

Integration Testing

Maintenance and Support

Application maintenance

L2 and L3

Increase system availability

Monitor performance

Program Management

Change Management

Continuous Improvement

Reusability


VERSANT’S ORACLE RETAIL END TO END SERVICES

VERSANT’S ORACLE RETAIL COE

REACTIVITYEnsure Service

Continuity

AVAILABILTYEnsure Service

Availability

FLEXIBILITY Alignment with needs

VISIBILITYService

monitoring and reporting

PRO-ACTIVITY

Fulfill customer challenges

Service Strategy

• Align Services with1. Business Processes2. Service Architecture3. Operating Models4. Technology Infrastructure

Service Design

• Design services that lead to efficiency in operations while controlling service quality and business risks

Service Transition

• Ensure the service design is effectively realized in the transition to the operations while controlling the risks of failure and disruption

Service Operations

• Achieve effectiveness and efficiency in the delivery and support of the services



END-TO-END INTEGRATION

Existing ERP/Applications Other Legacy Systems Across the globe

Segment Mix

20% Hard lines 25% Food & Grocery

25% Department

Stores20%

Functional

46%

Techno-

Functional

34%

Technica

l

30% Soft lines

Resource Mix

> 8 Years35%

4 to 8 Years 40%

< 4 Years 25%

Experience Mix


RESOURCE MIX

Assured Trust

Best Services

Best Price on Right Time

Value Add to Business

How are we different ?

Excellent Resources Mix with a strong domain expertise

Technical Perfection

Vertical focused Approach – Industry specific solutions Mature service offerings – proven methodologies & templatesStrong Implementation focus and experience results in

consistency Best practices with Reduced complexity

On Time Delivery saving Time and Money

Minimize implementation services cost for reduced TCOFaster ROI and Benefit from your new System from day oneA high degree of project visibility with project check points &

control gates to ensure success

Early adapter of emerging technologies

Strong relationship with Oracle as we share the SI Gold Partnership


CRITICAL DIFFERENTIATOR

Leverage Solution Architecting

expertise in Oracle Retail Suite

Leverage Oracle Retail COE for

any specific POCs such as

integration with backend systems

Time Tested Industry standard

processes & implementation

approach for success

Training on Oracle Retail’s ISO

product suite(Architecture overview,

functional overview etc)

Global delivery capabilities

Investments in building new

capabilities to support new store

initiatives

Solution Architecting/Continued

Investments in COE – reduced risk

of implementation/upgrade

Pre-built components – reduced cost

of implementation, reduced time to

market & improved productivity

Sophisticated training by the experts

– learning value to clients

Applications tested by product &

domain experts

Global delivery capabilities – partner

in success throughout the world

Your partner for long term goals in IT

Versant’s Oracle Retail COE Exceptional Value to Clients


WHY VERSANT?

Scoping & Planning

Requirement Analysis

Solution & Design

Construction & Unit Test

Systems TestIntegration Test & UAT

Deployment & Pilot

Rollout & Support

Sco

pin

g &

Pla

nn

ing

- Understand Project Goals.

- Fix the Pilot plan including Brand, Locale & Target dates

- Establish Project Infrastructure.

- Form Project Client Team with roles and responsibilities.

- Plan JAD sessions with all the stake holders & impacted teams.

- Finalize Project Management Procedures.

- Review & Finalize the estimates.

- Finalize & sign-off Project Charter

Re

qu

ire

me

nt

An

alys

is

- Identify Configurations, Customizations & New Features.

- Convert the functional requirement into technical requirements.

- Create Function Impact checklist

- Functional flow documentation

- Functional Requirement Documentation.

- Review & Signoff Business Requirements.

- Use Case Documentation.

- Conducting JAD sessions.

- Requirement Review & Signoff.

Solu

tio

n &

De

sign

- Design and document the recommended solution.

- Data mapping between legacy and the new systems.

- Develop logical data model, class diagrams.

- Architect the Store foot print and define the security requirements.

- Identifying the packaging components

- Set performance & scalability benchmarks.

- Create Development & Test Environments.

- Defining Implementation

Co

nst

ruct

ion

& U

nit

Te

stin

g

- Develop Detailed Solution, Unit Test all Application &

System Code.

- Develop Build & Packaging Scripts for application.

- Create the store platform image & package for deployment.

- Develop Test Scripts for all phases of testing.

Conducting code reviews.

- Identifying & building secured platform components

- Setting up test data in the backend systems

- Setting up test environments on 3rd party systems.

Syst

em

s Te

st

- Publish Systems Test plan, Test Cases & Scripts, release notes about the app build, platform image & functionality.

- Publish SLAs around opening & fixing defects.

- Deploy both manually & remotely into the test stores.

- Deploy to a new store and also upgrade an existing store.

- Upgrade the test systems to new builds as soon as considerable amount of defects are fixed.

- Must compile & unit test fixes before checking into the next build.

Inte

grat

ion

Te

st &

UA

T

- Publish Integration Test plan and data validation by backend & 3rd Party Systems , Performance test cases

- Release notes for applications & platform

Process & SLAs for opening & fixing defects.

- Key Users Training.

- UAT Test Scripts

Identify cut-off point for Code freeze.

- Finalize Deployment strategy & Timelines.

- Capture signoff from every system/lead for production deployment.

De

plo

yme

nt

& P

ilot

- Piloting into few store

- Setup Backend systems for store deployments and Plan the stores for pilot & full rollout phase.

- Ship & setup required hardware & networking.

- Setup Store Platform, Store Configuration & user data.

- Install/deploy the solution/apps.

Deployment (Remote Deployment & CD deployment ) reports to all the stake holders.

- Confirm the payment transactions with the 3rd party systems and also ensure proper settlements.

Ro

llou

t &

Su

pp

ort

- Supporting the rollout.

- Perform Production Support.

- System Handover.

- Best Practices and Lessons Learn compilation.

- Project Closure.

- Preparation of troubleshooting & resolution documentation for 2nd level support teams to resolve basic tickets/Issues for stores.

- Effective Knowledge Transfer to client team.

- Conduct Project Retro to compile best practices and lessons learnt

7 Step Project Implementation Methodology


Fixed Time, Fixed Price

Guaranteed delivery on time, within the budget

Scope, deliverables and

acceptance criteria defined upfront

Can do scoping &planning before

the bid

Time & Materials

Lowest rates and the best resources

in the industry

We provide the entire team or few

resources

Pick and choose resources of your

choice

Extended Team

Treat us as your extended team at

offshore and reduce TCO

We work your hours for ease of interaction and

coordination

Dedicated resources,

infrastructure and facilities

Milestone Based

Chance to try us out. Pay only if

satisfied with the delivery

Scope, deliverables and

acceptance criteria defined upfront

Hire us for the entire project or

for a phase as needed


OUR FLEXIBLE 4 DELIVERY MODELS


OUR ORACLE RETAIL CUSTOMERS

Customer profile: Headquartered in Foothill Ranch, California, The Wet Seal, Inc. is a leading specialty retailer of fashionable andcontemporary apparel and accessory items. Now the company operated more than 500 stores in 47 states, theDistrict of Columbia and Puerto Rico, including 399 Wet Seal stores, 95 Arden B. stores. The company’s productscan also be purchased online at www.wetseal.com or www.ardenb.com..Annual Revenue: $600MEmployees: 5000-6000

Scope of Work:With vast domain and technical knowledge in Oracle Retail ISO suite of applications, Versant’s team was able toimplement ORPOS, ORCO and DIMP in a record time of five months and at 30% less cost than the other vendors.Versant customized ORPOS to integrate with Wet Seal’s home grown Loyalty systems, integrated with AJB & FDMSfor electronic tenders, integrated Ingenico payment terminals, removal of till concept, Sales Audit PCI complianceencryption requirements. Versant also customized DIMP(Data Import) utility to support 17 types of deals &promotions that were not supported by legacy POS nor built into Oracle Retail base product. Wet Seal was able to

go live with the new POS system within five months..Team Size and Duration: 5 People for 6 Calendar MonthsArea of Operations: USA

Engagement Status – Completed & in support mode


CASE STUDY 1

http://www.wetseal.com/

http://www.ardenb.com/

Customer profile: Vicsal Development Corporation (VICSAL), is a private family corporation primarily engaged

in the retail business. It owns and operates a chain of department stores and supermarkets popularly known

as Metro. Incorporated in 1981, Metro opened its first department store and supermarket in 1982. White

Gold lasted for 30 years and became the largest of its kind. Metro’s vision is to become a world-class retail

store. Its mission is to provide quality environment, quality service, and to be responsive to customers’

needs in the highest current standard. Metro was built firmly on the philosophy of customer centeredness.

Through a series of expansions and partnerships, it now operates 7 retail outlets.

Employees: 600

Scope of Work:With vast domain and technical knowledge in Oracle Retail Suite of applications, Versant’s team is implementingOracle Retail Store Operations, Merchandising and Warehouse Management Applications.

Team Size and Duration: 15 People for 9 Calendar MonthsArea of Operations: Philipines

Engagement Status – In Progress


CASE STUDY 2

Customer profile: Based in Dubai, Zawya Mart is a brand new chain of convenience stores and supermarkets, opening in August 2010 across UAE.Zawya Mart was founded in 2010 and is part of the Al Ghurair group of companies. The Al Ghurair Group has been in business for over 40 years in the UAE and has interests in a wide range of areas from finance and construction to property and FMCG.

Employees: 1000

Scope of Work:With vast domain and technical knowledge in Oracle Retail Suite of applications, Versant’s team is implementingOracle end-to-end solution including Oracle Financials, Retail Store Operations, Merchandising, WarehouseManagement, Siebel CRM, HRM and Advance Telephony Applications.

Team Size and Duration: 5 People for 6 Calendar MonthsArea of Operations: UAE



CASE STUDY 3

Customer profile: Headquartered in Riyadh KSA, Saudi Tadawi Health Care Company (“Tadawi”) is the largestdistributor of pharmaceuticals and healthcare products in Saudi Arabia. It is also one of the top threepharmacy chains in Saudi Arabia. It operates more than 450 pharmacy stores and has annual revenues ofmore than SR 1 bn. Tadawi operates in both retail and wholesale businesses.Tadawi has planned to transform its information systems environment to augment the growing needs ofbusiness and make Tadawi IT a service, technology and growth oriented business unit.

Employees: 2000

Scope of Work:

Oracle Retail systems implementation at Tadawi is the first phase of the change catalysts to streamline business

operations and deliver high quality services and performance parameters. Tadawi IT aims to create integrated

platform of various applications (ERP,POS,SCM) that can enable easy flow of data which is accurate and easily

available, business intelligence at all functional level and more secured, robust and scalable IT environment.

With vast domain and technical knowledge in Oracle Retail Suite of applications, Versant’s team is implementing

Oracle Retail Store Applications including ORPOS, ORBO, ORCO, SIM and its integration with EBS.

Team Size and Duration: 6 People for 9 Calendar MonthsArea of Operations: Kingdom of Saudi Arabia (KSA)



CASE STUDY 4

Q & A

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Thank You

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Documents

Versant Oracle