Vendor Query Portal-08 - Unilever QUERY PORTAL VENDOR QUERY PORTAL Vendor Query Portal provided by Tungsten…

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  • VENDOR QUERY PORTAL

  • What changes for you Languages / Countries If You Have Registration Keys To Self Register Training Support FAQs What is VQP

    VENDOR QUERY PORTAL

    VENDOR QUERY PORTAL Vendor Query Portal provided by Tungsten Network (also known as Invoice Status Service (ISS)) is an online tool which allows you to

    check the status of your invoice by logging on to the portal. To check the status of your invoice online you will need to register with Tungsten Network. The services provided by Vendor Query Portal are free of cost for Unilever suppliers.

    There are several benefits of using the VQP: Simple and fast - a click of a button away

    Secure, 24/7 invoice status - view your invoice status when its convenient for YOU.

    Invoice information available - from time of receipt through final payment

    Greater visibility of your invoice status - no more chasing Accounts Payable, see your

    invoice status at any stage

    Predictable payments know your payment due date and improve your cash-flow. You can

    now plan ahead with confidence.

    Reporting create your own reports at your own convenience.

    Free of cost

    The global e-invoicing, invoice financing & analytics company

  • To Self Register Training Support FAQs Languages / Countries If You Have Registration Keys What changes for you What is VQP

    VENDOR QUERY PORTAL

    Check your invoice status on VQP

    Reach if not satisfied with the information on VQP

    1st

    2nd

  • VENDOR QUERY PORTAL

    What changes for you What is VQP To Self Register Training Support FAQs If You Have Registration Keys Languages / Countries

    LANGUAGES / COUNTRIES

    Supported languages

    Europe Portugal, Poland, Spain, Bulgaria, Austria, Romania, Finland, Norway, Belgium, Sweden, France, Slovenia, Switzerland, Slovakia, Hungary, United Kingdom, Ireland, Germany, Italy, Denmark, Netherlands.

    North America United States, Canada.

    Asia Africa and Russia Australia, Oman, Tunisia, Bahrain, Pakistan, United Arab Emirates, China, Philippines, New Zealand, Hong Kong, Saudi Arabia, Czech Republic, Japan, Singapore, Malaysia, South Africa, Morocco, Taiwan, Zimbabwe, Ghana, Kenya, Cte D'Ivoire, Malawi, Tanzania, Uganda, Nigeria, Mozambique, Ethiopia, Zambia and Indonesia.

    1. English 2. Portuguese 3. Spanish 4. Italian

    If you are doing business with any of our entities in the below countries then VQP is available to you

    5. French 6. Dutch 7. German 8. Polish

  • What changes for you Languages / Countries What is VQP To Self Register Training Support FAQs If You Have Registration Keys

    VENDOR QUERY PORTAL

    STEP 01: Please refer to the email that you may have received. Click the below unique registration link in the mail Registration link: %%Registration_Key%% Tungsten Number: %%Supplier_Tungsten_Account_No%%

    STEP 02: Select your Company Name

    IF YOU HAVE RECEIVED UNIQUE REGISTRATION KEYS FROM US, PLEASE FOLLOW THE BELOW STEPS TO GET ACCESS TO THE TOOL

  • What changes for you Languages / Countries What is VQP To Self Register Training Support FAQs If You Have Registration Keys

    VENDOR QUERY PORTAL

    STEP 03: Confirm your Business/Entity

    STEP 04: Create your Password and complete the registration process

    IF YOU HAVE RECEIVED UNIQUE REGISTRATION KEYS FROM US, PLEASE FOLLOW THE BELOW STEPS TO GET ACCESS TO THE TOOL

  • If You Have Registration Keys What changes for you Languages / Countries What is VQP To Self Register Training Support FAQs

    VENDOR QUERY PORTAL

    Create your secret question and answer STEP 05:

    Start enjoying using the portal, check your invoice status online

    STEP 06:

    IF YOU HAVE RECEIVED UNIQUE REGISTRATION KEYS FROM US, PLEASE FOLLOW THE BELOW STEPS TO GET ACCESS TO THE TOOL

  • What changes for you Languages / Countries If You Have Registration Keys What is VQP Training Support FAQs To Self Register

    VENDOR QUERY PORTAL

    Visit Unilevers VQP welcome page and now click on either the Register or Enrol now link. If the registration is successful, you can then proceed to Step 2 (which will take 5 to 10 minutes). If the registration is not successful, you will need to raise a service ticket under Help and Support > Contact us

    The Tungsten team will respond to your query/ticket by notifying you via email within 2 3 working days.

    STEP 01:

    Fill in the details and Insert/Select your Company

    Click here to register

    IF YOU ARE SELF-REGISTERING, PLEASE FOLLOW THE BELOW STEPS

  • What changes for you Languages / Countries If You Have Registration Keys What is VQP Training Support FAQs To Self Register

    VENDOR QUERY PORTAL

    Confirm Company information and choose Yes or No Validate/update your company

    details and click Sign up

    IF YOU ARE SELF-REGISTERING, PLEASE FOLLOW THE BELOW STEPS

    Complete the registration process STEP 02:

  • What changes for you Languages / Countries If You Have Registration Keys What is VQP Training Support FAQs To Self Register

    VENDOR QUERY PORTAL

    Connect with Customer

    Select Unilever Legal Entity that is applicable to your business

    IF YOU ARE SELF-REGISTERING, PLEASE FOLLOW THE BELOW STEPS

  • What changes for you Languages / Countries If You Have Registration Keys What is VQP Training Support FAQs To Self Register

    VENDOR QUERY PORTAL

    Click Connect

    Enter a submitted invoice number, date and amount

    and click Continue.

    Enter the invoice date and amount for

    system prompted invoice number

    If the input is valid, the connection will

    be complete.

    IF YOU ARE SELF-REGISTERING, PLEASE FOLLOW THE BELOW STEPS

    Should you struggle with accessing the tool, contact our Service Desk.

  • What changes for you Languages / Countries If You Have Registration Keys To Self Register What is VQP FAQs Training Support

    VENDOR QUERY PORTAL

    VIDEO TUTORIALS

    Set up and run reports on your invoices

    Register for the Tungsten Network Portal

    Connect with your customers on Tungsten Network

    Learn how to use the home page on the Tungsten Network Portal

    Manage your company and user settings

    View the status of your invoices on the Tungsten Network Portal

  • What changes for you Languages / Countries If You Have Registration Keys To Self Register Training Support What is VQP FAQs

    VENDOR QUERY PORTAL

    FAQs 1) Who is Tungsten? Tungsten Networks electronic invoicing network was founded in 2000. Tungsten accelerates global trade for customers through: Being a global partner for E-Invoicing Providing an Invoice Status Service (ISS) also known as Vendor Query Portal.

    2) Why has Unilever selected Tungsten Network? Tungsten is a global company which offers E-Invoicing solutions and provides invoice status services. It is a well-established company providing back office support to its customers.

    3) How to send invoices? Is there any change in the process of submitting invoices with Tungsten Network Vendor Query Portal rollout? Vendor Query Portal rollout does not impact the way in which you submit your invoices to Unilever, rather is an online solution that enables you to check the status of your invoices. Please be reminded that where it is legally permitted to do so, and where it has been agreed with Unilever legal entities, invoices may be submitted electronically.

    4) What is Vendor Query Portal? Vendor Query Portal, provided by Tungsten Network (also known as Invoice Status Service (ISS)), is a free website service which allows you to check the status of your invoices and payments online, 24/7. To benefit from these services, you need to register with VQP.

  • What changes for you Languages / Countries If You Have Registration Keys To Self Register Training Support What is VQP FAQs

    VENDOR QUERY PORTAL

    FAQs 5) Is Vendor Query Portal applicable for my country? Vendor Query portal is available to you if you work with Unilever in one of the countries mentioned in the list below:

    Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Cte D'Ivoire, Czech Republic, Denmark, Ethiopia, Finland, France, Germany, Ghana, Hungary, Indonesia, Ireland, Italy, Kenya, Malawi, Malaysia, Mozambique, Morocco, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Tanzania, Tunisia, Uganda, United Arab Emirates, United Kingdom, United States, Zambia and Zimbabwe.

    6) In what languages is Vendor Query Portal available? Vendor Query Portal services are available in 8 languages: English, Dutch, French, German, Italian, Polish, Portuguese, Spanish.

    7) Is Vendor Query Portal applicable for suppliers submitting paper invoices? Vendor Query Portal is available for all Unilever Suppliers regardless of how invoices are submitted.

    8) How do I register to Vendor Query Portal? If you have received a unique registration key from Unilever, please click the link and follow the instructions. If you have not received a registration key, please visit: https://portal.tungsten-network.com/mvc/registration

  • What changes for you Languages / Countries If You Have Registration Keys To Self Register Training Support What is VQP FAQs

    VENDOR QUERY PORTAL

    FAQs 9) Is there any cost associated with registration to Vendor Query Portal? The service of checking your invoice and payments status through Vendor Query Portal is free of charge for all Unilever Suppliers. Tungsten has referred to s