Click here to load reader

VANGARD Mail with DS-Series - bcs-ip. · PDF fileVANGARD Mail with DS-Series Quick ... Voice Mail Required Hardware and Software ... Voice Mail Automated Attendant (Night

  • View
    213

  • Download
    0

Embed Size (px)

Text of VANGARD Mail with DS-Series - bcs-ip. · PDF fileVANGARD Mail with DS-Series Quick ... Voice...

  • VANGARD Mailwith DS-SeriesQuick Setup Guide

    Read Chapter 1: Introduction, to:l Learn about the VANGARD Mail system (page 1).

    Read Chapter 2: Installing the Voice Mail, to:l Install the Voice Mail hardware (page 8).l Connect the Voice Mail to a laptop (page 19).l Connect the Voice Mail to a phone system (page 22).

    Read Chapter 3: Phone System Programming, to:l Learn how to program your telephone system for Voice Mail (page 27).

    Read Chapter 4: Programming the Voice Mail, to:l Follow basic programming steps to get Voice Mail up and running (page 31).

    Read Chapter 5: End-User Operation, to:l Operate the Voice Mail (page 61).

    Read Chapter 6: Options, to:l Set up the Voice Mail to use HOSTKEY (page 66) and Link Mode (page 68).

    Read Appendix A: Application Notes, to:l Learn about several unique applications that show the Voice Mail's power and

    flexibility (page 69).

  • This manual has been developed by NEC America, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to:

    NEC America, Inc., Corporate Networks Group 4 Forest Parkway Shelton, CT 06484

    Attention: Manager, Technical Publicationshttp://www.cng.nec.com

    Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the Equipment covered. This manual is subject to change without notice and NEC America, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC America, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC America, Inc. shall not be liable for any errors or omissions. In no event shall NEC America, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC America, Inc.

    2001 by NEC America, Inc. All Rights ReservedPrinted in U.S.A.

  • Chapter 1:Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1VANGARD Mail Voice Mail System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Types of Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    Analog VANGARD Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Analog Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Digital VANGARD Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Digital Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Built-in Modem and Communications Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Chapter 2:Installing the Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

    Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Unpacking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Analog and Digital Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Analog Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Digital Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Phone System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Increasing the Number of Voice Mail Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Installing the Voice Mail Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Installing Analog Port Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Installing Digital Port Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

    Placing the Voice Mail in the Proper Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Wall-Mounting the Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Grounding VANGARD Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    Connecting a Laptop to the Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Setting the Communication Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    Installing Ferrite Bead(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

    Connecting the Voice Mail to a Phone System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Connecting Analog VANGARD Mail Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Connecting Digital VANGARD Mail Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    Table of Contents VANGARD Mail/DS-Series Quick Setup Guide TOC-i

  • Chapter 3:Phone System Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    Phone System Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27For DS-Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

    Voice Mail Required Hardware and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Phone System Hardware and Software Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Required Phone System Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Optional Phone System Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    Voice Mail Automated Attendant (Day - Answer Immediate) . . . . . . . . . . . . . . . . 29Voice Mail Automated Attendant (Day - Overflow After Ring) . . . . . . . . . . . . . . . 29Voice Mail Automated Attendant (Night - Answer Immediate) . . . . . . . . . . . . . . . .29Voice Mail Automated Attendant (Night - Overflow After Ring). . . . . . . . . . . . . . 29Conversation Record Capability (Keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Conversation Record Capability (DSS Console) . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Message Center Capability (Keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Message Center Capability (DSS Console) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

    Chapter 4:Programming the Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

    Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

    Initializing the Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Installing the Phone System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

    Installing and Removing Ports from Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

    Required Programming for the Voice Mail Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . 34Installing Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Removing Ports from Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Search related