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ElectraLink Confidential ©ElectraLink 2013 Page 1 Using Industry Data to Facilitate the Smart Meter Rollout Stuart Lacey Chief Executive, ElectraLink

Using Industry Data to Facilitate the Smart Meter Rollout · Using Industry Data to Facilitate the Smart Meter Rollout Stuart Lacey ... (A1800) De-energisation ... • MAP CP150 -

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ElectraLink Confidential ©ElectraLink 2013 Page 1

Using Industry Data to Facilitate the Smart Meter Rollout

Stuart Lacey

Chief Executive, ElectraLink

ElectraLink Confidential ©ElectraLink 2013 Page 2

ElectraLink Background

Founded in 1997 to provide regulated data transfer services (DTS) to the GB electricity market. Under ownership of the now 6 Distribution Network Operators.

Procure and manage model has ensured a cost effective and secure DTS that facilitates competition. Connected to all market participants in retail electricity and 74% of domestic retail gas.

A growing Governance Services business unit provides value-add secretariat to electricity and gas industry codes.

Data Analytics and reporting services for industry introduced in 2012 after DTS users granted ElectraLink permission to store and analyse DTS data

ElectraLink Confidential ©ElectraLink 2013 Page 3 Page 3

Growth in DTS Usage

0

20

40

60

80

100

120

140

160

Jan-10 Jul-10 Jan-11 Jul-11 Jan-12 Jul-12 Jan-13 Jul-13

Connections to the DTS

Usage of the DTS

August 2013 Service Metrics

• 2.3 million messages

• 96.3% delivered in 5 minutes

• 100% delivered in 2 hours

ElectraLink Confidential ©ElectraLink 2013 Page 4 Page 4

Data Set = Electricity Market Processes NHH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A166) Obtain NHH Meter Readings (NHH DR) (A1149) Operate PPMs including the recharging of Smartcards/Keys and the sale of tokens (A1003) Prepare Supply Quote (A599) Prepayment Meter Infrastructure Polling (A1004) Register MPAN and Appoint Agents (inc Change of Agent and generation of additional/new MPAN Core(s)) (A101) Registration on a New Connection (A410) Registration on Change of Supplier (A162) Resolve Objection (A836) Settlement and Reconciliation (A907) SVA Agent (A1143) Transfer Metering Point between MPAS and CRA (A1511) Update MPAD Items and Customer Details (A163) Updates to Distribution held MPAD Items (A407) Updates to Supplier held MPAD Items (A406) Validate and Aggregate Data and Settle (A915)

HH Meters: Administer Metering Point Data (A991) HH Meters: Obtain Readings (A110) HH Meters: Process Meter Readings (A990) HH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A1120) Industry Process View (A0) Install, Replace, Energise, Remove and Sale of a PPM (A999) Install, Replace, Energise, Remove and Sale of a HH Meter (A130) Install, Replace, Energise, Remove and Sale of a NHH Meter (A129) Issue Full Refreshes (A402) Issue PPM Device (A1053) Issue Selective Refreshes (A403) Make Customer Appointment (A134) Manage Market Domain Data (A106) Manage Planned Outages (A1055) Manage PPMs (A222) Manage Supply (Install, and manage Meter Operations) (A102) Manage Supply Faults (A1062) Managing Supply Faults and Outages (A105) Meter Operations (A718) Meter Reading on Change of Supplier Dispute (A818) Minimise Illegal Abstraction (A783) MPAS Refreshes/Resends and Reporting (A199) New NHH DC Obtain and Generate Change of Supplier meter reading (A848) NHH Meters: Administer Metering Point Data (A938) NHH Meters: Obtain Readings (A936) NHH Meters: Process Meter Readings (A937)

Allocate PPM Transactions (A1809) Appoint agents (A161) Appoint/De-appoint Agents to the Metering Point (same Supplier / New Connection) (A165) Appoint/De-appoint DA (NHH & HH) (A1011) Appoint/De-appoint HH DC (A1135) Appoint/De-appoint HH MO (A1129) Appoint/De-appoint NHH DC (A1028) Appoint/De-appoint NHH MO (A1023) Cable Installation and Network Connection (A100) Change of Measurement Class (A450) Change of Measurement Class : NHH to HH, Same Supplier (A1161) Change of Measurement Class: NHH to HH, Coincident with CoS (A1162) Contact Notice Facility (A809) CoS Objection Process (A575) DA Validation (A443) Daily Profile Production (A912) Data Collection and Processing of Meter Readings (including CoS reading) (A104) Data Validation and Aggregation (A910) Debt Assignment for PPM (A1800) De-energisation (A928) De-Energise, Energise & Disconnect (A109) Determine NHH DR Site Visit Requirement (A1146) Disconnection (A933) DUoS Billing (A108) Energise Metering Point (A430) Generation of new/additional MPAN Core(s) (A205) Likely to move from DTS with formation of DCC

and centralisation of registration

ElectraLink Confidential ©ElectraLink 2013 Page 5 Page 5

Impact of DCC on DTS Usage D0010

D0011

D0019

D0052

D0126

D0135

D0136

D0148

D0149

D0150

D0151

D0155

D0170

D0188

D0190

D0202

D0215

D0221

D0237

D0238

D0239

D0303

D0304

D0312

ONAGE

ONDET

ONJOB

ONUPD

ORDET

RESPN

D0142

D0173

D0174

D0176

D0178

D0179

D0180

D0181

D0182

D0183

D0184

D0185

D0186

D0187

D0189

D0191

D0192

D0193

D0194

D0197

D0199

D0200

D0201

D0216

D0290

D0310

ORJOB

D0023

D0055

D0057

D0058

D0064

D0065

D0066

D0067

D0068

D0069

D0089

D0090

D0091

D0092

D0093

D0171

D0204

D0213

D0217

D0259

D0260

D0271

D0324

D0172

D0203

D0205

D0209

D0001

D0002

D0003

D0004

D0005

D0008

D0012

D0018

D0022

D0028

D0029

D0030

D0036

D0039

D0040

D0041

D0043

D0051

D0071

D0072

D0079

D0081

D0082

D0086

D0095

D0125

D0131

D0132

D0134

D0139

D0152

D0153

D0164

D0166

D0167

D0168

D0169

D0214

D0222

D0223

D0224

D0225

D0227

D0235

D0236

D0242

D0261

D0262

D0265

D0266

D0268

D0269

D0270

D0272

D0273

D0275

D0276

D0277

D0278

D0279

D0280

D0286

D0287

D0289

D0291

D0294

D0295

D0296

D0297

D0298

D0299

D0300

D0301

D0302

D0305

D0306

D0307

D0308

D0309

D0311

D0313

D0314

D0315

D0317

D0318

D0319

D0320

D0321

D0322

D0323

D0325

D0326

D0327

D0328

D0329

D0331

D0332

D0333

D0334

D0335

D0336

D0337

D0338

D0339

D0340

D0341

D0342

D0343

D0344

D0345

D0346

D0347

D2021

D2026

D2029

D2036

D2037

NOSI

• Up - Flow expected to grow in volume

• Same - Flow expected to remain constant/grow at organic rate

• Down - Flow expected to decline in volume

Breakdown of Q2 2013 DTS Traffic

Up Same Down

Settlement Meter Reads

Agent Appointment

Registration Pre-payment (part)

Meter read instructions

ElectraLink Confidential ©ElectraLink 2013 Page 6 Page 6

Industry is Implementing Smart to the DTS

• DTC CP 3336 - Revisions to assess condition reporting

• DTC CP 3349 – Addition of new meter types for smart meters

• BSC P272 - Mandatory HH settlement for PC5-8 smart meters

• BSC CP1388 - Meter Technical Details for Smart Meters

• BSC CP1395 - Distribution of Configuration Details for Smart Meters

• BSC CP1390 - New MDD entity for SMETS Version

• MAP CP150 - Update to MAP09 to introduce a new data item in the MPAS address for the UPRN

• DTC CP3362 - Revisions to the DTC related to the SMIP Consequential Changes: Registration

• DTC CP3378 - Amendments to structure of the D0204 ‘selective or full refresh of MPAS details’ data flow

• DTC CP3379 - Inclusion of the Smart MPAD data items in the D0089 ‘Notification from MPAS of changed metering point details’.

ElectraLink Confidential ©ElectraLink 2013 Page 7 Page 7

• Meter location – Meter installation, change of supply, various meter

operations activity

• Meter installations – Meter installation

• Site visit codes – Visits to site e.g. meter reads

• Installation Issues – Meter installation

• Change of supply – Change of supply events

DTS Data Relevant to Smart Meter Rollout

ElectraLink Confidential ©ElectraLink 2013 Page 8 Page 8

• Suppliers strategy – Where to target

– Likely issues installation issues

• MOP strategy – What specific equipment am I likely to need

– How many are the teams going to need

• DNO planning – What is the likely level of installation issues

– What size work force will be required

• Seeing how behaviour changes as a result of Smart

How Can This Data be Analysed

ElectraLink Confidential ©ElectraLink 2013 Page 9 Page 9

Suppliers Strategy – meter location

0

20

40

60

80

100

120

140

160

180

Meter Location – Sample Comparison

MK401

MK452

Urban

Suburban

ElectraLink Confidential ©ElectraLink 2013 Page 10

Supplier Strategy – benchmark smart meter install against the rest of the market

Installs by GSP Region August 2013

ElectraLink Confidential ©ElectraLink 2013 Page 11

Supplier Strategy - change of supplier

ElectraLink Confidential ©ElectraLink 2013 Page 12 Page 12

MOP Strategy – installation issues

0

2

4

6

8

10

12

14

MK401 MK402 MK403 MK404 MK451 MK452 MK453 MK454 MK455 MK456

Comparison of Site Visit Check Codes in MK40 (Bedford) and MK45 (Ampthill)

Call not made on routine visit Meter blocked

No access Refused access

Site not occupied Unable to gain access due to Insufficient address details

Unable to gain access due to key/code being unavailable Unable to locate meter at property

Unmanned

ElectraLink Confidential ©ElectraLink 2013 Page 13 Page 13

DNO Planning – installation issues

Smart meter installation issues by postcode

0

2

4

6

8

10

12

14

16

18

20

XY1 XY2 XY3 XY4 XY5 XY6 XY7 XY8 XY9 XY10

C

B

A

Installation Codes A – Emergencies B – Need to be

completed before installation

C – Does not delay installation

ElectraLink Confidential ©ElectraLink 2013 Page 14

Smart Behaviour Changes

14

ElectraLink Confidential ©ElectraLink 2013 Page 15 Page 15

DTN

Communications

Platform

Analytic

Platform

ElectraLink’s Data Services Infrastructure

ZHV|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|

Analytic

Reports

Transfer,

Translation

and Load

ZHV|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|

ZHV|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|

ABC|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|

RDB Table

RDB Table

RDB Table

RDB Table

RDB Table

Generate Analysis

ElectraLink Confidential ©ElectraLink 2013 Page 16

Advantages of the DTS Data Set

• It covers the whole country

• It is generated by all participants in the retail electricity market

• Permission to store up to three years

• Raw data is at mpan and postcode level

• Data can be combined with other segmentation to provide greater insight

ElectraLink Confidential ©ElectraLink 2013 Page 17 Page 17

Role of ElectraLink

• The guardian of the DTS data set

• Provision of expertise on the underlying DTS data structure to facilitate analytics

• Facilitation of innovation by the non-exclusive engagement with market participants and service providers

• Committed to the success of the smart meter implementation programme

ElectraLink Confidential ©ElectraLink 2013 Page 18 Page 18

Thank you