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ElectraLink Confidential ©ElectraLink 2013 Page 1
Using Industry Data to Facilitate the Smart Meter Rollout
Stuart Lacey
Chief Executive, ElectraLink
ElectraLink Confidential ©ElectraLink 2013 Page 2
ElectraLink Background
Founded in 1997 to provide regulated data transfer services (DTS) to the GB electricity market. Under ownership of the now 6 Distribution Network Operators.
Procure and manage model has ensured a cost effective and secure DTS that facilitates competition. Connected to all market participants in retail electricity and 74% of domestic retail gas.
A growing Governance Services business unit provides value-add secretariat to electricity and gas industry codes.
Data Analytics and reporting services for industry introduced in 2012 after DTS users granted ElectraLink permission to store and analyse DTS data
ElectraLink Confidential ©ElectraLink 2013 Page 3 Page 3
Growth in DTS Usage
0
20
40
60
80
100
120
140
160
Jan-10 Jul-10 Jan-11 Jul-11 Jan-12 Jul-12 Jan-13 Jul-13
Connections to the DTS
Usage of the DTS
August 2013 Service Metrics
• 2.3 million messages
• 96.3% delivered in 5 minutes
• 100% delivered in 2 hours
ElectraLink Confidential ©ElectraLink 2013 Page 4 Page 4
Data Set = Electricity Market Processes NHH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A166) Obtain NHH Meter Readings (NHH DR) (A1149) Operate PPMs including the recharging of Smartcards/Keys and the sale of tokens (A1003) Prepare Supply Quote (A599) Prepayment Meter Infrastructure Polling (A1004) Register MPAN and Appoint Agents (inc Change of Agent and generation of additional/new MPAN Core(s)) (A101) Registration on a New Connection (A410) Registration on Change of Supplier (A162) Resolve Objection (A836) Settlement and Reconciliation (A907) SVA Agent (A1143) Transfer Metering Point between MPAS and CRA (A1511) Update MPAD Items and Customer Details (A163) Updates to Distribution held MPAD Items (A407) Updates to Supplier held MPAD Items (A406) Validate and Aggregate Data and Settle (A915)
HH Meters: Administer Metering Point Data (A991) HH Meters: Obtain Readings (A110) HH Meters: Process Meter Readings (A990) HH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A1120) Industry Process View (A0) Install, Replace, Energise, Remove and Sale of a PPM (A999) Install, Replace, Energise, Remove and Sale of a HH Meter (A130) Install, Replace, Energise, Remove and Sale of a NHH Meter (A129) Issue Full Refreshes (A402) Issue PPM Device (A1053) Issue Selective Refreshes (A403) Make Customer Appointment (A134) Manage Market Domain Data (A106) Manage Planned Outages (A1055) Manage PPMs (A222) Manage Supply (Install, and manage Meter Operations) (A102) Manage Supply Faults (A1062) Managing Supply Faults and Outages (A105) Meter Operations (A718) Meter Reading on Change of Supplier Dispute (A818) Minimise Illegal Abstraction (A783) MPAS Refreshes/Resends and Reporting (A199) New NHH DC Obtain and Generate Change of Supplier meter reading (A848) NHH Meters: Administer Metering Point Data (A938) NHH Meters: Obtain Readings (A936) NHH Meters: Process Meter Readings (A937)
Allocate PPM Transactions (A1809) Appoint agents (A161) Appoint/De-appoint Agents to the Metering Point (same Supplier / New Connection) (A165) Appoint/De-appoint DA (NHH & HH) (A1011) Appoint/De-appoint HH DC (A1135) Appoint/De-appoint HH MO (A1129) Appoint/De-appoint NHH DC (A1028) Appoint/De-appoint NHH MO (A1023) Cable Installation and Network Connection (A100) Change of Measurement Class (A450) Change of Measurement Class : NHH to HH, Same Supplier (A1161) Change of Measurement Class: NHH to HH, Coincident with CoS (A1162) Contact Notice Facility (A809) CoS Objection Process (A575) DA Validation (A443) Daily Profile Production (A912) Data Collection and Processing of Meter Readings (including CoS reading) (A104) Data Validation and Aggregation (A910) Debt Assignment for PPM (A1800) De-energisation (A928) De-Energise, Energise & Disconnect (A109) Determine NHH DR Site Visit Requirement (A1146) Disconnection (A933) DUoS Billing (A108) Energise Metering Point (A430) Generation of new/additional MPAN Core(s) (A205) Likely to move from DTS with formation of DCC
and centralisation of registration
ElectraLink Confidential ©ElectraLink 2013 Page 5 Page 5
Impact of DCC on DTS Usage D0010
D0011
D0019
D0052
D0126
D0135
D0136
D0148
D0149
D0150
D0151
D0155
D0170
D0188
D0190
D0202
D0215
D0221
D0237
D0238
D0239
D0303
D0304
D0312
ONAGE
ONDET
ONJOB
ONUPD
ORDET
RESPN
D0142
D0173
D0174
D0176
D0178
D0179
D0180
D0181
D0182
D0183
D0184
D0185
D0186
D0187
D0189
D0191
D0192
D0193
D0194
D0197
D0199
D0200
D0201
D0216
D0290
D0310
ORJOB
D0023
D0055
D0057
D0058
D0064
D0065
D0066
D0067
D0068
D0069
D0089
D0090
D0091
D0092
D0093
D0171
D0204
D0213
D0217
D0259
D0260
D0271
D0324
D0172
D0203
D0205
D0209
D0001
D0002
D0003
D0004
D0005
D0008
D0012
D0018
D0022
D0028
D0029
D0030
D0036
D0039
D0040
D0041
D0043
D0051
D0071
D0072
D0079
D0081
D0082
D0086
D0095
D0125
D0131
D0132
D0134
D0139
D0152
D0153
D0164
D0166
D0167
D0168
D0169
D0214
D0222
D0223
D0224
D0225
D0227
D0235
D0236
D0242
D0261
D0262
D0265
D0266
D0268
D0269
D0270
D0272
D0273
D0275
D0276
D0277
D0278
D0279
D0280
D0286
D0287
D0289
D0291
D0294
D0295
D0296
D0297
D0298
D0299
D0300
D0301
D0302
D0305
D0306
D0307
D0308
D0309
D0311
D0313
D0314
D0315
D0317
D0318
D0319
D0320
D0321
D0322
D0323
D0325
D0326
D0327
D0328
D0329
D0331
D0332
D0333
D0334
D0335
D0336
D0337
D0338
D0339
D0340
D0341
D0342
D0343
D0344
D0345
D0346
D0347
D2021
D2026
D2029
D2036
D2037
NOSI
• Up - Flow expected to grow in volume
• Same - Flow expected to remain constant/grow at organic rate
• Down - Flow expected to decline in volume
Breakdown of Q2 2013 DTS Traffic
Up Same Down
Settlement Meter Reads
Agent Appointment
Registration Pre-payment (part)
Meter read instructions
ElectraLink Confidential ©ElectraLink 2013 Page 6 Page 6
Industry is Implementing Smart to the DTS
• DTC CP 3336 - Revisions to assess condition reporting
• DTC CP 3349 – Addition of new meter types for smart meters
• BSC P272 - Mandatory HH settlement for PC5-8 smart meters
• BSC CP1388 - Meter Technical Details for Smart Meters
• BSC CP1395 - Distribution of Configuration Details for Smart Meters
• BSC CP1390 - New MDD entity for SMETS Version
• MAP CP150 - Update to MAP09 to introduce a new data item in the MPAS address for the UPRN
• DTC CP3362 - Revisions to the DTC related to the SMIP Consequential Changes: Registration
• DTC CP3378 - Amendments to structure of the D0204 ‘selective or full refresh of MPAS details’ data flow
• DTC CP3379 - Inclusion of the Smart MPAD data items in the D0089 ‘Notification from MPAS of changed metering point details’.
ElectraLink Confidential ©ElectraLink 2013 Page 7 Page 7
• Meter location – Meter installation, change of supply, various meter
operations activity
• Meter installations – Meter installation
• Site visit codes – Visits to site e.g. meter reads
• Installation Issues – Meter installation
• Change of supply – Change of supply events
DTS Data Relevant to Smart Meter Rollout
ElectraLink Confidential ©ElectraLink 2013 Page 8 Page 8
• Suppliers strategy – Where to target
– Likely issues installation issues
• MOP strategy – What specific equipment am I likely to need
– How many are the teams going to need
• DNO planning – What is the likely level of installation issues
– What size work force will be required
• Seeing how behaviour changes as a result of Smart
How Can This Data be Analysed
ElectraLink Confidential ©ElectraLink 2013 Page 9 Page 9
Suppliers Strategy – meter location
0
20
40
60
80
100
120
140
160
180
Meter Location – Sample Comparison
MK401
MK452
Urban
Suburban
ElectraLink Confidential ©ElectraLink 2013 Page 10
Supplier Strategy – benchmark smart meter install against the rest of the market
Installs by GSP Region August 2013
ElectraLink Confidential ©ElectraLink 2013 Page 12 Page 12
MOP Strategy – installation issues
0
2
4
6
8
10
12
14
MK401 MK402 MK403 MK404 MK451 MK452 MK453 MK454 MK455 MK456
Comparison of Site Visit Check Codes in MK40 (Bedford) and MK45 (Ampthill)
Call not made on routine visit Meter blocked
No access Refused access
Site not occupied Unable to gain access due to Insufficient address details
Unable to gain access due to key/code being unavailable Unable to locate meter at property
Unmanned
ElectraLink Confidential ©ElectraLink 2013 Page 13 Page 13
DNO Planning – installation issues
Smart meter installation issues by postcode
0
2
4
6
8
10
12
14
16
18
20
XY1 XY2 XY3 XY4 XY5 XY6 XY7 XY8 XY9 XY10
C
B
A
Installation Codes A – Emergencies B – Need to be
completed before installation
C – Does not delay installation
ElectraLink Confidential ©ElectraLink 2013 Page 15 Page 15
DTN
Communications
Platform
Analytic
Platform
ElectraLink’s Data Services Infrastructure
ZHV|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|
Analytic
Reports
Transfer,
Translation
and Load
ZHV|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|
ZHV|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|
ABC|0000000003|D0052001|3|NORW|D|ACCU|20130913041310||||OPER| 121|1640000262645|20121212|1|20130625|B|20130625| 122|0429|113020|_G|113020|124|00260|107844|20130901| 124|00261|34056|20130901| ZPT|0000000003|4|1|20130913041310|
RDB Table
RDB Table
RDB Table
RDB Table
RDB Table
Generate Analysis
ElectraLink Confidential ©ElectraLink 2013 Page 16
Advantages of the DTS Data Set
• It covers the whole country
• It is generated by all participants in the retail electricity market
• Permission to store up to three years
• Raw data is at mpan and postcode level
• Data can be combined with other segmentation to provide greater insight
ElectraLink Confidential ©ElectraLink 2013 Page 17 Page 17
Role of ElectraLink
• The guardian of the DTS data set
• Provision of expertise on the underlying DTS data structure to facilitate analytics
• Facilitation of innovation by the non-exclusive engagement with market participants and service providers
• Committed to the success of the smart meter implementation programme