User Feedback on GCI

Sources

Users Voices …

• How to Register data• Cannot find data!• Cannot find data I registered!• Please, some ranking

mechanism like in Google …• Global data not covering small

areas …• API to access directly data• No links to EO news• Quality vs Quantity • Dead links• Comparative maps, comparing

environmental phenomena between regions and displaying trends

• Show data temporal extent• How to download?• Tons of results; how to refine

the query? Faceted search would be of help in easily narrowing down the numbers

• Do sort results thematically!!!• Quality of the metadata• Error accessing dataset • Process and combine data• Use quality information to feed

the ranking algorithm • Display Portal access statistics

and use metrics

And the winners are …

Categorizing in themes, such as "disasters", or "energy".

This is a useless, except for convincing a politician or a manager, without any experience

Try not to compete with better (commercial) search engines, such as Google, but team up with them or use their services. Forget the politics, because your end-users are not interested in political justification. Don't let it "explode" as more datasets come in, and nobody is responsible for broken links. Build trust, if a user cannot find what he is looking for 2 or 3 times he will not use the portal anymore.

Question from the User Questionnaire: Which feature was the least useful and most difficult to use?

Question from the User Questionnaire: What suggestions would you make to improve the Portal?