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2015 –2016 A GUIDE FOR PARENTS

University of Central Oklahoma 2015 Guide For Parents

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This guide to the University of Central Oklahoma is created especially for parents and families to help them navigate their student’s college experience. It answers key questions parents have about the university and includes links to further information. Parenting a college student comes with its own challenges and joys, and having the right information can help parents provide the best support possible. The guide is made through a partnership between UniversityParent (www.universityparent.com) and the university.

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Page 1: University of Central Oklahoma 2015 Guide For Parents

2015–2016A GUIDE FOR PARENTS

Page 2: University of Central Oklahoma 2015 Guide For Parents
Page 3: University of Central Oklahoma 2015 Guide For Parents
Page 4: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma4

For more information, please contact

University of Central Oklahoma Office of Parent & Family Programs100 N. University Dr.Box 112Edmond, OK 73034uco.edu/parents

produced by

in partnership with

TM

About this Guide

UniversityParent has published this guide

in partnership with the University of Central

Oklahoma with the mission of helping you easily

navigate your student’s university with the most

timely and relevant information available.

Discover more articles, tips and local business

information by visiting the online guide at:

www.universityparent.com/uco

The presence of university/college logos and

marks in this guide does not mean the school

endorses the products or services offered by

advertisers in this guide.

2995 Wilderness Place, Suite 205Boulder, CO 80301www.universityparent.com

Advertising Inquiries:(866) [email protected]

Sarah Schupp Publisher

JeSSica nelSon DesiGN

Connect:

twitter.com/4collegeparents

facebook.com/UniversityParent

© 2015 UniversityParent

Page 5: University of Central Oklahoma 2015 Guide For Parents

5

contents

| UCO GuideComprehensive advice and information for student success

6 | Welcome

8 | About UCO

10 | UCO Parents’ Association

12 | Division of Student Affairs

18 | Undergraduate Admissions

19 | Office of First-Year Experience Programs

20 | Housing and Dining Services

22 | Student Financial Services

23 | Health and Wellness

24 | Transportation and Parking Services

25 | Information Technology

26 | Disability Support Services

27 | Campus Safety and Security

| ResourcesMust-have knowledge to navigate your way

16 | Campus Map

28 | Frequently Asked Questions

30 | Phone Numbers and Websites

31 | UCO Area Resources

www.universityparent.com/uco 5

Page 6: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma6

Welcome from the Vice President for Student Affairs

Welcome, Family Members, to the University of Central Oklahoma! We are so delighted that you and your student are joining the UCO Broncho family. This moment marks a new chapter in the life of you and your student, and it is our great pleasure to provide you with as beneficial and enjoyable an experience as possible.

The University of Central Oklahoma provides numerous opportunities for your student to get involved, meet friends, make discoveries in the classroom, and have new cultural encounters; all this in an environment of safety, support and encouragement.

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While we have worked hard all year long to prepare this welcome, we know you — the parents and family members of the incoming class — are key to your student’s success. With your continued caring and conversation, your sons or daughters will know there is a team, at UCO and back home, cheering for their success.

Beginning with FORGE: Family in the fall, you have opportunities to learn more about the UCO campus, its services and traditions, as well as the community of Edmond. We offer this guidebook to use as a reference as you navigate this new path of your son or daughter’s journey. We also invite you to become a member of the Parent and Family Association, which offers ways to stay in touch with university news and get information about family events on campus.

Please enjoy your visit to the University of Central Oklahoma. We look forward to working as partners to help students achieve their dreams.

“ With your continued caring and conversation, your sons or daughters will know there is a team, at UCO and back home, cheering for their success.”

Sincerely,

Myron Pope, Ed.D.

Vice President for Student Affairs ■

Page 8: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma8

The University of Central Oklahoma prepares future leaders in an opportunity-rich environment, ideally located in Edmond, a part of the thriving Oklahoma City metropolitan area.

As Oklahoma’s metropolitan university, Central offers its more than 17,000 students an innovative learning community where teaching comes first, a commitment seeded in the university’s roots as a teaching college. Students develop personal relationships with more than 450 full-time and 500 adjunct faculty and staff who, guided by the mission of helping students learn, are committed to transforming lives.

“ Students develop personal relationships with faculty and staff who are committed to transforming lives.”

About UCOWith 114 undergraduate majors and 63 graduate majors, Central is a smart investment for students dedicated to their success. Notable academic programs

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include Forensic Science, Music Theatre, Graphic Design, Mass Communications, Teacher Education, Accounting, the region’s only accredited Professional Golf Management program, Jazz Studies and the Academy of Contemporary Music at UCO, located in downtown Oklahoma City’s Bricktown district. Central also is one of two universities in the country named an official U.S. Olympic and Paralympic Training Site.

Central’s appealing 210-acre campus offers a learning and living environment that is a source of pride for the Central community. Central is ranked among the top public regional universities in the

nation by US News and World Report, and has been named as one of the top universities to work for by the Chronicle of Higher Education five of the past six years. The university also stands among the top universities nationally for residence life and its sustainable “green” practices, such as its use of 100% wind energy and alternative transportation programs. Central is an official “Green Power Partner” of the U.S. Environmental Protection Agency, and won the EPA’s Green Power Challenge for its athletic conference the past three years.

The UCO Broncho athletic teams compete in the Mid-America Intercollegiate Athletics Association conference. The university’s athletics program has a rich tradition of success, most recently winning the 2013 NCAA Division II National Softball Championship and playing in its first Division II football bowl game in 2014.

Founded in 1890 as one of the state’s first institutions of higher learning, Central cultivates creativity and innovation in every corner of campus, creating a culture of change where students learn, lead and serve.

The University of Central Oklahoma is accredited by the Higher Learning Commissions of the North Central Association of Colleges and Schools. ■

“ Central’s appealing 210-acre campus offers a learning and living environment that is a source of pride for the Central community.”

Page 10: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma10

The UCO Parents’ Association allows you to strengthen your connection to the Central community through activities and programs created specifically for our students’ parents and families. From Parent Orientation and Parent Weekend to athletic events and more, the Parents’ Association keeps you engaged and informed from the beginning of your Central experience.

Start at the UCO Parents’ Association website — a backstage pass for parents, with access to important information at Central. You can sign up for membership, order UCO parent gear, send your student a care package, view details on upcoming events, access important phone numbers and dates, and more! Please visit us

UCO Parents’ Association

online at uco.edu/parents or email the Office of Parent and Family Programs at [email protected].

The Parent Association cares about your student. Our helpline for parents and family members of UCO students is a central resource for you to call with questions ranging from academic life to Student Affairs. The helpline is available 8 a.m. to 5 p.m. Monday – Friday at (405) 974-3301.

The Parents’ Association is supported solely by parents of Central students. Your membership contributions will impact your student as well as the generations to come. Each year, the Parents’ Association sets fundraising for student

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year. Each spring semester, students can apply for these scholarships and the recipients are notified via email if they receive any award. For the past four years, students have been awarded $2,000 in scholarships. ■

Save the DateFORGE FamilyAugust 12, 13 or 14, 2015

FORGE Family is designed to help parents and family members learn more about Central, feel engaged on campus, meet administrators, and find out ways to assist with their transition as a parent/family member.

Parent/Family WeekendSeptember 18 and 19, 2015

This weekend is an opportunity for your student to show you their life and experiences at Central. This includes a dinner and game night, tailgating, a football game, a service project and more!

scholarships as one of the top priorities. An endowed scholarship fund, established by the association, provides scholarship opportunities to Central students every

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Career ServicesThe UCO Career Services counseling staff meets with students Mondays – Fridays through scheduled appointments and during non-appointment/walk-in hours on specific days. Counselors advise current and former students on issues such as selecting majors, identifying careers related to majors, writing resumes, and searching for internships and jobs. Assessments help students understand themselves better and assist them in choosing majors or careers to pursue.

Those seeking internship or full-time employment opportunities will find

HireBronchos.com especially helpful. It is a database from which students may search for internships and jobs. Resumes are electronically referred upon employers’ requests, and interviews are scheduled when recruiters come to campus.

UCO Career Services also hosts fall and spring career and internship fairs, the Grad and Professional School Fair, Career Quest: Discover Your Major Fair, and the Teacher Job Fair. Go to careers.uco.edu, visit Nigh University Center, Room 338, or call (405) 974-3346 for more information and resources.

Division of Student Affairs

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currently enrolled UCO students. The Center for Counseling & Well-Being is located in Nigh University Center, Room 402, and is open 8 a.m. to 5 p.m., Monday through Friday, excluding university holidays. Call (405) 974-2215 or visit uco.edu/student-affairs/scc for more information. For after hours assistance, please call SAM ((855) 225-2SAM) or 211.

Fraternity and Sorority LifeThe Office of Fraternity and Sorority Life creates a community that enhances each member’s experience by empowering Central’s Greek organizations to uphold the values of unity, leadership, scholarship, service and building of relationships. Call (405) 974-2580 or visit uco.edu/greek.

Student OrganizationsInvolvement in student organizations gives students the opportunity to positively impact the University of Central Oklahoma. With more than 200 student organizations, it’s easy for a student to find his or her fit here at Central! From academic, professional, religious, honorary to cultural, social, recreation and special interest, there is something for everyone. Plus, students can create their own new student organization. It is important for students to become engaged on campus, and joining a student organization is key to being successful outside the classroom. Call (405) 974-2000 or visit uco.edu/studentorgs.

Office of Global Affairs The Office of Global Affairs (OGA) provides assistance to international students from the time they first inquire about Central, through admission, enrollment, their studies and ultimately through graduation and beyond. Through its Centre for Global Competency, the OGA reaches out to both domestic and international students to connect them with each other and the community through unique “Glocal” (Global + Local) experiences. ⊲

Center for Counseling and Well-BeingThe University of Central Oklahoma’s Student Center for Counseling & Well-Being helps students deal more effectively with personal concerns or situations, such as coping with friendships, divorce or a break-up, anxiety, depression, academic difficulties, career change, adjustment to college life, and alcohol and drug counseling, prevention and education. The Center for Counseling and Well-Being website has online self-assessments and educational information as well as community resources. Services are confidential, free and available to

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University of Central Oklahoma14

The OGA is a centralized office of support for its students, housing many full-time staff and assistants who specialize in admissions processing, immigration advising, intercultural activities, etc. With a “full service” mindset, the OGA cares for its students with passion and expertise, working to ensure that all are equipped to be able to achieve real transformational success and become creative, ethical and engaged leaders for communities around the world. Call (405) 974-2390 or visit uco.edu/international.

Centre for Global CompetencyThe Centre for Global Competency (CGC) connects students to opportunities such as international internships, service learning activities outside the U.S., and study abroad programs in more than 15 countries in Europe, Central America, and Asia. Unlike any other study abroad office, our mission does not stop in just sending students abroad; we are determined to create globally competent students that can offer the necessary

skills and knowledge to compete in the current employment market. The CGC also sponsors the “Glocal” programs where we connect our international students with the American students in a series of interactive activities, cultural simulations, conversations and mentorships. More than 150 students are currently learning from other cultures right here in Oklahoma. Central students can also gain an extra competitive advantage by completing our Global Competency Certification program. This program keeps track of all the international related activities, education abroad experiences, and language acquisition with the purpose to create a meaningful transcript that students can provide at the time of a job interview to complement their resumes.

Office of Diversity and InclusionThe Office of Diversity and Inclusion (ODI) promotes an educational environment that recognizes and celebrates the diverse culture of the University of Central Oklahoma. The ODI focuses on researching, designing and implementing unique programs that promote the pursuit of academic success, encourage retention and enhance graduation rates of students. These programs serve to expand students’ cultural horizons, cultural competence and cultural perspectives while honoring their respective cultural experiences.

In an ever-growing multicultural and global society it is essential students are culturally competent, meaning that they have the skills, knowledge and awareness needed to interact successfully with people of different backgrounds.

The office aims to educate Central students on the importance of diversity and multiculturalism. The goal is that students understand that no matter the race, ethnicity, gender, sexual orientation, social economic status or nationality, we have to learn to successfully work together. Call (405) 974-3588 or visit uco.edu/diversity.

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Volunteer and Service Learning CenterThe Volunteer and Service Learning Center provides opportunities for students to perform meaningful service throughout the Oklahoma City metro area. The center acts as a partner and resource for students, faculty and community members in developing and implementing volunteer and service learning projects. These efforts promote civic engagement by instilling a commitment to public life through communities of practice. Call (405) 974-2621 or visit uco.edu/volunteer.

Commuter Student ServicesThe office of Off-Campus Life serves as an advocate for commuter, off-campus and non-traditional students’ issues, while providing the necessary resources to help them become more active and engaged participants within their community. Services include an off-campus housing service; resources for GetAroundOk, a carpool/rideshare system; childcare information; City of Edmond resources such Citylink and Metro transit maps; and the Find-a-Roommate Program. This office advises the Off-Campus Ambassadors Program and Bronchos with Kids.

Off-Campus Life offers a large variety of programs such as family-friendly events, Surviving Life Off-Campus, Off-Campus Housing and Living Fair, Commuter Student Appreciation Week, Relationship

U, FORGE Transfer Orientation and many more! For more information contact the office of Off-Campus Life, located in the Nigh University Center Room 212A, by calling (405) 974-3654 or emailing [email protected].

Campus Activities The Campus Activities office guides students to discover their highest potential through leadership experiences, memorable programs and cultivating lasting relationships. The Campus Activities staff offers a safe outlet and inclusive environment that celebrates tradition while taking pride in a spirit of exemplary service.

The goal is to not only get your students involved on campus by either planning or attending programs, but to learn and take away festive memories of their time at Central. There are almost 600 unique leadership and volunteer positions available in the many clubs and organizations representing Campus Activities. From being an Orientation Leader, to being a cheerleader, volunteering at a Student Programming Board concert, or helping build a Homecoming float, there is something for everyone in Campus Activities. Call (405) 974-2363 or visit uco.edu/ca. ■

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Page 18: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma18

The path to academic success at the University of Central Oklahoma begins with the admission process. Students will continue to use the services of Undergraduate Admissions throughout their college careers.

Although most services are available online, students should visit this office when they need personalized services. The Office of Undergraduate Admissions is located in the Nigh University Center, Room 124. Call (405) 974-2727 or visit uco.edu/admissions.

Academic AdvisementOur freshman advisors will work with students to plan their first academic year and to point them toward graduation. Once students have completed 24 semester hours, they will be assigned to one of our academic advisors who

specializes in their program area. The Center for Undergraduate Academic Advisement is located in the Nigh University Center, Room 121. Advising appointments are offered Monday through Friday. To make an appointment or to check our office hours, call (405) 974-2342.

Office of Student SuccessThe Student Success office wants to help your student become a college graduate! We are here to help your student navigate UCO and provide assistance when challenges arise so they can reach the finish line. Help your students by encouraging them to “Think 30!” and take at least 30 hours each year. With their Central degree in hand, their dreams can become a reality. ■

Undergraduate Admissions

Page 19: University of Central Oklahoma 2015 Guide For Parents

www.universityparent.com/uco 19

The Office of First-Year Experience Programs (FYE) is a resource center where students should feel comfortable coming and asking for help.

The FYE Office is also responsible for many programs intended to help students start on the right foot, including Enrollment Central, UCO House Calls and our freshman success course, Success Central.

UNIV 1012, Success Central, is a unique course designed to give first-year students a head start with their college experience. The course introduces students to Central’s facilities, services, activities, traditions, and academic expectations. It will also help students establish a sense

of community with other students, faculty, and staff.

Additionally, the FYE office administers College Placement Tests (CPTs) to determine course placement in the areas of math, English, and reading. For students required to take these placement tests we also offer preparation and study materials to ensure that they perform at their very best. The FYE office is also the place to visit for students to make and receive their UCO Student ID Card.

For more information about any programs or services provided by the FYE office students and parents can visit uco.edu/fye. ■

Office of First-Year Experience

Programs

Page 20: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma20

UCO Housing and Dining Services works to provide a safe and secure home on campus, encourages community, promotes diversity, provides leadership opportunities, enhances character, and connects students and faculty.

Dining on campus provides students with a great community environment and healthy food options. Our meal plans are designed to provide quality food that meets our students’ demanding schedules and lifestyles. Students in all housing options, except the Commons, are required to purchase a meal plan.

UCO Housing and Dining Services offers unique living environments designed to meet the needs of Central’s diverse student body. All halls have wireless Internet, local phone service (residents provide their own phone), and all utilities are paid.

For a complete listing of UCO’s housing opportunities visit the Housing and Dining Services website at housing.uco.edu, email [email protected], or call (405) 974-2746. ■

Housing & Dining Services

Page 21: University of Central Oklahoma 2015 Guide For Parents

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“ UCO Housing and Dining Services offers unique living environments designed to meet the needs of Central’s diverse student body. All halls have wireless Internet, local phone service (residents provide their own phone), and all utilities are paid.”

Page 22: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma22

The Student Financial Services office, located in NUC 141, is available to help students meet their educational expenses.

As most families qualify for some financial aid, students should apply even if they don’t think they are eligible. If students don’t qualify for federal income grants, they may be eligible for work-study programs or scholarships.

Types of aid include grants (financial aid that you do not have to pay back), federal work-study (students earn money while working on or off campus) and loans (borrowed money that must be repaid with interest). The Student Financial Services office offers services that include application assistance, online review of aid status and debt management.

To be considered for counseling assistance students must have applied for admission to UCO and submitted an application for financial aid through the Free Application for Federal Student Aid (FAFSA). Students must resubmit the FAFSA yearly. For priority processing consideration, students should have their FAFSA processed and all requested information/documents submitted no later than the listed deadlines. Students meeting these deadlines, if eligible,

should receive an award notification and have funds available by the tuition and fee payment deadline (the Friday prior to the first day of classes).

Students not meeting these deadlines may not have funds available by the tuition and fee payment deadline, therefore a charge of $40 may be added as a tuition payment late fee.

If students have any questions about their eligibility for financial aid, or if they need further assistance, they should contact the UCO Student Financial Services Office located in the Nigh University Center, Room 141. Students may also visit uco.edu/finaid for more information. ■

“ To be considered for financial counseling assistance students must have applied for admission to UCO and submitted an application for financial aid through the Free Application for Federal Student Aid (FAFSA). ”

Student Financial Services

Page 23: University of Central Oklahoma 2015 Guide For Parents

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The UCO Wellness Center leads the way on a variety of healthy campus initiatives including our recent transition to a tobacco-free campus.

The Wellness Center also provides a state of the art workout facility, intramural sports, personal and group training, outdoor recreation opportunities and much more, all intended to enhance the well-being of our students, faculty, staff and the community.

Located in the Wellness Center, the Mercy Clinic at UCO is a health facility where students, faculty and staff can access medical care when they need it. Services include diagnostic x-rays, lab and access

“ The Wellness Center also provides a state of the art workout facility, intramural sports, personal and group training, outdoor recreation opportunities and much more... ”

Health & Wellnessto Mercy’s comprehensive electronic health record.

To learn more about Health and Wellness, visit ucowellnesscenter.com. ■

Page 24: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma24

Parking DecalTo order parking decals, students must have their UCONNECT login information and the license plate numbers for all vehicles they register.

Decals are ordered online as follows: Visit uco.edu/parking

1. Click the “Purchase Permit” link located on the left of screen

2. Follow the instructions.3. Students will need to pick up their

decal from the Transportation and Parking Services Office (NUC 309).

Eco-Friendly Alternatives Central’s Connect by Hertz car-share program currently uses a Chevy Cruz and a Fiat 500, which are parked in two different locations on campus. To participate in the program, users must apply online at hertzondemand.com. Approved members will receive a Hertz on Demand card to unlock the rental

cars by simply swiping it over the car’s reader. The car-share program isn’t Central’s only alternative transportation initiative. The university’s successful GreenRide carpooling program, which recently merged with Oklahoma City’s GetAroundOK, provides Central students, staff and faculty a way to connect with others in the Oklahoma City metro area for carpool and rideshare options. Another successful “green” initiative at Central is the Bum-A-Bike program, which allows the Central community to borrow a bike, free of charge, from the Cycology Bike Shop located in the basement of Murdaugh Hall.

More information can be found by visiting uco.edu/parking, stopping by the Parking and Transportation Services Office located in the Nigh University Center, Room 309A or calling (405) 974-2780. The City of Edmond also provides a free bus system that operates throughout the Edmond area. You can visit citylinkedmond.com for specific route times and locations. ■

Transportation & Parking Services

Page 25: University of Central Oklahoma 2015 Guide For Parents

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The Office of Information Technology (OIT) strives to enhance learning, improve service and communication, and increase student, faculty, staff and community access to useful information through technology.

The OIT serves the campus community in a variety of ways: campus computer labs (including two open-use extended-hour student computer labs); virus protection software for the entire campus; campus-wide wireless Internet access; and the Help Desk, on-call resource responding to the technical support needs of the UCO community. Many of these services can be found on by visiting the “Current Students” tab at uco.edu and clicking on the “IT Help Desk” link to submit an online request

for technical assistance. Many questions directed to IT can be answered from within a student’s UCONNECT page on the “Virtual Help Desk” tab.

The IT Help Desk is located in the Chambers Library in the northwest corner of the first floor. Walk-up service hours are 7:30 a.m. to 9 p.m. Monday through Thursday, 7:30 a.m. to 6 p.m. Friday, and 10 a.m. to 6 p.m. Saturday. Service calls to (405) 974-225 are answered from 7:30 a.m. to 9 p.m. Monday through Thursday and 8 a.m. to 6 p.m. Friday and Saturday. Additional support is also available in the Central Tech Store, located in the Nigh University Center. Students can also email [email protected]. ■

Information Technology

Page 26: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma26

The mission of the Office for Disability Support Services is to provide and coordinate mandated support services, auxiliary aids and accommodations for students with disabilities, which allow them to gain equal access to an education.

This office also serves as a resource to the university community and promotes awareness so that these students can participate in all facets of university life.

The University of Central Oklahoma complies with Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act of 1990. Students with disabilities who need special accommodations must make their requests by contacting the Office of Disability Support Services, at (405) 974-2516. The DSS Office is located in the Nigh University Center, Room 309. It is the student’s responsibility to notify the instructor of special accommodation needs by the end of the first week of class. ■

Disability Support Services

Page 27: University of Central Oklahoma 2015 Guide For Parents

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Central AlertCentral Alert is UCO’s emergency notification system. It allows authorized UCO officials to send news and instructions simultaneously to individuals through landline phones, cellular phones, text messaging and email, as well as pop-up messages to campus computers.

We encourage students to update their contact information through either the Central Alert Channel or the Personal Information Channel on the “Home” tab in UCONNECT (uconnect.uco.edu).

To receive text alerts and or closing/weather alerts through the Central Alert system, students must opt-in by providing a text-enabled, text message phone number through UCONNECT. They can also add their parents’ numbers to allow their parents to receive the alerts. Look for the “My Central Alert” option within

the “Central Alert – UCO Emergency Notification System” portlet.

Police ServicesUCO Police Services provides the campus community with 24-hour service and protection, employing 17 certified officers. Along with patrolling the UCO campus and adjoining streets, Police Services officers also patrol university apartment complexes on a regular basis.

Police Services offers numerous programs and initiatives designed to enhance the safety and security of our campus, including:

⊲ Campus Safewalk Program

⊲ Broncho Five-O (Student tip-line)

⊲ Operation ID (Personal property engraving)

⊲ Bicycle Registration ■

Campus Safety & Security

Page 28: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma28

Q How can I access my student’s grades, academic standing, and tuition and fees status?

A There are two forms you and your student must sign in order for you to have access to any of their records. Contact the Undergraduate Admissions Office at (405) 974-2727 and the Financial Aid Office at (405) 974-3334 for the two release of information forms.

Q How does my student set up an email account?

A Your student has an email account automatically set up for them through the UCONNECT portal. If your student is unsure of their UCONNECT login information, they can visit uconnect.uco.edu with their UCO student ID number. Step-by-step instructions are provided for retrieval of a UCONNECT username and password.

Q How can my student find information about campus jobs?

A The key to finding employment at the university is showing willingness to work and being open to all types of jobs. Visit jobs.uco.edu for a complete listing of on-campus jobs.

Q Who do I talk to about billing questions?

A Contact the Bursar office at (405) 974-2228 for questions about your statements. Remember, your student can access billing information and online payment options by logging in to UCONNECT.

Q My student is moving off campus. What are some resources they can access to help them with their search?

A The Office of Commuter Student Services is available to help students find a place to live in the Edmond area. Contact the office with questions at (405) 974-3655 or [email protected].

Frequently Asked Questions

Page 29: University of Central Oklahoma 2015 Guide For Parents

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Q Where can my student and I learn more about study abroad programs?

A The Centre for Global Competency has study abroad programs available in locations such as Mexico, Spain, France, Italy, Switzerland, Vietnam, Taiwan, China and South Korea. Contact Marco Rodriquez with questions at (405) 974-2447 or [email protected].

Q How does my student change residence hall rooms if he/she doesn’t like his/her roommate?

A If your student is having issues with a roommate, meal plan or living arrangements they need to contact their RA (residence assistant) or the housing office at (405) 974-2746.

Q How can my student get involved on campus?

A UCO offers more than 200 organizations to help students get involved. Visit uco.edu/studentorgs or call (405) 974-2625 for details. Students may also consider Fraternity and Sorority Life at uco.edu/greek or service learning opportunities at uco.edu/volunteer.

Q Will my student be assigned an academic advisor?

A All students are initially seen by Central’s freshman advisement staff. Upon reaching sophomore status, students will begin visiting with a program advisor in their chosen major. In some major fields students will also be assigned a faculty advisor by their college or department. Students who are unsure who their advisor is should visit the Center for Undergraduate Academic Advisement.

Q How are grades reported?

A Students can access their grades online through their UCONNECT account.

Q If my student needs to miss class due to illness, injury or family emergency, what should he or she do?

A In case of emergency or illness, students should contact their professor or the college dean’s office for assistance. In the event of an anticipated long-term absence, students can also contact the Student Conduct Office for assistance at (405) 974-2361.

Q How does UCO address drug and alcohol use and abuse?

A University of Central Oklahoma is a “dry campus.” We do not allow alcohol in campus housing or at student events on campus. Drug and alcohol abuse is not tolerated at the university, and students in violation are subject to appropriate disciplinary sanctions. Several peer education programs are in place to educate students on issues related to drug and alcohol use and abuse.

Q What can I do as a parent to support my student during the beginning of the next semester?

A Recognizing nonperformance in your student is a challenge — especially at long distance. One of the most important things a parent can do for a college-age student is to demonstrate interest. Being interested is different from being demanding. It is more “I’d like to know” than “You owe me this information.” ■

Page 30: University of Central Oklahoma 2015 Guide For Parents

University of Central Oklahoma30

DEPARTMENT PHONE WEB ADDRESS

Broncho Spirit Card (405) 974-5390 uco.edu/em/bsc

Bursar Office (405) 974-2228

Campus Activities (405) 974-2363 uco.edu/ca

Career Services (405) 974-3346 careers.uco.edu

Center for Counseling & Well-being (405) 974-2215 uco.edu/counseling

Center for eLearning and Customized Education

(405) 974-2420 uco.edu/cece

Center for Undergraduate Academic Advisement

(405) 974-2342 uco.edu/advisement

Centre for Global Competency (405) 974-2447 uco.edu/cgc

Disability Support Services (405) 974-2516 uco.edu/disability

Employment Services (405) 974-2366 jobs.uco.edu

Housing and Dining (405) 974-2746 housing.uco.edu

Information Technology Help Desk (405) 974-2255 uco.edu/technology

Mercy Clinic at UCO (405) 974-3115 ucowellnesscenter.com

Office of Diversity and Inclusion (405) 974-3588 uco.edu/diversity

Office of First-Year Experience Programs (405) 974-5390 uco.edu/fye

Office of Fraternity and Sorority Life (405) 974-2580 uco.edu/greek

Office of Off-Campus Life (405) 974-3655 uco.edu/ucommute

Office of Parent & Family Programs (405) 974-3301 uco.edu/parents

Office of Student Conduct (405) 974-2361 uco.edu/conduct

Office of Student Organizations (405) 974-2625 uco.edu/studentorgs

Police Services (405) 974-2345

Scholarships (405) 974-3334 uco.edu/scholarships

Student Financial Services (405) 974-3334 uco.edu/finaid

Student Life (405) 974-2364 uco.edu/studentlife

Student Success (405) 974-3589

Testing Services (405) 974-2388 uco.edu/testing

Transportation and Parking Services (405) 974-2780 uco.edu/parking

Tutoring Central (405) 974-2487 tc.uco.edu

UCO Foundation (405) 974-2770 uco.edu/foundation

Undergraduate Admissions (405) 974-2727 uco.edu/admissions

Volunteer and Service Learning Center (405) 974-2621 uco.edu/volunteer

Weather Closing Line (405) 974-2002 uco.edu/resources/closing_info.asp ■

Phone Numbers & Websites

Page 31: University of Central Oklahoma 2015 Guide For Parents

www.universityparent.com/uco

For advertising inquiries, please contact UniversityParent at (866) 721-1357 or email: [email protected]

Fairfield Inn & Suites Edmond301 Meline Dr.Edmond, OK 73034(405) 341-4818www.marriott.com/okcedPlease see ad on p. 21.

La Quinta Inns & Suites Edmond200 Meline Dr.Edmond, OK 73034(405) 513-53536420.lq.comPlease see ad on p. 21.

Places to Stay

Bryant Grove20 S. Bryant Ave.Edmond, OK 73034(405) 341-2161bryantgrove.comPlease see ad on p. 25.

Bryant Place Apartments1600 Kickingbird Rd.Edmond, OK 73034(405) 341-2310www.bryantplace.infoPlease see ad on p. 11.

Gateway at Edmond14140 N. Broadway ExtensionEdmond, OK 73013(405) 478-3260www.gatewayofedmond.comPlease see ad on back cover.

The Greens at Coffee Creek401 W. Covell Rd.Edmond, OK 73003(405) 216-3642www.lindseymanagement.comPlease see ad on p. 15.

Places to Live

UCO Area ResourcesFor more area resources visit www.universityparent.com/uco

UCO Transportation & Parking Services(405) 974-2780 Please see ad on p. 26.

On Campus Housing and Dining Edmond(405) 974-2746housing.uco.eduPlease see ad on inside front cover.

Additional Services

UniversityParent E-Newswww.UniversityParent.com

UniversityParent College Laundry Bagwww.amazon.com/gp/product/b00k0ustyePlease see ad above.

UniversityParent’s Guide to Supporting your Student’s Freshman Yearwww.amazon.com/Guide-Supporting-Your-Students-Freshman/dp/0692027440

Page 32: University of Central Oklahoma 2015 Guide For Parents