Unified Communications Security Measures: Ensuring Peace of Mind

The decision to invest in new technology should never be taken lightly. From calculating ROI to anticipating and negotiating contracts and changes in infrastructure, there are a multitude of factors to consider when making the transition to a new or upgraded communication service. Yet while financial and infrastructure decisions are ultimately major factors in a company’s choice of deployment, another significant area is often overlooked—the impact that a new solution will have on your company’s security.

Introduction

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Multiple measures for comprehensive coverage

Through a variety of measures that are integrated with our partner carriers, Fuze ensures that our customers’ service is secure, regardless of whether it is traveling within an individual network or to the data center. A number of protective measures are in place, including firewall, access control, threat protection, and encryption for voice and video. These components are designed to regulate access to your network, keep your information secure, and keep your transmissions private. As a result, security is guaranteed, regardless of whether you’re accessing our service from a permanent spot or a mobile location.

Our UCaaS solution possesses no single point of failure—in other words, your system will stay up even if an individual server goes down.

With traditional on-premise solutions, a single point of failure can cripple an entire company’s communication network.

70% of companies have switched or plan to switch to cloud unified communications. (InformationWeek).

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Think that mobile connections are less secure than permanent, hard-wired access? Think again. Through the use of virtual private networks, also known as VPNs, we are able to guarantee that our customers are secure, whether they’re utilizing voice or video services. Not only does our secure online portal enable you to communicate remotely, but it also allows you to access applications— such as unified messaging—from any location. Additionally, firewall and encryption ensure that your connection is secure, regardless of whether you’re connecting from an office or remote location.

Advanced technologies and procedures meet and exceed industry best practices.

Another benefit of our service is our robust redundancy and disaster recovery, ensuring that your network is virtually immune to failure. With traditional on-premise solutions, a single point of failure can cripple an entire company’s communication network. Luckily, this is not the case with our multi-tenant system.

Though all of our endpoints are connected to a primary data center, each endpoint is configured to access secondary and tertiary data centers to mitigate potential problems with any one particular data center. This means that our UCaaS solution possesses no single point of failure—in other words, your system will stay up even if an individual server goes down.

Informally called “mesh” due to its overlapping and intertwined nature, our multi-data center network ensures that our customers’ experiences are not dictated by the availability of a single server. The extra investments in the construction and maintenance of data centers are outweighed by potential non-monetary costs, such as dropped calls and a loss of consumer confidence.

Redundancy and failover capabilities

Mobile management

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It is imperative for customers to perform due diligence in ensuring their own security by keeping systems up to date, not divulging personal information, and having a strong password policy. Fuze’s dynamic solution ensures the best of both worlds—an innovative system that is just as secure as it is convenient.

A strong, secure solution

In addition to our redundancy capabilities, firewall, encrypted connections, and VPNs are in place to ensure optimal user experience. Throughout our platform, advanced technologies and procedures meet and exceed industry best practices. Additionally, with every installation, we develop a comprehensive security strategy tailored to each customer’s needs.

Since our system is easily scalable, there is no need to implement drastic, wholesale security measures once you reach a certain number of users. As the industry continues to change, we remain committed to ensuring top-class protection for you and your network.