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UNIDESKby
Unicommerce
HELPDESK FOR YOUR BUSINESS
OnlineCustomerSupportSofwareThe road to Customer Satisfaction startswith a great Helpdesk Software.
HAPPYCUSTOMERS
HAPPYAGENTS
INCREASEDSALES
UNIDESKEasy. Powerful. Affordable
QuarterlyBreakdown
Agents & Groups
Create in seconds
UNIDESKEasy. Powerful. Affordable
Manage Workflows by creatingGroups for various teams
Add Agents in GroupsOrganise Ticket Flow
Ease of UseFor Employees & Customers
Our Guiding Principle
EASY
QuarterlyBreakdown
Canned ResponsesCreate canned responses &
choose suitable responses to save time
SnapshotSee previous tickets of that customer on the side
Our clutter free UI makes your agents love their work. Happy agents means Happy customers
UNIDESKEasy. Powerful. Affordable
CustomersVIEW
Click on Unidesk Icon
1
Select Issue
2
Start Chat
3
UNIDESKEasy. Powerful. Affordable
USEREXPERIENCE
The Most Important Thing Is
Evan Williams-Co-Founder(Twitter)
NotesNotes are internal comments which only your team can see
SeverityResolve high prioirty tickets quicker
TagsCreate unlimited tags, and
assign relevant tags to tickets
Enhanced Ticketing Experience
POWERFUL UNIDESKEasy. Powerful. Affordable
AssignEasy assigning to
other agents or teams
FeedbackImprove customer service by
collecting feedback on all tickets.
ASSIGN RIGHT AGENTS
GET INSTANT FEEDBACK
RESOLVE ISSUES QUICKER
Collect NPS,CES,CSAT scores
in a second
Know where you stand ?
UNIDESKEasy. Powerful. Affordable
SearchSearch any ticket using
multiple filters
Secure LoginYour data is always safe
FRIENDLY YET SECURE
UNIDESKEasy. Powerful. Affordable
No Downtime24 x 7 Helpdesk
ZEROMAINTENANCE COST
ZEROSERVER LOAD
LIVECHAT
RolesDefine roles for all users.
Manage permissions
ADMIN
MANAGER
AGENTUNIDESK
Easy. Powerful. Affordable
TO WIN IN THEMARKETPLACE
YOU MUST FIRST WIN IN THE
WORKPLACE
EMPLOYEE FRIENDLYHELPDESK SOFTWARE
CHOOSE THE MOST
DashboardTrack Agent Performance
UNIDESKEasy. Powerful. Affordable
MANAGE SLAs
MANAGEWORKFLOW
FREETRIAL VERSION
30 DAYS
INR 999Per AgentPer Month
UNIDESKENTERPRISE
PRICING
THE MOST AFFORDABLE IN THE MARKET
You'll love it
Sign Up FOR A
DEMOEnjoy our 30 Days
FREE TRIALUse the best Helpdesk
UNIDESK
FREE SUPPORT
FREETRAINING
UNIDESKEasy. Powerful. Affordable
Who do we Serve
UNICOMMERCE CLIENT BASE
Clients
UNIDESKEasy. Powerful. Affordable
Some of our Clients
We Love Our Awesome Clients
UNIDESKby
Unicommerce
HELPDESK FOR YOUR BUSINESSunicommerce.com
+91- 9599002973
Unicommerce eSolutions Pvt. Ltd.201, 3rd Flr, Okhla Phase- III
New Delhi- 110020
JOIN USTAKE A FREE DEMO
