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Page 1: Unicenter Asset Portfolio Management R11.3€¦ · Windows Server 2003 Standard Edition SP1 x86 ... supported operating system and required third-party ... Unicenter Asset Portfolio

Unicenter Asset Portifolio Management R11.3.4Monday, May 27, 2013

P Pending

Not supported / Not applicable

○ Not tested, but expected to work

Tested and verified

QOxxxxx/ROxxxxx Published patch required for support

Web Server Web Client

File Server/

Notification

Server

Reconciliation

Server/ Integration

Server

Desktop Client

Interfaces

Windows 2000 Workstation x86

Windows 2000 Professional SP4 x86

Windows 2000 Server SP4 x86

Windows 2000 Advanaced Server SP4 x86

Windows 2000 Enterprise Server x86

Windows XP Professional SP1 x86 ○ ○

Windows XP Professional SP2 x86 ○

Windows 2003 Professional x86 ○ ○

Windows 2003 Small Business Server x86

Windows 2003 Web Edition x86

Windows Server 2003 Standard Edition SP1 x86 ○ ○ ○ ○ ○

Windows Server 2003 Enterprise Edition SP1 x86 ○ ○ ○ ○ ○

Windows Server 2003 Standard Edition SP2 x86

Windows Server 2008 Standard Edition x86 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows Server 2008 Enterprise Edition x86 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows 2003 Advanced Server x86 ○ ○ ○ ○ ○

Windows Server 2003 Enterprise Edition SP2 x86

Windows Server 2003 Enterprise x64 Edition SP2 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows Server 2003 R2 Enterprise x64 Edition SP2 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows Server 2008 Standard Edition SP2 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows Server 2008 Enterprise Edition SP2 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows Server 2008 R2 Enterprise Edition x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows Server 2008 R2 Standard Edition x64 SP1 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Windows Vista Home Premium x86 ○

Windows Vista Business x86 ○

Windows Vista Ultimate x86

Windows Vista Enterprise x86 ○

Windows 7 Home Basic x86, x64 ○

Windows 7 Premium x86, x64 ○

Windows 7 Professional x86, x64 ○

Windows 7 Ultimate x86, x64 ○

Windows 7 Enterprise x86, x64

SUSE Linux Enterprise 11

openSUSE 11.1

KEY

Unicenter Asset Portfolio Management

Platform Certification

Page 2: Unicenter Asset Portfolio Management R11.3€¦ · Windows Server 2003 Standard Edition SP1 x86 ... supported operating system and required third-party ... Unicenter Asset Portfolio

Web Server Web Client

File Server/

Notification

Server

Reconciliation

Server/ Integration

Server

Desktop Client

Interfaces

Microsoft

Microsoft SQL 2000 x86

Microsoft SQL 2000 SP1 x86

Microsoft SQL 2000 SP2 x86

Microsoft SQL 2000 SP3 x86

Microsoft SQL 2000 SP4 x86

Microsoft SQL 2005 SP1 x86 ○ ○ ○ ○ ○

Microsoft SQL 2005 SP2 x86

Microsoft SQL 2005 SP3 x86

Microsoft SQL 2008 x86 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2008 SP1 x86 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2008 R2 x86 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2008 R2 SP1 x86 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2005 SP2 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2005 SP3 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2008 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2008 SP1 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2008 R2 Standard x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2008 R2 SP1 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft SQL 2012 R2 x64 RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Oracle

Oracle 8i x86

Oracle 9i x86

Oracle 10G x86

Oracle 10G Release 10.2.0.x- Prod x86

Oracle 11G Release 11.1.x (x86) RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Oracle 11G Release 11.2.x (x86) RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Oracle 11G Release 11.1.x (x64) RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Oracle 11G Release 11.2.x (x64) RO55516 or higher RO55516 or higher RO55516 or higher RO55516 or higher

Ingres

Ingres 2.0 x86

Ingres 3.0 patch 3.0.3.103 x86

Database Certification

Page 3: Unicenter Asset Portfolio Management R11.3€¦ · Windows Server 2003 Standard Edition SP1 x86 ... supported operating system and required third-party ... Unicenter Asset Portfolio

Web Server Web Client

Desktop Client

Interfaces Migration Reconciliation

Browsers

Microsoft Internet Explorer 5.0

Microsoft Internet Explorer 5.5

Microsoft Internet Explorer 6.0

Microsoft Internet Explorer 7.0

Microsoft Internet Explorer 8.0 RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft Internet Explorer 9.0 RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft Internet Explorer 10.0

Mozilla 1.7.3

Firefox 2.0.0.10

Firefox 2.0.0.x ○ ○ ○

Firefox 3.0.5

Firefox 3.0.10

Firefox 3.5.5

Firefox 3.5.6

Firefox 3.6 RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 4.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 5.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 6.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 7.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 8.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 9.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 10.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 11.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 12.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 13.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 14.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 15.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 16.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 17.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 18.x RO55516 or higher RO55516 or higher RO55516 or higher

Firefox 19.x RO55516 or higher RO55516 or higher RO55516 or higher

Google Chrome RO55516 or higher RO55516 or higher RO55516 or higher

Microsoft

Internet Information Server IIS 5.0 ○

Internet Information Server IIS 6.0

Internet Information Server IIS 7.0 RO55516 or higher

Internet Information Server IIS 7.5 RO55516 or higher

SMS 2003

JET Database Engine 4.0 SP5

.NET Framework 1.1

.NET Framework 2.0

.NET Framework 3.0

Cleverpath

Reporter 4.2

Portal 4.7

Server 4.2

DSM

Desktop and Server Management R11 ○ ○

Desktop and Server Management R11.1 ○ ○

Desktop and Server Management R11.2 SP3

Desktop and Server Management R11.2 SP4

CA IT Client Manager R12.0 SP1 RO55516 or higher RO55516 or higher

CA IT Client Manager R12.5 RO55516 or higher RO55516 or higher

Service Desk

Unicenter Service Desk R11

Unicenter Service Desk R11.1 ○

Unicenter Service Desk R11.2

Unicenter Service Desk R12

CA Service Desk Manager R12.1 RO55516 or higher

CA Service Desk Manager R12.5 RO55516 or higher

CA Service Desk Manager R12.6 RO55516 or higher

CA Service Desk Manager R12.7 RO55516 or higher

Configuration Management Database

CA CMDB R11.2 + RO02288

CA CMDB R12 RO08547

CA CMDB R12.1 RO55516 or higher

CA CMDB R12.5 RO55516 or higher

CA CMDB R12.6 RO55516 or higher

Service Catalog

Unicenter Service Catalog R11 ○

Unicenter Service Catalog R11.1 ○

Unicenter Service Catalog R11.2 SP1

Unicenter Service Catalog R11.2 SP2 RO55516 or higher

Unicenter Service Catalog R12 RO55516 or higher

Unicenter Service Catalog R12 SP1 RO55516 or higher

CA Service Catalog R12.5 RO55516 or higher

CA Service Catalog R12.6 RO55516 or higher

Software Compliance Manager

CA Software Compliance Manager 12.6.X

CA Software Compliance Manager R12.0.x

(RO08789 is required along with latest UAPM 11.3.4 and

SWCM 12.0 cumulatives)

Others

Page 4: Unicenter Asset Portfolio Management R11.3€¦ · Windows Server 2003 Standard Edition SP1 x86 ... supported operating system and required third-party ... Unicenter Asset Portfolio

Additional products installed VersionIngres 3.0.3 103

MDB for MS SQL Server 1.0.4 build 30j

MDB for Oracle 1.0.4 build 30k

eTrust Embedded IAM 8.2.70316

Apache Tomcat 4.1.31

Apache Tomcat 6.X

JRE 1.4.2_13

JRE 1.6.X

JRE 1.7.X

Common Asset Viewer R11.2 build 1.60

CA License 1.62.15

Advantage Data Transformer (ADT) 2.2

Notification Server R11.3

CORA R11.2

CORA R12 (12.0.0.79)

CORA R12.1 (12.1.0.12)

Additional products required VersionAdobe Acrobat 5.0 or later Viewing and printing user manuals in PDF format

MDAC 2.8

JDBC driver 2.0.1803.100

Internet Information Server IIS 5.0

Internet Information Server IIS 6.0

Additional products supported Version

MDB for MS SQL Server 1.5

MDB for Oracle 1.5

EEM 8.3

EEM 8.4.100

EEM 8.4.127 (SP01)

EEM 8.4.155 (SP02)

EEM 8.4.217 (SP03)

EEM 8.4.244 (SP04)

EEM 8.4.412

EEM 12.0

Site Minder r6 SP5

Site Minder r12.0

Site Minder r12.0 SP1

International Support

An internationalized product (also referred to as a language-certified product) is an English product that runs on local language versions of the

supported operating system and required third-party products. Internationalized products support local language data for input and output, and also

support the ability to specify local language conventions for date, time, currency and number formats.

A translated product (also referred to as a localized product) is an internationalized product that includes local language support for the product's

user interface, online help, and other documentation, as well as local language default settings for date, time, currency and number formats.

Unicenter Asset Portfolio Management r11.3.4 is certified in the following languages:

English

Japanese

German

French

Comments

Installed and used by EIAM

NOTE: MS SQL Server NOT installed.

NOTE: Oracle NOT installed.

Requires solution QO79245 from ADT support for SQL 2005

support

Integration Services

RO55516 or higher

RO55516 or higher

with Site Minder r12.0 SP1

Comments

for SQL Server 2000, 2005, 2008

on Windows 2000

on Windows 2003

Comments

Supported in 1.0.4 compatibility mode, not installed by UAPM,

with UAPM 11.3.4 Cumulative Patch ((C14 ) RO44156 or

later) applied. NOTE: MS SQL Server is NOT installed.

Supported in 1.0.4 compatibility mode, not installed by UAPM,

with UAPM 11.3.4 Cumulative Patch ((C14 ) RO44156 or

later) applied. NOTE: Oracle is NOT installed.

Supported

with Site Minder r6 SP5

As part of that, the newer features introduced by the component /product are not adopted/certified unless explicitly stated.

Supported

Supported

Supported

Supported

Supported (Refer Note 1 for details)

Alone or with EEM 8.4

Not supported

alone or with EEM 8.4 SR1

Notes1. Certifying a newer version of any other CA/3rd party component /product against our product just means that the integration we had before

has been validated/certified against this new version of the respective component/product.

Page 5: Unicenter Asset Portfolio Management R11.3€¦ · Windows Server 2003 Standard Edition SP1 x86 ... supported operating system and required third-party ... Unicenter Asset Portfolio

Known Issues:

Portuguese

●For this deployment to work, the OS and local user's

regional settings must be set to "English US" before the

installation of UAPM. The user's regionl settings can then

be set to "Portuguese" after the installation of UAPM.

Notes:

Languages other than those listed above should work appropriately even though they haven't been officially certified by CA. Depending upon the

nature of the problem; CA reserves the right to refuse support of uncertified languages. Any languages that are known to have problems and are

not supported will be noted in this section.

On windows platforms, the languages mentioned above must be fully localized regional releases of the supported Windows Server operating

systems. In particular, Windows operating environments which utilize a Language Interface Pack or MUI running on an English core are not

supported. In all cases, the system's "Language for non-Unicode programs" (default system Windows ANSI code page) must be accurately

configured in the Control Panel's Regional and Language Options applet to support the target certified language. For more information on the

localized releases of Windows Server operating systems, please see the Localized Microsoft Operating Systems listing on Microsoft's Global

Development and Computing Portal at:

http://www.microsoft.com/globaldev/reference.

Unicenter Asset Portfolio Management is a single language application. Even though you can input any characters that happen to be accessible from a

single code page, for example English and French, this does not provide you with sensing and control logic necessary to provide an

acceptable user experience on more than one language. Additionally, any characters that are not contained in the original code page will

not store or be displayed consistently, causing garbled text and possible loss of data.

32/64-bit Support

Unless otherwise stated, all applications and OSs listed in the spreadsheet are 32-bit.

Microsoft SQL Server Database Cluster Support

Database Cluster Support is categorized as:   ∙ None -- product cannot even connect to a virtual node.

  ∙ "Tolerant" -- product can install to a vitual node, all services need to be restarted in case of failover.

  ∙ "Passive Failover" -- product will restore connections manually or automatically, correctly report an interrupted operation, user needs to repeat

   interrupted transactions, may need to log out and log back in to do so.

  ∙ "Active Failover" -- application successfully recovers connections and repeats interrupted transactions.

Unicenter Asset Portfolio Management support is categorized as "Active Failover".