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UMDSurvival 12/7/2009 Emmanuel T. Apau – [email protected] Tom Rogan – [email protected] Ed Nishihama – [email protected] Alan Jackoway – [email protected]

UMDSurvival 12/7/2009 Emmanuel T. Apau – [email protected] Tom Rogan – [email protected] Ed Nishihama – [email protected] Alan Jackoway – [email protected]

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Page 1: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

UMDSurvival

12/7/2009Emmanuel T. Apau – [email protected]

Tom Rogan – [email protected] Nishihama – [email protected] Jackoway – [email protected]

Page 2: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

The Problem

• Many things about college are best learned from other people.

• Some things can only be learned from experience.

• Many University programs and policies are not well known.

• It can be difficult to anonymously advertise events on campus.

Page 3: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Last time, on the Internet.

• Free Stuff @ Marylando Gives information about free events

• College Confidentialo Gives information “only a student would know”

• Rate My Professorso Gives information about professors

• OurUMDo Gives information about classes and professors

Page 4: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Approach

• Forum-based community• Allows discussion on many topics of

interest to students such aso Eventso Class Ratingso University Policies and Secrets

• Users remain anonymous if desired• Only University of Maryland

students/faculty allowed

Page 5: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Low Fidelity 1

Page 6: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Low Fidelity 2

Page 7: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Low Fidelity 3

Page 8: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Low Fidelity 4

Page 9: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Live Demo

www.umdsurvival.com

Page 10: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Usability Test

• 8 UMD Students and 1 Prospective Student

• Students were given a few actions such as:o Post an event and verify its posto Register for the siteo Find a good class for next semestero Find information about a free food evento Look for help pertaining to the siteo Give feedback to a thread creator

Page 11: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

He was a 23 year old male Super-senior who lives on campus. He has expert knowledge of computers spending 31+ hours/week on the internet.

This participant was tasked with registering for the website, creating a new events post and reviewing the help page.

                                "yo this is new , i like it".

"I couldn't find the word 'draft' on this page so i had to type 'save' into the word search".

He found the Events Quick-look section innovative but would like a better name defining the section as "Upcoming Events". 

Participant #2

Page 12: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

He was a 16-year-old male high school student who is considering attending UMD. He spends more than 31 hours each week on the internet.

This participant was assigned to find an event offering free food and to look for help on how to use the site.

He suggested putting an icon next to events that have food so that they would be easier to find.

"help is often at the bottom.“

He said the help page was fairly effective, but he suggested moving some of the most frequently asked topics to the top, so that they would be easier to find.

Participant #9

Page 13: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Usability Results

Overall, most participants found the site easy to use.

Page 14: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

• Some layout bugs were discovered• Saved Drafts hard to find• Return to last forum, Page linking glitch• Date/time picker difficulty, no clear indication of

completion• Not being able to be view events for later dates• Events posted not related to UMD• Display issues in non-Firefox browsers• Events offering food need food icons so they are

easier to find

Problems Discovered

Page 15: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Future Work

• Could add a few additional featuresoSpecial notation for events (i.e. food)

• Twitter support/integration• Possibility: Require new registrations to

come from UMD email addresses

Page 16: UMDSurvival 12/7/2009 Emmanuel T. Apau – kaveiii@gmail.com Tom Rogan – trogan@umd.edu Ed Nishihama – enishiha@gmail.com Alan Jackoway – jackoway@umd.edu

Conclusions

• Implemented all features from designoTabbed browsing interfaceoEvents with dates and timesoQuick Look bar

•  Finished site is:oFunctional oUsable