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Transition to Transition to Professionalis Professionalis m m Turn Your Degree into Dollars Louisville, Kentucky

Turn Degree Into Dollars

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Presentation for soon-to-be college graduates on resume building tips, networking, cover letters, and more.

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Page 1: Turn Degree Into Dollars

Transition to Transition to ProfessionalismProfessionalismTurn Your Degree into Dollars

Louisville, Kentucky

Page 2: Turn Degree Into Dollars

OVERVIEW

• Research/Networking

• Resumes/Cover Letter

• Dress for Success

• Interview Process

• Follow Up

• Job Offers

Page 3: Turn Degree Into Dollars

RESEARCH

Why Research?As you broaden your research resources, you will increase As you broaden your research resources, you will increase the job choices and, more quickly, get optimum results.the job choices and, more quickly, get optimum results.

Expert employment and placement counselorsExpert employment and placement counselors Recent job seekersRecent job seekers AffiliationsAffiliations Other Professionals or Informational InterviewingOther Professionals or Informational Interviewing

Page 4: Turn Degree Into Dollars

NETWORKING

What Is A Network?The process of developing relationships with people who The process of developing relationships with people who can assist with job search strategies and finding strong job can assist with job search strategies and finding strong job leads.leads.

Page 5: Turn Degree Into Dollars

NETWORKING

Who Is Your Network?

Friends, relatives, and neighborsFriends, relatives, and neighbors

Current and former employersCurrent and former employers

Instructors, trainers, coaches, counselorsInstructors, trainers, coaches, counselors

Career Services!!!Career Services!!!

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The Right Way!Finding a Job

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Finding a Job - the Right Way!

Where Do You Look For A Job? Where Do You Look For A Job?

NewspapersNewspapers

InternetInternet

Job boardsJob boards

AgenciesAgencies

Career ServicesCareer Services

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Finding a Job - the Right Way!

Where Do Employers Look For Potential Employees? Where Do Employers Look For Potential Employees?

ReferralsReferrals Newspaper/InternetNewspaper/Internet Walk –insWalk –ins

A referral is number one on their list. Do not sit at a A referral is number one on their list. Do not sit at a computer as your only job search source. This is called computer as your only job search source. This is called passive job search. Going out and visiting employers passive job search. Going out and visiting employers keeps you fresh and prepared for a job interview.keeps you fresh and prepared for a job interview.

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Finding a Job - the Right Way!

What Is A Resume?What Is A Resume?A short document that details your qualifications for a A short document that details your qualifications for a particular job or job target.particular job or job target.

Basic Components To A Resume:Basic Components To A Resume:1.1. Personal InformationPersonal Information

2.2. ObjectiveObjective

3.3. Qualifications/SkillsQualifications/Skills

4.4. Work Experience/EducationWork Experience/Education

5.5. Achievements/CertificationsAchievements/Certifications

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Finding a Job - the Right Way!

Personal InformationPersonal Information

Name, address, telephone number (including message Name, address, telephone number (including message phone), and E-mail. phone), and E-mail.

Use a simple, standard font such as Times Roman. Font Use a simple, standard font such as Times Roman. Font size between 11 and 14 points. The ideal font sizes are 12 size between 11 and 14 points. The ideal font sizes are 12

point for the body text and 14 point for heading.point for the body text and 14 point for heading.

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Finding a Job - the Right Way!

Objective/ProfileObjective/Profile

Objective is a statement of employment goal.Objective is a statement of employment goal.

The Job objective helps employers match you to The Job objective helps employers match you to appropriate job opening. If you have more than one job appropriate job opening. If you have more than one job objective, write a separate resume for eachobjective, write a separate resume for each ..

1.1. Should be stated as a job title or type of work desired.Should be stated as a job title or type of work desired.

2.2. Should reflect the needs of the employer based on Should reflect the needs of the employer based on your research.your research.

3.3. Can also include one or more of the most important Can also include one or more of the most important job specific skills and areas of specialization.job specific skills and areas of specialization.

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Finding a Job - the Right Way!

Qualifications - Your 60 second commercial…Qualifications - Your 60 second commercial…

Qualifications section should highlight why you are the Qualifications section should highlight why you are the candidate for the job. The Qualifications section is a focal candidate for the job. The Qualifications section is a focal point for employers.point for employers.

1.1. Skills with and knowledge of software/hardware.Skills with and knowledge of software/hardware.

2.2. Years of experience in specialized field or knowledge Years of experience in specialized field or knowledge of specialized skills.of specialized skills.

3.3. Relevant credentials and degrees.Relevant credentials and degrees.

4.4. Relevant accomplishments in work or volunteer Relevant accomplishments in work or volunteer experiences.experiences.

Page 13: Turn Degree Into Dollars

Finding a Job - the Right Way!

EducationEducationList names of education in reverse chronological order. List names of education in reverse chronological order. List technical school, colleges, & universities you have List technical school, colleges, & universities you have attended; years of attendance; & degrees or certificates attended; years of attendance; & degrees or certificates earned.earned.

1.1. A recent graduate with limited work experience: A recent graduate with limited work experience: highlight school activities, internships, and highlight school activities, internships, and achievements in the education section.achievements in the education section.

2.2. List your GPA on the resume only if 3.5 or over, Cum List your GPA on the resume only if 3.5 or over, Cum Laude/Deans List is also appropriate.Laude/Deans List is also appropriate.

3.3. Are you in any Clubs here at school? What about your Are you in any Clubs here at school? What about your coursework?coursework?

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Finding a Job - the Right Way!

Work Or Professional ExperienceWork Or Professional ExperienceList your most recent job first, and end with the earliest job List your most recent job first, and end with the earliest job you held. Work experience list dates of employment; the you held. Work experience list dates of employment; the employer’s name, city, and state; the job title; brief results employer’s name, city, and state; the job title; brief results oriented description of the job.oriented description of the job.

Success Tip:Success Tip:Choose the right words. Use a thesaurus to find the best Choose the right words. Use a thesaurus to find the best words to describe your capabilities and accomplishments. words to describe your capabilities and accomplishments. Keyword choices are critical.Keyword choices are critical.

Success Tip:Success Tip:Tailor your resume to best support your objective.Tailor your resume to best support your objective.

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Finding a Job - the Right Way!

Transitioning without Related ExperienceThere are 2 sections that count on a resume which reflect

education as the only “relevant” experience in a field and both sections should be listed on the resume.

Relevant Experience

• List in chronological format with relevant internship/volunteer experience

Work History

• List on one line stating Company, Title, Location and Dates

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Finding a Job - the Right Way!

Achievements/CertificationsAchievements/Certifications

Include:Include:Affiliations or achievements necessary to the profession Affiliations or achievements necessary to the profession show vested interest.show vested interest.

**********Unnecessary information can cost employer’s time and Unnecessary information can cost employer’s time and cost you the interview. Add only those that apply, too cost you the interview. Add only those that apply, too

many will use up the space.many will use up the space.**********

Page 17: Turn Degree Into Dollars

Finding a Job - the Right Way!

Applying OnlineApplying OnlineFace it HR and Recruiters are busy especially at large companies. Generally when you are required to apply on line with a large company they are not looked at by one person until they have passed the screening test.

How can you get your resume selected when you are one of a 1,000 other applicants?

Page 18: Turn Degree Into Dollars

Finding a Job - the Right Way!

Where to Start?Where to Start?Norton Healthcare is the leading hospital and health care system (44 percent market share) serving the Greater Louisville metro area, including Southern Indiana and patients throughout Kentucky. We are the third largest private employer, and for the past three years have been named one of the Top 25 Best Places to Work in Kentucky. In 2007, we also were named Outstanding Employer of the Year, as ranked by KentuckianaWorks, for the third time in five years (2007, 2005, 2003).

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Finding a Job - the Right Way!

Where to Start? Where to Start? continuedcontinued

The not-for-profit system - the largest in Kentucky and rated one of the top 100 integrated health care delivery systems in the country - includes three large adult hospitals and the only free-standing pediatric hospital in Kentucky, Kosair Children's Hospital, which obtained Magnet designation for nursing excellence from the American Nurses Credentialing Center in 2007. A fourth adult hospital will open in late 2009. In addition Norton Healthcare includes 10 Norton Immediate Care Centers, 9,800 employees, nearly 300 employed medical providers at more than 50 locations and some 2,000 total physicians on its medical staff. Norton Healthcare serves the Greater Louisville metro area, including Southern Indiana, and patients throughout Kentucky.

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Finding a Job - the Right Way!

Where to Start? Where to Start? continuedcontinued

Norton Healthcare's state-of-the-art services include Norton Heart Care and Pulmonary Services, Norton Cancer Institute, Norton Ortho/Neuro/Spine Care, Norton Women's Pavilion, Norton Stroke Care, Norton Surgical Services and pediatrics.

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Finding a Job - the Right Way!

Where to Start? Where to Start? continuedcontinued

The role of the Pharmacy Technician is to support and assist the Pharmacist in the medication use process, ensuring the delivery of competent and efficient pharmaceutical care / drug delivery at appropriate service levels through daily allocation and coordination of resources to assure that patient needs (neonate to geriatric, physicians, employees, and the public) are effectively met. This position requires taking responsibility within appropriate guidelines of many of the medication preparation and distribution duties. The Technician functions in a multi-skilled environment, which requires the application of teamwork and flexibility to provide medications for Neonate/Infant through Geriatric.

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Finding a Job - the Right Way!

Where to Start? Where to Start? continuedcontinued

High School Graduate or equivalent Certification preferred. Prior experience in a pharmacy preferred Basic typing skills; demonstrated knowledge of medical terminology Ability to perform algebraic calculations Demonstrated Computer skills preferred

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Finding a Job - the Right Way!

What Counts? What Counts? The role of the Pharmacy Technician is to support and assist the Pharmacist in the medication use process, ensuring the delivery of competent and efficient pharmaceutical care / drug delivery at appropriate service levels through daily allocation and coordination of resources to assure that patient needs (neonate to geriatric, physicians, employees, and the public) are effectively met. This position requires taking responsibility within appropriate guidelines of many of the medication preparation and distribution duties. The Technician functions in a multi-skilled environment, which requires the application of teamwork and flexibility to provide medications for Neonate/Infant through Geriatric.

Page 24: Turn Degree Into Dollars

Finding a Job - the Right Way!

What Counts? What Counts? continuedcontinued

High School Graduate or equivalent Certification preferred. Prior experience in a pharmacy preferred Basic typing skills; demonstrated knowledge of medical terminology Ability to perform algebraic calculations Demonstrated Computer skills preferred

NOTE: Keywords are underlined….why?

Page 25: Turn Degree Into Dollars

Finding a Job - the Right Way!

Making a MatchMaking a MatchExperience and Qualifications should reflect those “keywords” if you want to make the first cut.

Qualifications: •Familiar with compounds, medication routes, drug classifications, medical terminology, pharmacy/math calculations and pharmacy law. •Able to recognize generic and name brand prescriptions for the preparation, delivery and dispensing as prescribed or OTC.•Registered with the Kentucky Pharmacy Board as a Certified Pharmacy Technician. •Able to identify and resolved Accudose problems and errors.

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Finding a Job - the Right Way!

Making a Match Making a Match continuedcontinued

Experience: Baptist Hospital East Pharmacy, Louisville, KY 07/2008 to PresentPharmacy Technician III Assists pharmacists in filling and preparation of inpatient medication orders and outpatient prescriptions. Deliver medication to patient care areas in a timely manner and posts charges and credits for medication.

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Finding a Job - the Right Way!

References – Who Should You Use?References – Who Should You Use? FriendsFriends ProfessionalsProfessionals Past co-workersPast co-workers

Use 3 Professional and 3 PersonalUse 3 Professional and 3 Personal

What should they look like?Name, Title, City, State, and phone number. You can list years known. Make sure they are on a separate piece of paper and NEVER include with your resume submission.

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Finding a Job - the Right Way!Cover LetterCover LetterIntroduction To Your Resume And SkillsIntroduction To Your Resume And Skills

1.1. Keep your cover letter brief (3 to 4 paragraphs, no longer Keep your cover letter brief (3 to 4 paragraphs, no longer than 1 page).than 1 page).

2.2. The opening paragraph is introducing yourself and stating The opening paragraph is introducing yourself and stating your purpose. Explain how you know the employer and your purpose. Explain how you know the employer and why you are interested in the particular organization.why you are interested in the particular organization.

3.3. Your sales pitch, the middle paragraph, is the focus on your Your sales pitch, the middle paragraph, is the focus on your qualifications for the job. This is a summary of your assets, qualifications for the job. This is a summary of your assets, specifically highlighting 2 to 4 accomplishments.specifically highlighting 2 to 4 accomplishments.

4.4. The closing, the last paragraph, is asking for a The closing, the last paragraph, is asking for a meeting/interview for the job.meeting/interview for the job.

Page 29: Turn Degree Into Dollars

Finding a Job - the Right Way!

Things To Avoid!Things To Avoid!

Emails and voicemails that are inappropriate or Emails and voicemails that are inappropriate or unprofessional.unprofessional.

All CAPS, underline, italics in text (ok for headings and All CAPS, underline, italics in text (ok for headings and contact info on resume only).contact info on resume only).

White space, small fonts, or slim margins.White space, small fonts, or slim margins.

Bad grammar, misspellings or inconsistencies in format.Bad grammar, misspellings or inconsistencies in format.

Uncaring appearance on resumes and cover letters (no Uncaring appearance on resumes and cover letters (no stains or bends).stains or bends).

Watch the color of paper – pretty is not professional!Watch the color of paper – pretty is not professional!

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Dress for Success!Make it Count!

Page 31: Turn Degree Into Dollars

Dress for Success!

The First 30 Seconds CountThe First 30 Seconds CountThese are critical strengths in the areas that give These are critical strengths in the areas that give applicants a decided edge over their competition:applicants a decided edge over their competition:

AttitudeAttitude

ImageImage

AppearanceAppearance

Immediate communicationImmediate communication

Page 32: Turn Degree Into Dollars

Dress for Success!

Tips For LadiesTips For Ladies Suits (pants or skirts) – Navy, black or graySuits (pants or skirts) – Navy, black or gray

Without a jacket, wear a button up shirtWithout a jacket, wear a button up shirt

Hair – neat and groomedHair – neat and groomed

Nails – avoid chipped polishNails – avoid chipped polish

Nylons – wear them and avoid sandalsNylons – wear them and avoid sandals

Shoes – neat and free of dirt and scuff marksShoes – neat and free of dirt and scuff marks

Avoid bulky items like large purses – invest Avoid bulky items like large purses – invest in a portfolio in a portfolio

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Dress for Success!

Tips For GuysTips For Guys Suits – Navy, black or some brownSuits – Navy, black or some brown

Suits or shirt and tieSuits or shirt and tie

Tie bottom tip hits top of beltTie bottom tip hits top of belt

Shoes to belt, buckle to watchShoes to belt, buckle to watch

Clean those nailsClean those nails

Groom the beard/hairGroom the beard/hair

Shoes – neat and free of dirt and scuff marksShoes – neat and free of dirt and scuff marks

Page 34: Turn Degree Into Dollars

Dress for Success!

The “NO NO” ListThe “NO NO” List Don’t wear excessive perfume or cologne. Don’t wear excessive or “loud” accessories. Don’t wear scuffed shoes. Dressing for success means not wearing or smelling

like food or cigarettes (and don’t pop a piece of gum before an interview, you may forget to spit it out and it could end up paying your interviewer a visit).

RememberRemember:: If you are questioning your attire before you If you are questioning your attire before you leave the house, then you will most likely show a lack of leave the house, then you will most likely show a lack of confidence in your interview!confidence in your interview!

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The InterviewMake it Count!

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The Interview

OverviewOverview

Early bird gets the worm.Early bird gets the worm. Behavior before your interviewBehavior before your interview Entrance/GreetingEntrance/Greeting During the interviewDuring the interview Closing the interviewClosing the interview

Don’t sweat it – you’ll do fine!Don’t sweat it – you’ll do fine!

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The Interview

Interview PreviewInterview Preview

Pretend you’re a customer, check them outPretend you’re a customer, check them out Drive down the day beforeDrive down the day before Call ahead and askCall ahead and ask

Let’s take a step back…Let’s take a step back…

How do I know how to get there or what type of culture How do I know how to get there or what type of culture the company exhibits?the company exhibits?

Note: Always get the operator number after confirming an interview. HR is not always available to take your call once you are in route.

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The Interview

Arrive EarlyArrive Early Make sure you arrive no earlier than 15 minutes. If you get there earlier, check the mirrors and adjust

yourself (breath!). Again, no smoking or eating inside or outside the car

before your interview.

Rule of Thumb:

If your interview attire is on, don’t eat, drink, or smoke!

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The Interview

Be On Your Best BehaviorBe On Your Best Behavior Leave your cell phone in the car (don’t be sneaky and

set it to vibrate either, employers still hear the buzzing sound).

You never know who is watching…clients, support staff, receptionist, and even your interviewer.

Act professional as long as you are on the premises.

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The Interview

EntranceEntrance

The Handshake -The Handshake -Making the necessary adjustmentsMaking the necessary adjustments

Do not squeeze the Do not squeeze the fingersfingers

Do not put your hand with Do not put your hand with palm downpalm down

Always make eye contact Always make eye contact with your potential with your potential employeremployer

No weak handshakesNo weak handshakes

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The Interview

Types Of InterviewsTypes Of Interviews

Most common – One on OneMost common – One on One Multiple PhaseMultiple Phase Panel (with or without other candidatesPanel (with or without other candidates ObservationObservation Lunch (in this case you have to eat in your interview Lunch (in this case you have to eat in your interview

attire, just choose wisely from the menu – nothing attire, just choose wisely from the menu – nothing messy!)messy!)

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The Interview

Down To BusinessDown To BusinessThe InterviewThe Interview

Listen and respond – know when to interjectListen and respond – know when to interject Avoid bad habits Avoid bad habits

Hand wrenchingHand wrenching Excessive movementsExcessive movements TappingTapping Biting your lipBiting your lip

Have questions and references available (including Have questions and references available (including all info)all info)

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The Interview

That’s A Wrap!That’s A Wrap!

The interview is ending when there is a natural drop in The interview is ending when there is a natural drop in tone, a change in conversation, or a shuffling of papers.tone, a change in conversation, or a shuffling of papers.

What should you ask?What should you ask? What should you NOT ask?What should you NOT ask?

Don’t forget to shake hands on your final farewell!Don’t forget to shake hands on your final farewell!

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The Interview

How Bad Can Someone Be At Interviewing?How Bad Can Someone Be At Interviewing?

Many of these examples are true stories of the scary and Many of these examples are true stories of the scary and silly Brown Mackie College students and graduates!silly Brown Mackie College students and graduates!

The following 2 slides provide examples of what not to The following 2 slides provide examples of what not to say or do at an interview…say or do at an interview…

****** WARNING WARNING ******

*** *** WARNINGWARNING *** ***

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The Interview

Comments To An InterviewerComments To An Interviewer

““I play in a bowling league every Tuesday night. Would I be able to I play in a bowling league every Tuesday night. Would I be able to come in late the next morning so I can catch up on my sleep?”come in late the next morning so I can catch up on my sleep?”

““Can you pay off my student loans if I get a job with your Can you pay off my student loans if I get a job with your company?”company?”

““Well, I will get paid $18 an hour at my job right now but what can Well, I will get paid $18 an hour at my job right now but what can you do for me?”you do for me?”

““I have a pretty bad criminal background.”I have a pretty bad criminal background.”

““You may find 16 speeding tickets on my background check.”You may find 16 speeding tickets on my background check.”

““I want this job but I am scared to drive across the bridge every day I want this job but I am scared to drive across the bridge every day to work.”to work.”

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The Interview

They Actually Did This!!!They Actually Did This!!!

Showed up to an interview in house slippers.Showed up to an interview in house slippers.

Answered their cell phone during an interview.Answered their cell phone during an interview.

Treated the receptionist with disrespect, stating they would not be Treated the receptionist with disrespect, stating they would not be working FOR them.working FOR them.

Road rage – cut off a car in traffic followed by a hand gesture. During Road rage – cut off a car in traffic followed by a hand gesture. During the interview, guess who was behind the desk?the interview, guess who was behind the desk?

Showed up late and proceeded to get frustrated when they were not Showed up late and proceeded to get frustrated when they were not taken back immediately.taken back immediately.

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The Interview

A Thank You Goes A Long WayA Thank You Goes A Long Way

Regardless of the method, treat it with care you did your Regardless of the method, treat it with care you did your resume. Proofread and do not respond to emails with resume. Proofread and do not respond to emails with “texting” style comments.“texting” style comments.

What Is Best For You?What Is Best For You?

Send a thank you within 24 hours of the interviewEmail, card, or letter

Less is more! Keep it brief and to the point. Make content appealing to read visually and in terms of flow.

Send a thank you letter to each person you interviewed with.

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The Interview

A Simple “Thank You” Can Land The Job!A Simple “Thank You” Can Land The Job!

A Thank You letter displays impeccable manners and A Thank You letter displays impeccable manners and may give you an edge over other applicants.may give you an edge over other applicants.

Thank You letters can boost your chances of landing Thank You letters can boost your chances of landing the position.the position.

Only 51% of people remember to take the time to send Only 51% of people remember to take the time to send them to employers.them to employers.

A well written expression of thanks may be just the A well written expression of thanks may be just the advantage you need.advantage you need.

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The Interview

Offering The Big MoneyOffering The Big Money

WHAT’S NEXT?WHAT’S NEXT?

The employer calls to say they want to hire you…The employer calls to say they want to hire you…

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The Interview

Salary 101Salary 101

Quickly state an amount. If you have done your homework Quickly state an amount. If you have done your homework you should know this answer.you should know this answer.

What if you were asked “What are you looking for on a What if you were asked “What are you looking for on a salary scale?”, what would you say?salary scale?”, what would you say?

NEVER…NEVER…

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The Interview

How Do You Get The Big Bucks?How Do You Get The Big Bucks?

Make sure you have researched the salary ranges, Make sure you have researched the salary ranges, company trends and career growth. Do not walk in saying company trends and career growth. Do not walk in saying you will take just anything.you will take just anything.

Negotiations go on throughout your career. Always keep Negotiations go on throughout your career. Always keep track of your success while on a job and don’t feel you track of your success while on a job and don’t feel you have to wait until your yearly review for a raise. have to wait until your yearly review for a raise. Document your achievements and how you went above Document your achievements and how you went above and beyond what was asked of you.and beyond what was asked of you.

NegotiationNegotiation

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The Interview

www.bls.govwww.bls.gov

www.menswarehouse.comwww.menswarehouse.com

www.susanireland.comwww.susanireland.com

www.louisvilleworks.comwww.louisvilleworks.com

www.payscale.comwww.payscale.com

www.jobbankusa.comwww.jobbankusa.com

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The Interview

Meet With Career Services To Help With Your Meet With Career Services To Help With Your Path To ProfessionalismPath To Professionalism

Jenny Spalding, Jenny Spalding, Career Services Advisor: Career Services Advisor: Accounting, Business Accounting, Business Management, Criminal Justice, Early Childhood Development, Management, Criminal Justice, Early Childhood Development, Veterinarian Technology, ParalegalVeterinarian Technology, Paralegal

Laurel Hunt, Laurel Hunt, Career Services Advisor: Career Services Advisor: Biomedical, Computer Biomedical, Computer Networking, Electronics, Graphic Design, Health Care Networking, Electronics, Graphic Design, Health Care Administration, Medical AssistingAdministration, Medical Assisting

Chasity Trzop, Chasity Trzop, Director of Career Services: Director of Career Services: LPN (Nursing), LPN (Nursing), Occupational Therapy, Occupational Therapy, Pharmacy Technology, Surgical TechnologyPharmacy Technology, Surgical Technology

Page 54: Turn Degree Into Dollars

ANY QUESTIONS?

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