Travel Industry Solution Suite

TISS

TISPGrootslag 183991 RC HoutenNetherlands

Mail: [email protected]: www.tisp.nl

© 2006-2009 Travel Industry Service Provider

Travel Industry Solution Suite

AccommodationService & Contract

Management

mailto:[email protected]

http://www.tisp.nl/

TISS




TISS Service & Contract Management

•Central repository of Accommodations▪ Object definition (Address details, general information, …)▪ Characteristics / Facts▪ Descriptions▪ Photo’s

•Central repository of Contracts▪ Allotments & Releases▪ Purchase prices▪ Supplements & Discounts▪ Packaged deals▪ Terms & Conditions

•Optimized support of purchasing process▪ Designed in close cooperation with purchasers▪ Easy to use▪ Fast creation of contracts▪ Independent of used mid- and back-office systems

•Integration with internal mid- and back-office systems like▪ Reservation System▪ (web) Content Management System▪ Internet search engine▪ Accounting System

Objectives


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▪ Purchasers access the central contract store (on-line) or their local contract store (off-line) to maintain their contracts.

▪ Central and local contract stores are synchronized, where only the required accommodations and contracts are stored on the notebook or tablet PC of the purchaser.

▪ Product Managers and Staff departments access the central contract store to maintain, read or process accommodations and contracts.

TISSService/Contract

ManagementPurchasers

ProductManagers

CentralContract

Store

LocalContract

Store

▪ In development is a suppliers / local agents access to their contracts in the central contract store through Internet.

Suppliers

Architecture


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Distribution of the information stored in the central contract storeto the internal mid- and back-office applications.

Architecture

Suppliers

(web) ContentManagement

System

ReservationSystem

Internetsearch engine

AccountingSystem

TISSService/Contract

ManagementPurchasers

ProductManagers

CentralContract

Store

LocalContract

Store


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TISS





•Multilingual▪Supported languages: Dutch, English and German▪Change language without restarting the application

•Multi brand▪Definitions of accommodations are shared for all brands▪Contracts only accessible by owning brand

•Configurable functionality ▪Ability to change order and positioning of screens▪Ability to hide complete screens or fields on screens▪Ability to define customized validations

•User access rights▪Ability to configure user access rights up to attribute level

•Configurable default values for all fields▪Based on prior made selections

•No entry of codes in daily usage of the application▪All necessary codes are defined in master files, accessible through selection lists.

•Support of Tablet PC

General features


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TISS




TISS Service Management

•General information•Contact addresses•Room types•Characteristics / Facts•Descriptions•Photos

Accommodation


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TISS




TISS Contract Management

•Suitable to handle any type of accommodation contract, all with their own peculiarities

▪ Summer/Winter▪ City trips▪ Family holidays▪ Camping

•All kinds of purchase prices▪ Per person / Per unit▪ Midweek, Weekend, Week▪ Per night, Once, etc.

•Easy entry of prices

•All kinds of supplements & discounts

•Many copy functions including copying a complete contract to the next season

1

2

Guided creation of contract1. Define what is being contracted against which prices.2. Define the contract conditions and sign the contract.

Accommodation contract


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•Additional services (extras)▪ Like wellness programs, tennis court

reservation, dinners, etc.

•Arrangements (Packaged deals)

•Blackout periods

•Contract conditions▪ Cancellation conditions▪ Configurable texts with configurable input

fields

•Contract remarks▪ Configurable texts with configurable input

fields

•Payment scheme for deposits or guaranteed contracts

•Electronic signatures▪ ‘Paperless’ contracting possible

•Addenda (additional agreements and / or changes)

•Document archive▪ Supports many document types including

mail▪ Integration with MS Office

Accommodation contract


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•Supported languages: Dutch, English, French, German, Italian and Spanish

Multilingual printing of contract


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•One click synchronization of contracts between the central contract store and the local contract store on the notebook or tablet PC of the purchaser.

▪ When leaving the office, just select the accommodations from the central contract store you are going to visit and click Synchronize

▪ Upon return select all accommodations stored locally and click Synchronize

▪ All stored information of an accommodation is synchronized, including descriptions and photos

•Possibility to synchronize over the Internet using a VPN connection

Off-line/mobile contracting


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TISS




TISS Service & Contract ManagementExample of an integration with a Reservation System


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CMS

Example of an integration with a Content Management System

TISS


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TISS

Example of integration with internet sites


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•2 tier / 3 layer client server application▪ Off-line usage▪ One-click deployment

• Automatic distribution and installation of new versions▪ Supported platforms

• Windows XP (Professional and Tablet Edition)• Windows Vista• Windows 7

•Central database Server:▪ MS SQL Server 2005/2008 standard edition▪ Supported platforms

• Any platform hosting MS SQL Server 2005/2008 • Like Windows Server 2003 and Windows Server 2008 (R2)

•Installed on notebook:▪ TISS

• Including runtime of Crystal Reports

▪ Local database• MS SQL Server 2005/2008 express edition

▪ ImageMagick for image transformations▪ PDF printer

Technology


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TISS




TISS Service & Contract ManagementReferences


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TISS




Travel Industry Solution Suite

AccommodationService & Contract

Management

by

Travel Industry Service Provider


http://www.tisp.nl/

Documents

Travel Industry Solution Suite