Embed Size (px)
Citation preview
Training Readiness Checklist
Page 1
CS-004-002--01 Training Readiness ChecklistTom Rattray
History:
VERSION DATE AUTHORS NOTES
0.1 2015-May-14 TR First Draft
Sign Off:
NAME TITLE DATE SIGNATURE
Richie McBride CEO
Robin Iddon CTO
Peter Lamb Prod Mgr
Tom Rattray Cust Svc Mgr
Simon Logan Logistics
Stuart Boutell PM
Laura Donnelly A&D
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
Training Readiness Checklist
Page
Table of ContentsIntroduction..................................................................................................................................................................... 3
Overview.......................................................................................................................................................................................... 3
Readiness Checklist...................................................................................................................................................................... 4
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
Training Readiness Checklist
Page
IntroductionThis document presents a template checklist for customers to complete as prerequisites for training. By completing this list, customers provide optimum conditions for the training – aligning overall objectives, staff engagement, operational readiness, facilities and content.
This list (with modifications as required) should be presented to customer as soon as a requirement for training has been made clear. The customer will raise questions based on this list – which helps towards the successful presentation of the training.
OverviewThe VideoBadge and VideoManager training session will cover all aspects of the use, care and day to day operation of the VideoBadge Body Worn Video camera system for front line personnel. For supervisors / managers the training covers creation of evidential material and the use of some of the more advanced features of the back-end software application - VideoManager.
Depending on the customer’s needs, the training package comprises 2 – 3 hours on site, with configuration and “hands on” training for all attendees. The aim is to also provide enough instruction for any training staff to be able to pass on and facilitate their own training, configuration and deployment of equipment at additional locations in the future. It is usually most effective for the training to take place on the actual installed equipment (i.e. where the VideoBadges, VideoManager and docking stations are located), but the training can be carried out in a classroom or conference room if that is more practical.
The training session usually works best in small groups thereby giving all participants a chance for hands on experience without a lengthy wait.
The system is highly configurable and customers will want to adapt it to suit their own workflow. With this in mind the following readiness checklist poses a number of questions a customer needs to answer (as far as possible) in order to structure the training session according to their needs and the nature of their business.
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
Training Readiness Checklist
Page 4
Readiness ChecklistEdesix Project Manager: Date:
Key: R = Required for training H = Helpful, but not essential for training
ELEMENT ANSWER OWNER
STATUS
Section 1: Who will be managing the VideoBadge system for the customer?
R1. Who is the Project Manager or “SPOC” (Single Point Of
Contact) with overall responsibility for the deployment and daily operation of the Body Worn Video Cameras and technical liaison with the agent or vendor?
H2. Who is the Project Manager or “SPOC” (Single Point Of
Contact) with overall responsibility for the deployment and daily operation of the Body Worn Video Cameras and technical liaison with the agent or vendor?
Section 2: Expected Deployment – locations and amount of equipment per location
R 3. How many physically separate locations will there be for the VideoBadges and VideoManager software?
R 4. How many VideoBadges will be deployed at each location?
R5. Is the equipment in place? If not, has a location been
identified (desk space and power sockets) for the PC monitor, keyboard, charger bases and dock controllers?
H
6. Is there a network / internet connection on the PC’s running the VideoManager software to allow remote login by Edesix technical support staff for problem solving or additional training issues? (subject to any security restrictions)
R 7. Typically, police forces adopt a pyramid structure:I. Overall system administrator - access to all
functions such as audit and management reports etc. (typically a manager or senior officer)
II. Local manager or supervisors with ability to
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
Training Readiness Checklist
Page 5
ELEMENT ANSWER OWNER
STATUS
create and edit users, reset passwordsIII. Operators (officers wearing VideoBadges)
R8. Will the VideoBadge cameras be assigned from a
shared pool or assigned to the same officer each time as personal issue?
R9. If using a shared pool will individual officers assign
themselves a VideoBadge at the start of each shift or will this be done by a supervisor?
R10. Will individual officers be responsible at the end of the
shift for viewing and processing evidential footage they have recorded or will this be done by someone else?
Section 4: Have you decided and agreed your Operational Procedure and Policy?
Our training focuses on the technical side of how to use the VideoBadge system – ideally attendees will have been trained or given guidance on the Standard Operating Procedures put in place by their organisation. This will cover
interactions with members of the public, rules over when it is appropriate to record and not record and the handling of video evidence produced. We can offer guidance with this if required but our training does not cover standard
operating procedures as this is a matter for the police to cover.
R 11. Do you have a Standard Operating Procedure or deployment guidelines for using Body Worn Video?
R 12. Have all VideoBadge users been trained in your Standard Operating Procedures for Body Worn Video?
Section 5: Please provide details where possible for your initial users – This will minimise delays in configuration necessary before starting any of the classes. Fill out the table below with a list of names
of the officers who will be involved.
H 13. Decide who will be wearing a VideoBadge body camera (for list of operators)
H 14. Decide who will be using the VideoManager software application for video processing (for list of Users)
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
Training Readiness Checklist
Page 6
ELEMENT ANSWER OWNER
STATUS
H15. What format do you want user names on the
system? (for example first name/ last name, identity number?)
H 16. What format do you want the operator ID name? (for example badge / collar number)
SYSTEM ADMINISTRATOR OR MANAGER
First NameLast Name VideoManager User Name VideoManager Password
SUPERVISORS
First NameLast Name VideoManager User Name VideoManager Password
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
Training Readiness Checklist
Page 7
OPERATORS / USERS
First NameLast Name OPERATOR
IDVideoManager User
Name (IF APPLICABLE)
VideoManager Password
First NameLast Name OPERATOR
IDVideoManager User
Name (IF APPLICABLE)
VideoManager Password
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
Training Readiness Checklist
Page 8
OPERATORS / USERS
+44 131 510 0232
www.edesix.com Reg: SC235672 | VAT: GB 803 9042 51
