Tracking SKILLED

workforce readiness Che Zulhaimee Abdullah

CTRM Sdn Bhd

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TOPICS of the day…

CTRM Overview HR Funnel Strategic TVET Partners Specialist Programs

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Incorporated on

28 AUGUST 1990

Listed on Malaysian Bourse

4 SEPTEMBER 1992

Market capitalization

RM2.4 bil (USD0.6 bil)

Operating revenue as at 31 Mar’17

RM12.1 bil (USD 2.9 Bil)

Total assets as at Mar ‘17

RM43.8 bil (USD 10.4 bil)

Manpower strength

60,000 ~

One of Malaysia’s leading conglomerates with diversified interests in :-

On November 4th 2013, DRB-HICOM Group acquired CTRM from the Ministry of Finance Inc.

SHAREHOLDER BASE

As at 31st March 2017, DRB-HICOM had a total of 38,964 shareholders, with Etika Strategi Sdn Bhd and Lembaga Tabung Haji holding the highest equity at 55.9% and 5% respectively.

Foreign shareholding registered at

8.8%

AUTOMOTIVE

SERVICES

PROPERTY

ASSET & CONSTRUCTION

Shareholding structure as at 31 March 2017

Based on DRB-HICOM’s Top 50 Shareholders EPF – Employees Provident Fund LTH – Lembaga Tabung Haji KWAP – Kumpulan Wang Persaraan (Diperbadankan)

DRB-HICOM Group Snapshot

444

31 companies 35,472 employees

Revenue:

RM3.6 billion

14 companies732 employees

Revenue:

RM427.3 million

60 companies 26,784 employees

Revenue:

RM8.1 billion

AU

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CTU

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& A

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VIC

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L &

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GIS

TIC

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AN

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UC

ATI

ON

PR

OP

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TIES, A

SSETS

CO

NSTR

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4

DRB-HICOM Group Core Sectors

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Incorporated on

22 November 1990

Paid up capital

RM481 Mil (USD108 Mil)

Ordinary shares

RM17 Mil (USD3.8 Mil)

Redeemable Preference

Equity structure

DRB-HICOM 96.87%

PETRONAS 3.13%

Business focus

Manufacturing & Sub-

Assembly in Aerospace &

Composites

Employee strength

2,600 ~

Office & Facilities

Shah Alam, Selangor (HQ)

Batu Berendam, Melaka

(plant)

CTRM Snapshot

Building 5 Building 2 Building 1Building 3 Building 4

D I S T A N C E :

Kuala Lumpur – Melaka 152 km

KLIA - Melaka 135 kmSingapore – Melaka 245 km

KUALA LUMPUR

SINGAPORE

LAND AREA

58 ACRES

BUILD UP AREA

75K SQM (810K SQF)

VACANT LAND

11.7 ACRES

MELAKA

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CTRM Plant

AEROSPACE COMPOSITES

MANUFACTURING

aero composites

COMPOSITE TESTING

testing laboratory

NON AERO-STRUCTURE COMPOSITES

MANUFACTURING

composites engineering

AERO COMPOSITES• COMMERCIAL

AEROSTRUCTURE

• MILITARY AEROSTRUCTURE

COMPOSITE TESTING• AEROSTRUCTURE

• NON AERO SPACE

NON AEROSTRUCTURE

COMPOSITES• INTERIOR

• TRANSPORTATION

• AUTOMOTIVE

• DEFENSE

CTRM Corporate Structure…

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PRIMARY Customer… AEROSPACE MANUFACTURING MARKET IN ASIA IS LOOKING

POSITIVE AND THE

INDUSTRY HAS A LONG

TERM GROWTHPOTENTIAL AND STRENGTH

Strong market outlook in Aerospace Industry for the next 20 years

34,166 new aircraft by

2036 with the value of

USD 5.1 T

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CTRM Aerostructure Journey

A3001st aero-structure

program :

AIRBUS A300 Fixed

Trailing Edge from

BAe Systems UK

A320Single aisle wing

program by BAe

Systems UK

A380Design and build FLELP

program by Airbus UK and

IOFLE program

by Spirit Europe

A400MVTP, HTP programs by ADS

MLGD by SONACA

NEF FPF by AIRBUS UK and

WTE by GKN UK

B787Fan Cowl

program by UTAS

A350ACR & Fan Cowl

programs by UTAS

J-Nose REFF program

by Spirit Msia

1991 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

A350Droop Nose

program by

SONACA,

IBF OBF program by

GKN Deutschland

EC130 (H130)1st rotary aero-

structure program

by AIRBUS Helicopter

A320Sharklet program

by Korean Airline

B737, B777, B767 (Program P1-P9)

by Spirit Inc (USA)

E2190 / E2175GTF fan cowl program

by UTAS

EAGLE 150BTechnology transfer

program on EAGLE 150B

2-seater light aircraft

from Eagle Australia

1 Program

1 Aircraft model

We started with…

21 Programs ● 13 Aircraft models ● 1 Helicopter model ● 5 OEMs AIRBUS ▪ BOEING ▪ BOMBARDIER ▪ MRJ ▪ EMBRAER

…and today, we have secured

1996

LANCAIRTechnology transfer

program on LANCAIR

4-seater light aircraft

from Lancair USA

B787IBOS program and

ACR program by UTAS

GTFPrograms for

Bombardier C

Series & MRJ by

UTAS

V2500Program for A320

by UTAS

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Manufacturing Capability

Flat & Sandwich

Panels

High Precision

Monolithic Structure

Wide Range of Product Shapes and Complexity

Structural Bonding Major Assemblies

Control Surfaces | Fairings | Wing Components | Engine Nacelles

1 2

3 4 5Complex sandwich

structure

15,545

753

8,218

Purchase Line Items

Active Delivery Line Items

Quantity Delivery per month

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CTRM Demographic Info

Age Attrition Rate

1.97%

1.44%1.18%

FY 2014/15 FY 2015/16 FY 2016/17

Gender Distribution Year of Service

Male : 86%

Female : 14%

396 (14.9%)

1,646 (61.9%)

229 (8.6%)

385 (14.5%)

< 1 1 - 5 6 - 10 > 10

43 (86%)

373 (66%)

1,744

(86%)

7 (14%)

195 (34%)

294 (14%)

MANAGEMENT

ENGINEER / EXECUTIVE

NON EXECUTIVE

(TECHNICAL/SUPPORT)

Female

Male

2,038618

1,899 Technical

139 Admin

Manpower Growth

Based in Perth, Australia

Start operation in Melaka

Y1997

Y2003

Y2009

Y2014

Y2016

Y2017

22

242

30

609

2,372

2,834

2,656

Job Distribution

1,776

(66.8%)

668

(25.1%)

176

(6.6%)

36

(1.3%)

< 30 31 - 40 41 - 50 > 50

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TALENT Management Model

Prime Process

Common Process

On-Shelf Ready

Pool

Apprenticeship Program

Job Person Matching

Direct

Hiring

• Apprentice

• INSEP

• SL1M

• Blue Collar

• Diploma Industri

Right Skill Right Person

Pool

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TALENT Management Blueprint

To equip our people

with knowledge and

skills in operating and

managing day-to-day

operations, developing

others and facilitating

change to meet future

challenges

OBJECTIVES

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TVET Collaborations

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PROGRAMMES

• STRUCTURED INTERNSHIP• APPRENTICESHIP• TAHFIZ AERO• INSEP• DIPLOMA INDUSTRY• SL1M

TVET PARTNERS

SPONSORS

TVET Program

Apprentice MYLAND, IKBN

Blue Collar KKTM, ADTEC

INSEP MISDEC

Industrial KKTM-CTRMDiploma

Degree SL1M

POWERED BY

S T R A T E G I C

PARTNERSHIP

EXISTING PRE-EMPLOYMENT DEVELOPMENT PROGRAM

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Diploma &

Degree in Aero

Composites

Manufacturing

Technology

COMPOSITES MANUFACTURING

TECHNOLOGYBLUE COLLAR INSEPINDUSTRIAL

DIPLOMAAPPRENTICE

SPM,

TAHFIZ (10 Juzuk)

SKM 2 /3

(Intern / Graduates)Diploma SPM / Certificate Skm2 /3 Diploma

3 mths Theory +

9 mths OJT

2 mths Theory +

2 mths OJT

2 mths Theory +

6 mths OJT3 years 3 years 4 years

SKM IIProfessional

Certificate

Professional

Certificate

MARA, JPK &

CTRMDiploma Degree

CTRM, MISDEC,

MYLAND,

TVET partnership

CTRM,

TVET partnershipCTRM, MISDEC

KKTM

Masjid TanahDHUAM DHUAM

CTRM, MISDEC,

MYLAND,

TVET partnership

CTRM, ADTEC Taiping,

KKTM Masjid Tanah,

ILP, Giat MARA,

IKBN, GMI

MYLAND,

MISDEC

KKTM

Masjid Tanah,

Melaka

DHUAM, Pekan,

Pahang

DHUAM, Pekan,

Pahang

CERTI

FICATION

LOCATION

PARTNERTRAINING

DURATION

ENTRY

NEW PROGAMS(Enrollment will

commence in Feb’18

subject to MQA

approval)

PEOPLE Development Strategy

LEADERSHIP

1. NDT Level 2 & 3

2. DSQR

3. MRB Engineer

4. Design Engineer

5. Composites Repair

6. CNC Programmer

7. FARO Laser Tracker

8. Kitting Nesting

SPECIALIST

DEVELOPMENT

1. Future Managers

Development Program

2. Talent Management

Program

• Managerial Dev.

Program

• Executive Dev.

Program

3. Core Competency Based

Training Program (People

Capability Roadmap

Framework)

SKILL MATRIX

1.Skill Matrix Program

(Process Based)

• Before Cure

• After Cure

• Quality Inspector

• Test Lab Technician

• Composites Repair

2. Skill Matrix Program

(Support)

• Warehouse &

Logistic

• Tooling

• FEM

Skill & Competency

(Technical, Management & Leadership)Foster a culture that promotes organizational, professional,

operational excellence and advancement through skill and competency

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PEOPLE Competency

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Skill Matrix

Coach & Buddy

System

Powered by In-house

Trainer

Total

GRADUATED 286

SKM2

SKM3

DKM

DLKM

staff

Recognition of Prior

Achievement (RPA) or formerly

known as the Accreditation of

Prior Achievement is a method

to give recognition to any

individual who can

demonstrate skills outlined in

the National Occupational

Skills Standards (NOSS) based

on prior experience and

achievements.

PPT | RPA

REGISTERED

in 2018181staff

NOSS MT-010

MC-041

FB-016/100

FB-024

MC-031

IL-013

Up-Skilling Program

Composites Aero

Quality

Finance

Office Admin

Metal Stamping

Logistics

PPT Program Upskill Program

107 staff

299 staff

SKM24 staff

SKM348 staff

DKM35 staff

DLKM20 staff

SPECIALIST Programs

PHASE III2018 ~ 2019

PHASE I2015 ~ 2016

PHASE II2017 ~ 2018

SPECIALIST DEVELOPMENT FRAMEWORK

• DSQR (Delegated Supplier Quality Representative)

• MRB RP3 for A400M

• NDT Level 3 (the highest level in NDT) – certified to ASNT, PCN and EN4179

NDT Level 2

NDT Level 3

MRB Engineer

Design Specialist

CNC Programmer Engineer

Kitting Nesting Programmer

PLC Programmer Engineer

Overhead Layup Projector Programmer

FARO Laser Tracker Engineer

Autoclave Programmer

CNC Programmer

Composites Repair Specialist

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SKILL Development

Skill Matrix

Program

PRODUCTION

LEVEL 1complete

LEVEL 2complete

QUALITY

CTRM TL

COMPOSITE

REPAIR

TOOLING

Completed

In progress

Specialist Dev

Program

NDT L2/SL1M

NDT Level 3

MRB Engineer

Phase 12015-2017

LEVEL 3complete

Design Specialist

Composites Repair

Specialist

CNC Programmer

Engineer

Kitting Nesting

Programmer

PLC Programmer Engineer

Phase 22018-2019

Aerospace Engineer

Development Program

Modules

Completion

End

2019

End

2019

End

2019

End

2019

End

2018

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ENGAGEMENT Footprint

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ENGAGEMENT Satisfaction Index

Category 1 :

Awareness on

the CTRM Vision,

Mission & Values

Overall0% 100%

90%

Overall0%100%

86%

Overall0%100%

87%

Overall0%100%

62%

Overall0% 100%

70%

Overall0%100%

63%

Overall0%100%

70%

Overall0%100%

85%

Category 2 :

Implications &

Understanding

on CTRM

Vision, Mission & Values

Category 3 :

Proud to be

CTRM

Employee

Category 4 :

Management

Style &

Decision

made

Category 5 :

Employee

Recognition &

Appreciation

Overall0%100%

90%

Overall0%100%

82%

Category 6 :

Efficiency in

Communication

Category 7 :

Employee

Satisfaction on

Working

Environment & Ambience

Category 8 :

Employee

Satisfaction on

Facility &

Benefits

Provided

Category 9 :

Implications &

Feedback on

Hicom

Management

System

Category 10 :

Employee

Satisfaction on

Health, Safety

& Environment

Yr2017Yr 2016

79%

2017

Overall

ENGAGEMENT

index

benchmark 68% by Gallup survey

WORK-LIFE

BALANCE snap shot

BEST Employee Award

Staff ENGAGEMENT

Program Gotong-

Royong Bubur Lambuk

Hospital Visit &

Welfare Program

Sport Activities

Community Program

Help the Underprivileged

Funeral assistance

Surprise CNY Festive Visit

Our Apprenticeship

Program

TAHFIZ

Aerospace

AWARDS & Recognitions

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2016

HRDF Award

2017

Asia HRD Award

MIHRM Award (Silver Award)

Creativity &

Innovation

Employer of Choice

Contribution to Organization Award

SQIP |BEST IMPROVER Award

GOLD ACHIEVEMENTCompanies Demonstrating

High Productivity Using

Local Talents

2018

Thank YouDanke고맙습니다

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Q&

A