December 2019/Page 1

Whats Inside:

December 2019www.tppa.com

TPPA Board President’s MessageBy Kent Myers, City Manager, Fredericksburg

Washington Report Mutual Assistance 3

Regulatory Update ERCOT Program Assessment 4

TPPA Cybersecurity Seminar Registration Form 10

TPPA M&CS Conference Agenda 11

Inside this edition:

SeasonsGreetings to youand yours fromFredericksburg.The year isprogressing rapidlyand I find myselfalmost at themidpoint of theTPPA presidency.I’m excited forwhere TPPA hasbeen this year and

where the association is headed for thefuture.

Of course, our industry was heavilyengaged in summer preparedness andexecution. The Texas grid came through thechallenging period ofuncomfortably tight reservesbecause of enlightenedregulatory leadership andsolid industry coordination.This helped to ensure theneeded reliability eventhough the Texas heatcontinued well into Septem-ber, setting a new monthlyhigh temperature record. Nowthat the leaves are turningacross the state we look tofall and winter for systemmaintenance and reinvest-ment. We also plan to worktowards compliance with newlegislative mandates andguidance ranging from system maintenanceto cybersecurity planning. Please check inwith the TPPA staff on any questions relatedto legislative changes and compliance.

Our late October Board Meeting in SanAntonio was well attended. Highlightsincluded approval of the FY 19-20 associa-tion budget; approvals to place a $150,000addition to our reserves budget. At the

board dinner we were proud to recognizeand honor tworetiring boardmembers and pastpresidents, DougFaseler (19 yearson our board) andSharon Hayes(seven years on ourboard). We appreci-ate their manycontributions overthe years and wishthem well in theirnext chapters!

It’s an honor tolead ourhardworking board

and I thankfellow boardmembers andmanyindividualcommitteemembers forparticipatingand givingdirection toTPPA. It isimportantthat wecontinue tostrive to be avoice for theindustry,

maintaining high standards in the industryand work collectively to promote thestrengths of our community utilities. Iencourage all TPPA members to lendemployees to get involved on a committee,send employees to committee meetings,attend our annual meeting and stay abreastof best practices and new informationwithin the MOU industry. A simple call or

note to me, or the TPPA professional staffwill get you plugged in right away!

I commend toyour attention ourupcoming one-dayCybersecuritySeminar for TPPAmembers on January17 in Austin. This is anew initiative and isaligned with theformation of TPPA’snew CybersecuritySubcommittee. Anexcellent agenda istaking form withDepartment of Home-land Security andvarious state agency

speakers on hand. Thanks to the LowerColorado River Authority for hosting theevent at one of their Austin facilities.

TPPA is grateful to our industrymembers and stakeholders and I send bestwishes and good cheer to you and yours atthis special time of the year. Happiest ofholidays!

Doug Faseler, City Manager, Seguin waspresented a service award by TPPAPresident Kent Myers.

Sharon Hayes, City Manager, Weatherfodwas presented a service award by TPPAPresident Kent Myers.

Texas Public Power Association701 Brazos, Suite 495Austin, Texas 78701Phone (512) 472-5965Fax (512) 472-5967www.tppa.com

BOARD OF DIRECTORS

PresidentKent Myers (Fredericksburg)

President-ElectJeff Janke (Garland Power & Light)

Vice-PresidentAlicia Price (GEUS)

Secretary/TreasurerIan Taylor (New Braunfels Utilities)

Past PresidentKean Register (Bryan)

Matt Bentke (Bluebonnet EC), Ron Bowman (Boerne), JohnBruciak (Brownsville PUB), Doug Faseler (Seguin), Paula Gold-Williams (CPS Energy), Sharon Hayes (Weatherford), Bob Kahn(TMPA), David McCalla (Lubbock P&L), Shawn Raborn (LaGrange), Jackie Sargent (Austin Energy), Phil Wilson (LCRA),Mike Wittler (KPUB) and Bryan Woods (College Station).

STAFFExecutive DirectorRussell T. Keene

Operations ManagerDebra L. Scarbo

Regulatory Manager (Open)

Office AdministratorRenee Ross

MEMBERS

Cities: Austin, Bartlett, Bastrop, Bellville, Boerne, Bowie, Brady,Brenham, Bridgeport, Brownfield, Brownsville, Bryan, Burnet,Caldwell, Castroville, Coleman, College Station, Cuero, Denton,Electra, Farmersville, Flatonia, Floresville, Floydada,Fredericksburg, Garland, Georgetown, Giddings, Goldsmith,Goldthwaite, Granbury, Greenville, Hallettsville, Hemphill,Hempstead, Kerrville, Kirbyville, LaGrange, Lampasas,Lexington, Liberty, Livingston, Llano, Lockhart, Lubbock, Luling,Mason, Moulton, New Braunfels, Newton, Robstown, SanAntonio, San Augustine, San Marcos, San Saba, Sanger,Schulenburg, Seguin, Seymour, Shiner, Smithville, Timpson,Tulia, Waelder, Weatherford, Weimar, Whitesboro, Yoakum

Joint Action Agencies: Texas Municipal Power Agency, WestTexas Municipal Power Agency

River Authorities: Lower Colorado River Authority

Electric Cooperatives: Bluebonnet, Central Texas, Fayette,Guadalupe Valley, Pedernales, Texas Electric Cooperatives

December 2019/Page 2

By Russell T. Keene

A Personal Message to TPPA Members and FriendsAs we approach the end of 2019 and my first year as TPPA’s

executive director I say thanks. Thanks to our dedicated board ofdirectors. Thanks to the utilities that make up TPPA. Thanks to themany community utility employees who lead and serve on ourcommittees. Thanks to the thousands of dedicated MOU employ-ees who labor, day in and day out, to maintain the promise ofpublic power. Thanks to TPPA corporate sponsors. Thanks to ourfriends in the investor-owned utilities and in the rural electriccooperatives who make up the impressive Texas grid and market-place and thanks to Texas Legislators and regulators who had the vision for a strong,

independent grid and marketplace. The yearhas passed quickly, as I’m enjoying workingfor all of you.

The entrepreneur Jeff Bezos believes,“You don’t choose your passions, yourpassions choose you.” I’ve always liked thequote and I admire the man’s businessacumen. I feel very fortunate to have been inenergy advocacy for most of my career and tohave joined TPPA one year ago. I’ve beenprivileged to work for some interestingcompanies, campaigns, officeholders, worldclass companies and people over the years,and I am very much enjoying the opportunityto work for this proud, legacy-filled Texasindustry. I certainly feel a sense of purpose inworking with our board and helping toexecute their vision for our industry, and amchallenged and optimistic as our staff bringsabout new ideas and initiatives to further tell

the inspiring, historic and impactful story of public power in Texas.I’m “on the trail” meeting with our members. Weatherford, Denton, Bryan, College

Station, Hearne, Caldwell, and Lubbock are some of my earlist visits. I look forward to beingin your community soon to hear how TPPA can support your utility.

In this past year the seeds have been planted to raise TPPA’s visibility with Austindecisionmakers, expand our internal and external communications, expand our staff, anddevelop new programming and services to benefit our membership. Thanks for allowing meto be a part of it.

Add to your Christmas List: I’ve always been fascinated by Thomas Edison. He wasknown to be a human dynamo who worked 18-20 hours a day his entire life. My Christmaslist these days is usually a request for a pile of books. This year I asked Santa for the newEdmund Morris biography “Edison” on the life of Thomas Edison. Morris has earned thePulitzer prize for his writings on Teddy Roosevelt and he has profiled Beethoven, HenryAdams and Ronald Reagan amongst many others important figures. I recommend it to youas well.

And as long as I’ve got you on book recommendations, add to your entertainment listthe movie “The Current Wars.” It was released in fall 2019, didn’t remain at theaters too longbut fellow electricity nerds will appreciate the historical fiction film positing the competitionbetween Edison’s DC-current theory and Nikola Tesla’s AC-current model of electricity.George Westinghouse backs Tesla and J. P. Morgan gets behind Edison. I won’t spoil thefilm…but do check it out.

Thanks to our members, industry allies and other stakeholders for welcoming me toTPPA in 2019. I hope your and yours enjoy a meaningful holiday season.

Russ Keene is endeavoring to visit all TPPAmembers in the year ahead. In early DecemberRuss enjoyed being in the Brazos Valley where hemet with Bryan Mayor Andrew Nelson, CollegeStation Mayor Pro Tem Linda Harvell and BryanCity Manager and TPPA Past President KeanRegister.

December 2019/Page 3

Mutual Aid Exercise Scenario Based on 1960 Hurricane

continued on pg. 7

We reprint this article from APPA regardingMutual Assistance programming. The Mutual Aidcompacts in place amongst public power are extremelybeneficial in times of emergency and disaster. A numberof Texas public power entities have voluntarily spun upto send crews both in Texas and to the southeast in 2019following weather disasters in other states.

With support from the Department ofEnergy through a cooperative agreement,the American Public Power Associationin late October held the 2019 PublicPower Mutual Aid Exercise in Syracuse,N.Y. The exercise involved a scenariobased largely on Hurricane Donna, whichslammed into the East Coast in 1960.

The event was a functional tabletopexercise that included a category 5hurricane impacting the U.S. VirginIslands, Puerto Rico, and the South Eastand North East Regions of the U.S.

The exercise tested the capabilitiesof the public power mutual aid network,inter-organization and inter-agencycoordination, and the tools and technolo-gies currently used to support mutual aidcoordination.

There were a total of 50 participantsfrom 32 different public power utilitiesand joint action/state associations,federal government partners as well asindustry partners from the Edison ElectricInstitute.

Among the public power officialswho participated in the exercise wereAmy Zubaly, Executive Director of theFlorida Municipal Electric Association,J.T. Flick, Director of Crisis Managementat the New York Power Authority, LisaHayes, Emergency PreparednessCoordinator at the Los Angeles Depart-ment of Water and Power, and JonBeasley, Vice President for Safety andTraining at Electric Cities of Georgia.

Beasley, Hayes, Zubaly and Flickrecently responded via email to a set ofquestions from the American PublicPower Association related to the exercise.

Flick, Hayes, Beasley and Zubalywere asked to detail what they thoughtwere the key takeaways in terms oflessons learned from the exercise.

Hayes said that it is important forutilities to contemplate the potential for

deploying mutual assistance upon advancenotification of weather events and understandthat deployments or backfilling to assist multipleutilities may be necessary.

She also noted the need for ensuring that theinformation input into the Mutual Aid WorkingGroup Google Docs is accurate and fresh.

Zubaly noted that hurricanes are unpredict-able and projected hurricane tracks and intensityat landfall “are just that – projected. A slightwobble in the track or intensity can have signifi-cant impacts on the amount of damage a utilityreceives, therefore impacting the amount ofmutual aid resources needed,” she said in anemail. It is important to have resources pre-arranged in advance of a storm, but it’s just asimportant to be flexible and understand thatsituations can change and resources may need tobe shifted around, Zubaly noted.

Flick said that one of the key takeaways wasto look at continuity of operations and communi-cations for agency, regional and national coordi-nators.

With the participa-tion of EEI and theDepartment of Energy“there was a greatunderstanding of theactivities taking placewith those partners andwhat the bigger picturelooks like and howAPPA and its membersfit.”

Beasley listed threeareas:

· Communications:The ability to communi-cate is routinely anissue in major disasters,so prepare for theworst. Confirm youhave this covered fromtwo-way radios togovernment emergencytelecommunicationsservice/wireless priorityservice to satellitephones;

· System Assess-ments: Beasley said thisis probably one of themost over looked areas

and yet the most important. “The quickeryou have assessed your system anddetermined whether you need outsideassistance is crucial,” he said. “If you’retwo to three days into a mutual aid eventand then you realize you are in need ofoutside help, most likely crews will be twoto three days away.” There should be aspecific plan, reviewed annually, for whoand what segment of the system a stormassessor will be assigned to and thisshould be planned on a blue-sky daybefore a disaster hits. Early systemassessments are critical. Beasley noted thatECG offers a “Storm Assessor Certifica-tion” workshop with classroom instruction,test and hands-on field activities;

· Documentation: Federal EmergencyManagement Agency requirements shouldbe known and prepared for before adisaster hits and up-to-date maps with wiresize included should be on hand. As soon

December 2019/Page 4

continued on pg. 6

Hot Summer Leads to Long Season of Program Assessment in ERCOTBy Mark Dreyfus, TPPARegulatory Consultant

As everyone will now recall, it was along, hot summer in Texas in 2019. Whilesummer began somewhat moderately inJune, temperatures picked up in July.August wound up the second hottest onrecord in Texas, behind only the droughtravaged, extreme summer of 2011. And theheat didn’t let up in September, which setthe mark as the hottest on record in theState and even into mid-October.

Extended periods of high heat put a lotof stress on the ERCOT electric market. Inlate spring, ERCOT estimated the summerreserve margin at peak at 7.4 percent, wellbelow the target level of 13.75 percent. Suchtight reserves leave little margin for error.

In October, both ERCOT and the PublicUtility Commission held reviews of summerperformance. TPPA was proud to have theopportunity to participate in the Commis-sion work session, where TPPA highlightedthe successes of public power in emergencypreparation and customer communication.

There is general agreement that despite thechallenges of the late summer, the ERCOTenergy-only market operated as designed. Inshort, “the market worked!” Back in the latespring and early summer, ERCOT staffforewarned that there was a higher likelihoodthan usual of Energy Emergency Alerts(EEA) for summer 2019. And in August, twoEEA declarations did indeed occur.

On August 13th and again on August15th, reserves (specifically Physical Respon-sive Capability (PRC)) fell below the actionlevel for declaring EEA Level 1. The declara-tion of EEA1 triggered a call for conservationby ERCOT and the deployment of Emer-gency Response Service (ERS). ERS is aprearranged administrative service that payscontracted loads—typically large commer-cial/industrial loads and load aggregations—in advance to be prepared to reduce theirusage in emergency conditions. ERCOT’sdeployment of ERS on the 13th and 15th wasthe first such deployment since the winter of2011.

In the energy-only design of the ERCOT

market, resource scarcity should driveelevation in prices which in turn attractsresources and loads to take action inresponse to prices. The OperatingReserve Demand Curve (ORDC) policy ofthe Public Utility Commission reinforcesscarcity-driven price action by drivingprices to increase as scarcity conditionsarise. And in fact, scarcity did lead to highprices during the days of tight resources,not just on the two days that ERCOTdeclared emergency alerts.

Summer Performance

ReviewsAt the meeting of the ERCOT Board of

Directors on October 8th and again at aworkshop held by the PUC on October11th, ERCOT staff and the IndependentMarket Monitor presented their assess-ments of the August events. (Bothpresentations can be found on the PUCwebsite under PUC Project No. 49852.)

December 2019/Page 5

GP&L and Public Partners in Action After TornadoTen tornadoes touched ground in North

Texas on the night of October 20, includingone in southwest Garland. This EF2 tornadowith maximumwinds of 135 mphaffected 174residential andcommercialstructures, leavingat least 37 withmajor damage andfive destroyed.

At peak, 5,500Garland Power &Light customerswere withoutpower. Respond-ing GP&L crewsfound brokenpoles and downed wire on two transmissionlines with distribution underbuild. A substa-tion and overhead distribution lines inneighborhoods were also impacted.

Daylight revealed extensive damage to

the lateral lines located in alleys behind thehomes. Crews began working to rebuildthese lines as soon as alleys were cleared of

uprooted trees andscattered debris frombackyards, homes, andcommercial buildings.

“GP&L crews, withassistance from a City ofFarmersville crew, twoDenton Municipal Electriccrews, and contractorcrews, replaced brokenpoles, pulled new wire andinstalled transformers.Power was restored to thecustomers who couldsafely receive service by 5p.m. Wednesday.” said

Jeff Janke, GP&L General Manager &CEO and TPPA President-Elect.

To help provide some relief for custom-ers during the outage, GP&L set up an air-

GP&L trailers set up for customersduring the outage.

GP&L crews working in an alley.

conditioned trailer for respite, an ice trailerwith free bags of ice and bottled water, anda charging station for customers to chargecell phones and other electronics. Custom-ers commented that they appreciated theseservices being set up in their neighbor-hood.

December 2019/Page 6

Regulatory Updatecontinued from pg. 4

continued on pg. 8

ERCOT’s presentation demonstrated thecombination of extreme heat, low wind outputand unplanned maintenance outages thatcreated scarcity conditions, but also madeclear that the market responded as intended.The IMM’s assessment focused on marketprices during the events, especially whetherthose prices were properly reflective ofsystem conditions.

Perhaps the most surprising conclusionof the after assessments of summer perfor-mance is rethinking the usual assumptionthat the market is most vulnerable at the timeof peak load. Instead, data suggest that thegreatest vulnerability is at the time of “netpeak.” Net peak is defined as peak loadminus wind and solar output. As windoutput in West Texas typically drops offduring the heat of the afternoon, output fromwind generation resources is often at itslowest mid-afternoon. Despite over 22,000MW of wind generation resources installedin the State, wind output fell to only 3,970MW during the EEA of the 13th and to 1,967

MW on the 15th, a mere 8.8 percent ofStatewide wind production capacity.

While we normally think of the peakhour in the Texas summer as occurringaround 5:00 to 6:00 p.m., net peak occurredcloser to 3:00 on both the 13th and 15th.Not only does this observation haveimplications for system planning andoperations, but for costs as well. Thatmany cost categories in the market areallocated based on each participant’sshare of system peak raises the questionwhether peak or net peak should be thepreferred allocator in some instances.

Key Issues for Further

InvestigationLoad Response: Among the results

presented to the Commission by ERCOTstaff is that on the days declared EEA,preliminary evidence indicates that loadresponded to prices and the call forconservation. Upon the EEA declarationon August 13th, 3,100 MW of loadresponded in the subsequent hour. Onthe 15th, 1,800 MW of load responded.

ERCOT’s new all-time peak was set onAugust 12th, the day prior to the first EEA.As the wholesale market price on the 12th

reached over $6,500 per MWh, loadresponded by 2,500 MW. At the workshop,the commissioners expressed particularinterest in load response and load responseprograms. ERCOT has also committed todigging into the sources and causes of loadresponse during these days.

Load response is an especiallypertinent topic at this time due to thetightness of operating reserves. With fewphysical resources beyond wind and solarunder development, load response becomesmore critical to reliability. ERCOT’sassessment and additional follow up willhelp determine the extent of existingopportunities and the potential for furtherexpanding load response. ERCOT’s studyis anticipated by year end.

Emergency Response Service:ERCOT’s deployment of ERS was the firstsuch deployment since 2011. The deploy-ments in August provide the first opportu-nity since then to evaluate the reliability

December 2019/Page 7

Washington Reportcontinued from pg. 3

as possible ride main feeders/circuitsdocumenting damage. Videoing damage isanother good way to capture this informa-tion, he said. Also, have crews and anequipment list with full information includ-ing all mutual aid agreements and/or servicecontracts.

The public power officials were alsoasked to describe the major benefits for thepublic power community in terms ofparticipating in these types of exercises.

Zubaly said that participating inexercises “like this are highly beneficial,both for the network coordinators and forthe public power utilities we represent. Ithelps build personal relationships acrossthe network coordinators so that whensituations, like hurricanes, arise and we needto call on each other for help, we’re morethan just a name in another state or anotherpart of the country.”

The exercises “also give us the abilityto understand real-life mutual aid situationsthat have occurred from other events and to

share those experiences, best practicesand lessons learned. Every hurricane isdifferent and brings about its own set ofunique challenges. It’s important to be ableto share these challenges with each otherso that we can constantly improve the waywe respond to future events,” she noted.

Hayes said that the exercises provideparticipants with the ability to becomefamiliar with other network or utilitycoordinators and understand implicationsof specific impacts to their utility andresources needed for the restoration effort.

She also noted that the exercisesprovide the Association’s networkcoordinators with practice on coordinatingthe overall mutual assistance effort.

The public power officials describedtheir respective roles during the recentexercise.

Zubaly noted that her role during theexercise was that of her actual role duringany mutual aid event — to serve as themutual aid network coordinator for thepublic power utilities in Florida.

As a mutual aid network coordinator,“my member utilities in Florida let me knowwhen they have a mu-tual aid need and

what that request for resources is (how manylinecrews/personnel, or other resources orequipment they need). In the event of ahurricane of the magnitude that was simulatedin this exercise, lineworkers must be pulled infrom outside of Florida, and well beyond thesoutheast, and that the request for resourcesis communicated and arranged through theAPPA mutual aid network.”

NYPA is a participating member of theAssociation’s National Mutual Aid Program,Flick noted. “I am a network coordinator forRegion II along with Bill Acee from NYAPPand Tony Modafferi from MEUA. We wouldcoordinate resources offered by the APPARegion II members. I also was a member ofthe exercise planning team.” Modafferi is alsogeneral manager of the New York MunicipalPower Agency.

The Association encourages all publicpower utilities to sign for a copy of the mutualaid agreement and return a copy to associa-tion staff. APPA retains copies of all agree-ments signed to date and assists utilities byforwarding copies when requested by FEMA.

December 2019/Page 8

Regulatory Updatecontinued from pg. 5

contribution and cost effectiveness of theservice.

Unexpected Pricing Outcome: TheIMM presented analysis to the Commissionthat pointed to an unexpected outcomecontributing to the elevated prices on thedays of the EEA events. Wholesale pricesrising to the $9,000 price cap were notunexpected; however, prices remained atelevated levels for several hours afterERCOT withdrew the EEA and recalled ERSload resources. The IMM demonstratedthat the elevated prices following the recallwere in part due to an administrative pricingcomponent known as the ReliabilityDeployment Adder (RDA). The RDA is apricing adjustment called for in the ERCOTProtocols in instances where ERCOTdeploys capacity, which may in turnsuppress market prices. When ERCOToperators deployed ERS on the 13th and 15th,the RDA kicked in due to the potential forwholesale market price suppression createdby the loss of demand. The unexpected

outcome pointed out by the IMM was thatthe RDA contributed to prices remainingelevated for several hours following the ERSrecall. This aspect of the related ERCOTProtocol requirements is ripe for review byERCOT, the IMM and stakeholders.

Reserves Studies: One final area thatcontinues to be the subject of review andevaluation is ERCOT’s reserves studies andforecasts. Two reports prepared seasonallyby ERCOT, the Capacity Demand Reservesreport (CDR) and the System Assessment ofResource Adequacy (SARA) are used byERCOT, market participants, regulators andthe public in planning for the upcomingseason and in developing long-rangeresource policy. While in 2019 both reportswere accurate prognosticators of summerseasonal outcomes, further adjustments ofthe reports, particularly in the area ofidentification of unrecognized demandresponse, will provide better tools andforecasts for the 2020 summer season andbeyond.

The Market WorkedYes, the market worked. In the hot

summer of 2019, prices rose with resource

shortage and in turn, generators and loadsresponded. ERCOT operators took adminis-trative actions according to the rules andProtocols. And at the end of the day, whilecustomers paid higher prices for power for ashort time, ERCOT maintained systemreliability. As scarcity conditions are likelyto remain for the next several years, on-going assessment and improvement areessential to continued reliability.

Cybersecurity SeminarCybersecurity SeminarCybersecurity SeminarCybersecurity SeminarCybersecurity SeminarThe TPPA Cybersecurity Seminar

will be held on Friday, January 17, 2020at the LCRA Dalchau Service Center inAustin, TX.

This meeting will provide aplatform of learning and knowledgesharing for cybersecurity and securityprofessionals. Information about theseminar can be found on the TPPAwebsite under the meetings tab.

For more information about theseminar contact Renee Ross, TPPAOffice Administrator at (512)472-5965,ext. 10 or by email at rross@tppa.com.

December 2019/Page 9

New Braunfels Utilities (NBU)

Recognized as a Smart Energy ProviderNew Braunfels Utilities (NBU) has

earned a Smart Energy Provider (SEP)designation from the American Public PowerAssociation for demonstrating commitmentto and proficiency in energy efficiency,distributed generation, and environmentalinitiatives that support a goal of providinglow-cost, quality, safe, and reliable electricservice. Chris Van Dokkumburg, PlanningAnalyst at Holland Board of Public Worksand Chair of the Energy Services Committee,in Michigan presented the designations onOctober 29 during the Association’s annualCustomer Connections Conference held inNew Orleans, Louisiana.

The SEP designation, which lasts fortwo years (December 1, 2019 to November30, 2021) recognizes public power utilities fordemonstrating leading practices in four keydisciplines: smart energy program structure;energy efficiency and distributed energyprograms; environmental and sustainabilityinitiatives; and the customer experience. This

is the first year the Association hasoffered the SEP designation. NewBraunfels Utilities joins more than 60public power utilities nationwide thatreceived the inaugural SEP designation.

“This designation highlights utilitiesthat are really stepping up to deliver theircustomers top-notch programs andservices,” said Van Dokkumburg. “Theseutilities are going beyond ‘keeping thelights on,’ and their communities shouldbe proud.”

“We are honored to be recognized forour efforts to support our community’sresponsible energy use,” said DavidHubbard, Director of Energy Marketsand Customer Solutions of NBU. “Wetake a lot of pride in the programs we offerthat help our customers save money andreduce our collective footprint on theenvironment. It is encouraging to berecognized as a forward thinking utilitywhen it comes to smart energy.”

Happy

Holidays

& Warm

Wishes

for 2020!

December 2019/Page 10

December 2019/Page 11

December 2019/Page 12

Texas Public Power AssociationPO Box 82768Austin, Texas 78708

PRSRT STDU.S. POSTAGE PAID

AUSTIN, TEXASPERMIT NO. 1034

TPPA Cybersecurity SeminarJanuary 17, 2020LCRA’s Dalchau Service CenterAustin, TX

TPPA Marketing & CustomerService ConferenceFebruary 12-14, 2020Sheraton AustinAustin, TX

TPPA Annual MeetingJuly 27-29, 2020Four SeasonsAustin, TX

Go to the meetings tab at tppa.com formore information.

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