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16. April 2015
Key Concepts – Top Tips
Andrea Schüller – Martina Weinberger - Dr. Rosina Gasteiger
On “Time Management”
A FEW QUESTIONS FIRST… GET CLEAR ON “WHAT IS”
togunaleadership.com 16. April 20152
– What are the situations, in which you are really good at managing your
time?
– What is the context in which you find it easy to say ‘no’ to something or
somebody?
– Which were the last things you erased from your to-do-list and why?
– What’s the cost to you, when you manage your time really well?
– What are you committed to, that doesn’t really square with effectiveness
and efficiency?
– What do you assume will happen, if you assert your plans more strongly?
– When do you experience real ‘flow’ at work – loosing all sense of time,
being absorbed in what you do, sensing that your real strengths are being
applied?
How to organise
How to delegate*
How to prioritise
So it is not about “managing time”… but about making good
decisions in 3 areas:
SOME HARD TRUTHS: WORK IS AN INSATIABLE LOVER
“Being organised is often
considered the key to time
management – but in our day
and age you can never be
organised enough to have
enough time, unless you
prioritise and delegate.”
“Time management” is a
misnomer – the challenge is
not to manage time, but to
manage ourselves, so that we
can achieve the results we
really want (S. Covey).
* Delegation is not part of this think piece. If
you are interested in this please send us an
email: [email protected]
togunaleadership.com 16. April 20153
WHAT GETS IN THE WAY?
Your
beliefs?
Your Preferences? Your (untrained)
muscle?
togunaleadership.com 16. April 20154
Are you naturally
– organised?
– focused?
– easily distracted?
– … ?
– Busy people are important
– Just do it!
– Need results now
– Doing is better than thinking
– Thinking of work flow is not
working
– A nice/organised/helpful
person doesn’t say ‘no’
– I don’t say ‘no’
– Not used to
– Less vital in the past
– Don’t know Outlook…
TALKING ABOUT PRIORITIES
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PRIORITIES - THE BUSYNESS TRAP
togunaleadership.com 16. April 20156
– If you are looking for ways to get it all done, you’ll be disappointed
– It’s always a compromise
o How much you’ll get done
o How good it is (new, well researched, checked with all the right people,
completely flawless, looking great)
o How much you learn whilst doing it
o How much other people learn doing it with/for you
– Start challenging why you do things in the first place: what’s the purpose? Can
that be achieved by any other means?
– Beware the busy manager! Busy doesn’t mean purposeful
– The key is not to prioritise what’s on your schedule, but to schedule your
priorities
– How will you prioritise, if you’re unclear about the ultimate outcome you seek?
WHOSE PRIORITIES ARE THEY?
togunaleadership.com 16. April 20157
– If you were at fault in one of three areas, which would it be
o The inability to prioritise?
o The inability or desire to organise around those priorities?
o The lack of discipline to execute around them, to stay with your priorities and
organisation?
– Most people say it’s a lack of discipline. Covey believes that this is
not the case. For him the basic problem is that their priorities have
not become deeply planted in their hearts and minds.
THE IMPORTANCE OF FOCUS
Circle of Concern
Circle of Influence
Centre of Focus
Prioritise what is in the centre of your focus!
Everything you can
address or change
yourself
Elements you
should focus and
act on
Everything that
bothers or keeps
you awake at night
Don't waste your
time and energy
with things you
cannot control or
affect
When we operate in our circle of influence we do some good, but what we do may be at the expense of
something better. When we set and achieve objectives that our in our centre of focus, we maximise
the use of our time and effort.
togunaleadership.com 16. April 20158
GETTING ORGANISED
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THE URGENCY ADDICTION
togunaleadership.com 16. April 201510
– Two factors define an activity:
o Urgent (act on us: very visible, press on us, insist on action, often popular with
others, usually right in front of us, often pleasant, easy, fun to do)
o Important (related to results: contributes to your mission, your values, your high
priority goals)
– We react to urgent matters.
– Important matters that are not urgent require more initiative, more
proactivity. We must act to seize opportunity, to make things
happen.
– If we don’t have a clear idea of what is important, of the results we
desire, we are easily diverted into responding to the urgent.
THE URGENCY INDEX©
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In: Covey, S.; Merrill, A.R.; Merrill, R.R.: First Things First, page 34
16. April 201511
– I seem to do my best work under pressure
– I often blame the rush and press of external things for my failure to spend deep, introspective time with myself
– I’m often frustrated by the slowness of people and things around me. I hate to wait or stand in line
– I feel guilty when I take time off work
– I always seem to be rushing between places and events
– I frequently find myself pushing people away so that I can finish a project
– I feel anxious when I‘m out of touch with the office for more than a few minutes
– I’m often preoccupied with one thing when I‘m doing something else
– I’m at my best when I‘m handling a crisis situation
– The adrenaline rush from a new crisis seems more satisfying to me than the steady accomplishment of long-term
results
– I often give up quality time with important people in my life to handle a crisis
– I assume people will naturally understand if I have to disappoint them or let things go in order to handle a crisis
– I rely on solving some crisis to give my day a sense of meaning and purpose
– I often eat lunch or other meals while I work
– I keep thinking that someday I‘ll be able to do what I really want to do
– A huge stack in my ‘out‘ basket at the end of the day makes me feel like I‘ve really been productive.
As you answer these questions, think about whether this is never, sometimes or always the case?
FOCUS ON URGENT V. IMPORTANT?
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Urgent
ImportantPreparation
Planning
Relationship building
Recognising new opportunities
Empowerment
Reflection and
Reflexivity
Learning
Crises
Pressing problems
Deadline-driven projects,
meetings, preparations
Interruptions, some calls
Some mail, some reports
Some meetings
Many proximate, pressing matters
Many popular activities
Trivia
Busy work
Some mail
Some phone calls
Time wasters
Pleasant activities
High Performance Organisations: 20 – 25%
Typical Organisations: 25-30 %
High Performance Organisations: less than 1 %
Typical Organisations: 2-3%
High Performance Organisations: 15 %
Typical Organisations: 50-60%
High Performance Organisations: 65 – 80%
Typical Organisations: 15 %
Adapted from: DD. Eisenhower (1954),
S.R. Covey 2004: The 7 Habits of Highly Effective People &
S.R. Covey et al 1994: First Things First
shrink
Can do - 1 Must do
Can do - 2Don’t do
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QUADRANT MANAGEMENT
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Don’t do: Stop doing altogether – or
delegate
Must Do: Shrink the urgent /
important tasks by better
planning, since this is
where energy gets burnt
fast
Can do 1: Unless you start planning and
organising these tasks – you will
not achieve your objectives and
most likely operate in a
permanent crisis mode
Urgent
Important
Can Do 2: Regain control!
Quadrant of deception, the noise of
urgency creates the illusion of
importance.
Activities, are often only important to
somebody else, we’re meeting other
people’s priorities.
Adapted from: DD. Eisenhower (1954),
S.R. Covey 2004: The 7 Habits of Highly Effective People &
S.R. Covey et al 1994: First Things First
16. April 201513
DOING IT
togunaleadership.com 16. April 201514
SCHEDULE YOUR PRIORITIES
15 togunaleadership.com 16. April 2015
Covey recommends that you organise your week from the ‘must do’
quadrant. This involves four activities:
1. Identifying your key roles. These could be:
o Personal development
o Spouse/Parent
o Expert for my clients
o People manager
o Business developer
o Other?
2. Selecting Goals – what are the most important results you want to accomplish
in each role during the next 7 days?
3. Daily Adapting – assigning priorities as needed
4. Living it.
How to prioritise
How to organise
How to delegate
LIVING IT
16 togunaleadership.com 16. April 2015
LONG-TERM
ORGANISINGUltimate outcome
you seek (Purpose)Roles
Goals
WEEKLY
ORGANISING
Schedule
Delegate
Goals
Roles Plans
Adapted after Covey
According to Covey, frustration (because you
feel you‘ve not accomplished enough) is:
“a function of our expectations, and our
expectations are often a reflection of the
social mirror, rather than your own values and
priorities”.
How to prioritise
How to organise
How to delegate
TOP TIPS
togunaleadership.com 16. April 201517
How to prioritise
How to organise
How to delegate
– Have a running list of your accountabilities, responsibilities, goals and activities/tasks that stem from them
– Add other tasks you think you need to do – be sure to capture everything
– Review the list and think about what can be delegated, or what’s not important and can be crossed out entirely –
remember the four quadrants!!
– Assign a due date to everything
– Have your to-do-list visible in front of you as you work
– Check and update every evening/morning
– Use Outlook to keep track of all tasks
– Include meeting preparation and follow-up time (mental packaging)
– Include delegation time
– Schedule hours to look after important but not urgent issues
– Chose realistic times of the day to do certain tasks (manage your energy)
– Challenge how long it will take you to achieve a task
– Build in contingency
– Learn to say ‘no’ whilst offering alternative solutions
– Minimise interruptions (on average, you lose 10 min per interruption, e.g. switch-off the push function on your email,
ask someone to help you get uninterrupted time slots)
– Check: did I originate that interruption by less than clear communication or a habit of micro-managing?
WHAT I WILL DO …
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How to prioritise
How to organise
How to delegate
What is your thinking after reading these slides?
How will you prioritise better? How will you organise better?
– What will you start doing? _______________________________
– What will you stop doing? _______________________________
– What other resources will you consult on this? Who will you ask to
help you with prioritising or organising? _____________________
– How will you celebrate achievements?______________________
Do you need to work on your delegation skills? Drop as an email at [email protected] and we will send a
short summary about how to become a more effective delegator.
FURTHER READING –OPEN QUESTIONS?
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For open questions, get in touch with us at:
[email protected] - [email protected] - [email protected]
Stephen Covey’s
classic book on “7
habits of highly
effective
people” goes
beyond
time management.
David Allen’s book
“Getting Things
Done. The Art of
Stress-Free
Productivity”
focuses on the
need to be as able
to relax as you are
to focus to achieve
sustainable
performance.
Stephen Covey’s
book “First things first”
builds on the 7 habits.
It isn’t primarily about
time management per
se but emphasises
relationships and
results, effectiveness
instead of efficiency.
Daniel Levitin, a
psychologist and
neuroscientist,
wrote a book called
“The organized
mind”, which is less
of a ‘how to’ book,
yet all the more
fascinating a read.
Stewart Friedman, a
Wharton professor of
management, wrote a
book called “Total
leadership” adding
value for readers
who grapple
with work/life
balance issues.
Stewart Friedman’s
latest book “Leading
the life you want” is
another incredibly
useful read for
those in search
of ways to integrate
work and life.
16. April 201519
TOGUNA LEADERSHIP DEVELOPMENT
Coaching House
Maximilianstraße 43
80538 Munich
Germany
togunaleadership.com
TOGUNA Leadership Development creates bespoke learning experiences that give leaders
– protected space and time to focus
– a deep sense of self-efficacy
– a ferocious appetite to act
– permission to stumble, laugh and learn
– awareness of their personal growth
16. April 201520