TOWARDS AN ENTERPRISE ARCHITECTURE TOWARDS AN ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION : FOR PUBLIC ADMINISTRATION :

A TOP DOWN APPROACHA TOP DOWN APPROACH

Peristeras V.Greek National Centre of Public AdministrationThessaloniki, Greece

Tarabanis K.University of MacedoniaThessaloniki, Greece

8th ECIS

Vienna, 3-5 July 2000

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

University of Macedonia - Greek National Centre of Public Administration

HOW

University of Macedonia - Greek National Centre of Public Administration

M.I.T. Process Handbook Specialization and Decomposition

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

CBA

What are the main tasks performed by PA ?

The Top Down Approach

How can they be decomposed and specialized ?

PA Theory

MIT PH, PCF IBC

………..

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Document Processes performed by PA

The Bottom Up ApproachAS-IS Modeling

Populating the HOW columnin the Zachman Framework

Create Generic Models using Generalization

CBA

…………...

Process Classification FrameworkAmerican Productivity & Quality Centre

International Benchmarking Clearinghouse

1. Understand Markets and Customers

2. Develop Vision and Strategy

3. Design Products and Services

4. Market and Sell

5. Produce and Deliver for Manufacturing-Oriented Organization

6. Produce and Deliver for Service-Oriented Organization

7. Invoice and Service Customers

8. Develop and Manage Human Resources

9. Manage Information Resources

10. Manage Financial and Physical Resources

11. Execute Environmental Management Program

12. Manage External Relationships

13. Manage Improvement and Change

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

• H. Koontz, C. O’ Donnell and H. Weihreich, Management, 7th Edition, McGraw Hill, 1980

• A. Browne and A. Wildavsky, “Should Evolution become Implementetion”, in Pressman and Wildavsky, 1984

• B.W. Hogwood and L.A. Gunn, Policy Analysis for the Real World, Oxford: Oxford University Press, 1984

• T.J. Lowi, The End of Liberalism: The Second Republic of the United States. W.W. Norton, New York, 1979

• Jan-Erik Lane, The Public Sector: Concepts, Models and Approaches, Sage Publications, 2nd ed., 1995

• R.A. Musgrave, The Theory of Public Finance, New York: McGraw-Hill, 1959

• J.M. Buchanan, Freedom in Constitutional Contract. College Station: Texas A&M University Press, 1977

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

What are the main tasks performed by PA ?

The Top Down Approach

CBA

PA Theory

Public AdministrationPublic AdministrationSupport Operations

ServicesServices

Public AdministrationPublic AdministrationGeneric Process ModelGeneric Process Model

Provide Service

Formulate Public PolicySocialNeedsSocialNeeds

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Provide Service

DesignService Finance Produce Communicate

& Deliver

Decomposing the "Provide Service" Major Process

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Formulate Public Policy

Options Analysis

Policy Implementation,

Monitoring &Control

ForecastingAgendaSetting

Evaluation& Review

Setting Objectives & Priorities

IssueFiltration

& Definition

PolicyMaintenance,Succession &Termination

Decomposing the "Formulate Public Policy" Major Process

B.W. Hogwood and L.A. Gunn, Policy Analysis for the Real World, Oxford: Oxford University Press, 1984

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Support Operations

Economic&PhysicalResources

Information Resources

Human ResourcesWHAT

Specializing the "Support Operation" Major Process

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Public Goods

Regulations

Disrtibutive

Redistributive

JudicialDecisions

AdministrativeActs

Legislation

WHAT

Locally

Regionally

Centrally

WH

O

WHAT

WHAT

Provide Service

Specializing the "Provide Service" Major Process

1st Level

2nd LevelCommon Classification

R.A. Musgrave, The Theory of Public Finance, New York: McGraw-Hill, 1959

T.J. Lowi, The End of Liberalism: The Second Republic of the United States. W.W. Norton, New York, 1979

Montesque’s classical separation of powers in the State

Jan-Erik Lane, The Public Sector: Concepts, Models and Approaches, Sage Publications, 2nd ed., 1995J.M. Buchanan, Freedom in Constitutional Contract. College Station: Texas A&M University Press, 1977

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

The Federal Enterprise Architecture (USA)

CIO Council Initiative

Based on

• Zachman Framework

• Enterprise Architecture Planning by St. H. Spewak

Understanding

Needs

Design

Produce &

Deliver

Market

& Sale

Invoice &

Service Citizen

Vision &Strategy

Improvement & ChangeHum

an R

esourc

es

Info

Res

ourc

es Financial

Resources

External

RelationshipsEnvironmental Issues

Strategy

Production

Support

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Περιστέρας Βασίλης 16

ARIS

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

The State of The ArtThe State of The ArtDATA & PROCESS PROCESS DATA

Meta-Frameworks,

Frameworks andMethodologies,

for GenericModeling

-IFIP-IFAC Task Force GERAM-Information Systems Architecture (ISA)-Computer Integrated Manufacturing OpenSystem Architecture (CIMOSA)-Purdue Enterprise Reference Architecture(PERA)-Architecture for Information Systems(ARIS)-GRAI Integrated Methodology (GIM)-Toronto Virtual Enterprise (TOVE)-The Enterprise Project-Ontologies-Ontolingua encoding-Convergent Engineering

-ΜΙΤ Process Handbook (Methodology)-Grammar of Processes

Generic Models- Federal Enterprise Architecture- SAP Reference Models

-Government Process ClassificationScheme by the Inter-AgencyBenchmarking & Best Practices Council-Phios Repository-International BenchmarkingClearinghouse Process ClassificationFramework-Lean Enterprise-Business Excellence Model by EuropeanFoundation for Quality Management

-IDA Architecture-Data Models,Silverstone et al-Data ModelPatterns, Hay-Structured SystemsAnalysis AndDesign Method(SSDAM)

Specific IndustryImplementations

-SAP Industry Solution Maps-ARIS Industries Reference Models-Retail Application Architecture

-ΜΙΤ P.H. in the Health Industry-Supply Chain Operations Reference-model (SCOR)-Alternative Carrier Reference Model(ACRM)

-ARTS-IDA Projects

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Municipality Perfecture

Central Government

Region

Zachman Framework

Zachman Framework

University of Macedonia - Greek National Centre of Public Administration

ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION

Ευρώπη

Zachman Framework

Zachman Framework

Zachman Framework