2 Tow Professional | Volume 2 Issue 4 | www.towprofessional.com
IN EVERY ISSUE
4 | Publisher Letter 40| HOOKED UP
6|DETROIT WRECKERS SALES announces the acquisition of Monroe Hydraulics!
8| Dual Tech
8| TwinState Equipment
43 | "BUT I THOUGHT THEY KNEW WHAT THEY WERE DOING"
10| International Towing & Recovery Hall of Fame Honorees
14 | Getting Out of Debt
12 | D.J. Harrington, The Car-Diologist, joinsTow Professional!
CONTENTSVolume 2 Issue 4 2013
T OW PROFESS I ONA L
Visibility30 | The Key to Safety
Safety24 | Top 8 Safety Topics Tow Professionals
Need to Understand
TOW TIPSTOWING & RECOVERY
32 |Hollys Message Service 33 |(PDSI) Professional Dispatch Services, Inc.
35 |Tow Ramps
36 |Pierce Sales
37 |Fleet Sales West
38 |RP Recovery Consulting
38 |Lodar Remote System
39 |Progressive Platforms
Cover Image Courtesy ofWarn Industries, Inc.
Hydraulic Winches 22 | Getting Familiar with Hydraulic Winches
Mobile Printing34 | Is Mobile Printing
Just the Ticket for Towing?
Fuel 4 thought
4 Tow Professional | Volume 2 Issue 4 | www.towprofessional.com
President & Co-Publisherdarian@towprofessional.com
Jack HartsfieldVice President & Co-Publisherjack@towprofessional.com
Clint W. CabinessArt Director
Hal K. HuberGraphic Designer
Jill HastyManaging Editor
CONTRIBUTING WRITERSTom Bacon Richard FarrellKathleen Freeman D.J. Harrington Andy LilienthalDan MessinaPaul E
Wade and Tabitha PierceSam Priestley
Executive and Advertising Offices
P.O. Box 26308Birmingham, AL 35260Toll free: 888-802-8544Fax: 205-978-1550
Tow Professional is published nine times a year by OverThe Mountain Media, Inc., P.O. Box 26308, Birmingham, Alabama,35260, USA. Tow Professional is distributed free to qualified sub-scribers. Non-qualified subscription rates are $57.00 per year inthe U.S. and Canada and $84.00 per year for foreign subscribers(surface mail). U.S. Postage paid at Birmingham, Alabama andadditional mailing offices.
Tow Professional is distributed to qualified Towing & Re-covery's Top Decision Makers. Publisher is not liable for all con-tent (including editorial and illustrations provided by advertisers)of advertisements published and does not accept responsibilityfor any claims made against the publisher. It is the advertisersor agencys responsibility to obtain appropriate releases on anyitem or individuals pictured in an advertisement. Reproductionof this magazine in whole or in part is prohibited without priorwritten permission from the publisher.
ProfessionalYour Resource for Towing & Recovery
For a new free subscription, address changes or corrections,
please visit www.towprofessional.comand click on the subscribe tab.
PUB L I SHERS
Hello to all! Its a great day in Birmingham, Alabama!
Recently, we travelled to Orlando, Florida, to exhibit at the 2013 Florida Tow Show,which is hosted by the Professional Wrecker Operators of Florida (PWOF). The showwas very well attended, and the vendors showed and sold a tremendous amount ofproduct. Its a great sign that our economy is moving in the right direction.
While at the show, Allstate Roadside Assistance had a dinner banquet with the 70s/80srock band Cheap Trick playing afterward. We had a great time; Cheap Trick has a fewsongs that everybody knows (even if you didnt know that they sang it). My guess is thatthe guys in the band are 60+ years of age, and I believe that they had as much fun asanybody.
With this issue, we begin a regular column that will be provided by D.J. Harrington calledFuel for Thought. I met D.J. at the Baltimore show last year; he is the type of person thatmakes you feel better just because you know him. He is a trainer and consultant to over1,000 businesses throughout the country, training personnel at all levels, from the Oper-ator to the President of the company.
D.J.s column, along with the Dan Messina business editorial each month, should helpyour business gain an edge in this tough market.
Next we will travel to the American Towman Showplace in Las Vegas, Nevada, May 16-18, 2013. We hope to see you there!
Vo.2, Issue 3 Retraction: In the last issue of Tow Professional on page 39, the Company
Spotlight on Heavy Duty Towing Equipment stated that All units are imported. To clarify, the
statement should have read All Heavy Duty Towing Equipment units are imported simply
meaning that their units are imported, and not all units in the industry are imported.
Darian Weaver and Jack Hartsfield Co-Publishers
Volume 2 Issue 4 2013
IndustryNEWSTOWING & RECOVERY
In DWS's continuing efforts to further offer the towing and recoveryindustry better service, they have announced the purchase of along-established hydraulic company, Monroe Hydraulics. DWS nowcan offer its customers complete in-house cylinder services. Fromcomplete manufacture to rebuild service, DWS has all the neces-sary equipment and expertise to handle all your hydraulic needs in-house. Some repairs can even be done while you wait!
DWS has also expanded its ongoing relationship with Jerr-Danto include, along with full warranty services, complete hydrauliccylinder rebuild services. Both DWS and Jerr-Dan believe that keep-ing your equipment up and running is our primary concern. NEVERwill you hear Sorry, we have to send this back to the plant for war-ranty inspection." DWS can inspect and replace on the spot! Whatother manufacturer is willing to do that? DWS and Jerr-Dan have al-ways put their customers first. From engineering to manufacturing,to service after the sale, you will always get the best.
DWS stocks everything you need to keep that equipment on theroad and making you money!
As southeast Michigan's oldest and largest manufacturer and re-pair facility dedicated to the towing and recovery industry, you canbe sure that the service you receive at DWS will always be the best.From original equipment to upgrades to your existing fleet, you canrest assured that anything you request will be done right. Anyonecan bolt on chrome and lights, but unlike so many startups and newto the area facilities, DWS's years and experience and familiaritywith consulting with the truck manufacturers give them all the com-plete information to equip and maintain your vehicles properly.Never will you have to worry about someones work voiding yourtrucks warranty. Give us a call or stop in; you'll be glad you went tothe best.
19630 Fitzpatrick | Detroit, MI 48228
Local: 313-835-8700 | National: 877-TOW-0030
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Tow Professional | Volume 2 Issue 4 | www.towprofessional.com
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DETROIT WRECKERS SALES announces the acquisition of Monroe Hydraulics! > > >
TwinState Equipment expands itsservices to include customized vehicles to meet
the demands of the industry. TSE is working with
its customers to built equipment that solves prob-
lems in todays tough demands in highway con-
tract towing. Current emissions standards force
us to depart from using stock configurations and create equipment
that is better suited for the
the tower. Its easy to throw a big box on
a truck and dump equipment inside, but
rather than doing that, we look at the
whole project ad set expectation of per-
formance and function. Utilizing high-
quality components and fabricating
techniques, we are building a better vehicle for our customers.
Many of the employees at TSE have had experience as a tower, and
we work to bring that to the table. A place for everything and every-
thing in its place, remarks a TSE employee. Our Freeway Service
Patrol Package will be on display at the 2013 American Towman
Show Place in Las Vegas May 17th-18th. We invite you to come see
the difference TSE offers and speak with our team about
requirements that you may have. Representatives from
Rush Truck Center of Fontana California will be present
for customers in the Southern California Coastal regions.
For more information, please contact Scott Rahner-Sales Manager/Product Specialistat 702-238-5487 or email Scott.Rahner@TwinStateEquipment.com.
8 Tow Professional | Volume 2 Issue 4 | www.towprofessional.com
For the last 100 years, the AmericanCancer Society has been fighting to trans-form cancer from deadly to preventable.Cancer is an issue that affects us all, eitherpersonally or through friends and family.
Dual-Tech is a family owned and operatedcompany dedicated to families. As a tributeto the American Cancer Society, Dual-Techset out to build two units to show its supportto an organization that is also dedicated to
families. The first unit was aFreightliner, 12 ton wreckerwith purple accents; purplerepresents all cancers. Thesecond unit built was a Pe-terbilt, Side Puller Unit witha 22 1240 Series Bedpainted with Metallic PinkAccents in honor of BreastCancer. Both units were un-veiled at the 2013 FloridaPWOF T