Total Quality Control PPT

8/12/2019 Total Quality Control PPT

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Total QualityControl defined as aneffective system forintegrating the qualitydevelopment, qualitymaintenance and qualityimprovement efforts of thevarious groups in anorganization so as toenable production andservice at the mosteconomical level whichallow for full customersatisfaction.
http://www.mechanicalengineeringblog.com/2739-total-quality-control-tqc/01-conscious-inspection-quality-control-and-quality-assurance/


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It may be classified as a ManagementTool for many industries outstanding

improvement in product quality designand reduction in operating costs andlosses.


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It focuses on examining the processes inan operation, to learn where mistakes

are being made, why they arehappening and if it is possible, practicaland economically desirable to preventthem from recurring.


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First, you need to identifyand define the problem.The recognition of aproblem may come from:

internal external sources.

Both sources are invaluable,but unfortunately not allorganizations provide

feedback opportunities.Then the process givingrise to the problem has,likewise, to be identifiedand documented.


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Once a process has beendocumented, its performance canbe measured and analyzed.

There are a number of methodsavailable to do this, but themethod used will be determinedby both the type of measurementsbeing taken and what is beinganalyzed.


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Product QualityControl


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Product quality is defined as Thecomposite product of engineering and

manufacture that determine the degreeto which the product in use will meet theexpectations of the customer.


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Analysis and Inspection of defectsdesigned to ensure adequate qualityespecially in manufactured products.

It represent a tool with 4 steps Setting up of quality standards Appraising conformance to these standards Acting when these standards are exceeded. Planning for improvements in these

standards


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"Total Quality Control is a thoughtrevolution in management", - KaoruIshikawa.

"To practice quality control is to develop,design, produce and service a qualityproduct which is most economical, most

useful and always satisfactory to theconsumer.


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To engage in quality control means to:

1. Make total quality control thefoundation of your business process.

2. Focus full scale efforts on the control ofcost, price and profit.

3. Control quantity - amount ofproduction and stock


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Total Quality Control is a continualprocess

Quality standards must be continuallyreviewed, revised and improved.


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Determine goals and targets

Determine Standardized workprocedures


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Education and Training - work standardsand technical standards must be taught.

Workers must be mentored andencouraged to do their best.


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Inspection It is the supervisor`s duty tocheck and confirm the standards have

been put into practice exactly.

When problems occur, check every

possible angle, focus on each process.


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Take appropriate action.

This the blueprint of Total Quality Control.


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Emphasis is placed on the process and continuousprocess improvement.

Total participation is required. Employees areencouraged to generate ideas and implement them.

It is flexible - processes and methods can be easilychanged.

Downside: Sometimes the end result is very differentfrom the original target - employees tend to lose sightof the goal because they are too focused on theprocess.


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Documents

Total Quality Control PPT