Topic 7 - Group Team

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Copyright © 2015 Pearson Education Ltd.

Topic 7:

Group and Work Teams

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Learning Objectives

After studying this chapter, you shoud beabe to:

!istinguish forma vs informa group !iscuss the reasons peope join group "dentify the #ve stages of group deveopment

!iscuss chaenges in group decision making

"dentify various types of $ork team

!iscuss ho$ to deveop e%ective team

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!i%erent Types of Groups

A group is de#ned as t$o or moreindividuas, interacting and interdependent,$ho have come together to achieve

particuar objectives&Groups can be either forma or informa&

Formal groups ' those de#ned by the

organi(ation)s structure& Informal groups ' aiances that are

neither formay structured nororgani(ationay determined&

LO *

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Why do peope form groups

+evera characteristics make a sociaidentity important to a person

Similarity

DistinctivenessStatus

Uncertainty reduction

LO

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-ive +tages ofGroup !eveopment

LO .

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on ras e reng s anWeaknesses of Group !ecision

0aking+trengths of group decision making:0ore compete information and

kno$edge

"ncreased diversity of vie$s "ncreased acceptance of soutions

Weaknesses of group decision making:

Time consuming/onformity pressures

!ominance of a fe$ members

Ambiguous responsibiity

LO 1

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0aking2%ectiveness and e3ciency of groupdecisions:

Accuracy

+peed

/reativity

Acceptance

LO 1

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0akingGroupthink ' situations in $hich group pressuresfor conformity deter the group from criticayappraising unusua, minority, or unpopuar vie$s&

4eated to norms

Groupshift ' a change bet$een a group)sdecision and an individua decision that a member$ithin the group $oud make&

The shift can be to$ard either conservatism orgreater risk, but is generay to$ard a moree5treme version of the group)s origina position&

LO 1

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/ontrast Groups and TeamsLO 6

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-ive Types of TeamsLO 6

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The /haracteristicsof 2%ective Teams

LO

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/onte5t: What factors determine $hetherteams are successfu8

Ade9uate 4esources

Leadership and +tructure

/imate of Trust

erformance 2vauations and 4e$ards

LO

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Team /omposition: ;o$ shoud teams besta%ed8

Abiities of members

ersonaity

Aocating roes

!iversity

+i(e of teams

0ember preferences

LO

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LO

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LO

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Team rocesses

/ommon an and urpose

Reexivity+peci#c Goas

Team 23cacy

Mental Models

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;o$ Organi(ations /an/reate Team ayers

/reating Team ayers

+eecting: hire team payers

Training: create team payers4e$arding: incentives to be a good

team payer

LO

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When to =se"ndividuas "nstead of Teams

When not to use teams>

Ask:

/an the $ork be done better by oneperson8

!oes the $ork create a common goa orpurpose8

Are the members of the groupinterdependent8

LO

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"mpications for 0anagers

2%ective teams have commoncharacteristics&

They have ade9uate resources, e%ective

eadership, a cimate of trust, and aperformance evauation and re$ard systemthat re


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2%ective teams aso tend to be sma ' $ithfe$er than *@ peope, preferaby of diversebackgrounds&

They have members $ho # roe demandsand prefer to be part of a group&

The $ork that members do provides freedomand autonomy, the opportunity to use

di%erent skis and taents, the abiity tocompete a $hoe and identi#abe task orproduct, and $ork that has a substantiaimpact on others&

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2%ective teams have members $hobeieve in the team)s capabiities and arecommitted to a common pan andpurpose, have an accurate shared mentamode of $hat is to be accompished,share speci#c team goas, maintain amanageabe eve of con


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ecause individuaistic organi(ations andsocieties attract and re$ard individuaaccompishments, it can be di3cut to

create team payers in theseenvironments&

To make the conversion, managementshoud try to seect individuas $ho

have the interpersona skis to bee%ective team payers, provide trainingto deveop team$ork skis, and re$ardindividuas for cooperative e%orts&

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Topic 7 - Group Team