Thomas Patrick Draper260 Baneberry DriveHighland, IL 62249

(815) 228-6222thomas.draper7@gmail.com

GENERAL MANAGER, OPERATIONS MANAGEMENTDelivering cost and production efficiency

Significant experience as regional manager for wholesale/retail goods industry. Extensive knowledge of budgeting, employee management, sales, and production processes. Experience managing wide-range of employees, from hourly workers to corporate management. Results driven with ability to get desired outcome in any given situation. Areas of expertise include:

Strategic Planning Team Building Process Improvements Cross-Training & Mentoring Quality Control Contract Negotiations Project Management Accounts Payable & Receivable Inventory Management Human Resource Policy

Unique ability to handle adversity with creative solutions and sheer determination. Hands on approach to leadership and motivating employees. Self-starter with ability to succeed under minimal direction.

PROFESSIONAL HISTORY

Aramark Uniform Services 2015-present

Associate Plant Manager, Highland, IL.

Managed production employees to perform in a proficient manner, providing motivation through personal example and interpersonal skills.

Ensured employees followed all safety and operating procedures. Recruited, trained and developed employees. Maintained compliance with laws/regulations that affect market center Supervise, evaluate, and provide feedback to ensure all company standards are met. Work in an adverse environment with varying temperatures and conditions. Spent extended amount of time lifting, carrying, walking, and standing.

Jim’s Formal Wear, LLC 1988-2015

Regional Manager of Operations, Ottawa, IL (1994-2015)

Managed over 50 employees, including all hiring, firing and counseling. Delivered consistent yearly results by challenging employees and implementing creative solutions. Managed portfolio of retail customers totaling over $4M in revenue.

Mentored three Regional Managers and helped them reduce payroll cost 10-20%. Increased revenue from under $1M to over $4M.

Trained 15 Service Center Managers on all aspects of operational management. Served on Production Improvement Committee that implemented ideas on cost effectiveness. Negotiated cost saving leases also shortened length of leases. Planned and constructed production remodeling areas for 3 different Service Centers. Worked closely with CFO helping 9 other Service Centers with annual budgeting process. Created monthly financial statements and reported directly to VP of Operations. Created and modified easy-to-read, color-coded employee impact budget to show relationship

of work to quality, efficiency, and customer service. Employees reviewed monthly to gauge impact on employee bonus.

Reduced delivery and freight costs 10% through delivery hub system implementation. Rewarded multiple times for managing most efficient region in U.S. Received Black Tie Award

in 2004 for excellence in field.

Dealer Relations Manager, Salina, KS (1990-1994)

Responsible for over 400 accounts. Traveled to accounts to train business owners how to increase revenues and improve accuracy rate for orders.

Able to get several accounts to go exclusive by using several unique techniques. Landed large volume accounts other sales reps were not able to. Increased revenue in territory over 10% in 4 years. Increased order accuracy10% by using individual targeted techniques. Cross-Trained over 25 production employees in all areas of facility. Hired majority of 20+ prom employees. Represented several accounts at local bridal shows.

Management Development Program, Trenton, IL (1988-1990)

Learned all operational aspects of business including production, sales, accounting, human resources, and customer service.

Spent considerable time in each department learning different roles and functions. Started doing sales work only 6 months into program which usually took 12-18 months.

EDUCATION & TRAINING

Bachelors of Business Administration, McKendree University, Lebanon, ILDale Carnegie Public Speaking

Company sponsored seminars in the areas of leadership and management

COMMUNITY ACTIVITIESVolunteer Basketball Coach

YMCA VolunteerBaseball Coach (Little League through High School)