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© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 1 of 21
TKO Client
Loading Instructions V1.4
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 2 of 21
1 Intended Audience...................................................................................................... 3
1.1 Assumptions ...................................................................................3
1.2 Definitions ......................................................................................3
2 Overview .................................................................................................................... 3
3 Installer Components.................................................................................................. 3
3.1 Computer Requirements...................................................................3
4 Installation Steps ........................................................................................................ 4
4.1 Pre-Install Check – Remove SQL Server Components...........................4
4.2 Pre-Install Check – Remove SQL Server Folder....................................5
4.3 Pre-Install Check – Remove Old TKO Client.........................................5
4.4 Pre-Install Check – Remove TKO Client Folder.....................................6
4.5 Run the client load program..............................................................7
4.6 Progress Screens.............................................................................7
4.6.1 Initial TKO-32.exe Launch: Unzipping the client files ......................7
4.6.2 Initial Disclaimer Message ...........................................................8
4.6.3 PowerShell Installation (if necessary) ...........................................9
4.6.4 Windows Installer 4.5 Installation (If necessary)..........................10
4.6.5 SQL Server 2008 Installation .....................................................10
4.6.6 Auto Updater...........................................................................13
4.6.7 Database load process screen....................................................14
4.6.8 TKO Application Install: Security Warning ...................................15
4.6.9 Application Load ......................................................................16
4.7 Confidentiality & Proprietary Notice..................................................16
4.8 Activation Key...............................................................................18
4.9 Desktop Icon ................................................................................18
4.10 Getting the latest content files......................................................19
5 Un-Install Steps ........................................................................................................ 20
5.1 Remove TKO Auto Updater .............................................................20
5.2 Remove Microsoft SQL ...................................................................21
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 3 of 21
1 Intended Audience These processes and procedures described herein are primarily intended for parties who will be
involved in the initial load of the client and any end-users who will need to load the client manually.
1.1 Assumptions
It is assumed that the reader is familiar with basic computer navigation, unzipping a file, removing
software, installing software and copying folders onto a computer.
1.2 Definitions
TKO – Technical Knowledge Online
Client – The part of the TKO system that allows users to view content
User – Person with an authorized account to use the TKO application for viewing content that has
been published
2 Overview Emerson has created an automatic load program which is intended to be used with the proprietary
TKO application. Every effort has been taken to ensure a proper installation given that the computer
system meets the minimum requirements.
3 Installer Components The following programs will be loaded during this process if required:
� Microsoft Windows PowerShell
� Microsoft Windows installer
� Microsoft .net framework
� Microsoft SQL Server 2008 Express
� TKO updater program
� TKO application
� TKO database
3.1 Computer Requirements
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 4 of 21
� Operating System: Microsoft XP or higher
� Hard Drive: Minimum of 10 GB of available space on C:\
� RAM: Minimum 1 GB (depending on the applications loaded on the computer, 1 GB may not
be sufficient and may require the user to upgrade the system)
� Person loading the client must have administration rights on the computer
� *** Each user will be assigned an activation key. This activation key will be registered to the
specific computer that it is first entered with. THE ACTIVATION KEY CANNOT BE
REUSED ON MULTIPLE COMPUTERS. This is a security layer that has been added to the
application for legal purposes.
4 Installation Steps If a previous version of TKO was installed on the machine, TKO and the TKO Autoupdater programs
will need to be removed, as well as deleting the contents of the c:\TKOClient\backup directory.
4.1 Pre-Install Check – Remove SQL Server Components
Go to start � Control Panel � Add or remove programs.
If SQL Server is already loaded on the machine, all components must be removed if it is prior to SQL
Server 2008.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 5 of 21
4.2 Pre-Install Check – Remove SQL Server Folder
Go to my computer � C: � Program Files � Delete the Microsoft SQL Server folder if it exists.
4.3 Pre-Install Check – Remove Old TKO Client
Go to start � Control Panel � add or remove programs. If the TKO uploader program exists, also
delete that program. This will only exist if you have already loaded the new version of TKO.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 6 of 21
4.4 Pre-Install Check – Remove TKO Client Folder
Go to my computer � C: � Program Files � Delete the TKO Client folder if it exists.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 7 of 21
4.5 Run the client load program
Locate the TKO-32.exe file either in your installation media, or via ftp link that was emailed to you.
All components of the client will be transferred to the machine no matter where the executable file is
located.
If you have a 64-bit operating system you will need the TKO-64.exe file to be executed.
4.6 Progress Screens
The initial program launch will confirm the installation, reboot your computer, and automatically
launch the installation program. During the installation, progress screens will be displayed to indicate
the progress and processes.
4.6.1 Initial TKO-32.exe Launch: Unzipping the client files
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 8 of 21
4.6.2 Initial Disclaimer Message
After continuing from this screen, the system checks for a minimum of 10 GB of free space on the C:\
drive. If that exists, the system reboots and begins the installation process. If the operating system is
a 64-bit OS, the install will stop and prompt the user to download and install TKO-64.exe, which will
automatically restart this installation.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 9 of 21
4.6.3 PowerShell Installation (if necessary)
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 10 of 21
4.6.4 Windows Installer 4.5 Installation (If necessary)
A reboot will be forced if PowerShell and/or Windows Installer is installed.
4.6.5 SQL Server 2008 Installation
Extracts all the files and begins the installation.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 11 of 21
Installation continues…
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 12 of 21
A reboot will be required after the SQL installation. You will need to press a key to continue. The
installation program will automatically restart after the reboot
.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 13 of 21
4.6.6 Auto Updater
The load program includes an auto updater program. This program will always be running in the
background. The program will ping the server at an interval to get any updated files/documents for
TKO that are required by the user. Please answer the prompt for whether the computer will be based
in North America or not correctly.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 14 of 21
4.6.7 Database load process screen
TKO will create and configure a database on the computer. The database information will be
encrypted for security purposes.
Check to see that the database was created without errors before continuing.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 15 of 21
4.6.8 TKO Application Install: Security Warning
Some computers may have a security warning. Please click on the Install button if the following
message is displayed. Not all computers will receive this warning.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 16 of 21
4.6.9 Application Load
Here the application is being loaded on the computer.
4.7 Confidentiality & Proprietary Notice
Every time the client is launched, the user will need to accept the confidentiality
& proprietary notice
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 17 of 21
Click on ‘I Accept’ to continue.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 18 of 21
4.8 Activation Key
At the end of the TKO Application install, the program must register back with
the server to verify the authorization. You must be connected to the Internet to allow this registration to occur. An email is sent to the user that will contain the
activation code below that needs to be entered.
� *** Each user will be assigned one activation key. This activation key will be registered to the
specific computer that it is first entered with. THE ACTIVATION KEY CANNOT BE
REUSED ON MULTIPLE COMPUTERS. This is a security layer that has been added to the
application for legal purposes. If the user changes computers, a new activation code will be
required and the old activation code will be deactivated.
At this point, the installation batch file will end after you hit the final ‘Press any key to continue’.
4.9 Desktop Icon
The user should now have the boxing glove icon on the desktop and ready for use.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 19 of 21
4.10 Getting the latest content files
There is an updater service program that will be running on each TKO machine continually. The
updater program will periodically contact the TKO server and get any updates that the user has access
to. The user does not have to do anything to start the program or to request new information. As long
as the machine has access to the internet, the program will do the rest. These files are encrypted for
security purposes.
After the initial client installation, TKO data will automatically download as long as you have Internet
access. Depending on the connection speed several hours may be needed to receive all the data files.
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 20 of 21
5 Un-Install Steps Only complete these steps if your computer system had SQL server or if the install process did not
complete properly. After removal you can reattempt the installation from the beginning.
5.1 Remove TKO Auto Updater
� Go to the start button
� Select the Control Panel
� Select Add/Remove Programs
�
You should see a screen similar to the one below:
� Select Remove for the TKO Auto Updater program (this removes the client from the
computer)
Do the same thing for TKO to remove it.
� Make sure that the TKO Client folder from the C drive is deleted (you must do this
manually)
© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED
This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.
Page 21 of 21
5.2 Remove Microsoft SQL
� Go to the start button
� Select the Control Panel
� Select Add/Remove Programs
�
You should see a screen similar to the one below:
� Select Remove for the SQL Server
� Make to remove any software with SQL in its name.