Embed Size (px)
Citation preview
TINA COLEMAN 2436 South Valley Parkway, Apt. 3311 Lewisville, TX 75067 • Cell: 972-261-6767 • [email protected]
Professional Summary
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.
Skills
Certified Esthetician Knowledge of body scrubs Customer service-oriented Public health codes knowledge Professional demeanor Fotofacial knowledge Excellent team player Guest services expertise Creative Employee training and development
Work History
Commercial Loan Specialist, Current LegacyTexas Bank – Plano, Texas
Reviewed, processed, closed and administered Commercial loan proposals. Reviewed and edited loan agreements to ensure accuracy. Conducted UCC searches and created environmental reports as part of the loan process. Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Oversaw a operations team consisting of three Commercial Loan Specialists. Maintained confidentiality of bank records and client information. Developed and maintained relationships with internal and external clients.
Beauty Consultant - Clinique, 02/2007 to 03/2007 Belk – Flower Mound, TX
Called clients to confirm upcoming appointments. Followed through with client requests in a timely manner. Developed individualized, therapeutic skin-care programs. Analyzed skin condition and made appropriate product recommendations. Recommended retail products for clients' at-home usage. Fostered a friendly, warm and exceptional customer experience. Flexibly worked evenings and weekends to ensure proper counter coverage.
Handled busy schedules and stayed on top of key deadlines. Welcomed clients as they arrived for appointments.
Loan Operations / Collections Clerk, 07/2005 to 01/2007 Spring Hill State Bank – Longview, TX
Handled various accounting transactions. Pulled daily branch reconciliation reports. Processed quarterly Vault and ATM audits with a zero error rate. Executed customer transactions, including deposits, withdrawals, money orders and checks. Organized, stocked and maintained the teller window area. Booked new consumer loans. Processed loan payments Maintained and serviced independent auto dealer floorplans. Processed international and domestic collection items.
Beauty / Associate Consultant - Clinique, 02/2001 to 12/2005 Dillard’s - Clinique – Longview, TX
Greeted all clients in a warm and friendly manner to create a positive first impression of the counter. Communicated all client reservations to appropriate staff.
Restocked product and supplies in all areas of the counter and stockroom. Followed through with client requests in a timely manner. Analyzed skin condition and made appropriate product recommendations. Recommended retail products for clients' at-home usage. Flexibly worked evenings and weekends to ensure proper counter coverage.
Handled busy schedules and stayed on top of key deadlines. Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Recorded prospect contact information in client book.
Education
Bachelor of Science: General Studies, Current Texas Woman's University - Denton, TX
Coursework in Communications and Psychology Coursework in Marketing and Advertising Emphasis in Women's Studies Emphasis in Sociology Emphasis in Business
Esthetician - Skincare Specialist: Cosmetics, 2005 Kilgore College - Longview, TX
Coursework in Communications Negotiation and communication skills courses
